Kickserv

4,4 (374)
Eine Bewertung schreiben
Eine führende nutzerfreundliche Software für die Ausführung eines Service-Unternehmens.

Über Kickserv

Von Tausenden Serviceprofis erstellt und genutzt. Kickserv bietet ein komplettes Auftrags- und Kundenbeziehungsmanagement (CRM), Planung, Kostenvoranschläge, Terminplanung, mobiler Zugriff, Rechnungsstellung, Versand und mehr. Kickserv synchronisiert auch mit QuickBooks Desktop und Online und Xero, sodass Nutzer keine doppelte Eingabe machen müssen, um Zeit und Geld zu sparen.

Kickserv ist so konzipiert, dass es sich für Klempner, HLK, Computerreparaturen, Elektriker, Handwerker, Teppichreinigung, Landschafts- und Rasenpflege, Zimmermädchen, Schädlingsbekämpfung und viele weitere Branchen eignet. Kickserv hilft bei der Verwaltung von Angeboten und Kostenvoranschlägen, Aufträgen, Terminplanung, Versand, Rechnungsstellung und Aufgaben mit einem gemeinsamen Online-Kalender, in dem du Arbeiten erledigen kannst. Wenn du Quickbooks verwendest, hast du eine nahtlose 2-Wege-Integration ohne Doppeleintrag.

Mit einem Blick können die Nutzer sehen, wie ihr Geschäft läuft. Mit Kickserv sind Leads, Aufträge und Rechnungen auf Knopfdruck verfügbar. Mithilfe der automatisierten Statusanzeigen von Kickserv können die Nutzer ihre Arbeit leicht im Auge behalten. Von dem Abschluss eines Leads und der Verwaltung eines Teams bis hin zum Einziehen von Zahlungen von Kunden – Kickserv hilft Unternehmen mit Tools, die für das gesamte Team einfach zu bedienen sind, reibungslos zu arbeiten.


Bilder

Kickserv Software - 1
Kickserv Software - 2
Kickserv Software - 3
Kickserv Software - 4
Kickserv Software - 5
6 weitere anzeigen
Videos zu Kickserv
Kickserv Software - 1
Kickserv Software - 2
Kickserv Software - 3
Kickserv Software - 4
Kickserv Software - 5

Du bist nicht sicher, ob Kickserv das Richtige ist? Mit einer beliebten Alternative vergleichen

Startpreis

$ 47,00
Monat
$ 50,00
Monat

Preisoptionen

Kostenlose Version
Kostenlose Testversion
Kostenlose Version
Kostenlose Testversion

Funktionen

157
103

Integrationen

10
Keine Integrationen gefunden

Bedienkomfort

4,4 (374)
4,0 (22)

Preis-Leistungs-Verhältnis

4,4 (374)
4,0 (22)

Kundenservice

4,4 (374)
4,1 (22)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

Alternativen

Salesforce Field Service

4,2
Nr. 1 Alternative zu Kickserv
Field Service Lightning von Salesforce ist eine cloudbasierte Außendienstmanagementplattform, die Unternehmen bei der...

Highrise

4,5
Nr. 2 Alternative zu Kickserv
Einfache Lösung ohne Lernkurve, um den Überblick über Leads, Nachverfolgungen, Verlauf und Aktivitäten zu behalten, die...

SalesRabbit

4,2
Nr. 3 Alternative zu Kickserv
SalesRabbit ist eine Verkaufsverfolgungs- und Lead-Management-Lösung für Außendienstmitarbeiter mit Tools zur Entwicklun...

Joist

4,1
Nr. 4 Alternative zu Kickserv
Joist ist eine Abrechnungs- und Fakturierungsplattform, die Auftragnehmer in den Bereichen Isolierung, Maurerarbeiten,...

Nutzerbewertungen

Gesamtbewertung

4,4 /5
(374)
Preis-Leistungs-Verhältnis
4,4/5
Funktionen
4,2/5
Bedienkomfort
4,4/5
Kundenbetreuung
4,4/5

Hast du Kickserv bereits?

