
Über Melio
Melio ist eine Kreditorenlösung, mit der Nutzer Rechnungen bequem online per Banküberweisung, Debitkarte oder Kreditkarte bezahlen können. Melio unterstützt die Synchronisierung und automatische Planung mit QuickBooks, sodass Nutzer sich mit ihrem Buchhaltungssystem verbinden und Zahlungstransaktionen automatisch terminieren können. Melio ist für kleine Unternehmen konzipiert.
Melio ermöglicht es Nutzern, jeden Lieferanten kostenlos per Banküberweisung oder Debitkarte zu bezahlen, auch wenn diese nur Schecks akzeptieren. Nutzer können mit einer Transaktionsgebühr von 2,9 % per Kreditkarte bezahlen. Melio funktioniert in drei einfachen Schritten. Erstens fügen Nutzer einfach Lieferanten- oder Rechnungsdetails hinzu. Mit Melio können Nutzer Details manuell eingeben, Dateien hochladen oder Fotos von einer Rechnung machen. Nutzer können dann per Karte oder Banküberweisung bezahlen. Terminierungstools ermöglichen es Nutzern, Zahlungen zu planen, wann immer sie wollen. Schließlich schickt Melio einen Scheck an die Bank des Verkäufers oder hinterlegt ihn dort.
Als Online-Lösung ermöglicht es Melio den Nutzern, Zahlungen jederzeit und von überall aus über jedes internetfähige Gerät, einschließlich Desktops, Laptops, Tablets und Smartphones, zu verwalten.
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Nutzerbewertungen
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- Branche: Großhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Simple and Intuitive for our growing business
Bewertet am 7.11.2022
They have been great to work with and support is super responsive
They have been great to work with and support is super responsive
Vorteile
One thing I like about Melio is a newly released feature that allows us to pay multiple invoices to one vendor by one payment. We often had to create individual payments to each vendor separately so now we can combine into one payment makes everyone's life easier.
Nachteile
We had issues of the preferred payment method of payment to vendors change without us making the change but that seems to be a resolved issue.
Antwort von Melio
Hi Devin, thank you for taking the time to post this review. We are delighted to hear you find Melio useful and are enjoying the features we offer.
Best,
Team Melio
- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Great for Saving Money on Credit Card and ACH Charges
Bewertet am 18.11.2022
Very easy to use.
Very easy to use.
Vorteile
I love that there is no cost for sending my invoices and having the customer absorb the cost of credit card fees or ACH fees.
Nachteile
It's pretty limited and it had an issue once that I canceled a scheduled recurring payment but it continued to send payment to a vendor for months before I noticed. It did send notices via email, however so that is one me. The reason I didn't notice was because the payments were so close together, I thought the notices were the same payment. So when I got both notices, I didn't realize it was two separate payments.
Antwort von Melio
Hi Marialuisa, we're glad to hear you find Melio useful and easy to use. Thank you for sharing this review with us and the community!
Best,
Team Melio
- Branche: Onlinemedien
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Melio saved us in a crunch and we've stayed for years!
Bewertet am 2.5.2023
It can be hard to find a trustworthy site to send money but we always felt safe with Melio and they...
It can be hard to find a trustworthy site to send money but we always felt safe with Melio and they have great support to help at any time. Their rules and timing for sending money are simple so once you read those, everything is straightforward and you know exactly when your money will arrive / vice versa.
Vorteile
We needed to make a payment fast and were having some issues with our bank which required an in person appointment. Finding Melio saved the day and we were able to process the payment quickly, safely, and very conveniently. The cost to use a credit card is the standard 2.9% fee which is invaluable when you want to leverage credit but are in a space where many companies only accept wire transfers.
Nachteile
I had a payment or two rejected before I knew that you could only select the "I have already received the goods" for my industry but other than that, I had a perfect experience with Melio.
Antwort von Melio
Hi Kallie, thanks for sharing this five star review. We're delighted to hear that Melio has allowed you to process payments quickly, safely, and conveniently. Our goal is to consistently deliver the support and assistance you require for your business. We greatly appreciate your continued support over the years and we'll be sure to pass this feedback along.
Best,
Team Melio
- Branche: Finanzdienstleistungen
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
Fantastic Idea, poor implementation, horrific customer service
Bewertet am 24.1.2022
Really poor customer service, no one is able to help or give advice, and it's a total waste of my...
