Über When I Work

Verwende When I Work, um Mitarbeiter einfach einzuplanen und mit ihnen zu kommunizieren. Sende den Personaleinsatzplan als Kurzmitteilung an das Personal. When I Work enthält kostenlose mobile Anwendungen für iPhone und Android. Ebenfalls enthalten ist eine 2-Weg-Textnachrichtenoption, mit der Mitarbeiter offene Schichten akzeptieren und ihren Personaleinsatzplan per SMS anfordern können. Aktiviere die Anwesenheit, und gestatte deinen Mitarbeitern die Verwendung der mobilen Stempeluhr, damit sie sich von ihrem Smartphone aus einbuchen können oder richte ein iPad als Terminal ein. Du kannst auf der Karte einfach sehen, an welchem Standort sich Mitarbeiter einbuchen. Nachdem du die Arbeitszeittabelle überprüft hast, kannst du sie mit einem Klick fertigstellen.

Preisoptionen ab:

$ 2,00/Monat

  • Kostenlose Version
  • Gratis Testen
  • Abonnement

Die 5 Top-Alternativen zu When I Work

Geräte

Unternehmensgröße

S M L

Märkte

Australien, Kanada, Deutschland, Vereinigtes Königreich, Irland, Niederlande, Neuseeland, Singapur, Vereinigte Staaten, Südafrika

Unterstützte Sprachen

Englisch

Preisoptionen ab:

$ 2,00/Monat

  • Kostenlose Version
  • Gratis Testen
  • Abonnement

Die 5 Top-Alternativen zu When I Work

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Funktionen

Gesamtzahl der Funktionen von When I Work: 112

  • API
  • Abrechenbare & nicht abrechenbare Stunden
  • Abrechnung & Rechnungsstellung
  • Aktivitäts-/Newsfeeds
  • Aktivitäts-Dashboard
  • Aktivitäts-Verfolgung
  • Alarmfunktion / Benachrichtigungen
  • Anwesenheitsmanagement
  • Arbeitskostenberichte
  • Arbeitskostenrechner
  • Arbeitsplatz-Nachverfolgung
  • Arzt-Management
  • Aufgaben-Fortschrittsverfolgung
  • Aufgabenmanagement
  • Aufgabenplanung
  • Auftragnehmer-Management
  • Ausschuss-Management
  • Automatische Zeiterfassung
  • Automatisierte Terminplanung
  • Bedarfsplanung
  • Bedienungspersonal-Management
  • Berichterstattung / Analyse
  • Berichterstattung und Statistik
  • Budgetierung/Prognosen
  • Chat / Messaging
  • Compliance Management
  • Daten-Import / -Export
  • Drag-and-Drop
  • E-Mail Erinnerungen
  • Echtzeit-Aktualisierungen
  • Echtzeit-Analytik
  • Echtzeit-Benachrichtigungen
  • Echtzeit-Berichterstattung
  • Echtzeit-Chat
  • Echtzeit-Daten
  • Echtzeit-Planung
  • Echtzeitüberwachung
  • Einmalige Anmeldung
  • Erinnerungen
  • Eventplanung
  • Facility-Management
  • Freiwilligen-Management
  • Freizeit-Anfragen
  • Für Kantinen
  • Für Schulen
  • GPS
  • Gruppen-Terminplanung
  • Integration in QuickBooks
  • Integration in die Buchhaltung
  • Kalender-Synchronisierung
  • Kalenderverwaltung
  • Klassenterminplanung
  • Kommunikationsmanagement
  • Kontrolle des Genehmigungsprozesses
  • Krankheitsausfall-Nachverfolgung
  • Kreditplanung
  • Leistungskennzahlen
  • Lohn- und Gehaltslisten-Management
  • Mehrere Abrechnungstarife
  • Mehrere Standorte
  • Mitarbeiter-Datenbank
  • Mitarbeiter-Onboarding
  • Mitarbeiter-Self-Service
  • Mitarbeiter-Standortverfolgung
  • Mitarbeitereinsatzplanung
  • Mitarbeitermanagement
  • Mitarbeiterportal
  • Mitarbeiterprofile
  • Mitarbeiterzeiterfassung
  • Mobile Benachrichtigungen
  • Mobile Zeiterfassung
  • Mobiler Zugriff
  • Multi-Channel-Kommunikation
  • Nachfragevorhersage
  • No-Show-Nachverfolgung
  • Offline-Zeiterfassung
  • Offline-Zugriff
  • On-Call-Pläne
  • Online-Buchung
  • Online-Stechkarte
  • Online-Zeiterfassung
  • Online-Zeiterfassung
  • Personalverwaltung
  • Prognose
  • Prognosen
  • Ressourcen-Planung
  • Ressourcenmanagement
  • SMS-Nachrichtenversand
  • Schichttausch
  • Self-Service Portal
  • Sichere Datenspeicherung
  • Stempeluhr
  • Suchen / filtern
  • Terminplanverteilung
  • Textnachrichtenversand
  • Timesheet Management
  • Urlaubsverfolgung
  • Urlaubsverwaltung
  • Variable Mitarbeiter
  • Veranstaltungsmanagement
  • Verfolgen der Teilnahme
  • Verfügbarkeit-Management
  • Verkaufspunkt POS
  • Zeit & Anwesenheit
  • Zeit & Kosten Verfolgung
  • Zeiterfassung
  • Zeitverfolgung
  • Zugriffskontrollen / Berechtigungen
  • Zusammenfassende Berichte
  • für das Gesundheitswesen
  • iCalendar-Support
  • Überstunden-Berechnung

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Nutzerbewertungen

Gesamtbewertung

4,5 /5
(890)
Preis-Leistungs-Verhältnis
4,4/5
Funktionen
4,3/5
Bedienkomfort
4,5/5
Kundenbetreuung
4,5/5

Hast du When I Work bereits?

Andere Softwarekäufer brauchen deine Hilfe! Produktbewertungen helfen uns allen, die richtigen Entscheidungen zu treffen.

Eine Bewertung schreiben
5 von 890 Bewertungen angezeigt
Trish C. Trish C.
Gesamtbewertung
  • Branche: Tierarzt
  • Untern. Größe: 2-10 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great software for teams of all sizes

Bewertet am 25.7.2019

I've been using this software for 5 years, first as an employee then as an employer. Ease of use...

I've been using this software for 5 years, first as an employee then as an employer. Ease of use for both parties is fantastic and it's well worth paying for to save the time. When I change places of business, if I have a choice, I will choose When I Work again and again.

Vorteile

- Shift templates, makes scheduling a lot easier
- The ability to copy and paste any shift, even faster than clicking and choosing
- Simple to add and remove employees
- App is fairly easy to use
- Time clock is awesome, easy to use

Nachteile

- Looking at the full staff schedule on a particular day can be tedious.
- For those making schedules, it's so much easier to do on a computer
- In order to have a printed schedule, it downloads the PDF which you then have to print. I wish this printed right off the website.

In Betracht gezogene Alternativen

Gingr

Gründe für den Wechsel zu When I Work

The hourly staff scheduling that comes with Gingr leaves a LOT to be desired and has a lot of catching up to do to even be basically useful.

Antwort von When I Work

Hi Trish,

Thank you for taking the time to review When I Work, and your feedback is appreciated! We are always looking for ways to make improvements and appreciate users like you that provide feedback so we can enhance and improve When I Work!

Best,
Amanda

Erin M. Erin M.
Gesamtbewertung
  • Branche: Essen & Trinken
  • Untern. Größe: 11-50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Scheduling made simple

Bewertet am 16.3.2020

Overall we have loved using When I Work. It makes scheduling seamless and reduces the amount of...

Overall we have loved using When I Work. It makes scheduling seamless and reduces the amount of time we spend on employee schedules. We also really love the reminders and text alerts as it makes it easy to communicate with our team quickly when things change.

Vorteile

When I Work is so easy to use, it is simple to add employees, great for creating shift templates and the chat features and shift drop applications make changing the schedule simple for employees. As a manager these features are awesome as they reduce the amount of time that I spend re-working the schedule.

Nachteile

The only challenge we have faced is that we don't have access to the task list as we don't pay for this version of the application. We would love to try it out to see if it is a good value add for us.

In Betracht gezogene Alternativen

Schedulefly

Gründe für den Wechsel zu When I Work

We liked how easy it was to use, and how many add ons there are included with the basic account.

Antwort von When I Work

Hi Erin -

Thank you so much for taking the time to give us such a lovely review!

I'm so happy to hear features we offer like Shift Swaps & Drops and WorkChat have been so useful for you. It's awesome to hear that scheduling has gotten easier as well!

We'd be happy to discuss our Tasks feature and see what options are available for you. Feel free to submit a ticket at https://help.wheniwork.com/submit-a-ticket/ so we can assist!

Again, thanks so much for this lovely review!

Kindly,
Adrianne

Jacqueline J. Jacqueline J.
Gesamtbewertung
  • Branche: Tierarzt
  • Untern. Größe: 11-50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 10.0 /10

When I Work

Bewertet am 16.11.2021

Vorteile

This was the first job I had that has used an app for clock in and clock out and to keep track of accumulated hours. It is very easy to use, I required no training prior to using it. It is easy to confirm shifts that are scheduled in advance because they pop up to confirm when you open the app. It is also very easy to take lunch breaks from the home screen and see the elapsed time. I also really like that the hours are calculated as soon as you clockout and you are able to add a note if you clocked in or out late.

Nachteile

I did not like the mass amount of emails about my shifts when I first started using the app, my schedule was pretty much the same every week so once I disabled the emails I don't see anything wrong with the app.

Antwort von When I Work

Hello Jacqueline,

Natalie here with When I Work's Customer Care team! Thank you for taking the time to leave a review - we're happy to hear the app helped to make your work life a little easier.

It sounds like you were able to adjust your Alert Preferences to cut down on the emails you were getting, but if you have any other questions or issues we can assist with, please don't hesitate to reach out at https://help.wheniwork.com/submit-a-ticket/ - we're here to help!

Thank you,
Natalie

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Bekleidung & Mode
  • Untern. Größe: 11-50 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 1.0 /10

Deceptive & misleading pricing practices, little integration, but certainly quite slick.

Bewertet am 4.4.2017

Vorteile

Looks slick, appears to offer a lot (which it does, at a cost, see below...)

Customer support is very responsive - live chat, email, etc. I may not like their answers (see below) but I can't fault their timely attention, their patience, their attentiveness.

Nachteile

1. Pricing Practices

The page at wheniwork.com/pricing says nothing, just that schedulling is free for less than 75 employees (and anything over is a "contact us for enterprise" price, which is fine). Great, I think, I'll sign up, start working with it.

Glad I didn't invest much time. I set up a few employees, downloaded the apps, started working out the wrinkles. And after a few hours of looking, and testing, and reading, it looks good, but...

...then I discover that basic features like scheduling more than 10 days ahead (!) are paid-for. So is time tracking. Etc. That's ok to charge, but not ok to deceive - and there's *no* simple way right now to see a comparison of features and costs before getting signed-up.

And this is not a small bump. You can't bolt-on a little extra. To get a proper working app, the minimum number of users they offer 20 minimum and the time attendance module adds something like 50% on top.

But really it is transparency and deceptive practices that have *really* turned me against this product in a *very* short period of time - and that is *very* sad. If they'd allowed me to choose up front to devote my time, great; but they didn't.

I had to ask support what "long-term scheduling" meant (that being something not included in the free plan). That means more than 10 days... No other warning of that, that I could see. I feel deceived.

2. App Reliability

Others have mentioned glitches. I started working with the iPhone app - it stopped working for some tasks. I contacted support who said it was restricted to my account only, and they would get their developers to look at it. So I stopped using the iPhone app. My wife's Android phone wouldn't recognise her (valid) phone number when accepting a request to log in. So 2 strikes there. Your mileage may vary.

3. Limited Integrations

A few years ago, WIW posted on their Facebook page that they used Xero. Some commented then - why no integration? No answer. Years later, still no integration with Xero. No Zapier integration, either.

The cynic might think that WIW gets kick-backs / referral fees / bonusnes from Quick Books, Gusto, etc. which is why they're the (very limited) integration "partners". There's an API of course, if I had time.

Again, I'd forgive that for a free / cheap deal. But it isn't a free / cheap deal *for a working scheduling solution* - a schedule that doesn't reach into next week is *not* a working schedule.

So, yes, I'm annoyed. I feel like I've wasted my time. I feel like I've been deceived. I feel like I signed-up and invested time based upon what is almost a lie. And that sucks - not least because it was so needless. The product isn't awful, the pricing (whilst I may not like it) isn't the worst out there. The limitations are limitations, but every product has some.

And that, really, is sad.

The silver lining is that the free plan only launched yesterday. So perhaps they'll think again about the offering. And my experience is unlikely to be the same as that people had before me. But it is what it is today - so much so that I've signed-up for GetApp just to leave this review.

Antwort von When I Work, Inc.

Hi there,

Thank you for taking the time to write us a review. I'm sorry this is not a more personalized response but it appears you have not listed your name, title or company in your GetApp review.

As you said, we did just launch our free plan. We hope that many small businesses, including those like you in the apparel and fashion industry, will find value in being able to schedule their employees 10 days in advance and notify them electronically rather than printing out Excel spreadsheets that require their employees to come into a physical location to see their schedule or call a coworker who is currently working to find out when their next shifts will be. As with any new launch, we will continue to try to improve and appreciate your honest and thoughtful feedback about the pricing and how it was displayed to you. Our intention is certainly not to deceive or mislead our customers or potential customers.

We are glad to know that despite your perception of the product and its pricing, our Customer Support did what they do best and answered your questions in a timely and attentive manner.

Have a nice day,
Customer Success @ When I Work

Shannon V. Shannon V.
Gesamtbewertung
  • Branche: Staatsverwaltung
  • Untern. Größe: 11-50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 3.0 /10

Acceptable product quality but poor service

Bewertet am 2.9.2021

I've been using it so long I don't remember the sales and implementation process. It's probably...

I've been using it so long I don't remember the sales and implementation process. It's probably time to start shopping for a new solution, but I can't be bothered because my staff are used to it and it basically does what's it's supposed to.

Vorteile

It is fairly easy to build the schedule every week and staff get notified right away. The time off feature works really well. I like the "Open Shifts" feature for weeks when we are short staffed.

Nachteile

So many things, but mostly that I have used it for 7 years and it has hardly evolved. Or at least when they do add features, you almost always have to pay for them. I made some changes a few years ago that broke somethings and tried to get someone on the phone and was basically told that I dont' qualify for phone support. They didn't solve my issue (I'm just tolerating it). Kind of annoying considering that I hav epaid about $8400 USD for this software over the past 7 years. I feel I'm worth a 15 minute phone call to troubleshoot my issues and make it work better for me.

Antwort von When I Work

Hi Shannon,

Thank you for taking the time to review our application. We love and appreciate hearing feedback. We are always looking for ways to improve our product to best support all of our customers.

I am sorry to hear there seems to be an issue that has not been resolved for you. We are very happy to help correct this. We do have a Live Chat option for live support that can be very useful real time.

Please feel free to reach out to us directly anytime you need us. We are always here and happy to assist in the most effecient way possible!

Again, we definitely appreciate the feedback and look forward to continuing to serve your Scheduling and Time Keeping needs.

Respectfully,
Ethan

5 von 890 Bewertungen angezeigt Alle Bewertungen

When I Work Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über When I Work.

When I Work bietet folgende Kostenpläne an:

  • Beginnt ab: $ 2,00/Monat
  • Preismodell: Abonnement
  • Gratis Testen: Verfügbar

When I Work hat die folgenden typischen Kunden:

Selbstständig, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

When I Work unterstützt die folgenden Sprachen:

Englisch

When I Work unterstützt die folgenden Geräte:

Android (mobil), iPhone (mobil), iPad (mobil)

When I Work kann in folgende Anwendungen integriert werden:

321Forms, ADP Workforce Now, Crew, Facebook for Business, Google Calendar, Google Workspace, Gusto, OnPay, OnPay Solutions, PayPal, QuickBooks Online Advanced, Quickbooks Online, Square Point of Sale, Starboard Suite, Tribepad, Vend, Zapier

When I Work bietet folgende Optionen für Kundensupport:

E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Chat

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