--- description: Ausführliche Erfahrungsberichte zu WhatsApp mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche WhatsApp dank GetApp Austria mit ähnlichen Produkten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: WhatsApp Erfahrungen, Kosten & Bewertungen | GetApp Österreich 2026 --- Breadcrumb: [Startseite](/) > [CCM-Software](/directory/1139/customer-communications-management/software) > [WhatsApp](/software/2035411/whatsapp) # WhatsApp Canonical: https://www.getapp.at/software/2035411/whatsapp Seite: 1 / 658\ Zurück: [Nächste Seite](https://www.getapp.at/software/2035411/whatsapp?page=2) > WhatsApp ist eine Software für das Kundenkommunikationsmanagement, die Unternehmen jeder Größe dabei hilft, Produktkataloge zu erstellen und auf Nachrichten oder Anfragen von Kunden in Echtzeit zu antworten. Die Software bietet eine durchgängige Verschlüsselung, um Chats, Sprachnachrichten, Bilder, Audio-/Videoanrufe und mehr zu sichern. > > Bewertung: **4.7/5** von 16422 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.7/5** | 16422 Nutzerbewertungen | | Bedienkomfort | 4.8/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.3/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.7/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.6/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: WhatsApp - **Region**: Menlo Park, USA ## Gewerblicher Kontext - **Preismodell**: (Kostenlose Version verfügbar) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Vereinigte Staaten ## Funktionen - @mentions - API - Aktivitäts-Dashboard - Alarmfunktion / Benachrichtigungen - Autoresponders - Batch-Daten Kommunikation - Bildschirm teilen - CRM-Systeme - Chat / Messaging - Echtzeit-Chat - Echtzeit-Chat für Kunden - Erinnerungen - Filesharing - Mehrsprachig - Mobiler Zugriff - Multi-Channel-Kommunikation - On-Demand Kommunikation - Personalisierung - Projektmanagement - Real-Time Notifications ## Integrationen (13 insgesamt) - Bitrix24 - Facebook Apps and Tabs - Freshdesk - Hootsuite - HubSpot CRM - Instagram - Meta for Business - MightyCall - Odoo - Shopify - Telegram - Twilio - Zendesk Suite ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Chat ## Category - [CCM-Software](https://www.getapp.at/directory/1139/customer-communications-management/software) ## Ähnliche Kategorien - [CCM-Software](https://www.getapp.at/directory/1139/customer-communications-management/software) - [Live-Chat Software](https://www.getapp.at/directory/561/live-chat/software) - [Team-Kommunikation Software](https://www.getapp.at/directory/1257/team-communication/software) ## Alternativen 1. [Slack](https://www.getapp.at/software/91563/slack) — 4.7/5 (24160 reviews) 2. [LiveChat](https://www.getapp.at/software/8385/livechat) — 4.6/5 (1727 reviews) 3. [LiveAgent](https://www.getapp.at/software/91301/liveagent) — 4.7/5 (1787 reviews) 4. [Tidio](https://www.getapp.at/software/105081/tidio-chat) — 4.7/5 (590 reviews) 5. [Zoho Desk](https://www.getapp.at/software/10036/zoho-desk) — 4.5/5 (2213 reviews) ## Nutzerbewertungen ### "Reliable and Secure Messaging for Everyday Use" — 4.0/5 > **Absana** | *2. Jänner 2026* | Informationstechnologie & -dienste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: It's free and voice/video calls work smoothly. WhatsApp's adds a level of security with it's end-to-end encryption. It allows for media, document and location sharing and includes all the standard messaging features (voice notes, group chats, etc.) It's global reach is great, and allows for international connectivity. It also works on mobile and desktop. It also allows for a large number of people to be in a group chat compared to other similar platforms. > > **Nachteile**: There is a decent amount of spam messaging and calls which can be annoying but it is expected on all platform. It collects metadata, and requires and active internet connection. > > WhatsApp is a powerful and secure tool for staying connected with others, especially internationally. It offers messaging services for free, and is not difficult to navigate at all. However, it does have minor caveats like filtering issues and lack of customization (for paternal controls or storage). ----- ### "The most reliable and instant messaging platform for daily communication" — 5.0/5 > **Ravindra** | *1. Juni 2026* | Möbel | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: WhatsApp is incredibly user-friendly and offers seamless instant messaging, voice calls, and video calls for free. The end-to-end encryption provides great peace of mind regarding privacy. Features like creating large groups, sharing documents, and the Web/Desktop version make it an excellent tool for quick team coordination and daily personal check-ins. > > **Nachteile**: One major drawback is that large video files or high-resolution documents get compressed, which reduces their quality significantly during transit. Additionally, the desktop application sometimes takes a long time to sync messages with the mobile device, especially after being offline for a while. > > My overall experience with WhatsApp has been fantastic. It is light, fast, and works even on low internet speeds. It has made staying connected with friends, family, and colleagues simpler than ever before. It is an essential application for modern communication. ----- ### "Nothing Special" — 3.0/5 > **Ramon** | *6. Mai 2026* | Elektrische/elektronische Fertigung | Empfehlungsbewertung: 6.0/10 > > **Vorteile**: I like most about their fast messaging , call and video call features. besides their features of create and use group chatting and others. Easy to use. > > **Nachteile**: If i sent any picture or received them from others all are gone Burst. Besides, Sometimes facing call drop issue ----- ### "Global Communication Tool" — 5.0/5 > **Stephanie** | *16. April 2026* | E-Learning | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: It's super easy for me to keep in touch with people around the world, no matter where I am, and I don't even need a phone plan to use the app, just internet access. I also really like that I can have WhatsApp Business on my phone as a separate app with a separate phone number at the same time as the regular WhatsApp app, which allows me to keep work and private conversations separate. > > **Nachteile**: It's really annoying that when added to a group or community, you can't see any of the previous messages in that thread. I've heard this was done for security's sake, but I honestly don't see the rationale behind that. Telegram lets you see all previous content when added to a group thread, and I much prefer that UX. ----- ### "Excellent Communication Platform for Business and International Customers" — 5.0/5 > **Dave** | *16. Juli 2026* | Maschinenbau oder Wirtschaftsingenieurwesen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: WhatsApp provides a fast, reliable, and easy way to communicate with customers, vendors, and business partners. In our organization, it has been especially helpful for supporting international customers who either prefer WhatsApp over email or experience delays with traditional email communication. File sharing, voice calls, and instant messaging make it an effective business communication tool. > > **Nachteile**: While WhatsApp is excellent for communication, managing business conversations can become challenging without proper organization. Features such as centralized administration, conversation management, and reporting are more limited than those found in dedicated business communication platforms. > > Our overall experience with WhatsApp has been very positive. It has become an important communication channel for working with international customers and business partners, particularly when email is not the preferred method of communication. The platform allows us to quickly share documents, answer questions, and provide timely updates while maintaining efficient communication across different regions. From a business perspective, WhatsApp has improved responsiveness and strengthened customer communication by offering a simple, dependable, and widely adopted messaging solution. ----- Seite: 1 / 658\ Zurück: [Nächste Seite](https://www.getapp.at/software/2035411/whatsapp?page=2) ## Links - [Auf GetApp anzeigen](https://www.getapp.at/software/2035411/whatsapp) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | pt | | | pt-PT | | ----- ## Strukturierte Daten