--- description: Ausführliche Erfahrungsberichte zu Bókun mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche Bókun dank GetApp Austria mit ähnlichen Produkten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Bókun Erfahrungen, Kosten & Bewertungen | GetApp Österreich 2026 --- Breadcrumb: [Startseite](/) > [Reiseveranstalter Software](/directory/84/tour-operator/software) > [Bókun](/software/118115/bokun) # Bókun Canonical: https://www.getapp.at/software/118115/bokun Seite: 1 / 20\ Zurück: [Nächste Seite](https://www.getapp.at/software/118115/bokun?page=2) > Bokun ist eine cloudbasierte Buchungsmanagementlösung, mit der kleine bis große Reise- und Tourismusunternehmen Reservierungen, Produktinhalte, Bilder, Kategorisierungen, Preise, Inventar und Zahlungen verwalten können, sowie ein Online-Buchungssystem, über das Nutzer individuelle Buchungswebsites erstellen können. > > Bewertung: **4.7/5** von 456 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.7/5** | 456 Nutzerbewertungen | | Bedienkomfort | 4.5/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.7/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.7/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.6/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Bókun, A TripAdvisor Company - **Region**: Boston, USA - **Gegründet**: 2012 ## Gewerblicher Kontext - **Startpreis**: $ 49,00 - **Preismodell**: (Kostenlose Version verfügbar) (Gratis Testen) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Chinesisch, Deutsch, Englisch, Französisch, Italienisch, Japanisch, Norwegisch, Portugiesisch, Spanisch - **Verfügbare Länder**: Afghanistan, Albanien, Algerien, Amerikanisch-Samoa, Andorra, Angola, Argentinien, Armenien, Aserbaidschan, Australien, Bahrain, Bangladesch, Belgien, Benin, Bhutan, Bolivien, Bosnien und Herzegowina, Botsuana, Brasilien, Brunei Darussalam und 175 weitere ## Funktionen - API - Aktivitäts-Dashboard - Angebote / Schätzungen - Angebotsmanagement - Anpassbare Berichte - Benutzer-Management - Berichterstattung und Statistik - CRM-Systeme - Daten-Import / -Export - Dokumentenmanagement - Erinnerungen - GDS-/OTA-Integration - Inventarverwaltung - Kalenderverwaltung - Kanalmanagement - Kommunikationsmanagement - Kundendatenbank - Kundenmanagement - Kundenspezifisches Branding - Lieferanten-Management ## Integrationen (1 insgesamt) - Zapier ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Reiseveranstalter Software](https://www.getapp.at/directory/84/tour-operator/software) ## Ähnliche Kategorien - [Reiseveranstalter Software](https://www.getapp.at/directory/84/tour-operator/software) - [Reservierungssoftware](https://www.getapp.at/directory/83/reservation-online-booking/software) ## Alternativen 1. [WeTravel](https://www.getapp.at/software/174595/wetravel) — 4.8/5 (524 reviews) 2. [Rezdy](https://www.getapp.at/software/90455/rezdy-online-booking-for-tour-and-activity-operators) — 4.5/5 (237 reviews) 3. [Peek Pro](https://www.getapp.at/software/101385/peek-pro-tour-operator-software) — 4.7/5 (795 reviews) 4. [FareHarbor](https://www.getapp.at/software/100353/fareharbor) — 4.7/5 (1127 reviews) 5. [TrekkSoft](https://www.getapp.at/software/91533/tour-activity-booking-system) — 4.5/5 (230 reviews) ## Nutzerbewertungen ### "Best way to grow our business" — 5.0/5 > **Maarten** | *17. Juni 2019* | Gastgewerbe | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Bokun delivers a system that integrates just about every functionality we need as a Food Tour company. I particularly like how we can easily find new partners to hook up to the same functionality. Using bokun we can give our clients a seamless experience and at the same time keep administration on our end as lean as possible. > > **Nachteile**: Cons isn't the right word, the company has a few places to work harder on. - Support could respond faster - Support and new feature roll-out has to get more transparent - E-commerce integration has to be enhanced. Up selling, down selling, cross selling are all in its infancy at this moment. - Partner integration needs more work, the software currently doesn't work well with a model where brick-and-mortar tour agencies sell tours on behalf of us. (Ticketing displays incorrect messages to the end user, invoices can only be sent to one party, not to a different invoicing department, payments are not assumed to come in just before or just after the tour date). > > If you run a small tour operation I would certainly recommend getting onto Bokun, it gets you started faster and at the same time set you up for bigger stuff in the future. ----- ### "A Reliable Platform for Tour Operators" — 5.0/5 > **Nosimilo** | *26. November 2025* | Gastgewerbe | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The Bókun team is always helpful and solution-oriented. No matter the issue, they provide guidance and support quickly, which makes managing my tours much easier. > > **Nachteile**: The platform has limited payment options for South African suppliers. Currently, PayPal is the only available option, which can be inconvenient for many clients and restricts direct bookings. > > “I love that Bókun makes my day-to-day work much easier. I can efficiently manage tours for the following day and quickly access all necessary booking information. It allows me to track conversions, create and edit my website anytime, and stay in control of my business. For the fee I pay, Bókun works hard to help me build business networks and connect with other OTAs. I’ve also learned valuable business strategies through Bókun, which has been very beneficial for growing my company.” ----- ### "Powerful yet underwhelming" — 3.0/5 > **Ryan Mico** | *11. April 2025* | Marktforschung | Empfehlungsbewertung: 5.0/10 > > **Vorteile**: Very strong functionality, well thought out, responsiveness is pretty good, articles online for support are almost up to date, more flexibility when it comes to customization. > > **Nachteile**: The UI/UX needs revamp, even though I have an experience in design and functionality- the interface, connection, user friendliness and Viator Syncing needs a lot of improvement. It will take about at least couple of hours for a user to fully fix the schedule, availability, syncing, widgets and more. (totally unnecessary, knowing that we also took time creating Viator's product) Viator uses a different legacy platform that doesn't connect well with Bokun, this is not 2010. Both platform needs to sync, market Bokun on viator as an add on cause it has a lot of perks compare to the legacy. Each button needs detailed explanation and step by step guide to handle task that also indicate affected areas. In short, it needs centralization. It would be easier to put a hierarchy (bold text above regular text) to indicate importance. (and again, needs to be centralized) The dashboard, experience and much more needs visual guidance. e.g adding colors and customization option for users. Also, if possible- allow user to create their own dashboard that can add widgets. e.g calendar, products, agents, availability and more. This helps users to easily visualize what we have and what we can improve as a whole. Better interface, more sales- more commission to Viator and Tripadvisor (this is a potential add-on option to earn more on your side. I understand that Bokun wants to simplify and minimize distraction in terms of UI/UX, However- the design does not create a mind pattern of visualization for us to know what's important or not. Everything is the same, you have a very powerful tool, let us know how powerful it is and prevent future chat support assistance by enhancing the whole interface. Lastly, tell Viator to increase the timeout cooldown while creating a product. It kicks people out after some time and it never saves the input. Add additional cookies or a separate condition while creating a product, it is totally unnecessary to time out a user while editing. Just put some pop up for "are you there?, Are you still editing?" or something. Legacy can't run this, let bokun absorb Viator and you'll get more sales and commission from this. \*\* Fix the availability option please \*\* > > It is an okay software, it works. But not for people who has more complicated products or bigger corporation. For sure some other company will hire a standalone Scheduler or Management for this, which is preventable. ----- ### "A Reliable Partner for Growing Tour Operators" — 5.0/5 > **Jackline** | *15. Oktober 2025* | Gastgewerbe | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Bókun is a very reliable and well-structured platform for managing tours and experiences. It’s easy to create, update, and organize products, and the integration with Viator makes everything seamless. I also really appreciate how supportive the Bókun team has been — especially their willingness to help me resolve the money supply provider challenge. It shows great commitment to their partners and gives me confidence to keep growing with them. > > **Nachteile**: Overall, Bókun is a great platform, but sometimes the review and approval process for new products takes a bit longer than expected. A faster response or clearer communication during this stage would make the experience even smoother — especially for new operators like Mkufi Safaris who are eager to start receiving bookings. > > My overall experience with Bókun has been very positive. The platform is well-designed and makes it easy to manage safari products, pricing, and availability in one place. The integration with Viator has also helped Mkufi Safaris reach a wider international audience. I’m especially happy with the customer support team — they are responsive and willing to help, even with challenges like payment provider setup. With a few improvements in product review timelines, Bókun would be a truly seamless tool for tour operators in Africa. ----- ### "The Best Company" — 5.0/5 > **Luong** | *9. Oktober 2025* | Transport/Güterfrachtverkehr/Schienenverkehr | Empfehlungsbewertung: 5.0/10 > > **Vorteile**: very clear, transparent, I was supported very enthusiastically . Checking and checking customer information is very convenient. Makes my work convenient . > > **Nachteile**: When I get support I have trouble hearing on the phone. Maybe the line is long. So I usually ask them to mail it to me. > > This is an extremely wonderful platform that can help sales partners around the world cooperate with each other, helping the tourism industry around the world to be better. Bokun is very convenient for partners to contact each other. I trust Bokun and will always trust Bokun. Thank you very much. ----- Seite: 1 / 20\ Zurück: [Nächste Seite](https://www.getapp.at/software/118115/bokun?page=2) ## Links - [Auf GetApp anzeigen](https://www.getapp.at/software/118115/bokun) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten