Über When I Work

Verwende When I Work, um Mitarbeiter einfach einzuplanen und mit ihnen zu kommunizieren. Sende den Personaleinsatzplan als Kurzmitteilung an das Personal. When I Work enthält kostenlose mobile Anwendungen für iPhone und Android. Ebenfalls enthalten ist eine 2-Weg-Textnachrichtenoption, mit der Mitarbeiter offene Schichten akzeptieren und ihren Personaleinsatzplan per SMS anfordern können. Aktiviere die Anwesenheit, und gestatte deinen Mitarbeitern die Verwendung der mobilen Stempeluhr, damit sie sich von ihrem Smartphone aus einbuchen können oder richte ein iPad als Terminal ein. Du kannst auf der Karte einfach sehen, an welchem Standort sich Mitarbeiter einbuchen. Nachdem du die Arbeitszeittabelle überprüft hast, kannst du sie mit einem Klick fertigstellen.

Preisoptionen ab:

$ 2,50/Monat

  • Kostenlose Version
  • Gratis Testen
  • Abonnement

Die 5 Top-Alternativen zu When I Work

Typische Kunden

  • Freie Mitarbeiter
  • Kleine Unternehmen (2–50)
  • Mittelgroße Unternehmen (51–500)
  • Großunternehmen (500 und mehr)

Einsatz

  • Cloudbasiert
  • On-Premise (vor Ort)

Märkte

Australien, Kanada, Deutschland, Vereinigtes Königreich, Irland , Niederlande, Neuseeland, Singapur, Vereinigte Staaten, Südafrika

Unterstützte Sprachen

Englisch

Preisoptionen ab:

$ 2,50/Monat

  • Kostenlose Version
  • Gratis Testen
  • Abonnement

Die 5 Top-Alternativen zu When I Work

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Funktionen

Gesamtzahl der Funktionen von When I Work: 112

  • API
  • Abrechenbare & nicht abrechenbare Stunden
  • Aktivitäts-/Newsfeeds
  • Aktivitäts-Dashboard
  • Aktivitäts-Verfolgung
  • Alarmfunktion / Benachrichtigungen
  • Anwesenheitsmanagement
  • Arbeitskostenberichte
  • Arbeitskostenrechner
  • Arbeitsplatz-Nachverfolgung
  • Arzt-Management
  • Aufgaben-Fortschrittsverfolgung
  • Aufgabenmanagement
  • Aufgabenplanung
  • Auftragnehmer-Management
  • Ausfallzeit-Management
  • Ausschuss-Management
  • Automatische Zeiterfassung
  • Automatisierte Terminplanung
  • Bedarfsplanung
  • Bedienungspersonal-Management
  • Berichterstattung / Analyse
  • Berichterstattung und Statistik
  • Budgetierung/Prognosen
  • Chat / Messaging
  • Compliance Management
  • Daten-Import / -Export
  • Drag-and-Drop
  • E-Mail Erinnerungen
  • Echtzeit-Aktualisierungen
  • Echtzeit-Analytik
  • Echtzeit-Benachrichtigungen
  • Echtzeit-Berichterstattung
  • Echtzeit-Chat
  • Echtzeit-Daten
  • Echtzeit-Planung
  • Echtzeitüberwachung
  • Einmalige Anmeldung
  • Erinnerungen
  • Eventplanung
  • Facility-Management
  • Filesharing
  • Freiwilligen-Management
  • Freizeit-Anfragen
  • Für Salons und Spas
  • GPS
  • Gruppen-Terminplanung
  • Integration in QuickBooks
  • Integration in die Buchhaltung
  • Kalender-Synchronisierung
  • Kalenderverwaltung
  • Klassenterminplanung
  • Kommunikationsmanagement
  • Kontrolle des Genehmigungsprozesses
  • Krankheitsausfall-Nachverfolgung
  • Kreditplanung
  • Leistungskennzahlen
  • Lohn- und Gehaltslisten-Management
  • Mehrere Abrechnungstarife
  • Mehrere Standorte
  • Mitarbeiter-Datenbank
  • Mitarbeiter-Onboarding
  • Mitarbeiter-Self-Service
  • Mitarbeiter-Standortverfolgung
  • Mitarbeitereinsatzplanung
  • Mitarbeitermanagement
  • Mitarbeiterportal
  • Mitarbeiterprofile
  • Mitarbeiterzeiterfassung
  • Mobile Benachrichtigungen
  • Mobile Zeiterfassung
  • Mobiler Zugriff
  • Multi-Channel-Kommunikation
  • Nachfragevorhersage
  • No-Show-Nachverfolgung
  • Offline-Zeiterfassung
  • Offline-Zugriff
  • On-Call-Pläne
  • Online-Buchung
  • Online-Stechkarte
  • Online-Zeiterfassung
  • Online-Zeiterfassung
  • Personalmanagement
  • Personalverwaltung
  • Prognose
  • Prognosen
  • Ressourcen-Planung
  • Ressourcenmanagement
  • SMS-Nachrichtenversand
  • Schichttausch
  • Self-Service Portal
  • Sichere Datenspeicherung
  • Stempeluhr
  • Suchen / filtern
  • Terminplanverteilung
  • Textnachrichtenversand
  • Timesheet Management
  • Urlaubsverfolgung
  • Urlaubsverwaltung
  • Variable Mitarbeiter
  • Veranstaltungsmanagement
  • Verfolgen der Teilnahme
  • Verfügbarkeit-Management
  • Zeit & Anwesenheit
  • Zeit & Kosten Verfolgung
  • Zeiterfassung
  • Zeitverfolgung
  • Zugriffskontrollen / Berechtigungen
  • Zusammenfassende Berichte
  • für den Einzelhandel
  • iCalendar-Support
  • Überstunden-Berechnung

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Nutzerbewertungen

Gesamtbewertung

4,5 /5
(962)
Preis-Leistungs-Verhältnis
4,4/5
Funktionen
4,3/5
Bedienkomfort
4,4/5
Kundenbetreuung
4,4/5

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Eine Bewertung schreiben
Zeigt 5 von 962 Bewertungen
Trish
Gesamtbewertung
  • Branche: Tierarzt
  • Unternehmensgröße: 2-10 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Great software for teams of all sizes

Bewertet am 25.7.2019

I've been using this software for 5 years, first as an employee then as an employer. Ease of use...

I've been using this software for 5 years, first as an employee then as an employer. Ease of use for both parties is fantastic and it's well worth paying for to save the time. When I change places of business, if I have a choice, I will choose When I Work again and again.

Vorteile

- Shift templates, makes scheduling a lot easier
- The ability to copy and paste any shift, even faster than clicking and choosing
- Simple to add and remove employees
- App is fairly easy to use
- Time clock is awesome, easy to use

Nachteile

- Looking at the full staff schedule on a particular day can be tedious.
- For those making schedules, it's so much easier to do on a computer
- In order to have a printed schedule, it downloads the PDF which you then have to print. I wish this printed right off the website.

In Betracht gezogene Alternativen

Gingr

Gründe für den Wechsel zu When I Work

The hourly staff scheduling that comes with Gingr leaves a LOT to be desired and has a lot of catching up to do to even be basically useful.

Antwort von When I Work

Hi Trish,

Thank you for taking the time to review When I Work, and your feedback is appreciated! We are always looking for ways to make improvements and appreciate users like you that provide feedback so we can enhance and improve When I Work!

Best,
Amanda

mera
Gesamtbewertung
  • Branche: Verbraucherdienste
  • Unternehmensgröße: Selbstständig
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

my review about when i work

Bewertet am 18.9.2022

An company may manage time and attendance, create and amend employee schedules, add new tasks to...

An company may manage time and attendance, create and amend employee schedules, add new tasks to the calendar, check timesheets, and fill shifts using the cloud-based employee scheduling tool When I Work.

Using native and browser-based applications, When I Work enables users to manage schedules and track time on mobile devices. When their schedules change, employees receive smartphone alerts, and they may use the app to request time off or shift changes. When staff members request time off, managers are informed and have the option to approve it online. Users can prevent scheduling conflicts by importing personnel data from spreadsheets or CSV files. Additionally supported are forms of communication including customized messaging and group email services.

When I Work interacts with companies that offer payroll services like Gusto, QuickBooks, and ADP.

Vorteile

The simplicity of scheduling and accessibility appeals to me.
They have a great customer service crew that is always willing to assist.
I had a good overall experience with When I Work, and I would highly suggest it to other Business owners.

Nachteile

My only negative experience was having to repeatedly reset my phone due to GPS issues when attempting to clock in, which was unpleasant and time-consuming.

Antwort von When I Work

Hi Mera, Thanks for taking the time to review our app. We'd like to help resolve any issues that you are experiencing if you can submit a ticket at https://help.wheniwork.com/submit-a-ticket/. We are here to help!

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Bekleidung & Mode
  • Unternehmensgröße: 11-50 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 1.0 /10

Deceptive & misleading pricing practices, little integration, but certainly quite slick.

Bewertet am 4.4.2017

Vorteile

Looks slick, appears to offer a lot (which it does, at a cost, see below...)

Customer support is very responsive - live chat, email, etc. I may not like their answers (see below) but I can't fault their timely attention, their patience, their attentiveness.

Nachteile

1. Pricing Practices

The page at wheniwork.com/pricing says nothing, just that schedulling is free for less than 75 employees (and anything over is a "contact us for enterprise" price, which is fine). Great, I think, I'll sign up, start working with it.

Glad I didn't invest much time. I set up a few employees, downloaded the apps, started working out the wrinkles. And after a few hours of looking, and testing, and reading, it looks good, but...

...then I discover that basic features like scheduling more than 10 days ahead (!) are paid-for. So is time tracking. Etc. That's ok to charge, but not ok to deceive - and there's *no* simple way right now to see a comparison of features and costs before getting signed-up.

And this is not a small bump. You can't bolt-on a little extra. To get a proper working app, the minimum number of users they offer 20 minimum and the time attendance module adds something like 50% on top.

But really it is transparency and deceptive practices that have *really* turned me against this product in a *very* short period of time - and that is *very* sad. If they'd allowed me to choose up front to devote my time, great; but they didn't.

I had to ask support what "long-term scheduling" meant (that being something not included in the free plan). That means more than 10 days... No other warning of that, that I could see. I feel deceived.

2. App Reliability

Others have mentioned glitches. I started working with the iPhone app - it stopped working for some tasks. I contacted support who said it was restricted to my account only, and they would get their developers to look at it. So I stopped using the iPhone app. My wife's Android phone wouldn't recognise her (valid) phone number when accepting a request to log in. So 2 strikes there. Your mileage may vary.

3. Limited Integrations

A few years ago, WIW posted on their Facebook page that they used Xero. Some commented then - why no integration? No answer. Years later, still no integration with Xero. No Zapier integration, either.

The cynic might think that WIW gets kick-backs / referral fees / bonusnes from Quick Books, Gusto, etc. which is why they're the (very limited) integration "partners". There's an API of course, if I had time.

Again, I'd forgive that for a free / cheap deal. But it isn't a free / cheap deal *for a working scheduling solution* - a schedule that doesn't reach into next week is *not* a working schedule.

So, yes, I'm annoyed. I feel like I've wasted my time. I feel like I've been deceived. I feel like I signed-up and invested time based upon what is almost a lie. And that sucks - not least because it was so needless. The product isn't awful, the pricing (whilst I may not like it) isn't the worst out there. The limitations are limitations, but every product has some.

And that, really, is sad.

The silver lining is that the free plan only launched yesterday. So perhaps they'll think again about the offering. And my experience is unlikely to be the same as that people had before me. But it is what it is today - so much so that I've signed-up for GetApp just to leave this review.

Antwort von When I Work, Inc.

Hi there,

Thank you for taking the time to write us a review. I'm sorry this is not a more personalized response but it appears you have not listed your name, title or company in your GetApp review.

As you said, we did just launch our free plan. We hope that many small businesses, including those like you in the apparel and fashion industry, will find value in being able to schedule their employees 10 days in advance and notify them electronically rather than printing out Excel spreadsheets that require their employees to come into a physical location to see their schedule or call a coworker who is currently working to find out when their next shifts will be. As with any new launch, we will continue to try to improve and appreciate your honest and thoughtful feedback about the pricing and how it was displayed to you. Our intention is certainly not to deceive or mislead our customers or potential customers.

We are glad to know that despite your perception of the product and its pricing, our Customer Support did what they do best and answered your questions in a timely and attentive manner.

Have a nice day,
Customer Success @ When I Work

Deanna
Gesamtbewertung
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 11-50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 9.0 /10

When I Work

Bewertet am 30.6.2022

Overwall the software works great for time keeping, scheduling shifts and dropping shifts.

Overwall the software works great for time keeping, scheduling shifts and dropping shifts.

Vorteile

Love that I can see all positions and the counts that way I can see if all employees are scheduled for the day. Easy to Post all at once and duplicate schedules.

Nachteile

I dislike that we have to pay extra to send messages to the entire team.

Antwort von When I Work

Hey there Deanna,

Cassee here with Customer Care. We received your feedback and wanted to follow up!

We are glad to know that our Scheduler has made it easier for you to publish and duplicate weekly schedules and that you are able to confirm all employees and positions are accounted for! We love making work less work, so it's great to know we're hitting the mark in that area.

There are three communication features within the WorkChat menu: Send Email, Send Team Text, or sending a message through WorkChat. Sending email and WorkChat messages are included without any extra costs to your plan. The Team Texts require credits because they the cost of sending texts via When I Work since it is separate from a standard Cell Phone Plan.

Thanks again for giving us feedback on your experience with When I Work. It's always great to hear from our users!

Kindly,
Cassee

Tori
Gesamtbewertung
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 51-200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 8.0 /10

easy to use

Bewertet am 18.9.2022

Vorteile

WIW is pretty intuitive, and our team has no problem navigating the software. it's user friendly. we would be lost without using WIW as a scheduling tool.

Nachteile

i don't love the fact you have to enter in the amount of hours a team member is taking off when you're entering a day off. we don't use WIW to track hours or as a vacation time management system, we simply just need to put it in the schedule that someone won't be there. it's not something would stop me from using this software or recommending it to someone else, it's just something i find annoying!!

Antwort von When I Work

Hi Tori, We are sorry to hear you are having issues with Time off Requests. Can you submit a ticket at https://help.wheniwork.com/submit-a-ticket/ so we can work to resolve this? We're here to help.

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When I Work Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über When I Work.

When I Work bietet folgende Kostenpläne an:

  • Ab: $ 2,50/Monat
  • Preismodell: Abonnement
  • Gratis Testen: Verfügbar

When I Work hat die folgenden typischen Kunden:

Selbstständig, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000

When I Work unterstützt die folgenden Sprachen:

Englisch

When I Work unterstützt die folgenden Geräte:

Android (mobil), iPhone (mobil), iPad (mobil)

When I Work kann in folgende Anwendungen integriert werden:

321Forms, ADP Workforce Now, Crew, Google Calendar, Google Workspace, Gusto, Meta for Business, OnPay, OnPay Solutions, PayPal, QuickBooks Online Advanced, Quickbooks Online, Square Point of Sale, Starboard Suite, Tribepad, Vend, Zapier

When I Work bietet folgende Optionen für Kundensupport:

E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Chat

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