SparkPost
Vorausschauende E-Mail-Intelligence-Lösung mit Analysen
3,6 /5 (28 Bewertungen) Eine Bewertung schreibenSparkPost Übersicht
Was ist SparkPost?
SparkPost ist eine cloudbasierte E-Mail-Analyselösung, mit der Unternehmen jeder Größe die E-Mail-Leistung, Zustellbarkeit, das Engagement und mehr optimieren können. Die Plattform umfasst Predictive-Intelligence-Technologie, mit der Vermarktungsteams Einblicke in den Kampagnenstand, die Engagementrate und Spam-Links erhalten können, um Leistungsprobleme zu diagnostizieren.
SparkPost enthält Echtzeitanalysen, mit denen Führungskräfte die E-Mail-Zustellungsleistung basierend auf Metriken wie Absprungrate, Blöcke und Lese-/Öffnungsstatus anzeigen und verwalten können. Die Lösung bietet eine Vielzahl von Funktionen, darunter A/B-Tests, Sofortwarnungen, Spamfallenindikatoren, Empfängervalidierung, Optimierungsempfehlungen und mehr. Das PowerMTA-Modul, ein On-Premise-Nachrichtenübertragungssystem, unterstützt Unternehmen beim Versand von Massen-E-Mails. Anpassbare Vorlagen helfen Teams dabei, personalisierte Marketing-E-Mails zu erstellen.
Mit den Erkenntnissen zum Kundenengagement von SparkPost können Nutzer Daten im Zusammenhang mit dem Abmeldeverhältnis und der Spam-Beschwerderate analysieren, um die Kapitalrendite zu verbessern. Die Plattform lässt sich mithilfe einer API (Application Programming Interface) auch in verschiedene Websites und Drittanbietersysteme wie Boomtrain, Kickbox, Ongage, Zapier, Magento, Cordial, Blueshift, OpenText und mGage integrieren.
SparkPost Übersicht
Kosten
Preisoptionen
SparkPost Funktionen
Medien
SparkPost Bewertungen
SparkPost Bewertungen
Bulletproof API mail delivery with OK freemium tier
I use the SMTP integration to send administrative alerts from my web servers. I appreciate the reliability of deliverability for these critical messages. I prefer to offload the responsibility of sending email from my web servers so they can do the job of hosting. The other benefit I get is that my SPF and DKIM settings can be static for all domains I host instead of tying my sending IPs to my hosting IPs, which have the possibility of changing. I can also easily whitelist delivery of my admin alerts to make sure I receive critical information instead of it accidentally being sent to spam.
Good service to make sure your emails will arrive where they should
Not a service you want to rely on
I can only warn anybody who relies on their mail being sent to use sparkpost.
We used sparkpost for more than two years. It seems that several months ago they added some automated abuse detection which flagged our account. We only use sparkpost to send transactional mail to our customers and do not send unsolicited marketing mails or similar.
When our account got suspended we couldn't reach anybody to fix this for hours. After finally getting into contact our account got activated again and we just received a standardised "Sorry" E-Mail and that's it.
We haven't had the resources to switch out our mail provider and now after 6 weeks our account got suspended again. After not being able to reach somebody for hours, the person we got in contact with only told us that some other department was responsible for account suspensions.
This service absolutely terrible and you definitely do not want this as a critical part in your architecture.
Can't beat the price, but usability could be improved
The Sparkpost team is clearly committed to improving their product, and they care about their customers. For anyone who's happy to use the API for configuration, using Sparkpost is a no-brainer.
Sparkpost - solves key email challenges
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Bulletproof API mail delivery with OK freemium tier
Vorteile
API delivery is super simple and offers SMTP server-based injection
Easy to set up DKIM and SPF
Freemium tier meets my needs for basic services
Admin panel offers great reporting
Lots of technical guidance on effective bulk sending
Nachteile
There are other services that offer higher send limits with their free tier, but SparkPost purports to have better deliverability. This seems a fine tradeoff for the lower limit at the free level since I don't come close to hitting my cap.
Good service to make sure your emails will arrive where they should
Vorteile
I never had the problem of an email not arriving or getting into the spam folder after installing Sparkpost. It has an easy to install WordPress plugin that makes sure all emails that are sent by the website get sent via Sparkpost. Before installing Sparkpost we had several clients complaining that filled in contact forms would land in their spam folder but we haven't had the problem after installing Sparkpost.
It is also very cheap to use. For our use-case we haven't even gotten above the free threshold.
Nachteile
It can be a hassle sometimes to activate a domain for sending, requiring altering the DNS of the website. You can also activate it via an email address associated with the domain but this doesn't always work great either.
After a domain has been added to another account it can't be added or transfered to a different account afterwards without the old account deleting the domain. We had this problem with one client for which we couldn't activate Sparkpost because it had been installed by another party before and we didn't know who this was so we couldn't ask them to remove the domain from Sparkpost.
Not a service you want to rely on
I can only warn anybody who relies on their mail being sent to use sparkpost.
We used sparkpost for more than two years. It seems that several months ago they added some automated abuse detection which flagged our account. We only use sparkpost to send transactional mail to our customers and do not send unsolicited marketing mails or similar.
When our account got suspended we couldn't reach anybody to fix this for hours. After finally getting into contact our account got activated again and we just received a standardised "Sorry" E-Mail and that's it.
We haven't had the resources to switch out our mail provider and now after 6 weeks our account got suspended again. After not being able to reach somebody for hours, the person we got in contact with only told us that some other department was responsible for account suspensions.
This service absolutely terrible and you definitely do not want this as a critical part in your architecture.
Vorteile
Templating for emails
API functionality
Admin interface
Nachteile
Service reliability. We got suspended not once but TWICE. And couldn't get into contact with the right customer support person. Our whole business relies on messages/orders being sent, so this is really frustrating.
Asynchronous nature of API. When you send a message you always receive an "200 OK" Status Code. To get to know if a message got successfully sent you need to query another API.
Antwort von SparkPost
Hi Bernhardt, thank you for taking the to leave this review. In order to protect all of our senders against potentially bad actors or bad sending practices that would affect sending pools, we have a strong Messaging Policy that we enforce posted on our website (https://www.sparkpost.com/policies/messaging/). If you feel this does not apply to you, you can always write in to [email protected] to try and remedy the situation. Thanks again and have a wonderful rest of your week!
Can't beat the price, but usability could be improved
The Sparkpost team is clearly committed to improving their product, and they care about their customers. For anyone who's happy to use the API for configuration, using Sparkpost is a no-brainer.
Vorteile
Sparkpost is very reliable for transactional email sendings, and the free plan provides unbelievable value.
Nachteile
Some Sparkpost features cannot be altered via the dashboard, and therefore require some API/programming knowledge to change - however this is improving.
Sparkpost - solves key email challenges
Vorteile
This software has a focused feature set and executes it flawlessly and consistently. We utilize this feature to notify key stakeholders about real-time marketing effectiveness and new SQLs. The volume we send is high, and this program has met every challenge, without needing us to constantly babysit it.
Nachteile
I haven't found a thing to dislike, and I'm pretty picky about the software our agency uses (see my other reviews).
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SparkPost Preis
SparkPost Preis
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SparkPost Funktionen
SparkPost Funktionen
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Kategorien
Kategorien
SparkPost Häufig gestellte Fragen
SparkPost Häufig gestellte Fragen
Weiter unter folgen häufig gestellte Fragen über SparkPost.
F. Welche Preispläne bietet SparkPost an?
SparkPost bietet folgende Kostenpläne an:
Beginnt ab: 20,00 $/Monat
Preismodell: Kostenlos, Abonnement
Gratis Testen: Verfügbar
F. Was sind die Hauptfunktionen von SparkPost?
Wir haben keine Informationen über die Funktionen von SparkPost
F. Wer sind die typischen Nutzer von SparkPost?
SparkPost hat die folgenden typischen Kunden:
Kleine Unternehmen, Großunternehmen, Mittlere Unternehmen
F: Welche Sprachen werden von SparkPost unterstützt?
SparkPost unterstützt die folgenden Sprachen:
Englisch
F. Unterstützt SparkPost mobile Geräte?
Wir haben keine Informationen darüber, welche Geräte SparkPost unterstützt
F. Mit welchen anderen Applikationen integriert SparkPost?
SparkPost kann in folgende Anwendungen integriert werden:
Blueshift, Bold BI, Boomtrain, Iterable, KudosHub Email Validation, Magento Commerce, Movable Ink, Moxtra, Sycamore Campus, Zapier
F. Welche Varianten der Kundenbetreuung bietet SparkPost an?
SparkPost bietet folgende Optionen für Kundensupport:
Telefon-Support, Online-Support, Häufig gestellte Fragen, Forum, Wissensdatenbank
I use the SMTP integration to send administrative alerts from my web servers. I appreciate the reliability of deliverability for these critical messages. I prefer to offload the responsibility of sending email from my web servers so they can do the job of hosting. The other benefit I get is that my SPF and DKIM settings can be static for all domains I host instead of tying my sending IPs to my hosting IPs, which have the possibility of changing. I can also easily whitelist delivery of my admin alerts to make sure I receive critical information instead of it accidentally being sent to spam.