Verizon Connect Work

Außendienstmanagement-Software für kleine und mittelständische Unternehmen.

2,7 /5 (148 Bewertungen) Eine Bewertung verfassen!

Verizon Connect Work Übersicht

Was ist Verizon Connect Work?

„Verizon Connect WORK ist ein sehr leistungsstarkes Tool, mit dem ich die Planung unserer Aufgaben besser kontrollieren kann und meine einzelnen Mitarbeiter produktiver zuweisen kann“ – Jed Stewart, JedPlumb Pty Ltd.

Verizon Connect WORK bietet dir die Sichtbarkeit vor Ort. Nutzer vereinfachen ihren Tag, indem sie genau wissen, was ihre Mitarbeiter tun, ohne dass sie sich durch Papierstapel arbeiten müssen.
• Verwalte deine Außendienstmitarbeiter
• Kundenmanagement
• Angebotserstellung und Rechnungsstellung
• Anpassbare Berichte

Verizon Connect Work Übersicht

Kosten

Beginnt ab
N/A

Preisoptionen

Gratis Testen
Abonnement
Preis-Leistungs-Verhältnis

Verizon Connect Work Funktionen

Geräte
Unternehmensgröße
K M G
Märkte
Vereinigte Staaten von Amerika, Kanada, Australien

Medien

Videos zu Verizon Connect Work Verizon Connect Work Screenshot: Verizon Connect Work Screenshot: Verizon Connect Work Screenshot: Verizon Connect Work Screenshot: Verizon Connect Work Screenshot: Verizon Connect Work Screenshot:

Verizon Connect Work Bewertungen

Verizon Connect Work Bewertungen

Gesamtbewertung
2,7
/
5
Ausgezeichnet
28

Sehr gut
32

Durchschnitt
19

Gering
10

Schlecht
59

Preis-Leistungs-Verhältnis
2,4
Funktionen
2,6
Bedienkomfort
3
Kundenbetreuung
2,7
41% haben diese Anwendung empfohlen
Joanne S.

Verizon WORK

Stahlman-England, INC began using Verizon WORK in January 2015. The overall program was easy to implement and the Customer Support was beyond expectations! This program was less expensive than all other Service Programs and accomplished a lot more with regard to “real-time”, invoicing, reports, quotes, and customer follow-up. This Program has enhanced our business and the endless features Verizon WORK offers, is still being discovered and incorporated into our business plan

EXCELLENT FOR CONSOLIDATED CLIENT INFORMATION, SERVICE APPOINTMENTS & SCHEDULING, INVOICING, PROFITABILITY, AND DETAILED REPORTS!


Mit Google übersetzen
Jay C.

Dipping Your Toe into the Abyss of Digital Transformation

It is a phenomenal step towards a digital environment for the under served home services sector. Implementing Verizon Connect Work is a step in the right direction! At the end of the day Verizon is a telecom company and looking to upsell their products into your business.


Mit Google übersetzen
Joanna D.

Unkept Promises

It's a scheduling software that started on an internet base and tried to go to mobile and has failed in my opinion. They will roped us in with promises that they didn't keep. This is why we decided to leave.


Mit Google übersetzen
Verifizierter Rezensent

Great app

Used for 3years. Was very useful and feature full.


Mit Google übersetzen
Jamie D.

Product has limited capability and the customer service is some of the worst I've ever dealt...

Would not recommend this company as a work platform. From the limitations of their platform to the extent of their billing issues to the poor customer service, this is a poor provider all around.


Mit Google übersetzen
Joanne S.
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

Verizon WORK

Bewertet am 31.3.2016
Quelle der Bewertung: GetApp

Stahlman-England, INC began using Verizon WORK in January 2015. The overall program was easy to implement and the Customer Support was beyond expectations! This program was less expensive than all other Service Programs and accomplished a lot more with regard to “real-time”, invoicing, reports, quotes, and customer follow-up. This Program has enhanced our business and the endless features Verizon WORK offers, is still being discovered and incorporated into our business plan

EXCELLENT FOR CONSOLIDATED CLIENT INFORMATION, SERVICE APPOINTMENTS & SCHEDULING, INVOICING, PROFITABILITY, AND DETAILED REPORTS!

Vorteile

• Verizon WORK gives me, as Director of Corporate Operations, essential detailed productivity reports within seconds.

