Recover lost revenue and save money by automatically tracking time with HiveDesk. Track time and monitor productivity through web app. HiveDesk has a simple, intuitive user interface making it super easy to use by you and your team. Build trust with clients and provide constructive feedback to employees with automatic screenshots. Reduce billing and payment errors with automatic timesheets. Get PDF and Excel reports emailed to you automatically.
Vorteile
It is extremely easy to use and very user friendly and intuitive. My work from home staff never have an issue with it, it has never affected our system or our operation and works quietly and reliably in the background. As the work from home manager, I find the reporting easy to generate. We don't need a complex system and Hivedesk gives us the information we need without a lot of clutter to effectively manage our remote staff.
Nachteile
There are only a few minor issues. One, when installing, the client itself is easy to install but you usually have to update your Java on almost every new install. Hivedesk does provide a link to update Java when needed which is nice, but it has to be done on most installs. Secondly, while there response through the intercom message system is fast and very effective, it would be nice if they had a live support or customer service number.
Vorteile
Hivedesk allows us to manage remote workers in multiple time zones and locations. One of the challenges with having remote workers is you don't have the same ability to see they are actually working as you do with in office workers. We use a number of hourly freelance workers and Hivedesk gives us screenshots shots and activity rates to ensure they are working the hours they are billing us for. Its not something we monitor all the time, but rather use as a tool when we think there is a performance issue.
Nachteile
We have had the occasional setup issue, but this is usually resolved quickly.
In today's world, remote work is a given. We use this software to handle those challenges. We tried a lot of the competitors and for many reasons hivedesk won. Plus, team loves their support. Fast and attentive.
Vorteile
We love hivedesk. It allows us to track peoples use and find areas of weakness. Their price level is perfect for us and we love their reporting.
Nachteile
The one report I want they don't have. We have a request in, but we have not gotten it. Outside of that, very impressed with solution!
I often work remotely and the program allows me to easily check my employees hours for the week and address any concerns. If employees active time is low I can determine why by the screenshot feature and address with the employees any concern I have about their work product.
Vorteile
This software is fantastic for tracking hours. It also does a great job of determining how active employees are with their work with the active time feature. It has other features that allows you to check in on your employees (in house or remote), if needed.
Nachteile
No negative feedback. The program provides everything promised and more and is easy to navigate!
Good.
Vorteile
Able to track remote resources, view screenshots and create timesheets in one place.
Nachteile
Had situations where sessions or session comments are not being logged. Although we receive support for this issue the resource still have the same issue occasionally.
We wish logged hours would be against tasks as opposed as against projects.
We wish there would be reports using tasks as opposed as projects.
Plans start at $15 / month for 3 users. Add more users by upgrading your plan.
Save money - Pay remote employees exactly for the hours worked
Recover lost revenue – never miss an hour when invoicing clients
Improve employee productivity – Use automatic screenshots to analyse your employees activities and help them get better
Build trust and transparency with clients
Track time for unlimited number of projects
Weiter unter folgen häufig gestellte Fragen über HiveDesk.
HiveDesk bietet folgende Kostenpläne an:
Beginnt ab: $15/Monat
Preismodell: Abonnement
Kostenlose Testversion: Verfügbar
Plans start at $15 / month for 3 users. Add more users by upgrading your plan.
HiveDesk bietet die folgenden Funktionen:
HiveDesk hat die folgenden typischen Kunden:
Mittlere Unternehmen, Kleine Unternehmen
HiveDesk unterstützt die folgenden Sprachen:
Englisch
HiveDesk hat folgende Preismodelle:
Abonnement
Wir haben keine Informationen darüber, welche Geräte HiveDesk unterstützt
Wir haben keine Informationen darüber, welche Integrationen HiveDesk hat
HiveDesk bietet folgende Optionen für Kundensupport:
Häufig gestellte Fragen, Wissensdatenbank, Online-Support, Telefon-Support
Our experience with Hivedesk has been stellar and in fact we have recommended it to many of our clients as well. We have a large contracted services footprint and many clients have asked us how we manage it and we have told them of Hivedesk. We love the ease of use and simplicity of the client and interface.