---
description: Ausführliche Erfahrungsberichte zu Prospect CRM mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche Prospect CRM dank GetApp Austria mit ähnlichen Produkten.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Prospect CRM Erfahrungen, Kosten & Bewertungen | GetApp Österreich 2026
---

Breadcrumb: [Startseite](/) > [CRM-Systeme](/directory/230/crm/software) > [Prospect CRM](/software/120171/prospectsoft-crm-software)

# Prospect CRM

Canonical: https://www.getapp.at/software/120171/prospectsoft-crm-software

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> Prospect ist eine cloudbasierte CRM-Plattform, die Großhändlern, Distributoren und Herstellern bei der Verwaltung von Geschäftsabläufen hilft. Prospect bietet wichtige Funktionen wie Kontaktverwaltung, E-Mail-Vorlagen, Interaktionsverfolgung, Aufgabenmanagement, Lead-Pipelines, Angebotserstellung, Einblicke und mehr.
> 
> Bewertung: **4.8/5** von 142 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

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## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **4.8/5** | 142 Nutzerbewertungen |
| Bedienkomfort | 4.6/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 4.8/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 4.6/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 4.7/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: Fonn
- **Region**: Colchester, UK
- **Gegründet**: 1996

## Gewerblicher Kontext

- **Startpreis**: £ 177,00
- **Preismodell**:  (Gratis Testen)
- **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil)
- **Unterstützte Sprachen**: Englisch, Französisch, Niederländisch, Schwedisch
- **Verfügbare Länder**: Australien, Guernsey, Isle of Man, Jersey, Neuseeland, Vereinigte Staaten, Vereinigtes Königreich

## Funktionen

- AI Copilot
- API
- Aktivitäts-/Newsfeeds
- Aktivitäts-Dashboard
- Aktivitäts-Verfolgung
- Alarmfunktion / Benachrichtigungen
- Angebote / Schätzungen
- Anpassbare Berichte
- Anpassbare Felder
- Anpassbare Vorlagen
- Anrufprotokoll
- Aufgabenmanagement
- Auftragserfassung
- Auftragsmanagement
- Berichterstattung / Analyse
- Berichterstattung und Statistik
- Bestell-Management
- Bestenlisten
- Buchhaltung
- CRM-Systeme

## Integrationen (18 insgesamt)

- Access FactoryMaster MRP
- Access Financials
- Access Mintsoft
- Cin7 Core
- Cin7 Omni
- Gmail
- Katana Cloud Inventory
- Klaviyo
- Mailchimp
- Microsoft 365
- Microsoft Power BI
- Pegasus
- QuickBooks Online
- Sage 50 Accounting
- Stripe

... und 3 weitere Integrationen

## Optionen für Kundensupport

- E-Mail/Helpdesk
- Wissensdatenbank
- Telefon-Support
- 24/7 Live-Support
- Chat

## Category

- [CRM-Systeme](https://www.getapp.at/directory/230/crm/software)

## Ähnliche Kategorien

- [CRM-Systeme](https://www.getapp.at/directory/230/crm/software)
- [Online CRM Systeme](https://www.getapp.at/directory/232/online-crm/software)
- [Vertriebssoftware](https://www.getapp.at/directory/538/distributor/software)
- [CRM Software für Kleinunternehmen](https://www.getapp.at/directory/4959/small-business-crm/software)
- [PPS Systeme](https://www.getapp.at/directory/666/manufacturing-engineering/software)

## Alternativen

1. [HubSpot CRM](https://www.getapp.at/software/102533/hubspot-crm) — 4.5/5 (4470 reviews)
2. [Zoho CRM](https://www.getapp.at/software/9908/zoho-crm) — 4.3/5 (6982 reviews)
3. [Bigin by Zoho CRM](https://www.getapp.at/software/142099/bigin-by-zoho-crm) — 4.7/5 (738 reviews)
4. [Salesforce Sales Cloud](https://www.getapp.at/software/90378/salesforce) — 4.4/5 (18790 reviews)
5. [eWay-CRM](https://www.getapp.at/software/106997/eway-crm) — 4.5/5 (823 reviews)

## Nutzerbewertungen

### "Best CRM by far" — 5.0/5

> **Stewart** | *6. April 2021* | Elektrische/elektronische Fertigung | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: It does not waste space on things that are not needed.  Very little customisation is required, yet if feels like its tailored to your business
> 
> **Nachteile**: Any issues (only a few to date) are managed through the customer service platform.  The rare issues are resolved quickly, and they have a suggestions platform that allows their partners to put forward ideas that can be voted on.   If an idea gets enough votes they will implement it.  Amazing process that more companies should offer.
> 
> 10/10.&#10;&#10;Product, training, and all aspects are second to none.  I can remember the first Outlook add ins from Dynamics.  I have used M Dynamics, Sales Force, Zoom (I think), Smartsheets, and now this.   Prospect is by far the best if you are actually selling stock that exists.

