
Über iContact
iContact bedient Unternehmen jeder Größe und ermöglicht die Erstellung von E-Mail-Newslettern, RSS-Feeds, Umfragen, Autorespondern und Posts in sozialen Medien. Die Anwendung verfügt über verschiedene Funktionen, die ein Unternehmen benötigt, um seine Kundenliste zu erweitern und Posteingänge erfolgreich zu erreichen.
Bei der Erstellung einer Nachricht können Nutzer*innen eine der vordefinierten Vorlagen von iContact wählen oder eine einzigartige Nachricht mit Hilfe von HTML erstellen. iContact bietet Werkzeuge zur Verwaltung einer wachsenden E-Mail-Liste, die die Verwaltung von Abonnements, Massenuploads für Abonnent*innen und einen Drag-and-drop-Anmeldeformular-Ersteller umfassen.
Zu den weiteren Funktionen zählt auch SpamcheckTM, ein Prüfsystem, das sicherstellt, dass jede E-Mail den Posteingang erreicht. Die Berichterstattungsfunktion verfolgt die Nachrichten in Echtzeit und ermöglicht es den Nutzer*innen, die Marketingergebnisse schnell in Aktion zu sehen, von der Verfolgung des Gesamtverhaltens bis hin zum individuellen Klickverhalten.
Die Social-Media-Funktion ermöglicht es den Nutzer*innen, Nachrichten auf Facebook, Twitter und LinkedIn zu planen. Nutzer*innen können E-Mails mit Social-Share-Buttons versehen und die Reichweite erhöhen sowie ein Anmeldeformular auf Facebook-Seiten einbinden, um bestehende Fans in E-Mail-Kontakte zu verwandeln.
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Nutzerbewertungen
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Andere Softwarekäufer brauchen deine Hilfe! Produktbewertungen helfen uns allen, die richtigen Entscheidungen zu treffen.

- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
iContact has helped us an incredible amount with everything you need for email marketing!
Bewertet am 15.12.2017
Our whole email marketing campaign has benefited from this causing our company to succeed....
Our whole email marketing campaign has benefited from this causing our company to succeed. Complaints have gone done and our open rates have gone up. iContact provides great advice whether you're just starting out in e-marketing or have been doing this a long time. We're able to fine tune our emails and get valuable insight from them.
Vorteile
The ease of use and the amount of help/advice they're able to provide. The customer service is fantastic. With the help of our strategic advisor, we've have great success in e-marketing: lowering our compliant rate, raising our open rates, and putting out a good product that keeps people engaged! And we don't get blocked by major email service providers because our compliant rate is low. The software is easy to use and has great customization from creating your own email and lists to scheduling emails in advanced. There's also the option to integrate via their API and automatically upload leads in real time which is a great feature.
Nachteile
The new iContact dashboard is very nice and responsive but since it is new, you can find some bugs in the system. I'm sure this will get resolved soon so this isn't a big issue. We're always able to send our emails so that's the most important thing.

- Branche: Finanzdienstleistungen
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
iContact is the superior mass mailing service when it comes to functionality and customer...
Bewertet am 4.5.2018
iContact has been extremely helpful in getting our curated content out to the masses. The user...
iContact has been extremely helpful in getting our curated content out to the masses. The user interface makes it easy to create your own personal content to send out and the system provides a fairly comprehensive report of your mailer, which is crucial for anyone working in sales. It gives you an extra edge to know who opens what, how quickly and who is not interested so you can update your CRM accordingly. Great stuff from iContact.
Vorteile
Off the bat, we previously used a different mass mailing service whose customer support was non-existent so it was essential for us to find a provider that we could get in touch with whenever issues arose. The team at iContact has done a great working with us and helping us through the process of switching over from out other provider. The service works as intended and the user interface is easy enough to use and create content to mail out. Customer service is second to none.
Nachteile
I don't like that the service is not integrated into salesforce off the bat. We still haven't figured out how to get it done and truthfully, haven't had the motivation or necessity to reach out to customer service about it. When I consider that SalesForce has already endorsed its own proprietary mass mailer, I'm not surprised that there is difficulty with integration.
Antwort von iContact
Hi Patrick! Thank you so much for your great feedback about our customer service team. They truly are a knowledgeable, dedicated, and friendly group of people. It sounds like you are on our iContact Pro platform which offers Salesforce sync. Thank you for the feedback regarding difficulties with this. We are happy to take it into account as we continue to make iContact even better! In the meantime, please don't hesitate to reach out to our support team for further assistance in getting this set up.
- Branche: Marketing & Werbung
- Unternehmensgröße: Selbstständig
- Weitere für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 1.0 /10
Left ASAP, Didn't Look Back
Bewertet am 10.4.2018
It was my first email marketing software, so I learned about it. Now that I have my own marketing...
It was my first email marketing software, so I learned about it. Now that I have my own marketing company, I know not to use it.
Vorteile
Our emails were professional-looking. I liked being able to do the email marketing for more than one company, and everything was kept separately.
Nachteile
Their customer service was nonexistent. It was faster for me to either ignore the issue or find my own solution before they would respond, sometimes days later. The number of templates are few. You can only schedule to a couple of social media platforms, you have to schedule them separately, and they still adhere to the old Twitter character limit. We paid more to get more, and our "dedicated account rep" would only speak to us once a month for exactly 30 minutes. Not worth the money. We switched companies and paid less, and their customer service department contacts me once a week, just to check in. Our deliverability is higher, too. Customers that had a "bad mailbox" according to iContact are calling us, delighted to get our emails again.
Antwort von iContact
Hi Sara. Thank you so much for your honest review! We are glad that you were able to create professional looking emails using our service. We also appreciate your feedback regarding the aspects of iContact that you were not happy with. We pride ourselves on fast and comprehensive support, and it is truly regrettable that you had a different experience. We will definitely take this feedback into account as we work towards ensuring no customers have the kind of experience that you described.
- Branche: Computer-Software
- Unternehmensgröße: 5 001–10 000 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 7.0 /10
A run for your money (for SMB)
Bewertet am 17.2.2023
Vorteile
So, my client was trying to decide between iContact, Mailchimp and other SMB email tools and decided to start the project with iContact -iContact has a really user-friendly interface that's easy to navigate, even for people who aren't super tech-savvy.-They offer decent customer support, and we were able to get in touch with a real human whenever we needed help or had questions (we've put them to the test) -The reporting and analytics features are really robust, and it was easy to track our email campaigns and see how they were performing.The pricing was pretty parred with other SMB email tools so we felt like we were getting good value for our money.
Nachteile
1)While the interface is user-friendly, there are some limitations when it comes to design customization2) We weren't able to make our emails look quite as polished as we might have liked.3) It can take a little while to get used to the platform if you're used to more visual ones 4) if you're after a marketing automation syle hubspot , iContact won't offer that level of sophistication
In Betracht gezogene Alternativen
MailchimpAntwort von iContact
Thank you taking the time to write a review and let us know what you like and also for the product feedback. We will be sure to pass that along!

- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 8.0 /10
Robust yet simple to use
Bewertet am 30.3.2018
Salesforce sync and better ways to manage lists.
Salesforce sync and better ways to manage lists.
Vorteile
Clean reports- easy to read and understand.
Salesforce sync both ways. It's easy to set up and works nicely.
Good customer support. They offer great strategic support as well as help on technical issues. They are also easily accessible. You're assigned a rep, which often works better than getting a random person at any time. You can really develop a good working relationship.
Nachteile
List management can be confusing. There are both lists and segments to be managed in the software, and it can get confusing to figure out what's a list, what's a segment. But once you get the hang of it, it can be handy. I can't say I use those features as often as I just resort back to Salesforce to generate a fresh list.
Antwort von iContact
Hi Will. Thank you for your review! We're excited to hear that you're finding our Salesforce sync useful. Also, thanks for the kind words about our customer support. Making sure our customers are happy is our top priority! We also appreciate your feedback on the list management. We're currently working on some enhancements to our user experience, so we'll definitely take your suggestions into consideration. Thanks!
iContact Häufig gestellte Fragen
Weiter unter folgen häufig gestellte Fragen über iContact.F. Welche Preispläne bietet iContact an?
iContact bietet folgende Kostenpläne an:
- Ab: $ 14,00/Monat
- Preismodell: Kostenlose Version, Abonnement
- Gratis Testen: Nicht verfügbar
F. Wer sind die typischen Nutzer von iContact?
iContact hat die folgenden typischen Kunden:
Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1 000
F: Welche Sprachen werden von iContact unterstützt?
iContact unterstützt die folgenden Sprachen:
Englisch
F. Unterstützt iContact mobile Geräte?
iContact unterstützt die folgenden Geräte:
Android (mobil)
F. Mit welchen anderen Applikationen integriert iContact?
iContact kann in folgende Anwendungen integriert werden:
123FormBuilder, Acuity Scheduling, Adobe Commerce, Big Cartel, BigCommerce, Bloom Intelligence, Calendly, ClickFunnels, Copper, Copper, Cyfe, DaySmart Appointments, Digioh, Drupal, Eventbrite, Follow Up Boss, Formstack Forms, Google Contacts, Google Forms, Google Sheets, Gravity Forms, HubSpot CRM, Jotform, Justuno, Kajabi, Keap, Kickbox Email Verification, Leadpages, LeadsBridge, LiveChat, LiveChat, Meta for Business, Microsoft Outlook, Nimble, PayPal, Pipedrive, Privy, Salesforce Sales Cloud, Shopify, Squarespace, Stripe, SurveyMonkey, Teachable, Twitter/X, Typeform, Unbounce, Webflow, Wix, WooCommerce, Wufoo, X-Cart, Zapier, Zoho CRM, Zoom Meetings
F. Welche Varianten der Kundenbetreuung bietet iContact an?
iContact bietet folgende Optionen für Kundensupport:
FAQ/Forum, Wissensdatenbank, Telefon-Support, Chat
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