FixMe.IT Übersicht
Was ist FixMe.IT?
FixMe.IT ist eine Remote-Support-App, die sofortige Verbindungen zwischen Remote-Computern an jedem Ort der Welt ermöglicht. Mit FixMe.IT wird die Bereitstellung von Remote-Support schneller und einfacher als je zuvor: Der gesamte Verbindungsprozess verläuft nahtlos schnell, sodass jeder Nutzer den Remote-Zugriff auf seinen Computer problemlos anfordern und genehmigen kann.
FixMe.IT ist zwar kostengünstig, geht jedoch keine Kompromisse in Bezug auf die Funktionalität ein und bietet zahlreiche leistungsstarke Funktionen, darunter unbeaufsichtigter Zugriff, Dateiübertragung, Multi-Session-Handling, automatischer Neustart sowie ein erneutes Verbinden, Navigation über mehrere Monitore, gemeinsame Nutzung der Zwischenablage, Sofort-Chat, Sitzungsberichte und Aufnahme, Branding und mehr.
FixMe.IT basiert auf den neuesten Industriestandards und gewährleistet ein Höchstmaß an Sicherheit für seine Nutzer. Außerdem können IT-Experten technische Probleme aus der Ferne einfach und sicher lösen, ohne Software vorinstallieren zu müssen. Darüber hinaus kannst du in jeder Umgebung auf die Computer deiner Kunden zugreifen: unabhängig davon, ob sie sich hinter Firewalls, Proxys oder NAT befinden.
FixMe.IT Übersicht
Preis
Preisoptionen
FixMe.IT Funktionen
FixMe.IT Bewertungen
FixMe.IT Bewertungen
Best Remote Access Software Available
I use this application daily to provide help desk and server support to many customers. The price is great and the features are fantastic.
Great bang for the buck!
I like the simple connecttion to it and the unattended access feature the most. It allows me to connect to my end users easily and quickly.
Long time user
I have used Logmein, Teamviewer and Fixme extensively along with sharing some small use with other products. FixMe is by far the easiest for my company and its customers. Install is easy and it is safe. I support a lot of the medical community and it being HIPAA compliant is a big plus.
It's hard to knock the product as it is but it's just ok
I am generally able to connect to my customers computers to assist with issues and install software
Simple and Fast Connection
It has been good, its a good product. The only draw back is the pricing structure, as others offer a scaled back speed at a free price. For some of the features its a great product to consider. Love the ability to create a custom installer, which makes the image of our company better.
Vergleiche die Gesamtbewertung mit Alternativen
Mit Alternativen vergleichen
Best Remote Access Software Available
Vorteile
The is by far the easiest remote access software I have ever used. As an IT manager, this software has saves me $1000s every month. With just a few clicks I can access customer's computers and correct problems while never leaving my office. My customers love this process. I can store computers for anytime access so I can manage many servers and computers 24/7 without requiring brick and mortar access.
Nachteile
If I could fix a few things I would make this software available for MAC and get a different URL. I have to constantly spell the word "IT". It seems such a simple word but it does not correlate to web browsing to the common internet user. Few people have ever visited a .it domain.
Great bang for the buck!
I like the simple connecttion to it and the unattended access feature the most. It allows me to connect to my end users easily and quickly.
Vorteile
Fixme offers remote admin access to end points that are in the field and not connected to the local domain via VPN or other connection options. This is helpful for setting up and troubleshooting issues on end points. And it is much cheaper price than competitors
Nachteile
Sometime the local admin access for restarting as a system service is a bit wonky, its best to setup the PC and unattended access while on the local network to the domain and then kick the device out the door than trying to gain unattended access after the fact. Alsomany competitors have additional functionality to run scripts or gather data about a device in the background without the end user seeing, and Fixme does not offer that from the best I can tell.
Long time user
I have used Logmein, Teamviewer and Fixme extensively along with sharing some small use with other products. FixMe is by far the easiest for my company and its customers. Install is easy and it is safe. I support a lot of the medical community and it being HIPAA compliant is a big plus.
Vorteile
Easy to have remote users install. Simple console. Great value for money.
Nachteile
No Apple support, no multi user support.
It's hard to knock the product as it is but it's just ok
I am generally able to connect to my customers computers to assist with issues and install software
Vorteile
On demand sessions work great
East to install and setup remote clients
Easy to organize accounts by company
Nachteile
No Ability to go cross platform ie mac
No mobile ability
The remote control agent doesn't work, well, sometimes gets eaten by anti virus clients/or disappears for what ever reason and you can't cut copy paste really!!!
Their response is that's odd, just drag files...sorry to say that's a tedious endeavor with the spotty mouse movements.
Antwort von Techinline
Hi Thomas,
Thank you for the feedback and for being our valued customer. We regret that you've experienced this copy-paste issue - this is, indeed, non-standard behavior of our application, which in most cases can be attributed to custom or advanced antivirus settings, or other 3rd party local factors that we have absolutely no control over. As suggested in most reviews here, FixMe.IT's file transfer feature is quite reliable and easy to use. Furthermore, FixMe.IT offers several file transfer options including a file transfer button and drag-n-drop, so our intent at the time was to provide you with a feasible workaround in case copy-paste didn't work with a specific client machine.
Regards,
Dan | Techinline
Simple and Fast Connection
It has been good, its a good product. The only draw back is the pricing structure, as others offer a scaled back speed at a free price. For some of the features its a great product to consider. Love the ability to create a custom installer, which makes the image of our company better.
Vorteile
Having used and still using many remote connection and management software providers, FixMe has been one that seems to work when others won't. Its fast, and simple. The remote reconnect after startup is great. Some others will not do this and requires someone at the other end to restart the software. The price and the speed of connection is worth it. The custom logo you can add to the install page is a nice feature.
Nachteile
If you are not using it often, and can seem expensive. Its billed monthly regardless if you are using it. Its based on technician, so if you have 3 people, you will need to have 3 licenses to all be working at the same time.
Antwort von Techinline
Hi Rex,
Thank you for sharing your experience and for being our valued customer! Subscription-based pricing is the software industry standard. Some vendors do offer so-called "lifetime" licenses, but that often means paying for upgrades on a yearly basis (which in the end is a more expensive and a less flexible option). FixMe.IT delivers unlimited on-demand connections, unattended remote access, multi-window remote control, and a lot more for only $30 per month or $300 per year, and I can say with full confidence that no other vendor offers a package like that at a lower price. Sure, there are some remote support apps that offer personal licenses for under $10 or even $5 per month which allows you to access one or two remote computers, but no more than that. While we understand that FixMe.IT's pricing model might not be ideal in some cases, it is still one of the most cost-effective remote support solutions on the market.
Best,
Dan | Techinline
Vergleiche Nutzerempfehlungen mit Alternativen
Mit Alternativen vergleichen
FixMe.IT Preis
FixMe.IT Preis
Vergleiche das Preis-Leistungs-Verhältnis mit Alternativen
Mit Alternativen vergleichen
FixMe.IT Funktionen
FixMe.IT Funktionen
Vergleiche Funktionen mit Alternativen
Mit Alternativen vergleichen
Kategorien
Kategorien
Videos und Anleitungen
Videos und Anleitungen
FixMe.IT Häufig gestellte Fragen
FixMe.IT Häufig gestellte Fragen
Weiter unter folgen häufig gestellte Fragen über FixMe.IT.
F. Welche Preispläne bietet FixMe.IT an?
FixMe.IT bietet folgende Kostenpläne an:
Beginnt ab: 25,00 $
Preismodell: Abonnement
Gratis Testen: Verfügbar
F. Was sind die Hauptfunktionen von FixMe.IT?
Wir haben keine Informationen über die Funktionen von FixMe.IT
F. Wer sind die typischen Nutzer von FixMe.IT?
FixMe.IT hat die folgenden typischen Kunden:
Freie Mitarbeiter, Großunternehmen, Mittlere Unternehmen, Kleine Unternehmen
F: Welche Sprachen werden von FixMe.IT unterstützt?
FixMe.IT unterstützt die folgenden Sprachen:
Englisch
F. Welche Preispläne bietet FixMe.IT an?
FixMe.IT hat folgende Preismodelle:
Abonnement
F. Unterstützt FixMe.IT mobile Geräte?
Wir haben keine Informationen darüber, welche Geräte FixMe.IT unterstützt
F. Mit welchen anderen Applikationen integriert FixMe.IT?
FixMe.IT kann in folgende Anwendungen integriert werden:
Herfert Software
F. Welche Varianten der Kundenbetreuung bietet FixMe.IT an?
FixMe.IT bietet folgende Optionen für Kundensupport:
Häufig gestellte Fragen, Wissensdatenbank, Online-Support, Telefon-Support, Video-Anleitungen
I use this application daily to provide help desk and server support to many customers. The price is great and the features are fantastic.