Really poor customer service, no one is able to help or give advice, and it's a total waste of my time.
Vorteile
It was easy to set up an account and has a pleasing aesthetic. I was really excited to find it. It's easy to set up vendors and create an invoice (took just a tiny bit of trial and error, but it's very self explanatory).
Nachteile
It took 6 weeks and numerous emails and chat messages to get them to send a test payment to verify my company bank account. Finally someone who said they were a specialist or a manager said that they had put in a manual override to get my test payments sent. That should have been a warning sign.
Then I tried to send my first payment to my vendor, and when I did it said the payment failed and I needed to contact compliance, with no additional information. I've gotten a dribble of requests asking for IRS letters and articles of organization. I've sent them in, but I have had no response as to why I was rejected, why they didn't ask for that information up front if it was going to be needed (it was very foreseeable), and there's no way to get a hold of anyone else. So, I've been waiting for 8+ weeks total and still don't have a functioning product, I don't have any idea what is wrong, and there's no way to contact anyone. The on-site chat rep tells me that they're not authorized to answer my questions and that I need to email the compliance team, but the compliance team is totally unresponsive.
In Betracht gezogene Alternativen
BILLGründe für den Wechsel zu Melio
I thought I'd try Melio because it is sleek, low cost, and seemed like it might be more modern than Bill.com (which I've found to be good but clunky for other businesses I own).Antwort von Melio
Hi Jeff, thanks for reaching out. Melio requires an EIN or SSN to approve your account for use. Sometimes, our Compliance team requires further information to verify a business and approve the account. As our Support team does not have access to Compliance decisions, Compliance must indeed be contacted directly. We can confirm our Compliance team has been in touch with you via email regarding your account, and requested further information to possibly overturn their decision and review your account as of today, January 27th. Please note, our teams are available Monday-Friday 9am-6pm EST.
Best Regards,
Team Melio
- Branche: Tiefbau
- Unternehmensgröße: 1 001–5 000 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Melio will make your life easier
Bewertet am 18.2.2023
Melio ensures that your payments are sent quickly and securely to your Vendors. Furthermore, Melio...
Melio ensures that your payments are sent quickly and securely to your Vendors. Furthermore, Melio guarantees on-time payments every time, giving you the confidence that your payments will be received on time. Additionally, Melio offers a range of payment options, from bank transfers to mobile wallets, which makes it easier for you to make payments on the go.
Vorteile
The ease of sending out payments to vendors that you work with on a regular basis, as well as being able to track how much you have paid them over the course of the year for tax season simplification, is a great asset for any business. Additionally, integrating automated payments into the process can save time and make the overall experience even smoother. Furthermore, utilizing an expansive range of payment options, from mobile wallets to traditional bank account transfers, can open up new ways to pay vendors quickly and effectively.
Nachteile
there are very few downsides to using Melio. The system is designed to run seamlessly and any occasional issues that arise, such as old invoices being listed in the queue that have already been paid, are quickly resolved. Overall, Melio has been a reliable and efficient way to manage payments and invoices.
Antwort von Melio
Hi Abdessalam, thank you for sharing this review with us and the community. We are glad to know Melio has been such a great resource and we'll be sure to pass along the feedback given.
Best,
Team Melio
Melio Häufig gestellte Fragen
Weiter unter folgen häufig gestellte Fragen über Melio.F. Welche Preispläne bietet Melio an?
Melio bietet folgende Kostenpläne an:
- Preismodell: Kostenlose Version
- Gratis Testen: Verfügbar
F. Wer sind die typischen Nutzer von Melio?
Melio hat die folgenden typischen Kunden:
Selbstständig, 2–10, 11–50, 51–200, 201–500
F: Welche Sprachen werden von Melio unterstützt?
Melio unterstützt die folgenden Sprachen:
Englisch
F. Unterstützt Melio mobile Geräte?
Melio unterstützt die folgenden Geräte:
F. Mit welchen anderen Applikationen integriert Melio?
Melio kann in folgende Anwendungen integriert werden:
FreshBooks, QuickBooks Online Advanced
F. Welche Varianten der Kundenbetreuung bietet Melio an?
Melio bietet folgende Optionen für Kundensupport:
E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Chat
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