Andere Softwarekäufer brauchen deine Hilfe! Produktbewertungen helfen uns allen, die richtigen Entscheidungen zu treffen.

Zeigt 5 von 374 Bewertungen
Cyndi
Gesamtbewertung
  • Branche: Bau
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

Get your DISPTACH house in order

Bewertet am 1.3.2019

We have been with Kick Serv through a lot of growing pains. As a "non techy" person, I was very...

We have been with Kick Serv through a lot of growing pains. As a "non techy" person, I was very frustrated in the beginning but now have become a believer that THIS IS a great program for our growing business. I am looking forward to see which upgrades are coming for 2019. (Allow techs to search for specific job numbers in the field, colors change as job phases are uploaded with new people assigned to same job, adding the use of our standard quote forms, time sheet management)

Vorteile

Able to track all incoming calls with a glance at calendar screen. See every tech (color coded) daily, weekly and monthly. Track days off, vacations, in a glance, with customer on the phone!

Nachteile

Still no way to automatically change color coding as each phase of a project is completed and we need to add different tradesmen to the job. We have to "open" each job BEFORE we schedule a tech to see if he/she is already assigned to an ongoing job.

Antwort von KickServ

Hello Cyndi,
Many thanks for the abundance of positive feedback. And as always the suggestions to make our product better and more user friendly is what we thrive on here.

To quickly gather what jobs a technician or tradesman is on go directly to our Jobs index page and use the "assign to" filter.

Ping me back from within the app if you'd like to discuss this idea further. We are here to help.

Kyle
Kyle
Gesamtbewertung
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung

Excellent, agile field management software

Bewertet am 22.3.2016

We've used Kickserv for about a year now, and are pleased with our experience. We run moving and...

We've used Kickserv for about a year now, and are pleased with our experience. We run moving and relocation company, and have a lot of part-time workers. Our business model requires a lot from the software, and we've had to get creative to make some features fit for us, but all in all we've not found a better solution for a better price.

Some of the aspects that we appreciate include:

- Resource view - allows you to see all of your workers at a glance. This is our most crucial page, and it does what it needs to very, very well.
- API interaction allows us to push/pull information from management dashboards that are integrated with other business intelligence data streams.
- Everything is right at your fingertips - easily access jobs, estimates, customers, reports, marketing via the left-hand column. Need to search through it all? You can do that too. Very fast and easy to navigate.
- Full functionality on any device! I can manage my teams from even my phone's browser, anywhere. I can be on a call, processing a credit card, and logging charges and time-tracking all at once - on my mobile device, no less.
-Very customizeable. Change your marketing, your invoices, your estimates, your emails, user permissions, job fields, etc. etc. etc.
- Help is right there in the bottom corner of the screen, with an estimate of when someone will get back to you. I can't say enough about how professional everyone I've spoken with has been, and how personal the customer service is.

Some things we hope will continue to improve:

- The mobile app in our experience has not been as good as the web page - but you can just use the web version.
- Your workflow experience differs depending on where you start to enter your data, which is slightly confusing. Still, the process is flexible enough to allow you to schedule jobs however you prefer.
- It would be great if Kickserv had a JIRA-type bug tracker that allowed us to submit tickets and see their status, as well as provide attachments, updates and feedback.
- Interaction with third-party software, like Quickbooks or Google Calendar, could be improved.

With stellar customer service, and an ever growing feature list, give Kickserv a shot. Overall, its been a solid choice for managing teams in the field, with plenty of flexibility - even for us.

Andrew
Gesamtbewertung
  • Branche: Bau
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 0.0 /10

The old system service psychic was very useful and user-friendly. The new software is terrible.

Bewertet am 26.6.2017

During the service sidekick years, many. During the kick serve years nearly 0 other than scheduling.

During the service sidekick years, many. During the kick serve years nearly 0 other than scheduling.

Vorteile

The calendar is the biggest strength of this program. I like being able to use colors for different types of jobs. Also when you move something on the calendar it automatically updates. Our new software does not do that and I miss it. Service psychic used to be very easy to add people into the system and get them scheduled. Kick serve was not. The quick add was a great function when we were at tradeshows or when you're on the phone with a customer.

Nachteile

The reporting is near worthless. None of the reports are ever accurate, and trying to get someone to help you make them accurate was like banging your head against a wall. The system was incredibly unreliable It is constantly going down. For a web-based system, businesses rely on its functionality during business hours. We had many days of inability to use the system. They're always seem to be some reason why it crashed. The system was much much better when it was service sidekick. We had to build a salesforce software system because it was so dysfunctional. The customer service was also incredibly bad.

Antwort von KickServ

We migrated hundreds of our original customers from our legacy system to Kickserv starting in April 2017 through May 2017. We inherited some issues that we certainly should have anticipated or planned for. We did find a couple processing issues bringing on all those older accounts so quickly. We have since cleared those problems and added many more resources to handle much more growth.
We sincerely apologize to all our loyal customers for enduring those weeks of processing delays.

Emily
Gesamtbewertung
  • Branche: Buchhaltung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 9.0 /10

So easy to go paperless

Bewertet am 3.12.2019

Before Kickserv, we were still using paper invoices. We really wanted to go paperless and this...

Before Kickserv, we were still using paper invoices. We really wanted to go paperless and this really helped! We also didn't have to tell customers that they needed to call the office to pay with a card. Sometimes they were stuck waiting until I was available to process it for them since it is a small family company

Vorteile

It was great that our HVAC techs plumbers were able to fill out an invoice right at the job and the customer could immediately pay it! The GPS Feature is also great. It helped us to know where our techs were and if they were still running on schedule so we could call customers if we needed to.

Nachteile

I found it very easy to use, but some of our less tech savvy techs struggled. The biggest issue we had was when an invoice was done incorrectly and the customer already paid it. Most of the time the customers were pretty understanding, though.

Antwort von KickServ

Hello Emily,

We really appreciate your time and the feedback you provided, especially about how great our Live GPS Tracking feature is. We thrive on good feedback & good reviews so thank you.

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Umweltdienstleistungen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Love this program!

Bewertet am 17.3.2022

I absolutely love this program and highly recommend it. The best CRM I have ever used, I have over...

I absolutely love this program and highly recommend it. The best CRM I have ever used, I have over 20 years plus experience with CRM programs so that says a lot.

Vorteile

This program talks with Everything! Your QB software, and has an app for out in the field. I can do everything start to finish in this program.

Nachteile

I would love the ability to color-code technicians out in the field on the calendar.

Antwort von KickServ

Hello, 10/10 is awesome!

We are glad to hear that you love Kickserv and that we are meeting your needs and expectations!

I would love to have the opportunity to speak to you about our color-coding options in Kickserv. You can reach me directly at [email protected]

Thank you for taking the time to leave us a review and for being a part of the Kickserv family!

5 von 374 Bewertungen angezeigt Alle Bewertungen

Kickserv Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über Kickserv.

Kickserv bietet folgende Kostenpläne an:

  • Ab: $ 47,00/Monat
  • Preismodell: Kostenlose Version, Abonnement
  • Gratis Testen: Verfügbar

Kickserv hat die folgenden typischen Kunden:

Selbstständig, 2–10, 11–50

Kickserv unterstützt die folgenden Sprachen:

Englisch

Kickserv unterstützt die folgenden Geräte:

Android (mobil), iPhone (mobil), iPad (mobil)

Kickserv kann in folgende Anwendungen integriert werden:

Google Calendar, Google Contacts, Mailchimp, Microsoft Excel, Microsoft Outlook, Podium, QuickBooks, QuickBooks Online, QuickBooks Online Advanced, Stripe

Kickserv bietet folgende Optionen für Kundensupport:

E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Telefon-Support, Chat

Ähnliche Kategorien

Sieh alle für Kickserv gefundenen Softwarekategorien an.