
Kickserv
Über Kickserv
Von Tausenden Serviceprofis erstellt und genutzt. Kickserv bietet ein komplettes Auftrags- und Kundenbeziehungsmanagement (CRM), Planung, Kostenvoranschläge, Terminplanung, mobiler Zugriff, Rechnungsstellung, Versand und mehr. Kickserv synchronisiert auch mit QuickBooks Desktop und Online und Xero, sodass Nutzer keine doppelte Eingabe machen müssen, um Zeit und Geld zu sparen.
Kickserv ist so konzipiert, dass es sich für Klempner, HLK, Computerreparaturen, Elektriker, Handwerker, Teppichreinigung, Landschafts- und Rasenpflege, Zimmermädchen, Schädlingsbekämpfung und viele weitere Branchen eignet. Kickserv hilft bei der Verwaltung von Angeboten und Kostenvoranschlägen, Aufträgen, Terminplanung, Versand, Rechnungsstellung und Aufgaben mit einem gemeinsamen Online-Kalender, in dem du Arbeiten erledigen kannst. Wenn du Quickbooks verwendest, hast du eine nahtlose 2-Wege-Integration ohne Doppeleintrag.
Mit einem Blick können die Nutzer sehen, wie ihr Geschäft läuft. Mit Kickserv sind Leads, Aufträge und Rechnungen auf Knopfdruck verfügbar. Mithilfe der automatisierten Statusanzeigen von Kickserv können die Nutzer ihre Arbeit leicht im Auge behalten. Von dem Abschluss eines Leads und der Verwaltung eines Teams bis hin zum Einziehen von Zahlungen von Kunden – Kickserv hilft Unternehmen mit Tools, die für das gesamte Team einfach zu bedienen sind, reibungslos zu arbeiten.
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Nutzerbewertungen
Hast du Kickserv bereits?
Andere Softwarekäufer brauchen deine Hilfe! Produktbewertungen helfen uns allen, die richtigen Entscheidungen zu treffen.
- Branche: Bau
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Get your DISPTACH house in order
Bewertet am 1.3.2019
We have been with Kick Serv through a lot of growing pains. As a "non techy" person, I was very...
We have been with Kick Serv through a lot of growing pains. As a "non techy" person, I was very frustrated in the beginning but now have become a believer that THIS IS a great program for our growing business. I am looking forward to see which upgrades are coming for 2019. (Allow techs to search for specific job numbers in the field, colors change as job phases are uploaded with new people assigned to same job, adding the use of our standard quote forms, time sheet management)
Vorteile
Able to track all incoming calls with a glance at calendar screen. See every tech (color coded) daily, weekly and monthly. Track days off, vacations, in a glance, with customer on the phone!
Nachteile
Still no way to automatically change color coding as each phase of a project is completed and we need to add different tradesmen to the job. We have to "open" each job BEFORE we schedule a tech to see if he/she is already assigned to an ongoing job.
Antwort von KickServ
Hello Cyndi,
Many thanks for the abundance of positive feedback. And as always the suggestions to make our product better and more user friendly is what we thrive on here.
To quickly gather what jobs a technician or tradesman is on go directly to our Jobs index page and use the "assign to" filter.
Ping me back from within the app if you'd like to discuss this idea further. We are here to help.
- Branche: Bau
- Unternehmensgröße: Selbstständig
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
The best software for new or mid size businesses
Bewertet am 14.12.2022
I love it. I would recommend to everyone! Very good software.
I love it. I would recommend to everyone! Very good software.
Vorteile
Customer service is the best whenever you need help they are here for you. Easy to manage and very helpful everywhere (office, on a field)
Nachteile
Some features they are on PC but not on mobile.
In Betracht gezogene Alternativen
FieldEdge Flat Rate MobileAntwort von KickServ
Hey Tomasz,
Thank you for taking the time to provide us with a wonderful review along with the feedback regarding the mobile app. We are always looking for ways to improve our mobile app experience. If you have a feature in mind that you'd like on the mobile app that's not currently available, definitely reach out to our support team at [email protected] and they can assist you with your feature request.
Thank you again for your review and continued support. :)
- Branche: Bau
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
The old system service psychic was very useful and user-friendly. The new software is terrible.
Bewertet am 26.6.2017
During the service sidekick years, many. During the kick serve years nearly 0 other than scheduling.
During the service sidekick years, many. During the kick serve years nearly 0 other than scheduling.
Vorteile
The calendar is the biggest strength of this program. I like being able to use colors for different types of jobs. Also when you move something on the calendar it automatically updates. Our new software does not do that and I miss it. Service psychic used to be very easy to add people into the system and get them scheduled. Kick serve was not. The quick add was a great function when we were at tradeshows or when you're on the phone with a customer.
Nachteile
The reporting is near worthless. None of the reports are ever accurate, and trying to get someone to help you make them accurate was like banging your head against a wall. The system was incredibly unreliable It is constantly going down. For a web-based system, businesses rely on its functionality during business hours. We had many days of inability to use the system. They're always seem to be some reason why it crashed. The system was much much better when it was service sidekick. We had to build a salesforce software system because it was so dysfunctional. The customer service was also incredibly bad.
Antwort von KickServ
We migrated hundreds of our original customers from our legacy system to Kickserv starting in April 2017 through May 2017. We inherited some issues that we certainly should have anticipated or planned for. We did find a couple processing issues bringing on all those older accounts so quickly. We have since cleared those problems and added many more resources to handle much more growth.
We sincerely apologize to all our loyal customers for enduring those weeks of processing delays.
- Branche: Bau
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Great for starters and small businesses!
Bewertet am 14.12.2022
Overall, for the price, I am happy. I recommend Kickserv to anyone getting started with their...
Overall, for the price, I am happy. I recommend Kickserv to anyone getting started with their business. Small businesses, especially! I will continue to use Kickserv- they are constantly doing updates to fix little bugs here and there.
Vorteile
This software is user-friendly for the most part. It provides all the basic features you need to schedule, create a work order and assign to employees, invoice customers, and sync to your accounting system.
Nachteile
I mostly suggest the technician app be updated. I have found that 100% of my technicians are great at labor work, but not so great at navigating apps and using phones. Maybe even just offering more education/user guides for techs would help. Also, wish there was more of a way to have intercommunication between departments; assign tasks to office team, to do lists, etc
- Branche: Bau
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 8.0 /10
My pocket assistant...
Bewertet am 14.12.2022
Kickserv helps me solve a problem or answer a question daily, whether it's using it to read the...
Kickserv helps me solve a problem or answer a question daily, whether it's using it to read the estimate or navigate to my appointment.
Vorteile
Kickserv is a very user friendly product I had no experience with prior to my current position. Without Kickserv, the learning curve would have been much...curvier. This allowed me quickly find which projects I needed to collect on and which ones I could start immediately. I could also refer to my contact list and projects so I didn't have to rely on paper files or memory.
Nachteile
I would like it to be more automated on calls and emails made through Kickserv to capture the email or conversation and last touch.
Kickserv Häufig gestellte Fragen
Weiter unter folgen häufig gestellte Fragen über Kickserv.F. Welche Preispläne bietet Kickserv an?
Kickserv bietet folgende Kostenpläne an:
- Ab: $ 47,00/Monat
- Preismodell: Kostenlose Version, Abonnement
- Gratis Testen: Verfügbar
F. Wer sind die typischen Nutzer von Kickserv?
Kickserv hat die folgenden typischen Kunden:
Selbstständig, 2–10, 11–50
F: Welche Sprachen werden von Kickserv unterstützt?
Kickserv unterstützt die folgenden Sprachen:
Englisch
F. Unterstützt Kickserv mobile Geräte?
Kickserv unterstützt die folgenden Geräte:
Android (mobil), iPhone (mobil), iPad (mobil)
F. Mit welchen anderen Applikationen integriert Kickserv?
Kickserv kann in folgende Anwendungen integriert werden:
Dropbox Business, Google Calendar, Google Contacts, Mailchimp, Microsoft Excel, Microsoft Outlook, Podium, QuickBooks, QuickBooks Online Advanced, Quickbooks Online, Stripe, Xero
F. Welche Varianten der Kundenbetreuung bietet Kickserv an?
Kickserv bietet folgende Optionen für Kundensupport:
E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Telefon-Support, Chat
Ähnliche Kategorien
Sieh alle für Kickserv gefundenen Softwarekategorien an.
- CRM-Systeme
- Field Service Management Software
- Personaleinsatzplanung Software
- Terminplaner Software
- Software für die Disposition von Wartungspersonal
- Unternehmensführung Software
- Dienstplan Software & Schichtplaner
- SHK Software (Sanitär, Heizung, Klima & Lüftung)
- Planungssoftware
- Außendienst Software
- Kalender Software
- Auftragsmanagement Software
- Haushaltsservice Software
- Sanitär Software
- Elektriker Software
- GaLaBau Software