ProWorkflow

Ease of use

This software hasn't evolved in the 3 years I have used it (across three different companies). The reports are not-intuitive and very static - easy things I want to track as the admin are difficult to build or don't produce exactly what I need without offline manipulation. Basic functionality like filtering all tasks by project manager (not just assignee) have never been introduced.

I have returned yet again to use PWF as I have started designing. The features have improved tremendously, certainly more user-friendly, great project templates to apply to make it easier to set up which I love! You can even make your own Project templates, which is a bonus.

I came straight back to ProWorkflow because it helped me so much I am now a returning customer and a happy one at that!

The only thing I can think of is that one important social media link field is missing in the contacts section, which I have put a request in for with IT.

We have used Proworkflow for around 10 years and heavily use it for time tracking, resource scheduling, budget management and cost tracking. We run a marketing agency with a team of 13 people and all users rely on PWF for daily management of their billable. The reporting features are strong and customisable. The interface continues to improve and periodic upgrades that always seem o add another level of improvement and usability.

We have seen other more feature rich software options on the market that would improve our client collaboration.