--- description: Ausführliche Erfahrungsberichte zu Heimdal Remote Desktop mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche Heimdal Remote Desktop dank GetApp Austria mit ähnlichen Produkten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Heimdal Remote Desktop Erfahrungen, Kosten & Bewertungen | GetApp Österreich 2026 --- Breadcrumb: [Startseite](/) > [Fernwartungssoftware](/directory/563/remote-support/software) > [Heimdal Remote Desktop](/software/2053310/heimdal-remote-desktop) # Heimdal Remote Desktop Canonical: https://www.getapp.at/software/2053310/heimdal-remote-desktop > Heimdal Remote Desktop ist ein Remote-Support-Tool, das mit mehreren Betriebssystemen kompatibel ist und es Nutzern ermöglicht, jederzeit und überall mit Mitarbeitenden und Kunden in Kontakt zu treten. > > Bewertung: **4.0/5** von 2 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.0/5** | 2 Nutzerbewertungen | | Bedienkomfort | 4.5/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.0/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.0/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.0/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Heimdal® - **Region**: Copenhagen, Dänemark ## Gewerblicher Kontext - **Preismodell**: (Gratis Testen) - **Zielgruppe**: 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Verfügbare Länder**: Albanien, Andorra, Argentinien, Armenien, Aserbaidschan, Australien, Belgien, Belize, Bolivien, Bosnien und Herzegowina, Brasilien, Bulgarien, Chile, Costa Rica, Deutschland, Dänemark, Ecuador, Estland, Finnland, Frankreich und 66 weitere ## Funktionen - API - Aktivitäts-Dashboard - Aktivitäts-Verfolgung - Anmerkungen - Anwendungsmanagement - Audit Trail - Authentifizierung - Benutzer-Management - Berichterstattung / Analyse - Berichterstattung und Statistik - Bildschirm teilen - Bildschirmaufnahme - Chat / Messaging - Compliance Management - Dateitransfer - Drag-and-Drop - Echtzeit-Chat - Einmalige Anmeldung - Ereignisprotokolle - Fehlerbehebung ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support ## Category - [Fernwartungssoftware](https://www.getapp.at/directory/563/remote-support/software) ## Ähnliche Kategorien - [Fernwartungssoftware](https://www.getapp.at/directory/563/remote-support/software) - [Remote Desktop Software](https://www.getapp.at/directory/1731/remote-desktop/software) ## Alternativen 1. [TeamViewer ONE](https://www.getapp.at/software/90948/teamviewer) — 4.6/5 (11646 reviews) 2. [AnyDesk](https://www.getapp.at/software/120039/anydesk) — 4.6/5 (1801 reviews) 3. [RemotePC](https://www.getapp.at/software/122051/remotepc) — 4.7/5 (583 reviews) 4. [Zoho Assist](https://www.getapp.at/software/9913/zoho-assist) — 4.7/5 (1509 reviews) 5. [GoToMyPC](https://www.getapp.at/software/132255/gotomypc) — 4.8/5 (589 reviews) ## Nutzerbewertungen ### "Heimdal Remote Access Review" — 3.0/5 > **Jayesh** | *30. Oktober 2026* | Bildungsmanagement | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: Heimdal Remote Desktop is intuitive and easy to use, providing a similar experience to other leading remote support tools. This helps minimise the learning curve for support engineers and allows them to quickly establish remote sessions without additional complexity. One of the key advantages is the tight integration with the Heimdal platform. Rather than searching through multiple systems to identify a user's device, support staff can simply search for the user within the Heimdal console and quickly locate all associated endpoints. This streamlined approach reduces the time spent identifying the correct device, enabling engineers to connect and begin troubleshooting more efficiently. > > **Nachteile**: One area for improvement is the user consent process when initiating a remote session. The current consent notification period can be restrictive, particularly when users are away from their device, in meetings, or unable to respond immediately. Extending the time allowed for users to accept a connection request would provide greater flexibility and improve the overall support experience. Additionally, there is currently no option for authorised IT administrators to override the consent request using administrative credentials or an approved password mechanism. While user consent is important for privacy and security, there are situations where support staff may need urgent access to a managed device, such as troubleshooting critical incidents, performing emergency maintenance, or supporting unattended devices. Having a controlled and audited administrator override capability would enhance operational efficiency while maintaining appropriate governance and security controls. > > Heimdal Remote Desktop is a capable and effective remote support solution that integrates well within the wider Heimdal platform. The ability to quickly locate users and their associated devices, combined with the convenience of managing remote support alongside security, patching, and endpoint management functions, makes it a valuable tool for IT operations. While the core functionality is strong and suitable for day-to-day support activities, there are several areas where further development would enhance the overall user experience and bring the product more in line with established remote access vendors. Improvements such as more flexible consent options, an audited administrator override capability for approved scenarios, extended desktop application functionality, and additional management features would further strengthen the platform and improve operational efficiency. ----- ### "My opinion about heimdal product" — 5.0/5 > **Madhumitha** | *3. April 2024* | Informationstechnologie & -dienste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Reliability, easy to use and Security Features is good > > **Nachteile**: Reliability, easy to use and Security Features is good > > Heimdal seems to be a well-regarded solution for endpoint security, particularly for its user-friendly interface, emphasis on security, and comprehensive feature set. However, pricing considerations and a slight learning curve are some things to keep in mind. ## Links - [Auf GetApp anzeigen](https://www.getapp.at/software/2053310/heimdal-remote-desktop) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten