--- description: Ausführliche Erfahrungsberichte zu Dovetail mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche Dovetail dank GetApp Austria mit ähnlichen Produkten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Dovetail Erfahrungen, Kosten & Bewertungen | GetApp Österreich 2026 --- Breadcrumb: [Startseite](/) > [UX-Tools](/directory/1287/ux/software) > [Dovetail](/software/128343/dovetail-app) # Dovetail Canonical: https://www.getapp.at/software/128343/dovetail-app Seite: 1 / 5\ Zurück: [Nächste Seite](https://www.getapp.at/software/128343/dovetail-app?page=2) > Dovetail ist eine cloudbasierte Nutzerforschungslösung, die Produkt-, Design- und Entwicklungsteams bei der Nutzerforschung und Zusammenarbeit unterstützt. Zu den wichtigsten Funktionen gehören Usability-Tests, Dateifreigabe, Mustererkennung, Volltextsuche, Tagging, grafische Berichterstellung und Analysen. > > Bewertung: **4.6/5** von 97 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.6/5** | 97 Nutzerbewertungen | | Bedienkomfort | 4.6/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.7/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.4/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.3/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Dovetail Research - **Region**: Sydney, Australien - **Gegründet**: 2017 ## Gewerblicher Kontext - **Startpreis**: $ 0,00 - **Preismodell**: (Kostenlose Version verfügbar) (Gratis Testen) - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 1 001–5 000, 5 001–10 000, 10 000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Australien, Brasilien, China, Deutschland, Indien, Japan, Kanada, Mexiko, Vereinigte Staaten ## Funktionen - API - Aktivitäts-Dashboard - Anmerkungen - Anpassbare Berichte - Anpassbare Felder - Dashboard Software - Daten-Import / -Export - Datenvisualisierung - Drag-and-Drop - Etikettierung - Feedback-Management - Für Mobil - Für Webseiten - Kategorisierung / Gruppierung - Kommentare / Notizen - Mehrsprachig - Multichannel-Datenerfassung - Negatives Feedback Management - Nutzerforschungsanalyse - Priorisierung ## Integrationen (31 insgesamt) - Aha\! - Airtable - Asana - CMNTY Platform - Canny - Delighted - Dropbox - Evernote Teams - Feefo - Freshdesk - GitHub - Gmail - Google Analytics 360 - Google Forms - Help Scout ... und 16 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [UX-Tools](https://www.getapp.at/directory/1287/ux/software) ## Ähnliche Kategorien - [UX-Tools](https://www.getapp.at/directory/1287/ux/software) - [Qualitative Datenanalyse Software](https://www.getapp.at/directory/1487/qualitative-data-analysis/software) - [CEM Software (Customer Experience Management)](https://www.getapp.at/directory/601/customer-experience/software) - [Marktforschung Software](https://www.getapp.at/directory/889/market-research/software) - [Produktmanagement Software](https://www.getapp.at/directory/991/product-management/software) ## Alternativen 1. [UserWay Accessibility Widget](https://www.getapp.at/software/2049830/userway) — 4.9/5 (332 reviews) 2. [Adobe XD](https://www.getapp.at/software/2035423/adobe-xd) — 4.5/5 (1087 reviews) 3. [Survicate](https://www.getapp.at/software/101401/survicate) — 4.6/5 (99 reviews) 4. [Hotjar](https://www.getapp.at/software/101789/hotjar) — 4.6/5 (543 reviews) 5. [Lucky Orange](https://www.getapp.at/software/112955/lucky-orange) — 4.7/5 (264 reviews) ## Nutzerbewertungen ### "Wonderful Customer Service, easy to use & very effective\!" — 5.0/5 > **Laurie** | *20. September 2018* | Hochschulbildung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: We are team of researcher that are using Dovetail to tag interviews, and it has worked great for our needs. Dovetails greatest feature is how simply you can tag your content, how you can visualize the tags each project has, and how you can look at each individual tag to see the content you've assigned that tag to. To create a tag you simply highlight text, the tagging box appears, and you can add new tags or select from tags you have previously populated to the project. Tags can be easily imported using excel sheets, or added directly on the app. Tags can be grouped together, and easily organized into those groups, or moved to other groups. You can color code tags using Dovetail's standard colors, or you can add your own using hex codes. If you want to see all content that is tagged with the same thing, you just have to click on that tag and it all populates. This makes reviewing tagged content very easy\! The system of tagging they have developed is so user friendly\! Dovetail is easier to learn than many of its competitors which we have used in the past. Dovetails interface is uncluttered, allowing for users to easily navigate its features. You will not get bogged down with endless, irrelevant features like many of Dovetails competitors. It is also has a very clear, calming design which may sound trivial, but matters when you spend so much time on a platform. > > **Nachteile**: We don't really have a con because we have been able to achieve what we set out to achieve when we signed up for Dovetail. However, there are some we wished Dovetail had. While we feel these features will make the Dovetail experience better, not having them has not limited our experience on Dovetail. The features we would like to see added are more like luxuries that we hope Dovetail will add in the future. For example, we would like to see project templates added so if you are tagging the same themes over a number of different projects you can create a template with those tags to use for each project. This will cut down on the time it takes for setting up a new project. That being said, it currently only took about 15 minutes for us to add about 150 tags to a project on Dovetail and get them organized, so the current time is not so bad. Also, we brought this up with their staff, and we know that this feature is on their radar already\! > > Our experience has been wonderful. The customer service is truly amazing. When we upgraded from our free trial we received and email from the CEO \& co-founder. He has answered all questions we have had with an very fast response time. He has also asked for feedback, and responded to our suggestions. We have truly felt supported while using Dovetail. Judging from my experience Dovetail will only get better as they continue to grow\! ----- ### "Great way to collect, monitor, and categorize insights from user research" — 4.0/5 > **Dani** | *10. Oktober 2024* | Computer-Software | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: - Easy to upload, transcribe, and tag content - Auto transcribes calls you upload which is a huge plus - The AI feature pulls insights from your recordings - Your able to jump to points in the call from the transcript or tags - The insights board feature is super useful - Great collaboration features - Able to collect recordings from various projects and synthesize findings for other stakeholders - Our PMs and UX designers are able to track customer feedback on new features and current features and build a robust collection of pain points, use cases, feature requests, and other feedback. > > **Nachteile**: - some workflows feel a bit clunky at times and I wish there could be less clicks do to certain things - I wish there were more visualization types to build reports - I would like more filter options > > Dovetail is a super powerful tool for helping our team categorize, store, and get insights from interviews we have with users. The auto transcribe feature, AI insights, and ease of tagging content allows us to prioritize building better features while never losing a use case or pain point in the sea of content. ----- ### "Far too buggy for what it is" — 2.0/5 > **Dan** | *5. Juni 2020* | Non-Profit-Organisation Management | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: The inline Anthropological Coding UI is pretty nice. > > **Nachteile**: bad transcription, buggy, load times, price > > Honestly quite negative. It was hard to justify over airtable. The pricing is a bit unclear and I assumed it was 1/5th the actual price because they force you to buy many seats (no matter how small your team is) ----- ### "An innovative, powerful user-centric tool created by an incredible team\!" — 5.0/5 > **Emily** | *8. Oktober 2024* | Informationstechnologie & -dienste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Dovetail gracefully balances intuitive UX and powerful functionality. It is easy not only for UXRs to use, but also for non-researcher stakeholders at all levels to navigate and contribute. Insights that contributed to broader insight reports and could be highlighted in reels or feeds fit our organization's mental model and gave us the framework to continue educating our stakeholders on the power of UXR. The customizable templates are particularly beneficial for structuring research output and synthesizing insights effectively for various methods and altitudes of projects. For our UXR team, it allows for customization through templates and to easily control for privacy and security. > > **Nachteile**: Generally I can think of few cons about Dovetail\! At the time, the list of product integrations was still growing, but see that the team has already made significant strides in expanding that list. Dovetail also is extremely receptive to user feedback and truly feels like a user-first business. That said, changes and improvements to the platform were frequent and common. Sometimes this inhibited our ability to stick with an established process with the tool, and it required us to restructure our repository slightly and re-socialize education to our stakeholders on how to utilize Dovetail. Ultimately, however, it was great to see Dovetail lead innovation in this product space for UXR teams. > > After an extensive comparative audit of repository tools at the time, Dovetail exceeded expectations with its customer service, integrations, and innovative product design during my usage for 3 years. I worked on a small team that lacked in-house research operations support, so UX Researchers were tasked with both the execution of research and management of our work, including the development and maintenance of a research repository. Dovetail helped lighten the load of this additional role and significantly contributed to strengthened partnerships across functions. ----- ### "An easy to use and incredibly valuable tool for qualitative researchers\!" — 5.0/5 > **Hannah May** | *21. Oktober 2024* | Philanthropie | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: It is safe to say that I am a major fan of Dovetail\! Since being introduced to it a couple of years back it has been my go-to software whenever I'm undertaking qualitative analysis. One of the first things which converted me to the platform was the fact that it's incredibly easy to learn how to use - a quick overview by a colleague tends to be enough to get set up and started\! I have introduced a number of my own colleagues to the platform (as well as different departments) and all have agreed that it's really easy to get to grips with. As a researcher, I find Dovetail invaluable at helping me collect, analyse, synthesise and ultimately make sense of my data - I would be lost without it\! The recent AI integrations which have been added to the platform are fantastic tools to help save a lot of time. I've only really scratched the surface with these so far and I'm excited to see how they can further add value to my work\! > > **Nachteile**: The only negative I'd raise is the cost of Dovetail - however this is similar to most other software like this\! > > Dovetail is a fantastic tool for helping me to collate all my qualitative user research insights in one place. It is an invaluable tool for facilitating analysis, also allowing for collaboration on this task. It helps me to analyse, organise and present my data in a really user-friendly visual manner. ----- Seite: 1 / 5\ Zurück: [Nächste Seite](https://www.getapp.at/software/128343/dovetail-app?page=2) ## Links - [Auf GetApp anzeigen](https://www.getapp.at/software/128343/dovetail-app) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten