--- description: Ausführliche Erfahrungsberichte zu WhatsApp mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche WhatsApp dank GetApp Austria mit ähnlichen Produkten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: WhatsApp Erfahrungen, Kosten & Bewertungen | GetApp Österreich 2026 --- Breadcrumb: [Startseite](/) > [CCM-Software](/directory/1139/customer-communications-management/software) > [WhatsApp](/software/2035411/whatsapp) # WhatsApp Canonical: https://www.getapp.at/software/2035411/whatsapp Seite: 1 / 660\ Zurück: [Nächste Seite](https://www.getapp.at/software/2035411/whatsapp?page=2) > WhatsApp ist eine Software für das Kundenkommunikationsmanagement, die Unternehmen jeder Größe dabei hilft, Produktkataloge zu erstellen und auf Nachrichten oder Anfragen von Kunden in Echtzeit zu antworten. Die Software bietet eine durchgängige Verschlüsselung, um Chats, Sprachnachrichten, Bilder, Audio-/Videoanrufe und mehr zu sichern. > > Bewertung: **4.7/5** von 16462 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.7/5** | 16462 Nutzerbewertungen | | Bedienkomfort | 4.8/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.3/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.7/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.6/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: WhatsApp - **Region**: Menlo Park, USA ## Gewerblicher Kontext - **Preismodell**: (Kostenlose Version verfügbar) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Afrikaans, Albanisch, Arabisch, Bengalisch, Bulgarisch, Chinesisch, Deutsch, Dänisch, Englisch, Estnisch, Finnisch, Französisch, Griechisch, Gujarati, Hebräisch, Hindi, Indonesisch, Irisch, Italienisch, Japanisch, Kannada, Kasachisch, Katalanisch, Koreanisch, Kroatisch, Lettisch, Litauisch, Malaiisch, Malayalam, Marathi, Mazedonisch, Niederländisch, Persisch, Polnisch, Punjabi, Rumänisch, Russisch, Schwedisch, Serbisch, Slowakisch, Slowenisch, Spanisch, Suaheli, Tamil, Telugu, Thailändisch, Tschechisch, Türkisch, Ukrainisch, Ungarisch, Urdu, Vietnamesisch - **Verfügbare Länder**: Vereinigte Staaten ## Funktionen - @mentions - API - Aktivitäts-Dashboard - Alarmfunktion / Benachrichtigungen - Autoresponders - Batch-Daten Kommunikation - Bildschirm teilen - CRM-Systeme - Chat / Messaging - Echtzeit-Chat - Echtzeit-Chat für Kunden - Erinnerungen - Filesharing - Mehrsprachig - Mobiler Zugriff - Multi-Channel-Kommunikation - On-Demand Kommunikation - Personalisierung - Projektmanagement - Real-Time Notifications ## Integrationen (13 insgesamt) - Bitrix24 - Facebook Apps and Tabs - Freshdesk - Hootsuite - HubSpot CRM - Instagram - Meta for Business - MightyCall - Odoo - Shopify - Telegram - Twilio - Zendesk Suite ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Chat ## Category - [CCM-Software](https://www.getapp.at/directory/1139/customer-communications-management/software) ## Ähnliche Kategorien - [CCM-Software](https://www.getapp.at/directory/1139/customer-communications-management/software) - [Live-Chat Software](https://www.getapp.at/directory/561/live-chat/software) - [Team-Kommunikation Software](https://www.getapp.at/directory/1257/team-communication/software) - [Generative KI-Tools](https://www.getapp.at/directory/3874/generative-ai/software) ## Alternativen 1. [Slack](https://www.getapp.at/software/91563/slack) — 4.7/5 (24199 reviews) 2. [LiveChat](https://www.getapp.at/software/8385/livechat) — 4.6/5 (1727 reviews) 3. [LiveAgent](https://www.getapp.at/software/91301/liveagent) — 4.7/5 (1788 reviews) 4. [Tidio](https://www.getapp.at/software/105081/tidio-chat) — 4.7/5 (590 reviews) 5. [Zoho Desk](https://www.getapp.at/software/10036/zoho-desk) — 4.5/5 (2215 reviews) ## Nutzerbewertungen ### "Whatsapp a good alternative" — 4.0/5 > **Ruth** | *22. August 2026* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Easy to use, security high. Connection to friends and family is easy to use and reach out to communicate. > > **Nachteile**: I have not found any issues as of yet. Application is easy to use. If anything the unwanted messages i receive are a con > > So far it's been a positive experience and easy to use. Messages are secured and hidden. No complaints so far. ----- ### "whatsApp is the essential companion for staying connected" — 5.0/5 > **Estrella** | *5. Juli 2026* | Computer-Software | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: It’s free, incredibly simple to use, and lets me stay connected with family every single day. The text and voice messaging are seamless. > > **Nachteile**: The file compression ruins photo quality, and the spam from unknown business accounts has gotten really annoying lately. The desktop app can be glitchy with syncing, and customer support is basically nonexistent if you ever run into a real issue. > > I've used it daily for over a decade. It’s the ultimate, no-fuss app for personal chats and group catch-ups. It just works. It's reliable, straightforward, and keeps my life connected. ----- ### "Useful App, but Trust and Pricing Decisions Are Hard to Ignore" — 3.0/5 > **Sven** | *11. April 2026* | Lebensmittelproduktion | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: WhatsApp is easy to use, fast to set up, and ideal for staying in touch with friends, family, and colleagues. Messages, calls, and group chats work reliably, and the app is available on almost every device, which makes communication very straightforward. Its broad adoption is a major advantage because it reduces friction and makes it easy to reach people without needing to explain how the platform works. > > **Nachteile**: My biggest concern is the business strategy behind the service, especially the fact that it was initially presented as free and later became tied to monetization decisions that felt misleading. I also do not agree with the privacy practices associated with Meta, and I am uncomfortable with how personal data is handled in that ecosystem. Even though WhatsApp is technically strong and convenient, these issues significantly reduce my confidence in the platform. > > I have used WhatsApp for a long time and it remains a very practical messaging app with a simple interface and widespread adoption. It makes communication easy because almost everyone has it, which is the main reason it is still so convenient in daily use. At the same time, I am critical of the way the pricing strategy changed over time and of the privacy situation since it became part of Meta. These decisions have made it harder for me to fully trust the platform, even though the app itself is still very functional. ----- ### "Whatsapp review" — 5.0/5 > **Ahmed** | *24. Juni 2026* | Essen & Trinken | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I am using it daily easily to get in touch with my family and friends ..I feel so secure while using that platform because it's guaranting to you that your information will be always secured > > **Nachteile**: The size of the file is not large that's why any one can download it easily using any kind of phones > > I am very satisfied since I downloaded that app because it's always facilitating contacting all in easy ways ... ----- ### "Reliable everyday communication platform" — 5.0/5 > **Verifizierter Rezensent** | *31. August 2026* | Konsumgüter | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: WhatsApp is a reliable everyday platform to connect with family, friends or colleagues by providing the features like messaging, voice notes, audio and video calls, group calls, sharing and receiving photos and videos. The interface is simple and easy to use. It instantly delivers the messages or the videos and photos which makes project management easy. > > **Nachteile**: Customer support lacks in providing proper guidance and is hard to navigate also I personally met occasional glitches and bugs while sending and receiving long videos or documents and receiving notifications. > > All in all WhatsApp is a reliable everyday platform for connecting around the world, also it provides multiple useful features which makes life and work a lot more easy that to at a very decent price. Although WhatsApp has some issues and bugs occasionally. ----- Seite: 1 / 660\ Zurück: [Nächste Seite](https://www.getapp.at/software/2035411/whatsapp?page=2) ## Links - [Auf GetApp anzeigen](https://www.getapp.at/software/2035411/whatsapp) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | pt | | | pt-PT | | ----- ## Strukturierte Daten