-----

### "Best CRM integration I've had" — 5.0/5

> **Des** | *20. Oktober 2024* | Bau | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: The interlinking with unleashed is very good. It also integrates with Xero. The CRM we find is excellent and reporting is good. I haven't been using it for much more than 6 months so have not got my head round everything yet but mostly its reasonable to navigate. &#10;Pipeline system is good and reminders per sales person in fine.&#10;This is the first cloud base CRM system we've had and its excellent when on the road for sales to be able to look up info \&amp; sales on any customer and record sales visits info immediately.
> 
> **Nachteile**: Operating some of the setups is tricky like email footers which I thought was done but when emails sent from prospect I find its not as  expected.  You can't see exactly how its going to turn out when sending from prospect. I find its easier to send from outlook and copy prospect in.&#10;Some things are not as straight forward to set up as you would like.&#10;Training they give is very quick and hard to take in as quick as it comes.
> 
> Very good but find the CRM but a little complicated for me. Quite costly for a small business.

-----

### "Mixed feelings - plenty of features, but not convinced the basics have been covered" — 3.0/5

> **James** | *19. Jänner 2021* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 1.0/10
> 
> **Vorteile**: The ability to organise our customers into companies, divisions and contacts. &#10;The search functionality&#10;The reports, and AI aspects.
> 
> **Nachteile**: This software has plenty of features and ideas, but it seems to have lost its way as it has developed to neglect the ability to customise and use some of the very basic features - creating quotes and orders. It is true that the reports and data analysis are important, but the fundamental thing for us is to be able to create a quote, or enter an order, and for this to integrate seemingly with Unleashed. We have had issues with all of these and as a small business, the amount of customisation that is possible is a bit overwhelming without support. We want to spend our time solving our customer's problems with our products, selling items, and operating an efficient business We don't want to spend our time reading endless manuals, articles and trying to navigate around complicated set up processes. The software has felt a bit buggy in places and slow to respond. As a result of this, we have reverted to adding orders using Unleashed, because it is quicker and easier.
> 
> The key problem we were trying to solve by using Unleashed was to have a way to record our interactions with customers. We are able to do this. But it is crucial that this isn't at the expense of making other basic tasks, such as adding an order, more complicated when fields do not integrate with those in Unleashed.  Many of the fields and forms in Prospect are not relevant to us, and so we leave them blank. Examples of not covering 'the basics' include the customer type not integrating with the customer type in Unleashed, the inability to search for a sales ledger by company name (instead having to search by code). We do not unfortunately memorise the customer code of all of our customers\!). As Prospect has grown, the support offered has become more generic and less personable. The team doesn't seem very joined up. An example of this was a customer relationship manager noticing some 'bugs' during a zoom call (which we were very grateful for), raising a ticket on our behalf, only for the response to the ticket to be a link to the Prospect academy articles.

-----

### "Best CRM we have tested." — 5.0/5

> **Tony** | *14. Mai 2025* | Baumaterial | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: The human interface, training and customer support are excellent. It is faster than our previous CRM.
> 
> **Nachteile**: Frankly, there isn't much to dislike, so I have no comments to make here. I could always complain about the cost if you like?
> 
> My sales team loves it, but I don't use it as much as they do. It is very useful for analysing the sales of our products.

-----

### "Prospect Great Use for Manufacturing Company" — 5.0/5

> **Tammi** | *11. November 2024* | Kosmetik | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: Easy to understand and great tracking of customer, leads, orders, and opportunities.  Love the dashboard.
> 
> **Nachteile**: When setting a task, because of the program being in UK, and if it is late afternoon then it sets a task that intended for 1 week or 7 days out to only 6 days.
> 
> Very well done and great experience, very glad we purchased the program.

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## Links

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