Über Missive

Missive ist ein Teamposteingangs- und Chattool, mit dem Teams über E-Mail, SMS, WhatsApp, Twitter und andere Kommunikationskanäle zusammenarbeiten können. Der Posteingang bietet ein kollaboratives Erlebnis, das auf das Unternehmen ausgerichtet ist.

Preisoptionen ab:

$ 14,00/Monat

  • Kostenlose Version
  • Gratis Testen
  • Abonnement

Geräte

Unternehmensgröße

S M L

Märkte

Kanada

Unterstützte Sprachen

Englisch

Preisoptionen ab:

$ 14,00/Monat

  • Kostenlose Version
  • Gratis Testen
  • Abonnement

Bilder

Missive Software - 1
Missive Software - 2
Missive Software - 3
Missive Software - 4
Missive Software - 5
Missive Software - 6
Missive Software - 7
Missive Software - 8
10 weitere anzeigen
Videos zu Missive
Videos zu Missive
Missive Software - 1
Missive Software - 2
Missive Software - 3
Missive Software - 4
Missive Software - 5
Missive Software - 6
Missive Software - 7
Missive Software - 8

Funktionen

Gesamtzahl der Funktionen von Missive: 69

  • @mentions
  • API
  • Aktivitäts-/Newsfeeds
  • Aktivitäts-Dashboard
  • Aktivitäts-Verfolgung
  • Alarmfunktion / Benachrichtigungen
  • Anpassbare Felder
  • Anpassbare Vorlagen
  • Aufgabenliste
  • Aufgabenmanagement
  • Automatische Antworten
  • Bearbeiten in Echtzeit
  • Berichterstattung / Analyse
  • Berichterstattung und Statistik
  • Brainstorming
  • CRM
  • Chat / Messaging
  • Dateitransfer
  • Dokumentenmanagement
  • Dokumentenspeicher
  • Drag-and-Drop
  • Drittanbieter-Integration
  • E-Mail-Management
  • E-Mail-Vorlagen
  • Echtzeit-Aktualisierungen
  • Echtzeit-Analytik
  • Echtzeit-Benachrichtigungen
  • Echtzeit-Chat
  • Einmalige Anmeldung
  • Erinnerungen
  • Etikettierung
  • Filesharing
  • Gemeinsamer Posteingang
  • Inbox-Management
  • Interne Chat-Integration
  • Kalender-/Erinnerungssystem
  • Kalender-Synchronisierung
  • Kalenderverwaltung
  • Kommentare / Notizen
  • Kommunikationsmanagement
  • Kontakt-Datenbank
  • Kontaktmanagement
  • Kundendatenbank
  • Kundenhistorie
  • Live-Chat
  • Meeting-Management
  • Mehrere Benutzerkonten
  • Mitarbeiter-Datenbank
  • Mitarbeiterfotos
  • Mobiler Zugriff
  • Multi-Channel-Kommunikation
  • On-Demand Kommunikation
  • Problem-Nachverfolgung
  • Projektmanagement
  • Routing
  • SSL-Sicherheit
  • Social-Media-Integration
  • Suchen / filtern
  • Supportticket-Management
  • Ticket-Management
  • Unterschriften-Management
  • Veranstaltungskalender
  • Videokonferenzen
  • Vorformulierte Antworten
  • Vorlagen-Management
  • Warnungen / Eskalation
  • Werkzeuge zur Zusammenarbeit
  • Workflow-Management
  • Zugriffskontrollen / Berechtigungen

Alternativen

Front

4,5
Nr. 1 Alternative zu Missive
Front bietet eine einfache Möglichkeit für Teams, E-Mail-Posteingänge (Verkauf @, Support @, usw.), Chat, soziale...

Slack

4,7
Nr. 2 Alternative zu Missive
Slack ist ein einziger Arbeitsbereich, der Benutzer mit den Menschen und Werkzeugen verbindet, mit denen sie täglich...

Zendesk

4,4
Nr. 3 Alternative zu Missive
Zendesk ist die weltweit führende Cloud-basierte Service-Software-Lösung, der über 40.000 Organisationen vertrauen....

