--- description: Ausführliche Erfahrungsberichte zu Bókun mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche Bókun dank GetApp Austria mit ähnlichen Produkten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Bókun Erfahrungen, Kosten & Bewertungen | GetApp Österreich 2026 --- Breadcrumb: [Startseite](/) > [Reiseveranstalter Software](/directory/84/tour-operator/software) > [Bókun](/software/118115/bokun) # Bókun Canonical: https://www.getapp.at/software/118115/bokun Seite: 1 / 20\ Zurück: [Nächste Seite](https://www.getapp.at/software/118115/bokun?page=2) > Bokun ist eine cloudbasierte Buchungsmanagementlösung, mit der kleine bis große Reise- und Tourismusunternehmen Reservierungen, Produktinhalte, Bilder, Kategorisierungen, Preise, Inventar und Zahlungen verwalten können, sowie ein Online-Buchungssystem, über das Nutzer individuelle Buchungswebsites erstellen können. > > Bewertung: **4.7/5** von 474 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.7/5** | 474 Nutzerbewertungen | | Bedienkomfort | 4.5/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.7/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.7/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.6/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Bókun, A TripAdvisor Company - **Region**: Boston, USA - **Gegründet**: 2012 ## Gewerblicher Kontext - **Startpreis**: $ 49,00 - **Preismodell**: (Kostenlose Version verfügbar) (Gratis Testen) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Chinesisch, Deutsch, Englisch, Französisch, Italienisch, Japanisch, Norwegisch, Portugiesisch, Spanisch - **Verfügbare Länder**: Afghanistan, Albanien, Algerien, Amerikanisch-Samoa, Andorra, Angola, Argentinien, Armenien, Aserbaidschan, Australien, Bahrain, Bangladesch, Belgien, Benin, Bhutan, Bolivien, Bosnien und Herzegowina, Botsuana, Brasilien, Brunei Darussalam und 175 weitere ## Funktionen - API - Aktivitäts-Dashboard - Angebote / Schätzungen - Angebotsmanagement - Anpassbare Berichte - Benutzer-Management - Berichterstattung und Statistik - CRM-Systeme - Daten-Import / -Export - Dokumentenmanagement - Erinnerungen - GDS-/OTA-Integration - Inventarverwaltung - Kalenderverwaltung - Kanalmanagement - Kommunikationsmanagement - Kundendatenbank - Kundenmanagement - Kundenspezifisches Branding - Lieferanten-Management ## Integrationen (1 insgesamt) - Zapier ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Reiseveranstalter Software](https://www.getapp.at/directory/84/tour-operator/software) ## Ähnliche Kategorien - [Reiseveranstalter Software](https://www.getapp.at/directory/84/tour-operator/software) - [Reservierungssoftware](https://www.getapp.at/directory/83/reservation-online-booking/software) ## Alternativen 1. [WeTravel](https://www.getapp.at/software/174595/wetravel) — 4.8/5 (529 reviews) 2. [Peek Pro](https://www.getapp.at/software/101385/peek-pro-tour-operator-software) — 4.7/5 (796 reviews) 3. [Rezdy](https://www.getapp.at/software/90455/rezdy) — 4.5/5 (237 reviews) 4. [FareHarbor](https://www.getapp.at/software/100353/fareharbor) — 4.7/5 (1132 reviews) 5. [Xola](https://www.getapp.at/software/91799/xola-booking-and-marketing-system) — 4.7/5 (575 reviews) ## Nutzerbewertungen ### "Best way to grow our business" — 5.0/5 > **Maarten** | *17. Juni 2019* | Gastgewerbe | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Bokun delivers a system that integrates just about every functionality we need as a Food Tour company. I particularly like how we can easily find new partners to hook up to the same functionality. Using bokun we can give our clients a seamless experience and at the same time keep administration on our end as lean as possible. > > **Nachteile**: Cons isn't the right word, the company has a few places to work harder on. - Support could respond faster - Support and new feature roll-out has to get more transparent - E-commerce integration has to be enhanced. Up selling, down selling, cross selling are all in its infancy at this moment. - Partner integration needs more work, the software currently doesn't work well with a model where brick-and-mortar tour agencies sell tours on behalf of us. (Ticketing displays incorrect messages to the end user, invoices can only be sent to one party, not to a different invoicing department, payments are not assumed to come in just before or just after the tour date). > > If you run a small tour operation I would certainly recommend getting onto Bokun, it gets you started faster and at the same time set you up for bigger stuff in the future. ----- ### "Smooth and Reliable Experience" — 5.0/5 > **Rafael** | *22. April 2026* | Sport | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: I really like how easy Bókun is to use for managing bookings and availability. The help desk is responsive and helpful whenever I have questions, and the platform makes it simple to organize tours, track reservations, and connect with distribution channels efficiently. > > **Nachteile**: So far, I haven’t encountered any major issues with Bókun. Everything has been working well for my needs, and the system