Über When I Work

Verwende When I Work, um Mitarbeiter einfach einzuplanen und mit ihnen zu kommunizieren. Sende den Personaleinsatzplan als Kurzmitteilung an das Personal. When I Work enthält kostenlose mobile Anwendungen für iPhone und Android. Ebenfalls enthalten ist eine 2-Weg-Textnachrichtenoption, mit der Mitarbeiter offene Schichten akzeptieren und ihren Personaleinsatzplan per SMS anfordern können. Aktiviere die Anwesenheit, und gestatte deinen Mitarbeitern die Verwendung der mobilen Stempeluhr, damit sie sich von ihrem Smartphone aus einbuchen können oder richte ein iPad als Terminal ein. Du kannst auf der Karte einfach sehen, an welchem Standort sich Mitarbeiter einbuchen. Nachdem du die Arbeitszeittabelle überprüft hast, kannst du sie mit einem Klick fertigstellen.

Preisoptionen ab:

$ 2,50/Monat

  • Kostenlose Version
  • Gratis Testen
  • Abonnement

Die 5 Top-Alternativen zu When I Work

Typische Kunden

  • Freie Mitarbeiter
  • Kleine Unternehmen (2–50)
  • Mittelgroße Unternehmen (51–500)
  • Großunternehmen (500 und mehr)

Einsatz

  • Cloudbasiert
  • On-Premise (vor Ort)

Märkte

Australien, Kanada, Deutschland, Vereinigtes Königreich, Irland , Niederlande, Neuseeland, Singapur, Vereinigte Staaten, Südafrika

Unterstützte Sprachen

Englisch

Preisoptionen ab:

$ 2,50/Monat

  • Kostenlose Version
  • Gratis Testen
  • Abonnement

Die 5 Top-Alternativen zu When I Work

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Funktionen

Gesamtzahl der Funktionen von When I Work: 111

  • API
  • Abrechenbare & nicht abrechenbare Stunden
  • Aktivitäts-/Newsfeeds
  • Aktivitäts-Dashboard
  • Aktivitäts-Verfolgung
  • Alarmfunktion / Benachrichtigungen
  • Anwesenheitsmanagement
  • Arbeitskostenberichte
  • Arbeitskostenrechner
  • Arbeitsplatz-Nachverfolgung
  • Arzt-Management
  • Aufgaben-Fortschrittsverfolgung
  • Aufgabenmanagement
  • Aufgabenplanung
  • Auftragnehmer-Management
  • Ausfallzeit-Management
  • Ausschuss-Management
  • Automatische Zeiterfassung
  • Automatisierte Terminplanung
  • Bedarfsplanung
  • Bedienungspersonal-Management
  • Berichterstattung / Analyse
  • Berichterstattung und Statistik
  • Budgetierung/Prognosen
  • Chat / Messaging
  • Compliance Management
  • Daten-Import / -Export
  • Drag-and-Drop
  • E-Mail Erinnerungen
  • Echtzeit-Aktualisierungen
  • Echtzeit-Analytik
  • Echtzeit-Benachrichtigungen
  • Echtzeit-Berichterstattung
  • Echtzeit-Chat
  • Echtzeit-Daten
  • Echtzeit-Planung
  • Echtzeitüberwachung
  • Einmalige Anmeldung
  • Erinnerungen
  • Eventplanung
  • Facility-Management
  • Filesharing
  • Freiwilligen-Management
  • Freizeit-Anfragen
  • Für Salons und Spas
  • GPS
  • Gruppen-Terminplanung
  • Integration in die Buchhaltung
  • Kalender-Synchronisierung
  • Kalenderverwaltung
  • Klassenterminplanung
  • Kommunikationsmanagement
  • Kontrolle des Genehmigungsprozesses
  • Krankheitsausfall-Nachverfolgung
  • Kreditplanung
  • Leistungskennzahlen
  • Lohn- und Gehaltslisten-Management
  • Mehrere Abrechnungstarife
  • Mehrere Standorte
  • Mitarbeiter-Datenbank
  • Mitarbeiter-Onboarding
  • Mitarbeiter-Self-Service
  • Mitarbeiter-Standortverfolgung
  • Mitarbeitereinsatzplanung
  • Mitarbeitermanagement
  • Mitarbeiterportal
  • Mitarbeiterprofile
  • Mitarbeiterzeiterfassung
  • Mobile Benachrichtigungen
  • Mobile Zeiterfassung
  • Mobiler Zugriff
  • Multi-Channel-Kommunikation
  • No-Show-Nachverfolgung
  • Offline-Zeiterfassung
  • Offline-Zugriff
  • On-Call-Pläne
  • Online-Buchung
  • Online-Stechkarte
  • Online-Zeiterfassung
  • Online-Zeiterfassung
  • Personalmanagement
  • Personalverwaltung
  • Prognose
  • Prognosen
  • Ressourcen-Planung
  • Ressourcenmanagement
  • SMS-Nachrichtenversand
  • Schichttausch
  • Self-Service Portal
  • Sichere Datenspeicherung
  • Stempeluhr
  • Suchen / filtern
  • Terminplanung
  • Terminplanverteilung
  • Textnachrichtenversand
  • Timesheet Management
  • Urlaubsverfolgung
  • Urlaubsverwaltung
  • Variable Mitarbeiter
  • Veranstaltungsmanagement
  • Verfolgen der Teilnahme
  • Verfügbarkeit-Management
  • Zeit & Anwesenheit
  • Zeit & Kosten Verfolgung
  • Zeiterfassung
  • Zeitverfolgung
  • Zugriffskontrollen / Berechtigungen
  • Zusammenfassende Berichte
  • für den Einzelhandel
  • iCalendar-Support
  • Überstunden-Berechnung

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Nutzerbewertungen

Gesamtbewertung

4,5 /5
(1 003)
Preis-Leistungs-Verhältnis
4,4/5
Funktionen
4,3/5
Bedienkomfort
4,4/5
Kundenbetreuung
4,4/5

Hast du When I Work bereits?

Andere Softwarekäufer brauchen deine Hilfe! Produktbewertungen helfen uns allen, die richtigen Entscheidungen zu treffen.

Zeigt 5 von 1 003 Bewertungen
Bob
Gesamtbewertung
  • Branche: Maschinenbau oder Wirtschaftsingenieurwesen
  • Unternehmensgröße: 51-200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Could not preform my job with out When I Work

Bewertet am 13.10.2017

I work on small and large project. When I work helps to project how long man power will be tied up...

I work on small and large project. When I work helps to project how long man power will be tied up on large project, which helps forecasting, cost of labor, project schedule, when we can schedule the next project. On small projects is makes a clear line of communication between the project manager and the field personal, so that everyone is on the same page when it comes to scheduling.

Vorteile

Create's a standard line of communication between management and field personnel. Also helps the field personal to be prepared for their next task.

Nachteile

I work on the road a lot. The program is much easier to schedule personal from the desktop than it is from using the app on a device. Although it does not affect me all the time, it would be nice to see an interface on the device that was more similar to the one on the desk top. At least just for scheduling.

Antwort von When I Work

Hey Bob!

Thanks for writing us a review! I am so glad to hear that When I Work makes communicating with your team easier and helps you be prepared for things that come up throughout the day!

Thank you for the feedback as well in regards to the interface on our app. I would agree - working on a desktop is much easier when building the schedule. Hopefully we can make improvements to our app to aid in making the schedule build easier.

Have a wonderful day. :)

Krissy
Gesamtbewertung
  • Branche: Lebensmittelproduktion
  • Unternehmensgröße: 501-1 000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

When I work

Bewertet am 22.4.2022

I loved the when i work app very much. I was able to look at my shifts as well as change and drop...

I loved the when i work app very much. I was able to look at my shifts as well as change and drop shifts, There is also the ability to chat with other employees about changing or swapping shifts.

Vorteile

When I work is a great app as far as employee scheduling and shift changes. The app has sooo many great features available and it is very affordable.

Nachteile

there were a few glitches with the software on ocassion when trying to pick up a dropped shift if you are already scheduled.

In Betracht gezogene Alternativen

ADP Workforce Now

Gründe für den Wechsel zu When I Work

I heard from other stores that have used the software as well as reading reviews online.

Antwort von When I Work

Hi Krissy,

Thanks so much for taking the time to share this feedback with us!

We're happy to know that you're enjoying the app and features available, like easily having access to view your schedule, and being able to drop and swap shifts! Our users are the reason we do what we do.

Please let us know if any questions come up, we're always happy to help.

Warmly,
Chelo

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Bekleidung & Mode
  • Unternehmensgröße: 11-50 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 1.0 /10

Deceptive & misleading pricing practices, little integration, but certainly quite slick.

Bewertet am 4.4.2017

Vorteile

Looks slick, appears to offer a lot (which it does, at a cost, see below...)

Customer support is very responsive - live chat, email, etc. I may not like their answers (see below) but I can't fault their timely attention, their patience, their attentiveness.

Nachteile

1. Pricing Practices

The page at wheniwork.com/pricing says nothing, just that schedulling is free for less than 75 employees (and anything over is a "contact us for enterprise" price, which is fine). Great, I think, I'll sign up, start working with it.

Glad I didn't invest much time. I set up a few employees, downloaded the apps, started working out the wrinkles. And after a few hours of looking, and testing, and reading, it looks good, but...

...then I discover that basic features like scheduling more than 10 days ahead (!) are paid-for. So is time tracking. Etc. That's ok to charge, but not ok to deceive - and there's *no* simple way right now to see a comparison of features and costs before getting signed-up.

And this is not a small bump. You can't bolt-on a little extra. To get a proper working app, the minimum number of users they offer 20 minimum and the time attendance module adds something like 50% on top.

But really it is transparency and deceptive practices that have *really* turned me against this product in a *very* short period of time - and that is *very* sad. If they'd allowed me to choose up front to devote my time, great; but they didn't.

I had to ask support what "long-term scheduling" meant (that being something not included in the free plan). That means more than 10 days... No other warning of that, that I could see. I feel deceived.

2. App Reliability

Others have mentioned glitches. I started working with the iPhone app - it stopped working for some tasks. I contacted support who said it was restricted to my account only, and they would get their developers to look at it. So I stopped using the iPhone app. My wife's Android phone wouldn't recognise her (valid) phone number when accepting a request to log in. So 2 strikes there. Your mileage may vary.

3. Limited Integrations

A few years ago, WIW posted on their Facebook page that they used Xero. Some commented then - why no integration? No answer. Years later, still no integration with Xero. No Zapier integration, either.

The cynic might think that WIW gets kick-backs / referral fees / bonusnes from Quick Books, Gusto, etc. which is why they're the (very limited) integration "partners". There's an API of course, if I had time.

Again, I'd forgive that for a free / cheap deal. But it isn't a free / cheap deal *for a working scheduling solution* - a schedule that doesn't reach into next week is *not* a working schedule.

So, yes, I'm annoyed. I feel like I've wasted my time. I feel like I've been deceived. I feel like I signed-up and invested time based upon what is almost a lie. And that sucks - not least because it was so needless. The product isn't awful, the pricing (whilst I may not like it) isn't the worst out there. The limitations are limitations, but every product has some.

And that, really, is sad.

The silver lining is that the free plan only launched yesterday. So perhaps they'll think again about the offering. And my experience is unlikely to be the same as that people had before me. But it is what it is today - so much so that I've signed-up for GetApp just to leave this review.

Antwort von When I Work, Inc.

Hi there,

Thank you for taking the time to write us a review. I'm sorry this is not a more personalized response but it appears you have not listed your name, title or company in your GetApp review.

As you said, we did just launch our free plan. We hope that many small businesses, including those like you in the apparel and fashion industry, will find value in being able to schedule their employees 10 days in advance and notify them electronically rather than printing out Excel spreadsheets that require their employees to come into a physical location to see their schedule or call a coworker who is currently working to find out when their next shifts will be. As with any new launch, we will continue to try to improve and appreciate your honest and thoughtful feedback about the pricing and how it was displayed to you. Our intention is certainly not to deceive or mislead our customers or potential customers.

We are glad to know that despite your perception of the product and its pricing, our Customer Support did what they do best and answered your questions in a timely and attentive manner.

Have a nice day,
Customer Success @ When I Work

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Computer-Software
  • Unternehmensgröße: 1 001-5 000 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Bedienkomfort
  • Weiterempfehlungsquote 8.0 /10

Great for scheduling

Bewertet am 18.11.2022

Great tool for workplace communication. You have everything all in one place for employees to...

Great tool for workplace communication. You have everything all in one place for employees to access easily.

Vorteile

This software makes it so easy to request time off, swap shifts, communicate with coworkers, and plan out what days you’d prefer to work. I’d highly recommend this to anyone who has shift workers. The app is also quick to learn.

Nachteile

One big drawback is that even though I had notifications enabled, I missed a lot of notifications because they did not send for some reason. This made it a little more stressful when I was trying to get a shift covered or had an emergency because I would have to constantly check the app for missed notifications.

Antwort von When I Work

Hello there,

Sarah here with the Customer Care team. Thank you for this thorough and honest review.

Regarding any issues you're experiencing with notifications, I recommend making sure all notifications are enabled in the When I Work app. Phones can also sometimes be built with battery optimization already turned on. Battery optimization can limit push notifications to save battery life, so it may be helpful to disable optimization for the When I Work app.

Please don't hesitate to submit a ticket to our Care Team by visiting https://help.wheniwork.com/submit-a-ticket/ if you need any further assistance with this or anything else.

Thank you again for taking the time to review the app.

My best,
Sarah

Verifizierter Rezensent
Gesamtbewertung
  • Branche: Essen & Trinken
  • Unternehmensgröße: 51-200 Mitarbeiter
  • Wöchentlich für Kostenlose Testversion genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 5.0 /10

Great software for smaller conpany

Bewertet am 15.3.2022

I would’ve chosen this app over its competition, if the cost was more competitive. It’s easy to...

I would’ve chosen this app over its competition, if the cost was more competitive. It’s easy to use, it’s intuitive, they focus on their core product which is online scheduling.

Vorteile

This is a very straight forward software that focuses on online scheduling. It’s very easy to use. It’s very responsive, and fast. IM feature is very good. Great for communication between staff.

Nachteile

The cost is quite expensive, as it’s calculated based on number of active employee per month vs a flat fee, so the bigger the company, the more it costs. We have almost 150 employees in total, so it was not the best option for us to use.

In Betracht gezogene Alternativen

7shifts

Warum When I Work gewählt wurde

Excel was too basic and I had staff tell me they “did not receive their scheudule” or fail to check their email.

Zuvor genutzte Software

Microsoft Excel

Gründe für den Wechsel zu When I Work

I end up going with 7shifts because it was an overall superior product, and has better value.

Antwort von When I Work

Hi there,

Thank you for taking the time to leave this review and share your feedback with us.

We're happy to hear that you were finding the app easy to use and navigate! We strive to provide the very best value through continued product enhancements and outstanding service.

I'm sorry to hear that When I Work did not best meet your business needs. Should your needs change in the future, we'll be happy to help!

Warmly,
Chelo

5 von 1 003 Bewertungen angezeigt Alle Bewertungen

When I Work Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über When I Work.

When I Work bietet folgende Kostenpläne an:

  • Ab: $ 2,50/Monat
  • Preismodell: Abonnement
  • Gratis Testen: Verfügbar

When I Work hat die folgenden typischen Kunden:

Selbstständig, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000

When I Work unterstützt die folgenden Sprachen:

Englisch

When I Work unterstützt die folgenden Geräte:

Android (mobil), iPhone (mobil), iPad (mobil)

When I Work kann in folgende Anwendungen integriert werden:

321Forms, ADP Workforce Now, Crew, Google Calendar, Google Workspace, Gusto, Meta for Business, OnPay, OnPay Solutions, PayPal, QuickBooks Online Advanced, Quickbooks Online, Square Point of Sale, Starboard Suite, Tribepad, Vend, Zapier

When I Work bietet folgende Optionen für Kundensupport:

E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Chat

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