Hiver

4,6
Nr. 4 Alternative zu Missive
Hiver ist ein Gmail-basierter Helpdesk für kundenorientierte Teams. Die Lösung erleichtert die Kollaboration von Teams...

Nutzerbewertungen

Gesamtbewertung

4,9 /5
(42)
Preis-Leistungs-Verhältnis
4,7/5
Funktionen
4,7/5
Bedienkomfort
4,7/5
Kundenbetreuung
5,0/5

Hast du Missive bereits?

Andere Softwarekäufer brauchen deine Hilfe! Produktbewertungen helfen uns allen, die richtigen Entscheidungen zu treffen.

Eine Bewertung schreiben
Zeigt 5 von 42 Bewertungen
Elizabeth G.
Gesamtbewertung
  • Branche: Gewerbeimmobilien
  • Unternehmensgröße: 11-50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Loving and Growing with Missive

Bewertet am 31.10.2019

Overall Missive has exponentially improved out workflow and operations. Our team is much more...

Overall Missive has exponentially improved out workflow and operations. Our team is much more connected and communicative than ever.

Vorteile

We love the collaborative email features, chatting, assigning, and observer features in Missive. Missive allows managers to supervise employees and make sure that no lead or email is missed but also isn't so intrusive that employees feel creeped out by it. Though we're sharing emails, everyone has their own Missive account and tasks they can have ownership of. The chatting allows our team to communicate so much better than before when we all had different google hangouts.

Nachteile

Missive is still growing so sometimes we run into technical or feature limitations of things they haven't worked out yet. I also don't like how only the owner of the account can do certain things. As an administrator I hate to have to bother the owner of the company every time I need to add a new alias.

In Betracht gezogene Alternativen

Front

Warum Missive gewählt wurde

Having new and different employees logging in to different Gmail accounts was too confusing and inconvenient. Managers could not oversee. Things were easily missed.

Zuvor genutzte Software

Google Workspace

Gründe für den Wechsel zu Missive

Missive is true shared email, chat, and collaboration. Most other shared email platforms are also trying to shove their CRM features down your throats, which we definitely did not need.
Isaak D.
Gesamtbewertung
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2-10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Missive for the win!

Bewertet am 2.6.2021

Love, love, love Missive. The lads are excellent with their onboarding and support. I have no idea...

Love, love, love Missive. The lads are excellent with their onboarding and support. I have no idea how such a little team does so much at such a high level - it is truly inspirational.

Vorteile

We reviewed this alongside Front. It was attractive to me as it is a small team that is bootstrapped, and I like to support that.

But most critically when doing the technical review of Missive v Front (and others) we found that they had the deepest integration with Gmail and an excellent API that allowed us to build a custom integration with our internal tooling.

We were driven to find a common collaborative inbox tool for the team as Intercom wasn't working as well as we needed (we still use it for outbound messages), plus we get lots of messages from other channels and for other reasons beyond support - like sales.

It also works well with PipeDrive - seeing that PD was using it themselves was reassuring, although it would be *excellent* if they shared some of the internal integration learnings with the PD integration off the shelf (it does the job, but only just)

Nachteile

There is still some confusion about how to best handle closing and archiving with team emails - so it is closed from an individuals box but not the shared box and similar when trying to hand over an email and removing the email from your inbox - we still have a fear we will archive it for everyone. This is the most confusing part of the platform.

We tend not to use Tasks as we have Pipedrive, Trello, TidyHQ all generating tasks which makes it confusing - I do wish we could push all tasks centrally to one of the above tools.

In Betracht gezogene Alternativen

Front

Warum Missive gewählt wurde

Intercom's collaborative Inbox loses a lot of formatting and attachment when bouncing emails around. It isn't a genuine email handler and also didn't allow us to use it for emails and other incoming messaging gracefully.

Zuvor genutzte Software

Intercom

Gründe für den Wechsel zu Missive

Front was tested for some months but it isn't a tight enough integration with Gmail - after some weeks of using it and then heading back into my Gmail Inbox, it was a mess, although my Front Inbox was neat, it wasn't being reflected in Gmail perfectly - very frustrating. Plus it's much, much more expensive than Missive.
Madelyn S.
Gesamtbewertung
  • Branche: Unternehmensberatung
  • Unternehmensgröße: 2-10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Missive Has Increased Productivity

Bewertet am 14.6.2022

Missive has been phenomenal, and has changed the way our team collaborates. We are over the moon...

Missive has been phenomenal, and has changed the way our team collaborates. We are over the moon about the service that Missive provides for us, and are always excited to see the different updates and news letters that they provide. We recommend Missive to many friends in colleagues in all different industries.

Vorteile

The collaborative nature of Missive creates easy and smooth connections between teammates, and productive workflows that we use daily to quickly connect with our clients. There are plenty of ways to assign/delegate/organize correspondences, and we could not provide the level of quality customer service we are able to without Missive being a part of our day-to-day. Missive's customer service team is top notch, and they are quick to get back and/or resolve any issues that I run into on a day to day basis, as well as help answer my questions. It's also a very visually appealing software, with simple icons and logos that clearly communicate their purpose.

Nachteile

There are a ton of the features, a few of which seem to be somewhat similar or redundant, however, I think that is more than likely because I am not fully educated on all of the bells and whistles. So the cons that I find to be most prevalent are more so surrounding an overall lack of up front education on the software itself. I would appreciate the ability to hop on a call or get a quick run down on how things work. It's highly likely that I'm not aware of the fact that I could set something like this up, but to my memory I don't believe I've seen if it's possible to set up a Zoom or general talk through of Missive's program with a Missive team member to chat through the software, and see if they have suggestions on streamlining anything that we do on a day to day basis.

Laura B.
Gesamtbewertung
  • Branche: Immobilien
  • Unternehmensgröße: 201-500 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 7.0 /10

Missive Review

Bewertet am 23.10.2019

A great resource when working with many different types of email platforms and communication...

A great resource when working with many different types of email platforms and communication platforms.

Vorteile

My favourite part of missive was that we were able to integrate other programs and platforms into our Missive. Giving us more abilities than if we were just using one program.

Nachteile

Because of the fact that we were integrate other platforms into our Missive use we would sometimes run into troubles if one platform upgraded and the functionality stopped between the two.

Patrick F.
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: Selbstständig
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Missive is one of if not the best App I have ever used - and I test and set up Apps every day!

Bewertet am 14.4.2022

A total pleasure. If only every SaaS product/company was as awesome as Missive!

A total pleasure. If only every SaaS product/company was as awesome as Missive!

Vorteile

The fact that Missive allows you to see and reply to comms received on pretty much any channel you can think of is a total game changer! And you can create message templates with custom variables that you can use in any of your messages on any channel! I was pretty blown away that for a really affordable price I could set up live chat on not one but two websites - and get it set up in 5 minutes!

Nachteile

The only thing I think Missive could add to take it to the next level would be easy to set up email sequences with variables that stop sending automatically when the recipient replies (a la Mixmax). Apparently you can kind of do this via rules but it won't stop sending automatically if the recipient replies I believe.

In Betracht gezogene Alternativen

Front

Warum Missive gewählt wurde

To bring all my communication channels into one place and save me a bunch of time and help me to avoid replying slowly to messages.

Gründe für den Wechsel zu Missive

Because it's "awesome-er" and also super affordable for it's feature set.

Antwort von Missive

Thanks!

5 von 42 Bewertungen angezeigt Alle Bewertungen

Missive Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über Missive.

Missive bietet folgende Kostenpläne an:

  • Ab: $ 14,00/Monat Preisoptionen anzeigen
  • Preismodell: Kostenlose Version, Abonnement
  • Gratis Testen: Nicht verfügbar

Missive hat die folgenden typischen Kunden:

Selbstständig, 2-10, 11-50, 51-200

Missive unterstützt die folgenden Sprachen:

Englisch

Missive unterstützt die folgenden Geräte:

Android (mobil), iPhone (mobil), iPad (mobil)

Missive kann in folgende Anwendungen integriert werden:

Asana, ChargeDesk, ClickUp, Dropbot, FullContact, Google Drive, HubSpot CRM, Pipedrive, Shopify, Todoist, Trello, Zapier

Missive bietet folgende Optionen für Kundensupport:

E-Mail/Helpdesk, FAQ/Forum, Chat

Ähnliche Kategorien

Sieh alle für Missive gefundenen Softwarekategorien an.