--- description: Ausführliche Erfahrungsberichte zu Userlytics mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche Userlytics dank GetApp Austria mit ähnlichen Produkten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Userlytics Erfahrungen, Kosten & Bewertungen | GetApp Österreich 2026 --- Breadcrumb: [Startseite](/) > [CEM Software (Customer Experience Management)](/directory/601/customer-experience/software) > [Userlytics](/software/121415/userlytics) # Userlytics Canonical: https://www.getapp.at/software/121415/userlytics Seite: 1 / 3\ Zurück: [Nächste Seite](https://www.getapp.at/software/121415/userlytics?page=2) > Userlytics ist eine cloudbasierte Testplattform für Nutzerfreundlichkeit, mit der kleine und große Unternehmen verschiedene digitale Assets wie Websites, Anwendungen, Prototypen, Mitbewerber\*innen und mehr testen können. Die Lösung ermöglicht es Nutzer\*innen, die gesamte Customer Journey zu optimieren, indem sie die Zielgruppe definiert. > > Bewertung: **4.7/5** von 55 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.7/5** | 55 Nutzerbewertungen | | Bedienkomfort | 4.6/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.9/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.7/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.5/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Userlytics - **Region**: Austin, USA - **Gegründet**: 2009 ## Gewerblicher Kontext - **Startpreis**: $ 69,00 - **Preismodell**: (Gratis Testen) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Chinesisch, Chinesisch (traditionell), Deutsch, Dänisch, Englisch, Finnisch, Französisch, Italienisch, Niederländisch, Norwegisch, Portugiesisch, Portugiesisch, Portugiesisch, Schwedisch, Spanisch - **Verfügbare Länder**: Australien, Brasilien, Chile, China, Deutschland, Finnland, Frankreich, Indien, Israel, Japan, Kanada, Katar, Kolumbien, Marokko, Mexiko, Niederlande, Norwegen, Portugal, Saudi-Arabien, Schweden und 8 weitere ## Funktionen - A/B Testing - Aktivitäts-Dashboard - Anmerkungen - Anpassbare Felder - Anpassbare Formulare - Anpassbare Fragen - Anpassbare Kategorien - Aufzeichnung der Bildschirmaktivität - Befragungs-/Umfragemanagement - Benchmarking - Benutzer-Management - Berichterstattung / Analyse - Berichterstattung und Statistik - Beurteilung-Management - Dashboard Software - Datenvisualisierung - Demografische Daten - Design-Management - Drag-and-Drop - Einmalige Anmeldung ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [CEM Software (Customer Experience Management)](https://www.getapp.at/directory/601/customer-experience/software) ## Ähnliche Kategorien - [CEM Software (Customer Experience Management)](https://www.getapp.at/directory/601/customer-experience/software) - [UX-Tools](https://www.getapp.at/directory/1287/ux/software) - [User Testing Software](https://www.getapp.at/directory/2075/user-testing/software) - [A/B Testing Tools](https://www.getapp.at/directory/1295/ab-testing/software) ## Alternativen 1. [UserWay Accessibility Widget](https://www.getapp.at/software/2049830/userway) — 4.9/5 (330 reviews) 2. [Adobe XD](https://www.getapp.at/software/2035423/adobe-xd) — 4.5/5 (1087 reviews) 3. [Dovetail](https://www.getapp.at/software/128343/dovetail-app) — 4.6/5 (97 reviews) 4. [Lucky Orange](https://www.getapp.at/software/112955/lucky-orange) — 4.7/5 (260 reviews) 5. [Hotjar](https://www.getapp.at/software/101789/hotjar) — 4.6/5 (540 reviews) ## Nutzerbewertungen ### "So great to have consistent point of contact" — 5.0/5 > **Verifizierter Rezensent** | *10. Juni 2024* | E-Learning | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: In a time when most vendors change their reps on you every six months or so, it's been terrific to work with the same professional, responsive, low-pressure individual since Day One. > > **Nachteile**: We don't have any problems to speak of other than many of our colleagues are already familiar with UserTesting so there's been a little bit of a learning curve. > > A+ - It's a versatile, full-featured platform backed up by courteous, responsive human support. ----- ### "User testing platform with a great user experience for testers and testing participants." — 5.0/5 > **Emily** | *27. Oktober 2021* | Design | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: The level of customisation of user tests, specifically the ability to link out to multiple prototypes is unique to this platform, and not done well elsewhere. It is also very intuitive and uncomplicated to set up a test, launch it and view the results. The ability to curate, annotate and create highlight reels from video clips is a highly useful, easy to use and timesaving feature. > > **Nachteile**: In the past, we found that integrations with other participant sourcing platforms not that successful, but we have not tried that recently. I personally have experienced no problems with the studies that I have run. > > Successfully