--- description: Ausführliche Erfahrungsberichte zu Bókun mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche Bókun dank GetApp Austria mit ähnlichen Produkten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Bókun Erfahrungen, Kosten & Bewertungen | GetApp Österreich 2026 --- Breadcrumb: [Startseite](/) > [Reiseveranstalter Software](/directory/84/tour-operator/software) > [Bókun](/software/118115/bokun) # Bókun Canonical: https://www.getapp.at/software/118115/bokun Seite: 1 / 20\ Zurück: [Nächste Seite](https://www.getapp.at/software/118115/bokun?page=2) > Bokun ist eine cloudbasierte Buchungsmanagementlösung, mit der kleine bis große Reise- und Tourismusunternehmen Reservierungen, Produktinhalte, Bilder, Kategorisierungen, Preise, Inventar und Zahlungen verwalten können, sowie ein Online-Buchungssystem, über das Nutzer individuelle Buchungswebsites erstellen können. > > Bewertung: **4.7/5** von 471 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.7/5** | 471 Nutzerbewertungen | | Bedienkomfort | 4.5/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.7/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.7/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.6/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Bókun, A TripAdvisor Company - **Region**: Boston, USA - **Gegründet**: 2012 ## Gewerblicher Kontext - **Startpreis**: $ 49,00 - **Preismodell**: (Kostenlose Version verfügbar) (Gratis Testen) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Chinesisch, Deutsch, Englisch, Französisch, Italienisch, Japanisch, Norwegisch, Portugiesisch, Spanisch - **Verfügbare Länder**: Afghanistan, Albanien, Algerien, Amerikanisch-Samoa, Andorra, Angola, Argentinien, Armenien, Aserbaidschan, Australien, Bahrain, Bangladesch, Belgien, Benin, Bhutan, Bolivien, Bosnien und Herzegowina, Botsuana, Brasilien, Brunei Darussalam und 175 weitere ## Funktionen - API - Aktivitäts-Dashboard - Angebote / Schätzungen - Angebotsmanagement - Anpassbare Berichte - Benutzer-Management - Berichterstattung und Statistik - CRM-Systeme - Daten-Import / -Export - Dokumentenmanagement - Erinnerungen - GDS-/OTA-Integration - Inventarverwaltung - Kalenderverwaltung - Kanalmanagement - Kommunikationsmanagement - Kundendatenbank - Kundenmanagement - Kundenspezifisches Branding - Lieferanten-Management ## Integrationen (1 insgesamt) - Zapier ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Reiseveranstalter Software](https://www.getapp.at/directory/84/tour-operator/software) ## Ähnliche Kategorien - [Reiseveranstalter Software](https://www.getapp.at/directory/84/tour-operator/software) - [Reservierungssoftware](https://www.getapp.at/directory/83/reservation-online-booking/software) ## Alternativen 1. [WeTravel](https://www.getapp.at/software/174595/wetravel) — 4.8/5 (528 reviews) 2. [Peek Pro](https://www.getapp.at/software/101385/peek-pro-tour-operator-software) — 4.7/5 (796 reviews) 3. [Rezdy](https://www.getapp.at/software/90455/rezdy-online-booking-for-tour-and-activity-operators) — 4.5/5 (237 reviews) 4. [FareHarbor](https://www.getapp.at/software/100353/fareharbor) — 4.7/5 (1132 reviews) 5. [TrekkSoft](https://www.getapp.at/software/91533/tour-activity-booking-system) — 4.5/5 (230 reviews) ## Nutzerbewertungen ### "Best way to grow our business" — 5.0/5 > **Maarten** | *17. Juni 2019* | Gastgewerbe | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Bokun delivers a system that integrates just about every functionality we need as a Food Tour company. I particularly like how we can easily find new partners to hook up to the same functionality. Using bokun we can give our clients a seamless experience and at the same time keep administration on our end as lean as possible. > > **Nachteile**: Cons isn't the right word, the company has a few places to work harder on. - Support could respond faster - Support and new feature roll-out has to get more transparent - E-commerce integration has to be enhanced. Up selling, down selling, cross selling are all in its infancy at this moment. - Partner integration needs more work, the software currently doesn't work well with a model where brick-and-mortar tour agencies sell tours on behalf of us. (Ticketing displays incorrect messages to the end user, invoices can only be sent to one party, not to a different invoicing department, payments are not assumed to come in just before or just after the tour date). > > If you run a small tour operation I would certainly recommend getting onto Bokun, it gets you started faster and at the same time set you up for bigger stuff in the future. ----- ### "Outstanding booking platform for activity and water sports operators" — 5.0/5 > **Achraf** | *18. März 2026* | Freizeit, Reisen & Tourismus | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Bókun provides a very efficient and structured booking management system, especially for companies operating in the water sports and activity sector like Jetblast Ibiza Watersports. Their platform helps us manage availability, distribution and OTA integrations in a much more organized way. \[sensitive content hidden\] Bókun provides an excellent and very efficient booking management system, especially for activity and water sports companies like Jetblast Ibiza Watersports. The platform makes it easy to manage availability, pricing, and distribution across multiple OTAs from one centralized dashboard. Website: https://jetblastibiza.com The integration with major marketplaces such as Viator and GetYourGuide is seamless, and the support team is highly responsive, knowledgeable, and proactive. This has significantly improved our operational efficiency and ability to scale our business. > > **Nachteile**: So far, our experience has been very positive and we have not encountered any major issues. The platform continues to evolve with useful updates and improvements. > > Overall, Bókun has been a key tool in optimizing our booking processes and expanding our global distribution. As a jet ski and water sports operator based in Ibiza, having a reliable and scalable system is essential, and Bókun has exceeded our expectations in terms of performance, support, and connectivity. ----- ### "Powerful yet underwhelming" — 3.0/5 > **Ryan Mico** | *11. April 2025* | Marktforschung | Empfehlungsbewertung: 5.0/10 > > **Vorteile**: Very strong functionality, well thought out, responsiveness is pretty good, articles online for support are almost up to date, more flexibility when it comes to customization. > > **Nachteile**: The UI/UX needs revamp, even though I have an experience in design and functionality- the interface, connection, user friendliness and Viator Syncing needs a lot of improvement. It will take about at least couple of hours for a user to fully fix the schedule, availability, syncing, widgets and more. (totally unnecessary, knowing that we also took time creating Viator's product) Viator uses a different legacy platform that doesn't connect well with Bokun, this is not 2010. Both platform needs to sync, market Bokun on viator as an add on cause it has a lot of perks compare to the legacy. Each button needs detailed explanation and step by step guide to handle task that also indicate affected areas. In short, it needs centralization. It would be easier to put a hierarchy (bold text above regular text) to indicate importance. (and again, needs to be centralized) The dashboard, experience and much more needs visual guidance. e.g adding colors and customization option for users. Also, if possible- allow user to create their own dashboard that can add widgets. e.g calendar, products, agents, availability and more. This helps users to easily visualize what we have and what we can improve as a whole. Better interface, more sales- more commission to Viator and Tripadvisor (this is a potential add-on option to earn more on your side. I understand that Bokun wants to simplify and minimize distraction in terms of UI/UX, However- the design does not create a mind pattern of visualization for us to know what's important or not. Everything is the same, you have a very powerful tool, let us know how powerful it is and prevent future chat support assistance by enhancing the whole interface. Lastly, tell Viator to increase the timeout cooldown while creating a product. It kicks people out after some time and it never saves the input. Add additional cookies or a separate condition while creating a product, it is totally unnecessary to time out a user while editing. Just put some pop up for "are you there?, Are you still editing?" or something. Legacy can't run this, let bokun absorb Viator and you'll get more sales and commission from this. \*\* Fix the availability option please \*\* > > It is an okay software, it works. But not for people who has more complicated products or bigger corporation. For sure some other company will hire a standalone Scheduler or Management for this, which is preventable. ----- ### "A Reliable Platform for Tour Operators" — 5.0/5 > **Nosimilo** | *26. November 2025* | Gastgewerbe | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The Bókun team is always helpful and solution-oriented. No matter the issue, they provide guidance and support quickly, which makes managing my tours much easier. > > **Nachteile**: The platform has limited payment options for South African suppliers. Currently, PayPal is the only available option, which can be inconvenient for many clients and restricts direct bookings. > > “I love that Bókun makes my day-to-day work much easier. I can efficiently manage tours for the following day and quickly access all necessary booking information. It allows me to track conversions, create and edit my website anytime, and stay in control of my business. For the fee I pay, Bókun works hard to help me build business networks and connect with other OTAs. I’ve also learned valuable business strategies through Bókun, which has been very beneficial for growing my company.” ----- ### "Bokun is an, Accessible Tour Platform, that rewards the user" — 5.0/5 > **Denise** | *22. Mai 2026* | Freizeit, Reisen & Tourismus | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The tour management is easy to ,maneuvers, there are no bugs and issues since I had the website for 7 years, security and value for money and a great learning curve\! > > **Nachteile**: The least thing I like about Bokun before, it was some what difficult to commumnicate before, since then the communication is on par, within a few minutes I received a response\!\! > > My experience with Bókun has been excellent overall. The platform has helped streamline my booking process, improve efficiency, and support stronger day-to-day operations. Since using Bókun, I have seen significant growth in sales, and it has made it easier to manage reservations while delivering a better overall experience for my business and customers. ----- Seite: 1 / 20\ Zurück: [Nächste Seite](https://www.getapp.at/software/118115/bokun?page=2) ## Links - [Auf GetApp anzeigen](https://www.getapp.at/software/118115/bokun) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten