--- description: Ausführliche Erfahrungsberichte zu Stax mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche Stax dank GetApp Austria mit ähnlichen Produkten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Stax Erfahrungen, Kosten & Bewertungen | GetApp Österreich 2026 --- Breadcrumb: [Startseite](/) > [Zahlungsabwicklung Software](/directory/23/payment-management/software) > [Stax](/software/116119/fattmerchant) # Stax Canonical: https://www.getapp.at/software/116119/fattmerchant Seite: 1 / 6\ Zurück: [Nächste Seite](https://www.getapp.at/software/116119/fattmerchant?page=2) > Fattmerchant ist eine Abonnement-basierte Zahlungsplattform, die eine unbegrenzte Kreditkartenabwicklung zu direkten Kosten bietet und Branchen wie Einzelhandel, Gesundheitswesen, sowie professionelle und Home Services mit integrierten, PCI-konformen Lösungen über EMV/Virtual Terminal, Warenkorb, Mobilgeräte und mehr bietet. > > Bewertung: **4.1/5** von 129 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.1/5** | 129 Nutzerbewertungen | | Bedienkomfort | 4.3/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.0/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.1/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.2/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 70% | (7/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Fattmerchant - **Region**: Orlando, USA - **Gegründet**: 2014 ## Gewerblicher Kontext - **Startpreis**: $ 99,00 - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Vereinigte Staaten ## Funktionen - ACH Zahlungsabwicklung - API - Abrechnung & Rechnungsstellung - Abrechnungsportal - Alarmfunktion / Benachrichtigungen - Anpassbare Berichte - Anpassbare Rechnungen - Barcode/Ticket Scanning - Belegmanagement - Berichterstattung / Analyse - Berichterstattung und Statistik - Daten-Import / -Export - Datensynchronisation - Debit-/Kreditkartenverarbeitung - Elektronische Unterschrift - Elektronische Zahlungen - Finanzberichterstattung - Geschenkkarten-Management - Integration in QuickBooks - Kontakt-Datenbank ## Integrationen (20 insgesamt) - Actionstep Legal Accounting - Apple Pay - CardConnect - Google Pay - Lightspeed - Mailchimp - OptiMantra - Pronto - QuickBooks Online - QuickBooks Online Advanced - Salesforce.org Nonprofit Cloud - Shopify - Slack - TouchBistro - WooCommerce ... und 5 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Zahlungsabwicklung Software](https://www.getapp.at/directory/23/payment-management/software) ## Ähnliche Kategorien - [Zahlungsabwicklung Software](https://www.getapp.at/directory/23/payment-management/software) - [Rechnungsprogramme und Faktura-Software](https://www.getapp.at/directory/240/billing-invoicing/software) - [Mobile Kreditkartenverarbeitungssoftware](https://www.getapp.at/directory/1183/mobile-credit-card-processing/software) - [KFZ Reparatur Software](https://www.getapp.at/directory/821/auto-body/software) ## Alternativen 1. [PayPal](https://www.getapp.at/software/91263/paypal) — 4.6/5 (26408 reviews) 2. [Venmo](https://www.getapp.at/software/106635/venmo) — 4.7/5 (9281 reviews) 3. [Stripe](https://www.getapp.at/software/91015/stripe) — 4.6/5 (3337 reviews) 4. [Square Payments](https://www.getapp.at/software/112251/square-payments-processing) — 4.7/5 (2686 reviews) 5. [Square Point of Sale](https://www.getapp.at/software/91016/square-point-of-sale) — 4.6/5 (3030 reviews) ## Nutzerbewertungen ### "Excellent at first, then just okay..." — 4.0/5 > **JOSEPH** | *23. September 2025* | Druck | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: Simplicity, issues are rare, price seemed reasonable at first but moved from an untouchable rate to merely competitive within a few years. > > **Nachteile**: The flat monthly rate was very easy to understand, but the price just keeps jumping inexplicably year over year, more than double where it started five years ago. Classic case of opening with a good deal then taking advantage later. > > Customer service is rarely necessary, but the few times we have needed assistance the results have been slow and frustrating responses. ----- ### "\[sensitive content hidden\] did a great job, Lets make him your standard for Customer Service." — 5.0/5 > **Marianne** | *9. September 2025* | Einzelhandel | Empfehlungsbewertung: 6.0/10 > > **Vorteile**: Value for Money, Ease of use, and able to follow the payments. The product is great. We do not use invoicing but we have multiple ways to allow a customer to make payments and that is very helpful. > > **Nachteile**: The fact that our pricing goes up every quarter or six months it seems. Customer service leaves a lot to be desired on a regular basis. The answers we receive are not always consistent. We have had some unique problems that although we are told how to fix it, we get push back from the next person who helps us. Also, the fact that World pay can hold up a customer's refund is appalling. I am working with Stax not World Pay. If my customer wants a refund this should not take long, or I should not have to call and get it released. I have much more to say on this, but it is not the fault of \[sensitive content hidden\] who did a fabulous job today. > > Overall, this interaction with customer support has been great. \[sensitive content hidden\] was very helpful, kind, and knowledgeable. That is not my normal experience with Stax Customer Service. ----- ### "Would not recommend Stax" — 2.0/5 > **Emma** | *12. Dezember 2025* | Kosmetik | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: Cost savings. We were told about $10k in annual savings. After all the fees from onboarding, etc, I think the actual annual savings was closer to $3,000. > > **Nachteile**: The transfering process. Stax did not activate the auto batch as promised costing the practice over $200,000 in loss income, which took about 1 month to get back. We are still missing over $15,000. Because of this I would not recommend Stax to anyone. > > Terrible process with poorly trained sales reps and customer service agents. I was told everything would automatically transfer over from our old processor. This was not true. I had to manually enter hundreds of autopayments. We were also told batches would automatically close out at the end of each day, also not true. We realized nothing was coming into the bank account and it cost us an enormous sum of income. Very poorly trained sales reps that were only motivated by their commission. It has taken me over 1 month to recover this income by calling hundreds of patients to re-collect payments. It made us look terrible\! It was not worth the savings promised per year. ----- ### "First month struggles" — 5.0/5 > **David** | *25. Februar 2026* | Sportartikel | Empfehlungsbewertung: 2.0/10 > > **Vorteile**: Lower fees Next day payment \[sensitive content hidden\] my CSR is fantastic Not overkill on the software functionality, but could be a little more sophisticated. > > **Nachteile**: The POS Terminal leaves much to be desired. It constantly loses its WIFI connection even when WIFI is present and allowing several other pieces of equipment to function properly. I have had Comcast out to certify that everything is functioning correct on my end and I am on my second terminal in less than a month. Currently I am running on Bluetooth tethering to my phone to function. Extremely frustrating. I want to make this work, but I am almost out of patience. ----- ### "\[sensitive content hidden\] are both AWESOME\!" — 5.0/5 > **Kim** | *5. Dezember 2025* | Design | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: We've been with them for years. Always great service. \[sensitive content hidden\] is fantastic\! Clear, concise and explains things very well. I always get a follow-email to see if there is anything else I need from her which is great because I usually forget to ask her something\! :) > > **Nachteile**: Nothing. It's the easy button where credit card processing is concerned. No one loves paying credit card fees, but since we have to, we're happy to have Stax. > > Outstanding. I'm busy so when I find a service I can trust and not question their practices, I stick with them. We've been with Stax for longer than I can remember at this point, and I don't plan on going anywhere. ----- Seite: 1 / 6\ Zurück: [Nächste Seite](https://www.getapp.at/software/116119/fattmerchant?page=2) ## Links - [Auf GetApp anzeigen](https://www.getapp.at/software/116119/fattmerchant) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Strukturierte Daten