--- description: Ausführliche Erfahrungsberichte zu HENO mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche HENO dank GetApp Austria mit ähnlichen Produkten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: HENO Erfahrungen, Kosten & Bewertungen | GetApp Österreich 2026 --- Breadcrumb: [Startseite](/) > [Physiotherapie Software](/directory/76/physical-therapy/software) > [HENO](/software/120803/heno) # HENO Canonical: https://www.getapp.at/software/120803/heno Seite: 1 / 3\ Zurück: [Nächste Seite](https://www.getapp.at/software/120803/heno?page=2) > HENO ist eine cloudbasierte All-in-one Lösung für die Praxisverwaltung mit integrierten Tools für EMR, Terminplanung, Abrechnung, Vertrieb, Berichterstattung und Marketing. Die Anwendung wurde für Ergotherapeuten, Masseure, Physio- und Sprachtherapeuten konzipiert und unterstützt die Nutzer bei der Optimierung der täglichen Praxisabläufe. > > Bewertung: **4.4/5** von 48 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.4/5** | 48 Nutzerbewertungen | | Bedienkomfort | 4.3/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.4/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.3/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.3/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: HENO - **Region**: Orlando, USA - **Gegründet**: 2016 ## Gewerblicher Kontext - **Startpreis**: $ 99,00 - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Vereinigte Staaten ## Funktionen - API - Abrechnung & Rechnungsstellung - Aktivitäts-Dashboard - Anpassbare Berichte - Anpassbare Vorlagen - Aufgabenbibliothek - Behandlungsplanung - Beurteilung-Management - Chat / Messaging - Compliance Management - Diagramm-Erstellung - Dokumentenmanagement - Dokumentenmanagement - Dokumentenspeicher - EMR / EHR - Elektronische Zahlungen - Erinnerungen - Finanzberichterstattung - For Occupational Therapists - Fortschritt-Notizen ## Integrationen (4 insgesamt) - CardConnect - InterFAX - Oracle Service - pVerify ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Physiotherapie Software](https://www.getapp.at/directory/76/physical-therapy/software) ## Ähnliche Kategorien - [Physiotherapie Software](https://www.getapp.at/directory/76/physical-therapy/software) - [Ergotherapie Software](https://www.getapp.at/directory/783/occupational-therapy/software) - [Praxissoftware & Arztsoftware](https://www.getapp.at/directory/67/medical-practice/software) - [Patientenportale](https://www.getapp.at/directory/939/patient-portal/software) - [Terminerinnerung Software](https://www.getapp.at/directory/1095/appointment-reminder/software) ## Alternativen 1. [Fusion](https://www.getapp.at/software/108867/fusion) — 4.3/5 (708 reviews) 2. [ChiroTouch](https://www.getapp.at/software/105151/chirotouch) — 4.1/5 (1133 reviews) 3. [Jane](https://www.getapp.at/software/122271/jane-app) — 4.8/5 (535 reviews) 4. [zHealth](https://www.getapp.at/software/116835/zhealthehr) — 4.6/5 (128 reviews) 5. [WebPT](https://www.getapp.at/software/91031/webpt) — 4.2/5 (484 reviews) ## Nutzerbewertungen ### "HENO is the market leader\!\!" — 5.0/5 > **Koehn** | *13. Juni 2023* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: -EMR is by far the most profession-friendly platform on the market-amazing reporting capabilities-customer support whenever you need it -very affordable compared to competitors in the marketplace-HENO always willing to get better and listen to feedback > > **Nachteile**: Reports are plentiful but not easy to access until you understand Oracle reports > > Customer service is 2nd to no one with amazing communication starting from 1st demo to full clinic implementation. ----- ### "Heno Review" — 5.0/5 > **Bill** | *13. Oktober 2021* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I want to acknowledge \[SENSITIVE CONTENT\] for his ability to organize and onboard my practice into the Heno system. He was always available to help me with technical issues and solutions with his professional and calm demeanor that provided reassurance and confidence that we were going to make this work. I also appreciated his patience with me when I had to close during the pandemic and his support. The scariest thing about making the transition into private practice was billing. Every organization I had worked for had a specific department that provided that service so I understood next to nothing about the process. \[SENSITIVE CONTENT\] was so amazing- she held my hand, educating me on every step of the process. She is so professional and has such an in-depth understanding about the billing ecosystem. This diligence on her part allows me to be able to focus on caring for my patients. If I had known it would be this easy I would have gone into private practice a long time ago. I also feel like she provides a high level of service and support even though I am a small practice. > > **Nachteile**: Any issues you can contact support and they get back to you very promptly. They are constantly adding new features and are responsive to any requests to modifications. ----- ### "Contract Warning" — 2.0/5 > **Ali** | *4. August 2022* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: We were very hopeful that having an all-in-one software for our new practice would be a great way to start, and HENO had such great reviews from others. When we did a free trial and walkthrough, it looked like it had everything we could possibly ever need. HENO had weekly meetings with a trainer to help get us set up. > > **Nachteile**: There is no warranty, guarantee, or part of the contract anywhere that gives the customer any options for when the software doesn't work well for their situation. It literally says "the only option is to stop using the software" and continue getting charged for it. Just like \[SENSITIVE CONTENT\] review, we gave it at least a couple months of training and setup to try and make it work, and found the same issues as he did. It was clunky, difficult to use at times, and expected all users to use the software in the same way, which is an unreal expectation for current technology. Our business model changed to where we decided not to use insurance, and we realized we were paying for expensive software that we weren't even using 60% or more of its functionality. And just like \[SENSITIVE CONTENT\], when we approached the company to try and find a solution, asking if we could be released from the contract without refund, they said no, you signed a contract and you must pay the entire amount due for the entire term up front if you want to end your relationship with HENO. I made further requests to work with us somehow for customer satisfaction, reminding them that not having a solution for customer satisfaction in real situations (where customers have given their all in setting up, using, and trying to make HENO work for them) would be detrimental for them. HENO has continued to charge us our monthly fee with no communication or response to my requests, and we have stopped using their software completely. > > I would never have entered into a contract with this company if I had realized they had no customer satisfaction remedies. I am sad that I didn't see \[SENSITIVE CONTENT\] review before we signed ourselves. Especially with how much you are paying per month for their software and services, customer satisfaction is an industry standard that HENO is willfully ignoring and refusing to budge on. ----- ### "My experience with Heno" — 5.0/5 > **Kate** | *22. März 2024* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I love how integrated the system is. I also recently added on RCM and I am astonished at the improvement in the rate of my payments and the attention paid to my AR. My business is more successful since switching to the Heno RCM\! > > **Nachteile**: There are so many reports and ways to analyze metrics and data. It's a good problem, but it's overwhelming to try and understand how to target the appropriate metrics. ----- ### "100% Satisfied with HENO" — 5.0/5 > **Alisa** | *8. Juni 2023* | Medizinische Praxis | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: HENO's product is comprehensive in addressing all EMR areas of our practice; it was easy to set up, implement and train and it is a pleasure to use it on a daily basis from both clinical and administrative roles.It is a very smart system and a one-stop host for all billing/payment information. > > **Nachteile**: There has been no disappointment with using HENO. > > The support team is accessible and attentive and all questions are answered promptly. New enhancements and features are released every few months which are always beneficial. It has been a very positive experience working with the HENO team. ----- Seite: 1 / 3\ Zurück: [Nächste Seite](https://www.getapp.at/software/120803/heno?page=2) ## Links - [Auf GetApp anzeigen](https://www.getapp.at/software/120803/heno) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Strukturierte Daten