utilised the platform for a number of user testing, and customer research initiatives. Great support from our point of contact \[SENSITIVE CONTENT\]. Only downside is that we find the pricing structures and minimum spends required slightly more convoluted than other alternatives, and the fact that unused credits expire if not used in the window of time is off putting. More flexible options would be helpful. ----- ### "Good, but not great" — 4.0/5 > **Lulu** | *18. August 2021* | Design | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: I could easily organize and set up separate tests, and the tagging was very intuitive and helpful. Also customer service was so fast and helpful that I was quickly able to learn the program and use it effectively. > > **Nachteile**: The dictation was pretty much useless it was so bad, and the analytics on the demographics of the users could definitely be organized better. > > Customer service was INCREDIBLE\! \[SENSITIVE CONTENT\] was our account manager, and he would reply to any of the emails I sent him within 5 minutes. That in itself was incredibly valuable as a newbie to the program. The software itself could use a little more development in terms of features and functionality, but overall it's a good program that gets the job done. ----- ### "Powerful Tool & With Great Account Management and UX Consulting Support" — 5.0/5 > **Markell** | *22. Oktober 2021* | Logistik & Lieferkette | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Userlytics is a powerful research and testing tool. I love that you can do so many different types of research and testing including questionnaires, card sorting, tree testing, and formal usability testing. When setting up your test scripts, the guided text / examples are perfect if you don't want to create your questions from scratch (or if you simply need a little more guidance to get started). The updates made to the AI Transcription feature have made it a godsend when it comes to efficiently reviewing videos and analyzing test data. I'd like to add that the account executive and UX consultant team(s) are great to work with. They are timely with correspondence, provide excellent customer service, go the extra mile, and deliver solid work. > > **Nachteile**: A little more flexibility with the card sorting feature. We were trying to set up a card sorting scenario for a recent test a certain way and weren't able to. We had to create a workaround. We still got the results we were looking for. But a little more flexibility would be a great help. Also having a feature that would allow you to show multiple visuals to the user and allow them to select which option is most effective would be another great addition. > > Userlytics has allowed us to more efficiently and effectively incorporate research and testing into our processes. If you have everything you need to begin (goals / objectives, tasks, recruiting criteria, test script), you can initiate testing almost instantaneously. The tool is generally pretty easy to use. Being able to use the tool for recruiting purposes is a major win, whereas in the past I've had to rely on recruiting firms (or a more manual recruiting process) and separate testing and data collection tools. Nothing like having everything in one place. Scheduling and workload doesn't always afford us the opportunity to facilitate testing from end-to-end. So having a partner like Userlytics to assist with facilitating testing--when timing and other project priorities doesn't permit--is a major help. ----- ### "Comprehensive and Easy to Use" — 4.0/5 > **Jenny** | *25. Jänner 2022* | Onlinemedien | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Building usability tests in Userlytics is simple and straightforward. The builder walks you through each step, so you don't have to worry about forgetting anything. The templated questions make it very easy to build your usability test. The results dashboard is also very comprehensive, with the ability to create highlight reels, tag, bookmark, download, share, rate, transcribe, etc. Everything we're looking for. > > **Nachteile**: We have a target audience that is more challenging and expensive to reach using the existing Userlytics panel. Getting relevant results without using custom recruitment (additional expense) was not a viable option for our company. However, we would probably have to use custom recruiting regardless of the usability testing software we chose. > > We are about to test how usable our new and existing products are. A major benefit is the time we save by using unmoderated testing for quick checks and tests. Not having to worry about the scheduling logistics is a time-saver. ----- Seite: 1 / 3\ Zurück: [Nächste Seite](https://www.getapp.at/software/121415/userlytics?page=2) ## Links - [Auf GetApp anzeigen](https://www.getapp.at/software/121415/userlytics) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten