--- description: Ausführliche Erfahrungsberichte zu Social Intents mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche Social Intents dank GetApp Austria mit ähnlichen Produkten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Social Intents Erfahrungen, Kosten & Bewertungen | GetApp Österreich 2026 --- Breadcrumb: [Startseite](/) > [Live-Chat Software](/directory/561/live-chat/software) > [Social Intents](/software/2044311/social-intents) # Social Intents Canonical: https://www.getapp.at/software/2044311/social-intents Seite: 1 / 2\ Zurück: [Nächste Seite](https://www.getapp.at/software/2044311/social-intents?page=2) > Mit den Besuchern deiner Website zu sprechen, sollte einfach sein. Chatte mit ihnen direkt über die Tools, die du bereits verwendest: Microsoft Teams, Slack, Google Chat, Zoom und Webex. Aktiviere mit nur einem Klick einen ChatGPT-basierten Chatbot, der an deinen eigenen Inhalten geschult wurde. Eskaliere KI-Chats nach Bedarf an Menschen, um die Supportkosten zu senken. > > Bewertung: **4.7/5** von 10 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.7/5** | 10 Nutzerbewertungen | | Bedienkomfort | 4.6/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.9/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.5/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.6/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Social Intents - **Gegründet**: 2014 ## Gewerblicher Kontext - **Startpreis**: $ 49,00 - **Preismodell**: (Gratis Testen) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Amerikanisch-Samoa, Amerikanische Jungferninseln, Aruba, Australien, Bahamas, Belgien, Belize, Bermuda, Britische Jungferninseln, Cookinseln, Costa Rica, Curaçao, Deutschland, Dänemark, Fidschi, Finnland, Frankreich, Französisch-Polynesien, Griechenland, Grönland und 39 weitere ## Funktionen - A/B Testing - AI Copilot - API - Abfragevorschläge - Absichtserkennung - Aktivitäts-Dashboard - Alerts/Escalation - Anpassbare Felder - Automatische Antworten - Automatisiertes Routing - Autoresponders - Berichterstattung / Analyse - Berichterstattung und Statistik - CRM-Systeme - Call-Center-Management - Chat / Messaging - Chat-Transkription - Chatbot-Software - Code-Free Development - Dashboard Software ## Integrationen (21 insgesamt) - BigCommerce - Bubble - ChatGPT - Claude - Framer - Gemini - Google Chat - Microsoft 365 - Microsoft SharePoint - Microsoft Teams - Shopify - Slack - Squarespace - Webex Connect - Webex Suite ... und 6 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - 24/7 Live-Support - Chat ## Category - [Live-Chat Software](https://www.getapp.at/directory/561/live-chat/software) ## Ähnliche Kategorien - [Kundenservice Software](https://www.getapp.at/directory/231/customer-service/software) - [Live-Chat Software](https://www.getapp.at/directory/561/live-chat/software) - [Chatbot Plattformen](https://www.getapp.at/directory/1647/conversational-ai-platform/software) - [Chatbot-Software](https://www.getapp.at/directory/2795/chatbot/software) ## Alternativen 1. [LiveAgent](https://www.getapp.at/software/91301/liveagent) — 4.7/5 (1781 reviews) 2. [Freshchat](https://www.getapp.at/software/106095/freshchat) — 4.1/5 (120 reviews) 3. [Tidio](https://www.getapp.at/software/105081/tidio-chat) — 4.7/5 (590 reviews) 4. [Sprinklr](https://www.getapp.at/software/100180/sprinklr) — 4.3/5 (91 reviews) 5. [Gladly](https://www.getapp.at/software/106673/gladly) — 4.8/5 (139 reviews) ## Nutzerbewertungen ### "Social Intents powered our COVID-19 Success Story" — 5.0/5 > **Joshua** | *14. Oktober 2020* | Bildungsmanagement | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Our college was given less than a week's notice that we needed to close our campuses due to the COVID-19 Pandemic. Our 20,000 students would no longer be able to come to come in person to meet with their student services and financial aid representatives, and we did not have sufficient alternative infrastructure in place to continue to serve those students online. We reached out to Social Intents and they worked with us to implement a live chat feature on our website in a matter of days. The technology is so plain and easy to learn, that within a week, we had more than 110 staff trained and answering hundreds of student's questions every day. While many colleges around the country were failing to be there for their students, we were able to maintain service continuity in a way that prevented students from falling through the cracks. > > **Nachteile**: The built-in analytics are somewhat limited. > > While no technology implementation is going to be without speedbumps, Social Intents has been extremely responsive with their support. ----- ### "Perfect solution, easy to integrate and best online support I've ever had\!" — 5.0/5 > **James** | *28. Oktober 2020* | Marketing & Werbung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: It was incredibly easy to, not just install, to customize with a great API and documentation. A solution that covers basic to completely custom. > > **Nachteile**: We are yet to find anything missing or anything that doesn't meet our high standards. > > I have nothing but very positive things to say about his company. Online documentation for their product is more than complete and with their fast and friendly online chat, its the best support I've had in a very long time\! ----- ### "Great support" — 5.0/5 > **Baylor** | *14. Oktober 2020* | Bildungsmanagement | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: I really appreciated the quick customer support that Social Intents offered. Whenever I had a small issue or bug, I received assistance ASAP\! > > **Nachteile**: There were some bugs in the LiveChat functionality, but the support team kept me updated about fixing it. ----- ### "My personal review for Social Intents." — 4.0/5 > **Alisha** | *12. April 2023* | Informationstechnologie & -dienste | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: This platform equips businesses with the tools they need to provide personalized and efficient customer service via a variety of channels such as live chat, chatbots, email integrations, and social media management. Furthermore, Social Intents enables companies to track and prioritize customer inquiries while automating routine tasks. > > **Nachteile**: Despite not having some of the more advanced features, it is still a decent platform and is satisfactory. ----- ### "The platform has functionality like live chat, chatbots, and email integrations." — 4.0/5 > **shivasish** | *9. März 2023* | Marktforschung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: This platform offers features such as live chat, chatbots, email integrations, and social media management to help businesses provide personalized and efficient customer support across multiple channels.Businesses can track and prioritize customer inquiries with Social Intents and automate routine tasks. > > **Nachteile**: Although Social Intents offers a free plan, it comes with limited features, such as a cap on the number of chats and users, and it does not offer all the advanced features available in the paid plans. > > A good client engagement tool like Social Intents can help businesses save time, increase customer satisfaction, and expand by offering top-notch customer service. ----- Seite: 1 / 2\ Zurück: [Nächste Seite](https://www.getapp.at/software/2044311/social-intents?page=2) ## Links - [Auf GetApp anzeigen](https://www.getapp.at/software/2044311/social-intents) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten