Über Synchroteam

Verwalte mobile Mitarbeiter effizient, vereinfache Geschäftsprozesse und optimiere Kosten.

Synchroteam bietet Tracking, Planung, Versand, Kalender, Job-Management, Reporting, CRM, Invetarmanagement, Time-Tracking, Rechnungsstellung und Google Maps. Cloudbasierte SaaS mit mobilen Apps für iOS und Android. Integration mit Quickbooks, Xero und Zoho CRM.

Die Außendienstmanagement (FSM)/Personaleinsatzplanung-Software eignet sich hervorragend für KMU, mittelständische Unternehmen und Unternehmen in den Bereichen HLK, Elektrik, Inspektion, Schädlingsbekämpfung, Sanitär, Wartung, Terminplanung, Sicherheit und anderen Branchen.

Erstelle deine kostenlose Testversion in weniger als einer Minute und organisiere dich
mit dieser kostengünstigen, leistungsstarken und anpassbaren Lösung für den Außendienst. Live-Support.

Preisoptionen ab:

$ 22,00/Monat

  • Kostenlose Version
  • Gratis Testen
  • Abonnement

Geräte

Unternehmensgröße

S M L

Märkte

Andorra, Vereinigte Arabische Emirate, Curaçao, Argentinien, Österreich, Australien, Belgien, Bulgarien, Bahrain, Benin, Bolivien, Brasilien, Bahamas, Kanada, Schweiz, Chile, Kamerun, China, Kolumbien, Costa Rica, Zypern, Tschechien, Deutschland, Dschibuti, Dänemark, Ecuador, Estland, Spanien, Finnland, Fidschi, Falklandinseln, Frankreich, Gabun, Vereinigtes Königreich, Französisch-Guayana, Guernsey, Ghana, Gibraltar, Guadeloupe, Griechenland, Guatemala, Guyana, Sonderverwaltungsregion Hongkong, Honduras, Kroatien, Ungarn, Irland, Israel, Isle of Man, Indien, Island, Italien, Jersey, Japan, Kenia, Südkorea, Kuwait, Kaimaninseln, Liechtenstein, Litauen, Luxemburg, Lettland, Marokko, Monaco, St. Martin, Madagaskar, Nordmazedonien, Martinique, Malta, Mauritius, Mexiko, Malaysia, Neukaledonien, Niederlande, Norwegen, Neuseeland, Oman, Panama, Peru, Französisch-Polynesien, Philippinen, Polen, St. Pierre und Miquelon, Puerto Rico, Portugal, Paraguay, Katar, Réunion, Rumänien, Ruanda, Saudi-Arabien, Schweden, Singapur, Senegal, Tonga, Türkei, Taiwan, Vereinigte Staaten, Uruguay, St. Vincent und die Grenadinen, Britische Jungferninseln, Amerikanische Jungferninseln, Vietnam, Südafrika

Unterstützte Sprachen

Deutsch, Englisch, Französisch, Italienisch, Niederländisch, Polnisch, Portugiesisch, Russisch, Schwedisch, Spanisch, Tschechisch, Türkisch, zh-hant

Preisoptionen ab:

