Über SpotOn
SpotOn Restaurant ist eine cloudbasierte POS-Lösung (Point of Sales), die kleinen und mittleren Unternehmen im Gastgewerbe helfen soll, Online-Zahlungen, Tischbestellungen und Betrugsschutz zu optimieren. Mit dem Arbeitsmanagementmodul können Nutzer Mitarbeiterstunden, Gratifikationen, Schichten und mehr verwalten.
Zu den Hauptfunktionen von SpotOn Restaurant gehören die Verwaltung von Geschenkkarten, die Erstellung von Treueprogrammen, die Verwaltung von Bestellungen, die Aufteilung von Schecks, mobiler Zugang und die Verwaltung von Trinkgeldern. Teams können Handheld-Geräte mit Tabellenlayouts verwenden, um Online-Bestellmenüs anzuzeigen, Stationen an mehreren Standorten zu überwachen und Menüaktualisierungen in Echtzeit zu erhalten, sodass Managende freie Stellen, Genehmigungen und Rabatte verwalten können.
SpotOn Restaurant bietet anpassbare Menüs, Hauskonten, geteilte Bestellungen und automatisiertes Coaching, wodurch Unternehmen ihre Front-End-Operationen rationalisieren können. Die Lösung hilft Nutzern, anpassbare Berichte anhand von Metriken wie Zahlungsart oder Umsatz zu erstellen und stündliche oder tägliche Aktualisierungen zu erhalten, um einen Einblick in den Umsatz der Station, die Leistung der Mitarbeitenden, den Produktmix, den Umsatz und die Arbeit pro Stunde zu erhalten.
Mit der Suchfunktion von SpotOn Restaurant können Teams Quittungen ausfindig machen, die zur Erleichterung der Kommunikation per E-Mail an Kunden geschickt werden können. Die Plattform bietet auch Betrugsschutz für Treue- und Geschenkkarten und gewährleistet so die Einhaltung gesetzlicher Standards.
Bilder
Du bist nicht sicher, ob SpotOn das Richtige ist?
Mit einer beliebten Alternative vergleichen
Startpreis
Preisoptionen
Funktionen
Integrationen
Bedienkomfort
Preis-Leistungs-Verhältnis
Kundenservice
Alternativen
Chargebee
Maitre'D
Lightspeed Retail
TouchBistro
Nutzerbewertungen
Hast du SpotOn bereits?
Andere Softwarekäufer brauchen deine Hilfe! Produktbewertungen helfen uns allen, die richtigen Entscheidungen zu treffen.
- Branche: Gastgewerbe
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Winner Winner Chicken Dinner, Eischen's Bar and SpotOn
Bewertet am 1.4.2022
From the very beginning when we started using SpotOn only for credit cards we have felt valued as a...
From the very beginning when we started using SpotOn only for credit cards we have felt valued as a customer. This value has only increased as we moved into the POS system. Our sales rep [SENSITIVE CONTENT] made sure if he did not know the answer he investigates and found it for us during our decision making process. He was very diligent in his response and overall communications and continues to be available for our needs. The support staff with SpotOn especially Don Bisbee has made sure our conversion to SpotOn's POS system was a very positive experience. He continues to check in and be available for all of our needs. Don spend many hours with us during the conversion and made sure we were extremely comfortable with the product before his next install. His attention to detail in regards to the KDS portion of the POS was invaluable. He is a great representative of SpotOn
Vorteile
This was our second POS system and the anxiety of change was high. SpotOn did a great job in working with us from the menu design through install date. We are a unique restaurant that is very set in our ways. SpotOn did a great job grasping our needs and adjusting / showing which portion of their software would work for us. The software is very user friendly and was easier to adjust to than expected. SpotOn has been very prompt with any questions/requests/problems we have come across thus eliminating them.
Nachteile
We include taxes with our food items and the existing Daily Sale Reports breakdown as net. We have been able to adjust our reporting to accommodate and SpotOn is always working on new reports. It would also be nice to have a product mix report you can run for a specific timeframe.
In Betracht gezogene Alternativen
NCR AlohaWarum SpotOn gewählt wurde
Our system was purchased from a local company in 2013. We were very spoiled by working with a small company that valued our business. That company was bought out from NCR and our system was antiquated. NCR support was difficult to communicate with and the response time was slower than we were used to.Zuvor genutzte Software
NCR AlohaGründe für den Wechsel zu SpotOn
SpotOn made us feel valued as a family business and worked hand in hand with us to create the POS system layout we needed for our restaurant.Antwort von SpotOn
This is music to our ears! We appreciate your input and value your business. Thank you for the feedback on reporting; I've reached out to your account rep to try to help find a solution to the reporting limitation you're experiencing. We look forward to finding a solution for you!
- Branche: Restaurants
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
SpotOn Delivers Peace of Mind and Profitability
Bewertet am 27.7.2022
Vorteile
Top on our list of what we like most about the SpotOn software is the ability to customize the screens and the reports to fit our needs. The ability to log in from anywhere and make changes on the go is also one of the most helpful and impactful features. The reports are easy to interpret and share. Staff timekeeping and payroll is a breeze. Our staff love the ease of the screens and how easy it is to modify items add new items or create events.
Nachteile
We are very pleased with this software. We have recently began using the handheld tablets and our only complaint with those was not having the ability to start a tab. However, SpotOn contacted us and said this feature was going to be implemented and asked if we would like to be part of the Beta testing for that feature. So far it is going great and we appreciate that they listen to the users and are always looking to add helpful features and updates.
In Betracht gezogene Alternativen
Toast POSWarum SpotOn gewählt wurde
We looked to make a switch due to lack of customer support, Difficulty with technical issues and credit card processing fees.Gründe für den Wechsel zu SpotOn
We chose SpotOn based on our salesman, [SENSITIVE CONTENT]. We felt he was honest, he provided answers to all of our questions and went above and beyond to get questions answered that he did not know. His follow up was impeccable and we were very impressed with the features he put in front of us, how it would benefit us and how we could save money and time with the SpotOn software.Antwort von SpotOn
Thanks for this feedback, Lianna! We are so happy to hear you are enjoying the handheld as well.
- Branche: Automotive
- Unternehmensgröße: Selbstständig
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
Simply Horrible
Bewertet am 19.5.2023
Not only did this silly system cost me money in sales, but the amount of time it took to get 15%...
Not only did this silly system cost me money in sales, but the amount of time it took to get 15% functionality was ridiculous. They were never able to get my services into the pos system. This means scheduling appointments was inaccurate.
Vorteile
Low merchant fees for credit card processing. It's literally the only good thing.
Nachteile
Customer service/back-end, point of sale, scheduling, proposals (or lack there of), credit card machine, basically everything.
Antwort von SpotOn
We apologize for the troubles you've experienced, Cale. We understand your frustration and have passed this feedback on to internal teams. Know we are constantly evolving our tech and its capabilities to better support businesses. If there is any additional support we can provide, please don't hesitate to call or contact us at [email protected].
- Branche: Restaurants
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Overall Great new POS system with loads of features but also bugs/issues
Bewertet am 22.2.2023
Overall it is an 8/10 for me. We are glad we switched, and are glad to see some of these issues...
Overall it is an 8/10 for me. We are glad we switched, and are glad to see some of these issues being addressed. I feel in the long run, this was a good decision for us and look forward to working with them more.
Vorteile
Spot-On is a great POS overall and is helping our business in many ways. The reporting and back of house features are amazing. Lots of useful reports. Customer service is also great! Our rep, [sensitive content hidden] is wonderful and is always available to answer our questions!
Nachteile
I feel like the company and system itself is still new and has a lot of bugs and issues they need to work out. A lot of the features are amazing, but come with issues they have yet to figure out. The Cash-discounting feature is cool since it is saving us a lot of money, but it seems to wreak havoc on other functions and reporting, causing things to get confusing.
In Betracht gezogene Alternativen
Toast POSWarum SpotOn gewählt wurde
Archaic old system that crashed a lot, had very few features, and reporting was weak compared to Spot-OnThe Cash-Discounting promotion was the main reason why we ended up switching.Gründe für den Wechsel zu SpotOn
Cash DiscountingSuperior reportingOther companies within our organization had it alreadyAntwort von SpotOn
Thank you for your feedback, Collin -- we are constantly evolving our tech and its capabilities to support businesses better. Keep an eye on our monthly newsletter for frequent updates and improvements.
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Excellent Customer Service
Bewertet am 27.10.2022
Credit card processing deposits and reports are off all the time. I have a spreadsheet I use to tie...
Credit card processing deposits and reports are off all the time. I have a spreadsheet I use to tie out the amounts reportedly paid by credit card and deposited into our account.
Vorteile
The customer service team is excellent! Calls are answered quickly by your knowledgeable and friendly staff.
Nachteile
It does not connect data to quickbooks so we have to use a bridge app.
Antwort von SpotOn
Thanks for your feedback, Kristen! We appreciate the time it took to leave us this review. We hope to have better integration features updated soon.
SpotOn Häufig gestellte Fragen
Weiter unter folgen häufig gestellte Fragen über SpotOn.F. Welche Preispläne bietet SpotOn an?
SpotOn bietet folgende Kostenpläne an:
- Ab: $ 25,00/Monat
- Preismodell: Abonnement
- Gratis Testen: Nicht verfügbar
F. Wer sind die typischen Nutzer von SpotOn?
SpotOn hat die folgenden typischen Kunden:
2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000
F: Welche Sprachen werden von SpotOn unterstützt?
SpotOn unterstützt die folgenden Sprachen:
Englisch
F. Unterstützt SpotOn mobile Geräte?
SpotOn unterstützt die folgenden Geräte:
Android (mobil), iPhone (mobil), iPad (mobil)
F. Mit welchen anderen Applikationen integriert SpotOn?
SpotOn kann in folgende Anwendungen integriert werden:
7shifts, ADP, Apple Pay, BevSpot Food and Beverage Management, Compeat, Craftable, DAVO, DolceClock, DoorDash, Gusto, Gusto, HotSchedules, INControl, MarginEdge, Marqii, PayPal, Paycom, Paycor, Paylocity, QSROnline, QuickBooks, QuickBooks Online Advanced, RASI, Restaurant Systems Pro, Restaurant365, Sculpture Hospitality, SevenRooms, Shippo, Shogo, Tenzo, Venmo
F. Welche Varianten der Kundenbetreuung bietet SpotOn an?
SpotOn bietet folgende Optionen für Kundensupport:
E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Telefon-Support, 24/7 Live-Support, Chat
Ähnliche Kategorien
Sieh alle für SpotOn gefundenen Softwarekategorien an.
- Kassensysteme für Gastronomie
- Kassensysteme für Bars
- Zahlungsabwicklung Software
- Kassensysteme
- Gastronomie Software
- Lieferservice Software (Food Delivery)
- Online Bestellsystem
- Reservierungssoftware
- Kundenbindung Software
- Terminplaner Software
- Kassensysteme für Einzelhandel
- E-Mail Marketing Software
- Kampagnenmanagement Tools
- Review Management Software
