DeliverySlip

Vorteile

It's directly integrated with Outlook, and branded with our firm name. Our clients can choose to load the add-on, or just use the web client to access their emails, so it's easy for them to use.

Nachteile

There is not much that we don't like about it. The one thing we dislike isn't a software issue - it's an acceptance issue. Some of our clients don't quite understand the need for secure email yet, so it's sometimes difficult to convince them to set up a password to access their emails. However, that's not software specific.

Vorteile

I use encrypted emails for my business and DeliverySlip has an unbeatable rate in addition and is simple and easy to utilize. Highly recommend for any and all business and have turned on multiple clients to this easy to use software.

Nachteile

I do not believe that customer support is very helpful. I had 2 issues last week (both at the same time and the first in almost a year) and did not feel that my questions were answered. Unfortunately calling the number did not yield any results and I had to rely merely on an email response which I did not find to be professional. I will say however that the staff I talked to multiple times when I called were very friendly.

Vorteile

Encryption seems to work well (a primary reason for this product).
File upload and download are relatively easy (but sometimes muddy on how to find or use).
It seems to be saving everything (altho following and finding material on different topics is not easy).

Nachteile

As an end user of one of your clients, I seem to have some functions restricted (not available), which then requires additional work to circumvent what should have been easy. E.g., changing the subject/title of an email. I am not allowed.
If several subjects are being addressed, tracking and finding relevant conversations and files is a real mess, not even separated by correct subjects.
The english in the pop-up asking for this review was very poor. It starts "I Made DeliverySlip . . ." What? Made? I don't think so. DeliverySlip (which I had never heard of) was USED for my secure exchange.
I have to loop through the Logon sequence about 3 times to get in (via using my email address path). After the prompt for password and providing it, it loops back to asking the "method" I want to use, so I supply that AGAIN, then it goes back to password, which was provided on the prior loop thru, and then I finally get the option to LOGIN. It is very consistent - - and poorly implemented - - but works.
Lastly, I occasionally get email from the same staff OUTSIDE the secure services. I have no idea why. Is it their error, or a software error?

Vorteile

Simple and quick secure email exchanges are essential is protecting client privacy. The system works without a hitch the majority of the time.

Nachteile

I use an ipad pro and i would really love it if I could use the app in the landscape/horizontal/desk position with a keyboard. It currently only lets me use it in portrait mode with the built in ipad keyboard. If I am typing a longer email where I need to type efficiently, I prefer the add on keyboard. So often I am looking at the app sideways. Not very convenient.

Vorteile

We are a managed services provider. I feel it is secure and I am a compliance person.

Nachteile

Only one of our 14 engineers have been able to make this integrate seamlessly with Office 365, therefore we do not push/sell this product very often. I personally spent days on the phone with support and they never could make it work on my device. When we install the plug in, every time you want to use it, it shuts the device down. We reloaded Windows 10 three times at Support suggestion.