feels reliable. If anything, there is always room for small improvements in customization and interface speed, but overall it has been a positive experience. > > My overall experience with Bókun has been excellent. The platform is user-friendly, reliable, and very helpful for managing tour operations. It has made my workflow more organized and efficient, and I feel confident using it for handling bookings and growing my business. ----- ### "Powerful yet underwhelming" — 3.0/5 > **Ryan Mico** | *11. April 2025* | Marktforschung | Empfehlungsbewertung: 5.0/10 > > **Vorteile**: Very strong functionality, well thought out, responsiveness is pretty good, articles online for support are almost up to date, more flexibility when it comes to customization. > > **Nachteile**: The UI/UX needs revamp, even though I have an experience in design and functionality- the interface, connection, user friendliness and Viator Syncing needs a lot of improvement. It will take about at least couple of hours for a user to fully fix the schedule, availability, syncing, widgets and more. (totally unnecessary, knowing that we also took time creating Viator's product) Viator uses a different legacy platform that doesn't connect well with Bokun, this is not 2010. Both platform needs to sync, market Bokun on viator as an add on cause it has a lot of perks compare to the legacy. Each button needs detailed explanation and step by step guide to handle task that also indicate affected areas. In short, it needs centralization. It would be easier to put a hierarchy (bold text above regular text) to indicate importance. (and again, needs to be centralized) The dashboard, experience and much more needs visual guidance. e.g adding colors and customization option for users. Also, if possible- allow user to create their own dashboard that can add widgets. e.g calendar, products, agents, availability and more. This helps users to easily visualize what we have and what we can improve as a whole. Better interface, more sales- more commission to Viator and Tripadvisor (this is a potential add-on option to earn more on your side. I understand that Bokun wants to simplify and minimize distraction in terms of UI/UX, However- the design does not create a mind pattern of visualization for us to know what's important or not. Everything is the same, you have a very powerful tool, let us know how powerful it is and prevent future chat support assistance by enhancing the whole interface. Lastly, tell Viator to increase the timeout cooldown while creating a product. It kicks people out after some time and it never saves the input. Add additional cookies or a separate condition while creating a product, it is totally unnecessary to time out a user while editing. Just put some pop up for "are you there?, Are you still editing?" or something. Legacy can't run this, let bokun absorb Viator and you'll get more sales and commission from this. \*\* Fix the availability option please \*\* > > It is an okay software, it works. But not for people who has more complicated products or bigger corporation. For sure some other company will hire a standalone Scheduler or Management for this, which is preventable. ----- ### "Proactive, Professional, and Exceptional Support" — 5.0/5 > **Solace** | *4. März 2026* | Gastgewerbe | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The Proactive Support is exceptional. It’s rare for a global platform to reach out with a direct phone call to verify account health and assist with third-party connectivity hurdles. Knowing there is a competent human team behind the automation gives me the confidence to scale my operations without fear of 'System Silence' when it matters most. > > **Nachteile**: The only area for improvement would be the automated notification system for third-party connection errors. Sometimes, an external portal may have a login or delivery issue, and it would be beneficial if the Bókun dashboard provided a real-time 'Status Health' alert for those specific external API connections. > > I recently had an inquiry regarding third-party connectivity, and the team reached out directly via phone to ensure my account health was 100% on their end. Their support staff is knowledgeable and understands the urgency of the industry. Highly recommended for the professional approach ----- ### "100% spot on chat service" — 5.0/5 > **Lee** | *22. April 2026* | Eventservice | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: I like having all my bookings in one place. It makes it far easier to manage each product and have communication in one place. > > **Nachteile**: email sending options are limited. the way that the automated email configuration is set up is limiting. > > Overall very positive, however the set up of certain features is very complicated and not for the everyday computer illiterate person ----- Seite: 1 / 20\ Zurück: [Nächste Seite](https://www.getapp.at/software/118115/bokun?page=2) ## Links - [Auf GetApp anzeigen](https://www.getapp.at/software/118115/bokun) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten