Vectera

It is just amazing! Using blackboard, cobrowsing, screensharing, lessons recording! Scheduling online! Creating personal meeting rooms! Lots of space in the storage! Oh my God, it is dream-like, it is almost fantasy. I cannot believe it exists. It is like I have unleashed my imagination and have seen myself in the other reality. I have not tried out all the options and functions yet, but it is so professional, so perfect, so splendid that I cannot express the overwhelming happiness I feel. Everything is working flawlessly. It is so perfectly structured, organized and implemented that I cannot even explain how much it is precious for me as for a professional TOEFL Coach who has been working since 2011. I am over the moon to use such a reliable, trustworthy, customisable, adaptive, responsive, user-friendly tool! It is highly professional and extremely useful. Vectera is a great helping hand for any language coach, exam coach or experienced tutor working online. It is splendid, adorable, it is impressive and flawless! Easy to access, easy to use, easy to register almost in any browser and OS. Incredible!

Well, for some reason it is close to impossible to start billing earlier than the system considers. But maybe it is a special feature.

Compared to Skype, FaceTime, Zoom Webex, and the like, Vectera does convince with ease of use for all parties taking part in the online meeting. Granted, the video quality is not on the same level as Zoom or FaceTime, but Vectera is far more reliable and hasn't cut out on me once. The ability to sync with calendars and schedule appointments is easily setup. What I liked most, though, is the whiteboard functionality and document annotations. Vectera works without any annoying downloads or installations (Cisco, Zoom, Skype, anyone?) right out of the box.

There're a couple of improvements, though, and I've already highlighted them with the development team, which I found somewhat responsive and open to suggestions. One of the things I'm missing is, for example, the ability to conduct a meeting offline. Rather than online video, I'd like to provide the client with a phone number to call. Right there in the invite that's sent out once a meeting is scheduled as a phone call and not a video conference. This isn't possible with Vectera, and I can't wait for this small add-on to get implemented.

I have been using Vectera for over a year now, and found it great for video calls. It is browser based, so no more forcing people to download client software, it is stable and the picture quality is great.

You can easily record calls, and the recording is available almost instantly, rather than having to wait for it to 'process...zzzz' before you can use it.

The ability to have perpetual rooms to use with clients is great too, you can upload files, use whiteboards etc and they are there ready for the next call with them. No more playing 'hunt today's link' either, for regular calls you use the same link.

Built in scheduling is another great feature, along with being able to take payments at the point of booking too.

The support (when needed) has been great too, fast and helpful. Not that I have needed it often, but great to know it is there if you do!

None so far in general use.

There are limited integrations which may be an issue for some, but for me it integrates with my CRM so not a big issue.