FixMe.IT
Remote-Support-Software, die immer funktioniert
4,8 /5 (353 Bewertungen) Eine Bewertung verfassen!FixMe.IT Übersicht
Was ist FixMe.IT?
FixMe.IT ist eine Remote-Support-App, die sofortige Verbindungen zwischen Remote-Computern an jedem Ort der Welt ermöglicht. Mit FixMe.IT wird die Bereitstellung von Remote-Support schneller und einfacher als je zuvor: Der gesamte Verbindungsprozess verläuft nahtlos schnell, sodass jeder Nutzer den Remote-Zugriff auf seinen Computer problemlos anfordern und genehmigen kann.
FixMe.IT ist zwar kostengünstig, geht jedoch keine Kompromisse in Bezug auf die Funktionalität ein und bietet zahlreiche leistungsstarke Funktionen, darunter unbeaufsichtigter Zugriff, Dateiübertragung, Multi-Session-Handling, automatischer Neustart sowie ein erneutes Verbinden, Navigation über mehrere Monitore, gemeinsame Nutzung der Zwischenablage, Sofort-Chat, Sitzungsberichte und Aufnahme, Branding und mehr.
FixMe.IT basiert auf den neuesten Industriestandards und gewährleistet ein Höchstmaß an Sicherheit für seine Nutzer. Außerdem können IT-Experten technische Probleme aus der Ferne einfach und sicher lösen, ohne Software vorinstallieren zu müssen. Darüber hinaus kannst du in jeder Umgebung auf die Computer deiner Kunden zugreifen: unabhängig davon, ob sie sich hinter Firewalls, Proxys oder NAT befinden.
FixMe.IT Übersicht
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FixMe.IT Funktionen
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FixMe.IT Bewertungen
FixMe.IT Bewertungen
Best Remote Access Software Available
I use this application daily to provide help desk and server support to many customers. The price is great and the features are fantastic.
Great bang for the buck!
I like the simple connecttion to it and the unattended access feature the most. It allows me to connect to my end users easily and quickly.
It's hard to knock the product as it is but it's just ok
I am generally able to connect to my customers computers to assist with issues and install software
PC Paramedics use FixMe.IT
Network issues, Server issues, laptop and desktop issues. Printer issues. All the usual end user problems right down to data recovery on-line.
Cheap & Stable
Reporting the above case (user revokable unattended access) would be taken in consideration by FixMe and that’s the last we heard about it. (almost a year now)
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Best Remote Access Software Available
Vorteile
The is by far the easiest remote access software I have ever used. As an IT manager, this software has saves me $1000s every month. With just a few clicks I can access customer's computers and correct problems while never leaving my office. My customers love this process. I can store computers for anytime access so I can manage many servers and computers 24/7 without requiring brick and mortar access.
Nachteile
If I could fix a few things I would make this software available for MAC and get a different URL. I have to constantly spell the word "IT". It seems such a simple word but it does not correlate to web browsing to the common internet user. Few people have ever visited a .it domain.
Great bang for the buck!
I like the simple connecttion to it and the unattended access feature the most. It allows me to connect to my end users easily and quickly.
Vorteile
Fixme offers remote admin access to end points that are in the field and not connected to the local domain via VPN or other connection options. This is helpful for setting up and troubleshooting issues on end points. And it is much cheaper price than competitors
Nachteile
Sometime the local admin access for restarting as a system service is a bit wonky, its best to setup the PC and unattended access while on the local network to the domain and then kick the device out the door than trying to gain unattended access after the fact. Alsomany competitors have additional functionality to run scripts or gather data about a device in the background without the end user seeing, and Fixme does not offer that from the best I can tell.
It's hard to knock the product as it is but it's just ok
I am generally able to connect to my customers computers to assist with issues and install software
Vorteile
On demand sessions work great
East to install and setup remote clients
Easy to organize accounts by company
Nachteile
No Ability to go cross platform ie mac
No mobile ability
The remote control agent doesn't work, well, sometimes gets eaten by anti virus clients/or disappears for what ever reason and you can't cut copy paste really!!!
Their response is that's odd, just drag files...sorry to say that's a tedious endeavor with the spotty mouse movements.
Antwort von Techinline
Hi Thomas,
Thank you for the feedback and for being our valued customer. We regret that you've experienced this copy-paste issue - this is, indeed, non-standard behavior of our application, which in most cases can be attributed to custom or advanced antivirus settings, or other 3rd party local factors that we have absolutely no control over. As suggested in most reviews here, FixMe.IT's file transfer feature is quite reliable and easy to use. Furthermore, FixMe.IT offers several file transfer options including a file transfer button and drag-n-drop, so our intent at the time was to provide you with a feasible workaround in case copy-paste didn't work with a specific client machine.
Regards,
Dan | Techinline
PC Paramedics use FixMe.IT
Network issues, Server issues, laptop and desktop issues. Printer issues. All the usual end user problems right down to data recovery on-line.
Vorteile
The client can watch what the techie is doing.
Works reasonably well on a poor rural broadband connection down to 2mb/sec down - 50Kbs up
Can see from the dashboard what connections have been made by team members
Nachteile
Trying to get luddites to run the client - not easy with older users especially. Lockdown has meant connecting to home working users used to having a co-worker close by who could assist. Can take 20 minutes sometimes to start a session! A simple click and go for the client would be a huge improvement.
Lack of Mac support is a big limitation, causing us to utilises two products.
Limit on number of unattended clients that can be stored is a pain in the Rse.
Cheap & Stable
Reporting the above case (user revokable unattended access) would be taken in consideration by FixMe and that’s the last we heard about it. (almost a year now)
Vorteile
Cheap and stable is the opposite of my ex so that’s a plus.
Price -> Affordable per admin (unless you have 150+ unattended clients)
Stability -> No downtime experienced
Self updating client
Nachteile
- No OSX expert app
- No Android expert app
- No IOS expert app
- No client app for the above either, but that’s clear when you buy.
- Unattended client access can be revoked by the user without any hassle. (which isn’t helping if your client computers are used by schoolchildren)
- For every 150 unattended seats you need to buy an extra admin license, whether you have more than 1 admin or not
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FixMe.IT Preis
FixMe.IT Preis
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FixMe.IT Funktionen
FixMe.IT Funktionen
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Kategorien
Kategorien
FixMe.IT Häufig gestellte Fragen
FixMe.IT Häufig gestellte Fragen
Weiter unter folgen häufig gestellte Fragen über FixMe.IT.
F. Welche Preispläne bietet FixMe.IT an?
FixMe.IT bietet folgende Kostenpläne an:
Beginnt ab: 30,00 $/Monat
Preismodell: Abonnement
Gratis Testen: Verfügbar
F. Was sind die Hauptfunktionen von FixMe.IT?
Wir haben keine Informationen über die Funktionen von FixMe.IT
F. Wer sind die typischen Nutzer von FixMe.IT?
FixMe.IT hat die folgenden typischen Kunden:
Kleine Unternehmen, Großunternehmen, Freie Mitarbeiter, Mittlere Unternehmen
F: Welche Sprachen werden von FixMe.IT unterstützt?
FixMe.IT unterstützt die folgenden Sprachen:
Englisch
F. Welche Preispläne bietet FixMe.IT an?
FixMe.IT hat folgende Preismodelle:
Abonnement
F. Unterstützt FixMe.IT mobile Geräte?
Wir haben keine Informationen darüber, welche Geräte FixMe.IT unterstützt
F. Mit welchen anderen Applikationen integriert FixMe.IT?
FixMe.IT kann in folgende Anwendungen integriert werden:
Herfert Software
F. Welche Varianten der Kundenbetreuung bietet FixMe.IT an?
FixMe.IT bietet folgende Optionen für Kundensupport:
Wissensdatenbank, Häufig gestellte Fragen, Online-Support, Telefon-Support, Video-Anleitungen
I use this application daily to provide help desk and server support to many customers. The price is great and the features are fantastic.