$ 22,00/Monat

  • Kostenlose Version
  • Gratis Testen
  • Abonnement

Bilder

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Funktionen

Gesamtzahl der Funktionen von Synchroteam: 160

  • API
  • Abrechenbare & nicht abrechenbare Stunden
  • Abrechnung & Rechnungsstellung
  • Aktivitäts-Dashboard
  • Aktivitäts-Verfolgung
  • Alarmfunktion / Benachrichtigungen
  • Angebote / Schätzungen
  • Anlagegegenstand-Management
  • Anpassbare Berichte
  • Anpassbare Felder
  • Anpassbare Formulare
  • Anpassbare Vorlagen
  • Arbeitsauftragserstellung
  • Arbeitsauftragsverwaltung
  • Arbeitshistorie
  • Asset Lifecycle Management
  • Aufgaben-Fortschrittsverfolgung
  • Aufgabenplanung
  • Auftragnehmer-Management
  • Ausfallzeit-Management
  • Automatische Sicherung
  • Automatische Zeiterfassung
  • Automatisierte Terminplanung
  • Barcode / RFID
  • Barcode / Tickets scannen
  • Berichterstattung / Analyse
  • Berichterstattung und Statistik
  • Berichtsvorlagen
  • Bestandskontrolle
  • Bestandsverfolgung
  • CRM
  • Compliance Management
  • Compliance-Verfolgung
  • Corrective and Preventive Action (CAPA)
  • Dateispeicherung
  • Daten-Import / -Export
  • Digitale Unterschrift
  • Dokumenten-Abbildung
  • Dokumentenmanagement
  • Dokumentenspeicher
  • Dokumentvorlagen
  • Drag-and-Drop
  • Drittanbieter-Integration
  • E-Mail-Management
  • Echtzeit-Aktualisierungen
  • Echtzeit-Benachrichtigungen
  • Echtzeit-Berichterstattung
  • Echtzeit-Daten
  • Echtzeit-Planung
  • Elektronische Unterschrift
  • Elektronische Zahlungen
  • Erinnerungen
  • Eventplanung
  • Feedback-Management
  • Flottenmanagement
  • Formularverwaltung
  • Freizeit-Anfragen
  • Fähigkeiten-Nachverfolgung
  • Für HLK-Unternehmen
  • Für Schädlingsbekämpfungsunternehmen
  • Für gewerbl. & industr. Elektroinstallateure
  • GPS
  • Geografische Karten
  • Geräteinstandhaltung
  • Gerätenachverfolgung
  • Gruppen-Terminplanung
  • Grünflächenmanagement
  • Historische Berichte
  • Inspektions-Management
  • Integration in QuickBooks
  • Integration in die Buchhaltung
  • Inventarverwaltung
  • Job-Management
  • Job-Nachverfolgung
  • Job-Planung
  • Kalender-Synchronisierung
  • Kalenderverwaltung
  • Kalibriermanagement
  • Kontakt-Datenbank
  • Krankheitsausfall-Nachverfolgung
  • Kreditkartenbearbeitung
  • Kreditplanung
  • Kundendatenbank
  • Kundendienst-Historie
  • Kundenhistorie
  • Kundenmanagement
  • Kundenportal
  • Kundenportal
  • Kundenspezifisches Branding
  • Leistungskennzahlen
  • Leistungsmanagement
  • Lohn- und Gehaltslisten-Management
  • Mehrere Abrechnungstarife
  • Mehrere Projekte
  • Mehrere Standorte
  • Mitarbeiter-Datenbank
  • Mitarbeitereinsatzplanung
  • Mitarbeitermanagement
  • Mitarbeiterzeiterfassung
  • Mobile App
  • Mobile Benachrichtigungen
  • Mobile Unterschriftenerfassung
  • Mobile Zahlungen
  • Mobile Zeiterfassung
  • Mobiler Zugriff
  • Offline-Zeiterfassung
  • Offline-Zugriff
  • Online-Buchung
  • Online-Zeiterfassung
  • Online-Zeiterfassung
  • Pestizidengebrauch-Nachverfolgung
  • Produktkatalog
  • Projekt-Nachverfolgung
  • Projektmanagement
  • Prädiktive Wartung
  • Rechnungsmanagement
  • Reservierungs-Management
  • Ressourcen-Planung
  • Routenoptimierung
  • Routing
  • SMS-Nachrichtenversand
  • Scanfunktion
  • Schlüssel & Schloss-Management
  • Schädlings-Aktivitäten-Nachverfolgung
  • Schätzung
  • Self-Service Portal
  • Standortverfolgung
  • Statusverfolgung
  • Störfallmanagement
  • Subunternehmen-Management
  • Suchen / filtern
  • Teamkalender
  • Techniker-Management
  • Terminplanung
  • Terminplanung
  • Terminverwaltung
  • Timesheet Management
  • Tracking fehlgeschlagener Inspektionen
  • Urlaubsverfolgung
  • Urlaubsverwaltung
  • Verfolgen von Vermögensanlagen
  • Verfügbarkeit-Management
  • Versandmanagement
  • Vertrags-/Lizenz-Management
  • Vorbeugende Wartung
  • Vorlagen-Management
  • Wartungsplanung
  • Wiederkehrende Aufgaben
  • Wiederkehrende Termine
  • Workflow-Management
  • Zahlungsabwicklung
  • Zahlungseinzug im Außendienst
  • Zeit & Anwesenheit
  • Zeit & Kosten Verfolgung
  • Zeiterfassung
  • Zeitverfolgung
  • Zugriffskontrollen / Berechtigungen
  • Zusammenfassende Berichte
  • Überstunden-Berechnung
  • Überwachung

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Nutzerbewertungen

Gesamtbewertung

4,5 /5
(53)
Preis-Leistungs-Verhältnis
4,3/5
Funktionen
4,1/5
Bedienkomfort
4,2/5
Kundenbetreuung
4,2/5

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Andere Softwarekäufer brauchen deine Hilfe! Produktbewertungen helfen uns allen, die richtigen Entscheidungen zu treffen.

Eine Bewertung schreiben
5 von 53 Bewertungen angezeigt
Robert Y. Robert Y.
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Untern. Größe: 2-10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Efficient. Informative. Useful

Bewertet am 22.2.2017

I'd been running as an independent IT consultant for a few years. All of a sudden I won two big...

I'd been running as an independent IT consultant for a few years. All of a sudden I won two big contracts that made hiring an employee and getting some sort of job scheduling/tracking system a priority.

I demoed pretty well every offering. Synchroteam stood out for a couple of key reasons. The biggest for me was their inventory system. Although it is still in its early days and lacking a few features that I hope are on the way, it's a good inventory system that gives me the ability to transfer stock from the 'warehouse' to our cars and know who has what.

There were other systems out there with inventory but a lot of them were overkill for me and most of them were overly expensive. Synchroteam's price is very reasonable and priced by the tech (free admin account) so it was affordable for starting up.

The way it is setup is logical and once you get used to it (It does look different than most of the other offerings, kind of old school) it is pretty intuitive. Creating clients, jobs and sites is straightforward and the details page of each is well laid out for easy digestion of the information.

The mobile app is good, better than most of the others. It has that same old school look as the website (which isn't a bad thing). The display of information and the interaction with that info is well presented. Tapping phone numbers calls the client, tapping the address give you directions, tapping the client gives your more details via the website, etc. When you create custom fields on your jobs (you should) they get their own screen in the mobile app which is a great way to present key information (Serial #s, Model #'s, etc). You can also create jobs in the mobile app which is handy for me as I dispatch on the go.

The biggest shortcoming I can see, although I don't really use it, is the reporting. I'm not really sure what it reports. I've mucked around with it but haven't gotten any valuable information out.

There are some things I would like to do that I can't and some other things that I hope will evolve into something better but I think these guys know what they are doing. I see the product has had updates since I joined a little over a month ago and looking at past changes I can see that they have been continually improving and adding to the system. I've had good interactions with the help desk (although not always getting the answers I would like) and my rep has been attentive but not too attentive.

Demo the software, you'll like it.

Vorteile

Good Inventory
Good presentation of information
Good mobile app
Easy to use
Customization

Nachteile

missing some features, for example can't search by serial number

Antwort von Synchroteam

Thank you Robert for your positive feedback on Synchroteam¿s inventory functionality, ease of use, and mobile application. We are pleased to hear everythingIT has benefitted from our customizable user interface and job scheduling/tracking tools. We appreciate your observation of our reporting functionalities, and continue to release updates that enhance operational efficiency. Within our inventory module you now have the capability to search by serial number manually in the search bar, or scan the barcode of the item. Stay tuned to our blog (https://www.synchroteam.com/blog/) for information on new releases!

Joe L. Joe L.
Gesamtbewertung
  • Branche: Telekommunikation
  • Untern. Größe: 11-50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Initial review

Bewertet am 20.6.2019

Scheduling, dispatching, time tracking. Would like to see the GPS and invoicing modules improved. ...

Scheduling, dispatching, time tracking. Would like to see the GPS and invoicing modules improved. See cons

Vorteile

Streamlining of my team's dispatching process

Nachteile

Lead tech controls time on jobs. Need aux techs to control their own time. i.e. Lead tech gets to job and determines that he needs help, or techs arriving and leaving at different times. Also would like to see better flow between labor hours and invoicing. Labor hours should automatically transferred to the invoice. Also would like to see the GPS module improved to track actual location of techs and "geofencing" where techs would not be able to sign into a job until they are close to the job site

In Betracht gezogene Alternativen

Wintac

Gründe für den Wechsel zu Synchroteam

Overall cost. Ability to customize. The biggie is the job report template

Antwort von Synchroteam

Thank you Joe for your review of Synchroteam's field service management software. We are pleased to know the Urban City Telecom team has been able to streamline their dispatching process, and have benefited from Synchroteam's scheduling and time tracking features. We appreciate your suggestions regarding labor hours transferred to the invoice, as well as geofencing technicians for clock in purposes, and will forward this along to our support team. We encourage you to reach out to our support team to discuss the best way to optimize each technician controlling their own time on the job. We also recommend checking out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for your industry.

Britney G. Britney G.
Gesamtbewertung
  • Branche: Automotive
  • Untern. Größe: 51-200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Is able to fit our specific range of needs.

Bewertet am 19.10.2021

The customer service has been great. The same person who sold me the product has been available to...

The customer service has been great. The same person who sold me the product has been available to me to set up the program, do trainings, and answer questions. That is a personal touch that doesn't go unnoticed.

Vorteile

We are in a very specific industry and spread out all over the country. We use this software for smaller maintenance jobs as well as large, long-term construction projects. This is the only software that I found that could handle the range of locations and the variety of projects we do, while also integrating with our finance software via API.

Nachteile

The scheduling aspect of this software is based on a team of people or one individual per job. We often have several individuals per job, traveling in and out at different times. It gets a little clumsy to create all the jobs needed to track and schedule each person individually.

Antwort von Synchroteam

Thank you Britney for reviewing Synchroteam's field service management solution. We are pleased to hear that Synchroteam has been able to fit your specific range of needs. We are glad to hear our API functionality has also allowed you to connect to your invoicing software, and that you are taking advantage of our customer support. We are happy to provide you with personalized service, and we look forward to continuing to work together to make Synchroteam meet all your business needs! Make sure to check out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for your industry or future client implementations.

Ryan P. Ryan P.
Gesamtbewertung
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Weiterempfehlungsquote 0.0 /10

Not great, not terrible

Bewertet am 27.12.2017

Price was the winning factor to why I started using this product. The sales team did a good job of...

Price was the winning factor to why I started using this product. The sales team did a good job of presenting the potential of the product but a poor job of explaining the shortcomings that would become discovered in my first month of using it. Overall I'm not terribly happy with the investment and I won't be using it long-term. Unsure what I will move to going forward.

Vorteile

The cost isn't terrible for what you can do. There are some interesting features that some might find really useful. It's quite customizable, so if the features are useful the level to which you can get with the tools such as reports can be quite the positive experience.

Nachteile

Pricing is in euro which makes the fluctuation of costs due to rising/falling dollar rates difficult to anticipate how much is withdrawn each month. I've run into some glitches/issues when setting up reports that don't function as intended. The workflow for setting up very dynamic reports is terrible. The UI feels clunky. Pages don't load live changes made to progression of jobs and there is a lot of work that could have been done better. I feel like I've paid for a platform that was developed in the 1980's and hasn't been updated since. Like it was the beta of someone's project that was never finished, but now is being marketed as a completed product. It feels old, poorly managed, poorly supported, and like there is a general lack of care around what the end product looks like, does, and how it functions.

Antwort von Synchroteam

Thank you for your review Ryan, we appreciate your honest feedback. We apologize for the issues you are facing with reporting and the UI, and would love to get more information on the glitches you are experiencing so that we can resolve them promptly. Please contact our support team (https://www.synchroteam.com/contact.php) so that we can assist in improving the dynamic reporting workflows for Victoria Moss & Gutter. Also check out our latest update, which includes a time tracking module that syncs tasks seamlessly between the mobile application and Synchroteam¿s platform. For more information on the update visit https://www.synchroteam.com/blog/2018/03/08/time-tracking-new-module-synchroteam/

Hugo G. Hugo G.
Gesamtbewertung
  • Branche: Versorgungsunternehmen
  • Untern. Größe: 201-500 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 7.0 /10

engieogma domain

Bewertet am 12.10.2021

we are using for 15 days. for now e only have problems with teams, users and job that can be see by...

we are using for 15 days. for now e only have problems with teams, users and job that can be see by managers

Vorteile

easy to use. have yhe featurs that we need in our costumer

Nachteile

my managers dont see the jobs of there teams. big problem for us.

In Betracht gezogene Alternativen

ManWinWin

Warum Synchroteam gewählt wurde

features of jobs ans managers and word2pdf

Gründe für den Wechsel zu Synchroteam

easy to use. price

Antwort von Synchroteam

Thank you Hugo for taking the time to review Synchroteam's Field Service Management Software. We are happy to hear you are finding Synchroteam easy to use, and that our customer features are a great fit for your company. We encourage you to reach out to our support team regarding the best way to give your managers insight on their team's jobs, and any other feature requests or questions you might have. We also recommend checking out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for your industry.

5 von 53 Bewertungen angezeigt Alle Bewertungen

Synchroteam Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über Synchroteam.

Synchroteam bietet folgende Kostenpläne an:

Synchroteam hat die folgenden typischen Kunden:

Selbstständig, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Synchroteam unterstützt die folgenden Sprachen:

Deutsch, Englisch, Französisch, Italienisch, Niederländisch, Polnisch, Portugiesisch, Russisch, Schwedisch, Spanisch, Tschechisch, Türkisch, zh-hant

Synchroteam unterstützt die folgenden Geräte:

Android (mobil), iPhone (mobil)

Synchroteam kann in folgende Anwendungen integriert werden:

Google Calendar, Microsoft Excel, Microsoft Outlook, Quickbooks Online, Sage Business Cloud Accounting, Stripe, Xero, Zoho CRM

Synchroteam bietet folgende Optionen für Kundensupport:

E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Telefon-Support, Chat

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