Salesforce Sales Cloud

Salesforce Sales Cloud

Cloud-basierte CRM- und Vertriebsautomatisierung.

4.4/5 (14041 Bewertungen)

Salesforce Sales Cloud Übersicht

Was ist Salesforce Sales Cloud?

Mit Salesforce CRM (Sales Cloud) hast du alles, was du brauchst, in greifbarer Nähe. Von Social Accounts und Kontakten bis hin zu Mobile, Chatter und Analytics ist die Zusammenarbeit innerhalb eines globalen Unternehmens und die schnellere Abwicklung von Deals nicht nur möglich, sondern auch spielend leicht.

Salesforce Sales Cloud Übersicht

Preis

Beginnt ab
25,00 $/Monat

Preisoptionen

Gratis Testen
Abonnement
Preis-Leistungs-Verhältnis

Salesforce Sales Cloud Funktionen

Geräte
Unternehmensgröße
K M G
Märkte
Asien, Australien, Kanada, China, Europa und 5 weitere , Deutschland, Indien, Lateinamerika, Mexiko, Mittlerer Osten und Afrika
Unterstützte Sprachen
Englisch, Französisch, Deutsch, Italienisch, Russisch, Spanisch, Schwedisch

Screenshots

Salesforce Sales Cloud Screenshot:
Salesforce Sales Cloud Screenshot: Salesforce Sales Cloud Screenshot: Salesforce Sales Cloud Screenshot: Salesforce Sales Cloud Screenshot: Salesforce Sales Cloud Screenshot:

Salesforce Sales Cloud Bewertungen

Salesforce Sales Cloud Bewertungen

Gesamtbewertung
4.4
/
5
Ausgezeichnet
7392

Sehr gut
5092

Durchschnitt
1220

Gering
215

Schlecht
122

Preis-Leistungs-Verhältnis
4
Funktionen
4.3
Bedienkomfort
3.9
Kundenbetreuung
4.1
89% haben diese Anwendung empfohlen
Dennis C.

CRM? Client Database? Candidate Tracking System? Well, Salesforce is the man!

Salesforce is a great tool in managing clienteles and candidates. It is great in terms of managing client and candidate relationship and gives the ambiance that they are talking to a real person without sacrificing too much time. You can also open it everywhere - on app, laptop or computer because all you need to do is to download the mobile version and you can access it using any browser.


Mit Google übersetzen
Verifizierter Rezensent

Easy to Use

We can track all of our leads and opportunities from how they are coming from all the way to the final disposition of the leads and everything in between. We are very happy with Salesforce and can't imagine ever using another CRM.


Mit Google übersetzen
Nicole J.

The Premier CRM Software

Salesforce has been a lifesaver as a user and admin. I have used multiple programs in both roles, and Salesforce wins hands down. I can't stress enough how much your future self will thank you by choosing the right CRM program the first time.


Mit Google übersetzen
Sal T.

Salesforce: Helps Improve Internal Communications/External Customer X


Mit Google übersetzen
Marcus G.

Solid CRM That Can Do a Lot

Overall it has been great for me. As I said, once you get your salesforce process setup up, it's really easy to use, and the crashing that occurs is very minimal: it really only happens when your Salesforce admin tweaks with something. I can't speak to the cost (As I'm just a user), but from my perspective I would recommend it if you're looking for a solid CRM.


Mit Google übersetzen
Dennis C.
Branche: Outsourcing/Offshoring
Untern. Größe: 10.001+ Mitarbeiter
Übersetzen nach: Deutsch

CRM? Client Database? Candidate Tracking System? Well, Salesforce is the man!

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 17.8.2018
Quelle der Bewertung: Capterra

Salesforce is a great tool in managing clienteles and candidates. It is great in terms of managing client and candidate relationship and gives the ambiance that they are talking to a real person without sacrificing too much time. You can also open it everywhere - on app, laptop or computer because all you need to do is to download the mobile version and you can access it using any browser.

Vorteile

Salesforce powers both our business development, sales, and recruiting efforts in our company. Salesforce makes it easy for us to know what is the last stage of a candidate, what are the next steps he needs to take in his candidacy for a single position, and also if he has already been talking to someone else in our company.

Salesforce also makes it possible for us to know what was the last message we sent out to a single candidate or client. It is also great in terms of establishing relationship because we can customize HTML emails as if we are sending a tailor-fitted email to a single person even-though it is just an email blast.

It is great as well in terms of driving sales and business development effort. We can keep track of the cadence of each possible client, and we can also indicate if they are set for a phone meeting or in-person meeting with our higher ops. The chatter is also great, and from time to time Salesforce gives us a snapshot of what we have done and what we are doing.

Nachteile

I really don't have a lot of bad experience with regards to us using Salesforce. Maybe one thing they can improve on is how their technical support works. Sometimes they are not that helpful, and they are not that trained enough in resolving each person's concern.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 9.0/10

Verifizierter Rezensent
Branche: Medizinische Geräte
Untern. Größe: 13-50 Mitarbeiter
Übersetzen nach: Deutsch

Easy to Use

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 10.3.2020
Quelle der Bewertung: Capterra

We can track all of our leads and opportunities from how they are coming from all the way to the final disposition of the leads and everything in between. We are very happy with Salesforce and can't imagine ever using another CRM.

Vorteile

This product was very easy to install and includes a cloud version. For most small, medium and some larger size businesses, this software will meet all of your Sales and Marketing needs. This software is a great overall value for the price point. Customer service is great!

Nachteile

There is a slight learning curve as this software has so must functionality and is very robust. Other than that the possibilities for your sales team with this software are limitless.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Nicole J.
Branche: Gastgewerbe
Untern. Größe: 2-10 Mitarbeiter
Übersetzen nach: Deutsch

The Premier CRM Software

Täglich für 6-12 Monate genutzt
Bewertet am 5.12.2019
Quelle der Bewertung: Capterra

Salesforce has been a lifesaver as a user and admin. I have used multiple programs in both roles, and Salesforce wins hands down. I can't stress enough how much your future self will thank you by choosing the right CRM program the first time.

Vorteile

In every company I have consulted for and worked for, we have used or switched to Salesforce. Once built out properly, it is an asset that is scalable and will continue to benefit your sales team. The functionalities are endless: Leads, Accounts, Opportunites, Metics calculators, pipeline management tables, Groups, and options to create products too! (This one was difficult to construct but I was more than ecstatic that I could use this for wholesale as well)
Let's talk about customer support: Very comprehensive. There is a whole website dedicated to tutorial videos, live chats, and Q&A boards. If you still can't figure out the problem they do have a real human you can speak to who will help you out.

Nachteile

The learning curve to set up your salesforce correctly is rough if you have not done any Salesforce admin work before. Starting off with a small group is easier, and the program is more forgiving when you have fewer accounts, leads, etc, but as your org grows, you will want to ensure that Salesforce is set up correctly. Errors with when you have a lot of data will take a long time to fix.

Verteilung der Bewertung

Bedienkomfort

Weiterempfehlungsquote: 10.0/10

Sal T.
Branche: Medienproduktion
Übersetzen nach: Deutsch

Salesforce: Helps Improve Internal Communications/External Customer X

Bewertet am 21.9.2016
Quelle der Bewertung: SoftwareAdvice

Vorteile

I have been using, recommending and adopting salesforce.com for my sales teams for ten years in several different digital technology, media and advertising organizations. I can say unequivocally that the CRM software has evolved from being a supplement and "nice to have" to a must buy and necessary and vital tool for doing business. The key to any business solutions and software product is getting the team to adopt and use it. Training and practice is essential. Its like your golf game, the more you practice the better your score or working out, no pain, no gain.

I like the social media and conversational abilities you can have with sales team; the app is excellent for quick reviews and checking on status of pending, pitches and prospects; the flexibility and customization options based o salesperson, account, deal size, industry vertical. In one organization we adopted it for internal sales data use and tracking and also incorporated product data about our partners, customers, audience metrics and analytics and distribution platform.

Nachteile

Depending on the level of subscription, will also vary with the amount of personalized training you receive. I would also say there needs to be more attention and customization devoted to industry verticals that contain many nuances regarding customer segments and rev streams. This includes the advertising and digital sales industries where there are multiple customer touchpoints and rev streams including agencies, direct to client, programmatic, 3rd party vendors, ad tech partners etc. I also think saleforce.com needs to develop more compatible software and training that integrates salesforce,com into other software linked to finance, accounting etc.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Marcus G.
Branche: Finanzdienstleistungen
Untern. Größe: 13-50 Mitarbeiter
Übersetzen nach: Deutsch

Solid CRM That Can Do a Lot

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 11.12.2019
Quelle der Bewertung: Capterra

Overall it has been great for me. As I said, once you get your salesforce process setup up, it's really easy to use, and the crashing that occurs is very minimal: it really only happens when your Salesforce admin tweaks with something. I can't speak to the cost (As I'm just a user), but from my perspective I would recommend it if you're looking for a solid CRM.

