PayPal Invoicing

PayPal's invoicing offering is exceptionally easy to use and learn. I transitioned from another product to PayPal invoicing and was impressed with the robust features, customizable options and overall performance of the application.

There are some limitations around payment options and allowing multiple payments on a single invoice. You can make a deposit, but no features or functionality around milestone payments for example, which would be really nice.

Allows us to quickly monetize new offerings and new product variations
Many different charging and payment options available
Attractive fee structure
Easy to setup and manage
Appropriate for b2b transactions where aesthetics are less significant.

Somewhat Limited Customization - to create a buying experience that doesn't feel you're "inside" of paypal is not trivial (and now is easier to do with other offerings).
While the Paypal api has improved recently, it's still not as flexible as stripe, aws fps or aws devpay.

PayPal's invoicing feature is free, so that puts it ahead of most of the competition on the market. But it also offers a pretty simple system that doesn't mesh well with complex operations with lots of products on offer. Retyping invoice items quickly becomes tiresome.

There are no customization options, no backend to add frequently added items to your invoices. For example, selling candles online in 4oz, 8oz, 12 oz, get ready to add each item by hand instead of being able to select those values and customize as needed for that invoice.

The best features of PayPal invoicing are the ability to customize your invoices, the sales insights as well as the ability to store your customers contact information in one location. Being able to customize invoices has allowed my customers to have a clear understanding of each product and service they are being charged for. This is a great option for small businesses, home based businesses and any business that operates online using social media.

The biggest complaint I have about this software is that it can be hard for the older population to use. I found that I need to explain to them that it may be a PayPal invoice but they do not need a PayPal account for them to pay that invoice. Most of the time they understand after I say that but sometimes they are still confused. I would recommend creating language for your customers that explains they are able to pay these invoices using a debit or credit card.