VanillaSoft

Lead-Management-Software und CRM-Lösung – Die Macht des Einfachen

4,7 /5 (141 Bewertungen) Eine Bewertung schreiben

VanillaSoft Übersicht

Was ist VanillaSoft?

Die Kernphilosophie und der Entwicklungsprozess von VanillaSoft basieren auf einem Konzept: Die Macht des Einfachen. Durch dieses Prinzip bietet VanillaSoft eine Plattform, auf der die Kunden von gesteigerter Produktivität, höheren Kontaktraten und Tools zur Umsatzkontrolle profitieren.

VanillaSoft wurde speziell für Sales Hunters entwickelt. Im traditionellen CRM stehen Funktionen für die Kontenverwaltung, die Auftragsverwaltung und den Kundenservice im Vordergrund. VanillaSoft hingegen stellt Tools zur Lead-Generierung und -Pflege bereit, die erforderlich sind, um neue Geschäfte erfolgreich zu managen und abzuschließen. Egal, ob du Hot Leads anrufst, auf Kaltakquise angewiesen bist oder dich irgendwo dazwischen befindest: VanillaSoft ist die Lösung für den Verkauf über das Telefon.

VanillaSoft Übersicht

Kosten

Beginnt ab
100,00 $/Monat

Preisoptionen

Gratis Testen
Abonnement
Preis-Leistungs-Verhältnis

VanillaSoft Funktionen

Geräte
Unternehmensgröße
K M G
Märkte
Vereinigte Staaten von Amerika, Kanada, Vereinigtes Königreich, Australien
Unterstützte Sprachen
Englisch

Medien

3-panel-call-screen
call activity dashboard
4-panel-call-screen
calendar
Videos zu VanillaSoft VanillaSoft Screenshot: 3-panel-call-screen VanillaSoft Screenshot: call activity dashboard VanillaSoft Screenshot: 4-panel-call-screen VanillaSoft Screenshot: calendar

VanillaSoft Bewertungen

VanillaSoft Bewertungen

Gesamtbewertung
4,7
/
5
Ausgezeichnet
106

Sehr gut
32

Durchschnitt
3

Gering
0

Schlecht
0

Preis-Leistungs-Verhältnis
4,7
Funktionen
4,5
Bedienkomfort
4,7
Kundenbetreuung
4,6
98% haben diese Anwendung empfohlen
Melissa A.

Appointment Setting & Prospect Management for the professional


Mit Google übersetzen
Jeremy O.

SDR Sales Simplified

We use this product for cold calling and setting appointments. Works great. Let’s you script calls, setup sequences, and automate workflows. Allows reps to focus on the quality of the conversation because everything else is automated. Our SDR team would not exist if we would not have implemented VanillaSoft. Dump leads in and get to work.


Mit Google übersetzen
Rebecca H.

Where's the App and Pause Calling?

Should have more portability (create an app) for those on the go and better functionality. Lose the browser only.


Mit Google übersetzen
Scott C.

The ultimate "Phone" prospecting tool for businesses

Overall, this is my "go to" system. I wish it was a little cheaper but it does what we need it to do and it does it very well! If you work in this system every day, it will make you successful! Hit the start button and go!


Mit Google übersetzen
Scott A.

VanillaSoft is Essential to our Success

Our Lead Management team of 13 reps uses VanillaSoft as our primary CRM in setting appointments for a sales team of over 100 located throughout the United States. The following VanillaSoft features are keys to our success:

Auto dialing with VOIP – allows us to make over 65,000 dials each month with minimal loss of production time from our reps. Quality and connection of calls are excellent.
Branch Scripting- provides easy transition for our new hires to feel comfortable and prepared to handle objections.
Google Calendar (appointment setting) – This is one of the most valuable features to our team because it allow us to view our external sales agent’s calendar in real time reducing the chance for double booking appointments.
Salesforce Integration – Using VanillaSoft’s Salesforce integration our Marketing department has pushed over 400,000 leads to VanillaSoft and continues to update VanillaSoft with new web leads daily. All activities (calls, appointments, emails, etc..) generated in VanillaSoft are instantly uploaded into our Salesforce platform for lead tracking and reporting to our Sales team and Sr. Management.
Support – There is NO better support team. This team works tireless to insure they respond to your my support ticket with a one call resolution. Their engineers were instrumental in the VanillaSoft - Salesforce integration by demonstrating their extensive working knowledge of both VanillaSoft and Salesforce with our Salesforce Dev team. This experience and willingness to get and stay engaged made for a smooth and fast integration.


Mit Google übersetzen
Melissa A.
Untern. Größe: 11-50 Mitarbeiter
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

Appointment Setting & Prospect Management for the professional

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 30.3.2018
Quelle der Bewertung: Capterra

Vorteile

Responsive and knowledgeable internal customer support and top notch staff interactions. Google calendar integration allows you to set appointments with confidence that the representative (external agent) will be available for them! Automatic timezone allocation for prospect records which allows appointments to be set for representatives who operate nationwide with no manual accounting for timezone needed; the software is nearly goof proof in calendaring considerations. Unlimited projects allowed and robust customization ensures that every project/marketing campaign is uniquely set up to meet your company or client's needs. I really appreciate the ability to customize result codes and the fact that you are not regulated to rigid categories or outcome processes. Each result can trigger multiple functions and this gives the administrator the power to control and maintain appropriate routing of prospects with minimal user effort. A decent dashboard system and intuitive reporting creation.

Nachteile

My top complaint has to be with the WYSIWYG editor for scripts and email templates, it is sufficient. However, in the NEW VS interface pasting text with from Google Docs or Word invariably produces an error (complete hang on selecting that script, only fixable by reverting to previous version interface) if the document was over a page long, unless pasted as plain text. Even if the original document has all formatting removed prior to copying. I would greatly appreciate a fix for this and support for pasting simple formatting options without errors.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Jeremy O.
Branche: Computer-Software
Untern. Größe: 51-200 Mitarbeiter
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

SDR Sales Simplified

Täglich für 6-12 Monate genutzt
Bewertet am 23.1.2020
Quelle der Bewertung: Capterra

We use this product for cold calling and setting appointments. Works great. Let’s you script calls, setup sequences, and automate workflows. Allows reps to focus on the quality of the conversation because everything else is automated. Our SDR team would not exist if we would not have implemented VanillaSoft. Dump leads in and get to work.

Vorteile

Allows for SDR sales automation, custom rules and workflows, and gets results.

Nachteile

Could be prettier, I suppose. I’m being picky here - it’s great at what it does.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Rebecca H.
Branche: Unternehmensberatung
Untern. Größe: 2-10 Mitarbeiter
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

Where's the App and Pause Calling?

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 14.3.2018
Quelle der Bewertung: SoftwareAdvice

Should have more portability (create an app) for those on the go and better functionality. Lose the browser only.

Vorteile

Easy to use for end user. Open platform and superior navigation/disposition functions. Easy to add tagged fields to pull data in a variety of ways.

Nachteile

No stand alone apps for android, iOS, pc or mac. Just browser functionality. Cannot pause calling (for reporting). If agents stay logged in on their browser it acts like active hours. No way to adjust have to manually adjust reporting.

Verteilung der Bewertung

Bedienkomfort

Weiterempfehlungsquote: 5.0/10

Scott C.
Branche: Versicherung
Untern. Größe: 2-10 Mitarbeiter
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

The ultimate "Phone" prospecting tool for businesses

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 25.5.2020
Quelle der Bewertung: Capterra

Overall, this is my "go to" system. I wish it was a little cheaper but it does what we need it to do and it does it very well! If you work in this system every day, it will make you successful! Hit the start button and go!

Vorteile

I have used this system on and off since 2009 and it's come a long way since then. I keep going back to it because it does the main important things very well. Also, I've had telemarketers try two other systems and they all loved Vanillasoft the most. In fact, after deciding to go with a cheaper option, they would come back to me and ask if we could use VS again. Including my son who just told me yesterday that he always loved Vanillasoft because it took the guesswork out of the picture and only showed you one lead at a time. I think that's one of the main benefits.

1. It puts one lead in front of you at a time. It eliminates the question "who should I call?".
2. It doesn't let you think too much or waste time.
3. The follow up system works great. Meaning, it's easy to leave a note and schedule a call back whether its using the calendar feature or using the dispositions that automatically put the lead back in your que at a predetermined date. Either way you do it, I always felt completely confident that once I finished with a lead that it would come back to me at the appropriate time without me having to think about it. That's huge!
4. The activity dashboard is awesome. It tells you how many dials, conversations, appts, length of time spent on calls, etc. It really puts all the data right in front of you.
5. Emailing and Document Library: Email right from the system using templates and store docs. Very Easy!
6. Hands down, best customer service in the business!!!

Nachteile

Price: For the first user its going to cost you about $200 if you want all the features. $100 for the basics and then $30 for auto-dialing, $30 for their phone and $30 to record and store calls. Every other user is $80 for the basics + $90 for the rest. So, two users with everything will cost you about $370 a month. With that said, I always go back to it. So, better to spend money on something that will get you results.

Reports: They are great and endless... just wish they were easier to put together. It takes some time to really understand how to generate them. Also, wish they had automated reports that once you set up, they just get emailed to you everyday.

Integrations: This is a phone marketing system with "some" email capabilities. It's not going to do social or look up lead data etc... I wish it would integrate with other email marketing systems like constant contact. It does tell you when someone opens an email if you're in the lead... but it doesn't tell you how often they opened and I don't believe it lets you call just the people who open your emails. It might but I'm not sure how if it does.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Scott A.
Branche: Versicherung
Untern. Größe: 1.001-5.000 Mitarbeiter
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

VanillaSoft is Essential to our Success

Bewertet am 27.9.2016
Quelle der Bewertung: GetApp

Our Lead Management team of 13 reps uses VanillaSoft as our primary CRM in setting appointments for a sales team of over 100 located throughout the United States. The following VanillaSoft features are keys to our success:

Auto dialing with VOIP – allows us to make over 65,000 dials each month with minimal loss of production time from our reps. Quality and connection of calls are excellent.
Branch Scripting- provides easy transition for our new hires to feel comfortable and prepared to handle objections.
Google Calendar (appointment setting) – This is one of the most valuable features to our team because it allow us to view our external sales agent’s calendar in real time reducing the chance for double booking appointments.
Salesforce Integration – Using VanillaSoft’s Salesforce integration our Marketing department has pushed over 400,000 leads to VanillaSoft and continues to update VanillaSoft with new web leads daily. All activities (calls, appointments, emails, etc..) generated in VanillaSoft are instantly uploaded into our Salesforce platform for lead tracking and reporting to our Sales team and Sr. Management.
Support – There is NO better support team. This team works tireless to insure they respond to your my support ticket with a one call resolution. Their engineers were instrumental in the VanillaSoft - Salesforce integration by demonstrating their extensive working knowledge of both VanillaSoft and Salesforce with our Salesforce Dev team. This experience and willingness to get and stay engaged made for a smooth and fast integration.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Nutzerempfehlung
9,3/10
Basierend auf 141 Benutzerbewertungen
Vergleiche Nutzerempfehlungen mit Alternativen
Mit Alternativen vergleichen

VanillaSoft Preis

VanillaSoft Preis

Beginnt ab
100,00 $/Monat
Gratis Testen
Abonnement
Preis-Leistungs-Verhältnis
Preis-Leistungs-Verhältnis
4,7/5
Basierend auf 141 Benutzerbewertungen
Vergleiche das Preis-Leistungs-Verhältnis mit Alternativen
Mit Alternativen vergleichen

VanillaSoft Funktionen

VanillaSoft Funktionen

API
Aktivitäts-Dashboard
Aktivitäts-Verfolgung
Anpassbare Vorlagen
Automatische Benachrichtigungen
Berichterstattung und Statistik
CRM-Integration
Daten-Import / -Export
Echtzeit-Daten
Integration von Dritten
Kontakt-Datenbank
Kontaktmanagement
Lead-Erfassung
Leadmanagement
Suchfunktion
Verkaufsanalyse
Verkaufsberichterstattung
Verkäufe nachverfolgen
Werkzeuge zur Zusammenarbeit
Workflow-Management
Funktionen
4,5/5
Basierend auf 141 Benutzerbewertungen
Vergleiche Funktionen mit Alternativen
Mit Alternativen vergleichen

Kategorien

VanillaSoft Häufig gestellte Fragen

VanillaSoft Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über VanillaSoft.

F. Welche Preispläne bietet VanillaSoft an?

VanillaSoft bietet folgende Kostenpläne an:

Beginnt ab: 100,00 $/Monat

Preismodell: Abonnement

Gratis Testen: Verfügbar

F. Was sind die Hauptfunktionen von VanillaSoft?

Wir haben keine Informationen über die Funktionen von VanillaSoft

F. Wer sind die typischen Nutzer von VanillaSoft?

VanillaSoft hat die folgenden typischen Kunden:

Kleine Unternehmen, Großunternehmen, Non-Profit, Mittlere Unternehmen

F: Welche Sprachen werden von VanillaSoft unterstützt?

VanillaSoft unterstützt die folgenden Sprachen:

Englisch

F. Welche Preispläne bietet VanillaSoft an?

VanillaSoft hat folgende Preismodelle:

Abonnement

F. Unterstützt VanillaSoft mobile Geräte?

Wir haben keine Informationen darüber, welche Geräte VanillaSoft unterstützt

F. Mit welchen anderen Applikationen integriert VanillaSoft?

VanillaSoft kann in folgende Anwendungen integriert werden:

Authorize.net, Comm-unity, DocuSign, FluentStream, Salesforce Sales Cloud, VerticalResponse, Vonage Business

F. Welche Varianten der Kundenbetreuung bietet VanillaSoft an?

VanillaSoft bietet folgende Optionen für Kundensupport:

Wissensdatenbank, Telefon-Support