Vorteile

Once you have your Salesforce process setup and streamlined, it's great to use. It's easy to access leads and opportunities and manage data inside them with relatively few issues. I also like the dashboard feature which allows you to see a lot of data from different reports in an aesthetically pleasing manner. I have never used the Zoho CRM, but I know my company switched over and has been using it for over 2 years now.

Nachteile

The setup process can be difficult and might require some degree of coding logic. Like all software sometimes features won't work and you'll have to contact the salesforce administer within your company to fix it. Also, the reports can kind of be tricky to set up.

My biggest complaint is that no two people can edit a file at the same time. There have been times where I've spent 15 minutes inputting information in a file and tried to click save only to see an error message saying that someone else has edited the file. So I wish it would allow for real-time editing amongst co-workers or at least allow me to refresh the page while saving all the data I have already typed up.

I'm also not a fan of "lightning mode", which is the new UI that they are trying to push. Salesforce classic is just so much easier to use, and you can see so much data at one time when looking at leads/opportunities.

Verteilung der Bewertung

Bedienkomfort

Weiterempfehlungsquote: 10.0/10

Nutzerempfehlung
8.1/10
Basierend auf 14.041 Benutzerbewertungen
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Salesforce Sales Cloud Preis

Salesforce Sales Cloud Preis

Beginnt ab
25,00 $/Monat
Gratis Testen
Abonnement
Preis-Leistungs-Verhältnis
Preis-Leistungs-Verhältnis
4/5
Basierend auf 14.041 Benutzerbewertungen
Vergleiche das Preis-Leistungs-Verhältnis mit Alternativen
Mit Alternativen vergleichen

Salesforce Sales Cloud Funktionen

Salesforce Sales Cloud Funktionen

API
Aktivitäts-Dashboard
Aktivitäts-Verfolgung
Anpassbare Berichterstellung
Anpassbare Vorlagen
Automatische Benachrichtigungen
Benutzerdefinierte Felder
Berichterstattung und Statistik
CRM-Integration
Daten-Import / -Export
E-Mail-Integration
Echtzeit-Daten
Elektronische Zahlungen
Erinnerungen
Integration von Dritten
Kalenderverwaltung
Kundendatenbank
Kundenspezifisches Branding
Social-Media-Integration
Umfragen & Feedback
Funktionen
4.3/5
Basierend auf 14.041 Benutzerbewertungen
Vergleiche Funktionen mit Alternativen
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Kategorien

Videos und Anleitungen

Videos und Anleitungen

Salesforce Sales Cloud Häufig gestellte Fragen

Salesforce Sales Cloud Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über Salesforce Sales Cloud.

F. Welche Preispläne bietet Salesforce Sales Cloud an?

Salesforce Sales Cloud bietet folgende Kostenpläne an:

Beginnt ab: 25,00 $/Monat

Preismodell: Abonnement

Gratis Testen: Verfügbar

F. Was sind die Hauptfunktionen von Salesforce Sales Cloud?

Wir haben keine Informationen über die Funktionen von Salesforce Sales Cloud

F. Wer sind die typischen Nutzer von Salesforce Sales Cloud?

Salesforce Sales Cloud hat die folgenden typischen Kunden:

Großunternehmen, Mittlere Unternehmen, Kleine Unternehmen

F: Welche Sprachen werden von Salesforce Sales Cloud unterstützt?

Salesforce Sales Cloud unterstützt die folgenden Sprachen:

Englisch, Französisch, Deutsch, Italienisch, Russisch, Spanisch, Schwedisch

F. Welche Preispläne bietet Salesforce Sales Cloud an?

Salesforce Sales Cloud hat folgende Preismodelle:

Abonnement

F. Unterstützt Salesforce Sales Cloud mobile Geräte?

Salesforce Sales Cloud unterstützt die folgenden Geräte:

Android, iPhone, iPad

F. Mit welchen anderen Applikationen integriert Salesforce Sales Cloud?

Salesforce Sales Cloud kann in folgende Anwendungen integriert werden:

CogniDox, Gold Lasso, Intellect, InterWeave Smart Payment Gateway, Nirvaha Commissions, O2B, Reviso, Sofon Guided Solutions, SurveyGizmo, TeamSupport

F. Welche Varianten der Kundenbetreuung bietet Salesforce Sales Cloud an?

Salesforce Sales Cloud bietet folgende Optionen für Kundensupport:

Häufig gestellte Fragen, Forum, Wissensdatenbank, Online-Support, Telefon-Support, Video-Anleitungen