SuperOffice GmbH

Vorteile

Intuitiv einfach, logisch in der Anwendung und unergründlich vielseitig. Da alles in der Cloude, von überall mit PC, Laptop oder Smartphone nutz- und bedienbar,

Nachteile

Keine, alle Kinderkrankheiten von früher sind behoben

Vorteile

User interface is great. Very easy to use and administer. Users can work with the CRM functions within a few hours.
Integration with Office applications and Office 365 is more than perfect. You can use Outlook like you always did and still your emails are stored in CRM linked to the right customer and project.
I love the fact that you never really have to search for anything. All parts of the application are never more than two clicks away.

Nachteile

Only one thing that bothers me using SuperOffice: the standard reports are very basic. We use the dashboards a lot -they are great- and there are some Apps in their own app store that allow us to generate the reports we need.

Vorteile

I like the fact that we can out every process in to the CRM, from sales to event management, data capture and enquiry management.

Nachteile

The Community needs a bit of work adding more complex resources in, but as a starter guide is useful and support do assist.

Vorteile

I like the layout, it is easy to read from the screen, and you get a good overview.
The program has a lot of useful functions, if you get some help to find them! I have used the support a lot and they are very helpful.

Nachteile

It is diffucult to navigate in the programme. Some functions are hard to find. I miss some kind of file system for documents. I have had a lot of issues with editing documents, the function for check in and check out does not complete working.

Vorteile

It is reliable, easy to implement and use and optimizes all our contacts, relationships, projects, tasks etc.

Nachteile

Perhaps the marketing module should be included in the base package.