• Instead of needing 2 to 3 different software programs, Verizon WORK alone produces these reports.

• With a click, I have reports of total revenue including breakdown of labor, parts, travel time and actual job duration.

• Our technicians are able to sell more by doing quotes instantly. This exciting, real-time “Quotes” feature allows our office to email these figures within an hour, thereby closing more sales than ever before.

• Verizon WORK has allowed us to streamline and fast-track our paperwork; one-hour tasks are now done in minutes. Verizon WORK enabled our transition from piles of paperwork to next-generation technology.

Nachteile

PRODUCT ENHANCEMENT of certain issues. Example, more than one email address, speed of program when changing on the dashboard.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Jay C.
Branche: Finanzdienstleistungen
Untern. Größe: 2-10 Mitarbeiter
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

Dipping Your Toe into the Abyss of Digital Transformation

Weitere für Mehr als 2 Jahre genutzt
Bewertet am 12.12.2019
Quelle der Bewertung: Capterra

It is a phenomenal step towards a digital environment for the under served home services sector. Implementing Verizon Connect Work is a step in the right direction! At the end of the day Verizon is a telecom company and looking to upsell their products into your business.

Vorteile

I love the fact that Verizon Connect focuses on the technologically under served realm of the home services market. These business's technology initiatives take a hard stop at email and spreadsheets. When implemented and used correctly, Verizon Connect Work (formerly Fleetmatics WORK) can bring to the surface revenue opportunities that business owners and stakeholders were oblivious to. Being typically their first go at new technology, Verizon Connect Work is usually welcome because of the ease of implementation and use. The technology is priced right and the ROI is enormous! The ROI stems from getting off the paper, chalkboards, notepads and alleviating lost invoices. At the end of the day the software is the home service industries first step towards digital transformation in this Fourth Industrial Revolution.

Nachteile

In response to Verizon Connect Work being described by former users as "A Starter Software" or "Technology Training Wheels", there is high churn being there are more robust softwares that encompass the entire life of a work order. With out mentioning any software company names, Verizon Connect Work's book of business is on a mass exodus to other players. To add, their is limited to zero customer support and the buying process wasn't very enjoyable.

Verteilung der Bewertung

Bedienkomfort

Weiterempfehlungsquote: 5.0/10

Joanna D.
Branche: Hausmeisterservice
Untern. Größe: 11-50 Mitarbeiter
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

Unkept Promises

Täglich für Mehr als 1 Jahr genutzt
Bewertet am 19.2.2019
Quelle der Bewertung: Capterra

It's a scheduling software that started on an internet base and tried to go to mobile and has failed in my opinion. They will roped us in with promises that they didn't keep. This is why we decided to leave.

Vorteile

I loved how easy it was to navigate and filter to find the invoice/ticket/customer that I needed really fast. I loved how I could keep whatever information I needed with customized info boxes. Dispatching out to Employees was easy and the old App for the Techs out in the field could do many things. IT worked great on the desktop end.

Nachteile

When we 1st signed on we were promised that the program would keep track of our inventory. We are a HVAC business and we have a lot of parts to keep track of. It wasn't working great when we started and the old app was ok with it. Then they Upgraded and had a new App and they completely trashed the inventory program and didn't tell us.
Since we are located with lots of country and rural areas we were told that the app can work offline and update the main programs once it got back in data range. This has never worked properly and my Techs were calling me to update their tickets because the app wasn't working.
The New App upgrade came everything went downhill. Techs could no longer create their own jobs (and we have Techs for on-call weekends) Techs could no longer show discounts to the customers on the invoice. The app still didn't work out in rural areas. It doesn't not work very well on the Mobile end.
Everytime I had Customer service on the line they tried their best, but since everything that we as a company needed they couldn't provide we didn't want to stay with them.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 4.0/10

Verifizierter Rezensent
Branche: Einzelhandel
Untern. Größe: 501-1.000 Mitarbeiter
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

Great app

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 27.11.2018
Quelle der Bewertung: Capterra

Used for 3years. Was very useful and feature full.

Vorteile

It has many many functions. Full of cool features. Very useful.

Nachteile

Confusing some times. There are so many features and tools.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 5.0/10

Jamie D.
Branche: Verbraucherdienste
Untern. Größe: 2-10 Mitarbeiter
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

Product has limited capability and the customer service is some of the worst I've ever dealt with.

Täglich für Mehr als 1 Jahr genutzt
Bewertet am 17.11.2017
Quelle der Bewertung: SoftwareAdvice

Would not recommend this company as a work platform. From the limitations of their platform to the extent of their billing issues to the poor customer service, this is a poor provider all around.

Vorteile

Dispatch board is a decent portal for scheduling. Beyond this there has been very little positive with this program that I would recommend.

Nachteile

Used the system for 2 years. In that time, they have multiple programming issues. Including an error that took recurring jobs which were scheduled for 2 days and booked hundreds of calls for the same recurring issue months out. Resulting in thousands of calls on our schedule that needed to be removed once at a time. Took days to delete and further spent days helping their tech department to resolve the issue. Their programmer found an error in their system and did correct it but sorry about our luck for the cost and time to repair. Reimbursed us for a months service as thats all they could do. We have had numerous billing errors over the past two years and getting any resolution from them takes a minimum of 6 calls in my experience. Nobody is capable of making any decision regarding assisting a customer. We notified them that we were cancelling the contract with 90 days notice (60 required) and got confirmation of this. 2 weeks later I inquired as to the cancellation and was told nothing was in the system. Cancelled again following their process. Found out again that this hadn't been done. Wanted to lock me into another year of payment.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Nutzerempfehlung
6,2/10
Basierend auf 148 Benutzerbewertungen
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Verizon Connect Work Preis

Verizon Connect Work Preis

Beginnt ab
N/A
Gratis Testen
Abonnement
Preis-Leistungs-Verhältnis
Preis-Leistungs-Verhältnis
2,4/5
Basierend auf 148 Benutzerbewertungen
Vergleiche das Preis-Leistungs-Verhältnis mit Alternativen
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Verizon Connect Work Funktionen

Verizon Connect Work Funktionen

API
Abrechnung & Rechnungsstellung
Aktivitäts-Dashboard
Aktivitäts-Verfolgung
Anpassbare Berichterstellung
Audit Trail
Automatische Benachrichtigungen
Berichterstattung und Statistik
Bestandsverfolgung
Compliance Management
Daten-Import / -Export
Dokumentenmanagement
Dokumentenspeicher
Echtzeit-Berichterstattung
Echtzeit-Daten
Integration von Dritten
Inventarverwaltung
Wirtschaftsprüfung
Workflow-Management
Überwachung
Funktionen
2,6/5
Basierend auf 148 Benutzerbewertungen
Vergleiche Funktionen mit Alternativen
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Kategorien

Verizon Connect Work Häufig gestellte Fragen

Verizon Connect Work Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über Verizon Connect Work.

F. Welche Preispläne bietet Verizon Connect Work an?

Verizon Connect Work bietet folgende Kostenpläne an:

Preismodell: Abonnement

Gratis Testen: Nicht verfügbar

F. Was sind die Hauptfunktionen von Verizon Connect Work?

Wir haben keine Informationen über die Funktionen von Verizon Connect Work

F. Wer sind die typischen Nutzer von Verizon Connect Work?

Verizon Connect Work hat die folgenden typischen Kunden:

Kleine Unternehmen, Mittlere Unternehmen

F: Welche Sprachen werden von Verizon Connect Work unterstützt?

Wir haben keine Informationen darüber, welche Sprachen Verizon Connect Work unterstützt

F. Welche Preispläne bietet Verizon Connect Work an?

Verizon Connect Work hat folgende Preismodelle:

Abonnement

F. Unterstützt Verizon Connect Work mobile Geräte?

Verizon Connect Work unterstützt die folgenden Geräte:

Android, iPhone, iPad

F. Mit welchen anderen Applikationen integriert Verizon Connect Work?

Verizon Connect Work kann in folgende Anwendungen integriert werden:

KashFlow, MYOB Essentials, MYOB Essentials, QuickBooks Online, QuickBooks Online Advanced, ServMan, Stripe, Xero, Xero

F. Welche Varianten der Kundenbetreuung bietet Verizon Connect Work an?

Verizon Connect Work bietet folgende Optionen für Kundensupport:

Häufig gestellte Fragen, Wissensdatenbank, Online-Support, Telefon-Support, Video-Anleitungen