Salesforce Sales Cloud

Salesforce Sales Cloud

Cloud-basierte CRM- und Vertriebsautomatisierung.

4.3/5 (12923 Bewertungen)

Salesforce Sales Cloud Übersicht

Mit Salesforce CRM (Sales Cloud) hast du alles, was du brauchst, in greifbarer Nähe. Von Social Accounts und Kontakten bis hin zu Mobile, Chatter und Analytics ist die Zusammenarbeit innerhalb eines globalen Unternehmens und die schnellere Abwicklung von Deals nicht nur möglich, sondern auch spielend leicht.

Preis

Beginnt ab
25,00 $/Monat
Preisoptionen
Kostenlose Testversion
Abonnement
Preis-Leistungs-Verhältnis

Geräte

Unternehmensgröße

K
M
G

Märkte

Asien, Australien, Kanada, China, Europa und 5 weitere , Deutschland, Indien, Lateinamerika, Mexiko, Mittlerer Osten und Afrika

Unterstützte Sprachen

Englisch, Französisch, Deutsch, Italienisch, Russisch, Spanisch, Schwedisch

Salesforce Sales Cloud Bewertungen

Gesamtbewertung
4.3/5
89% Positive Bewertungen
6729
Ausgezeichnet
4738
Sehr gut
1144
Durchschnitt
201
Gering
111
Schlecht
Evita G.
Mit Google übersetzen

Salesforce: A user-friendly CRM System

Täglich für Mehr als 1 Jahr genutzt
Bewertet am 14.9.2019
Quelle der Bewertung: Capterra

The non-profit organization that I work for, Interfaith Caregivers has been using Salesforce for a year. I'm so glad that we decided on this system because I have used it previously in other places of work. One of the reasons why we went with Salesforce was to manage a marketing/fundraiser campaign that we have every year. We were able to store our donor and board members and create a campaign just for them to use as a communication tool and to begin the fundraiser campaign for our annual gala. It was also very easy and much needed to track donor and fundraiser payments for the gala. We are able to store multiple templates which consist of donor thank you letters in the template field. This is a very helpful feature!

Vorteile

The non-profit organization that I work for, Interfaith Caregivers has been using Salesforce for a year. I'm so glad that we decided on this system because I have used it previously in other places of work. One of the reasons why we went with Salesforce was to manage a marketing/fundraiser campaign that we have every year. We were able to store our donor and board members and create a campaign just for them to use as a communication tool and to begin the fundraiser campaign for our annual gala. It was also very easy and much needed to track donor and fundraiser payments for the gala. We are able to store multiple templates which consist of donor thank you letters in the template field. This is a very helpful feature!

Nachteile

It is hard for me to dislike Salesforce. I appreciate the fact that we were able to get the nonprofit discount. Also we were able to use the 10 free licenses since we have 10 employees!

I would say the only thing is that I look forward to seeing how Salesforce will continue to grow and evolve and offer other packages to improve the CRM experience. Currently I have not ran into any problems.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10
Blake B.
Mit Google übersetzen

Industry Leading for a Reason

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 13.9.2019
Quelle der Bewertung: Capterra

Once set up and you actually learn how to use it, this is great software and leads the CRM industry for a reason. We have been able to improve prospecting and customer retention by double digit percentages since implementing salesforce.com.

Vorteile

The integrations are truly outstanding. Simple integrations with almost every piece of software you can imagine. The fact that we can send out emails and see which of the current prospects in our pipeline read it is truly outstanding.

Nachteile

Steep learning curve! Salesforce is not easy to use immediately, nor set up. It's best to have somebody in your organization be the, "Salesforce Champion."

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

9.0/10
Verifizierter Rezensent
Mit Google übersetzen

Salesforce review

Täglich für 6-12 Monate genutzt
Bewertet am 14.8.2019
Quelle der Bewertung: Capterra

My overall experience with Salesforce is that initially it is difficult to learn how to use. The user's experience in learning how to implement and incorporate it is not pleasant. However, once you start playing around with it more and more, you get the hang of it and it does ease everyday tasks for members across all organizations within a company.

Vorteile

What I like most about this product is that my team and company was looking for a product in order to ease the customization of widgets and components, automate tasks for users that were tedious and time-consuming, and streamline the process of customer's feedback to the customer support team to the implementation and design team. Salesforce was able to offer solutions in order to solve all those problems, all while allowing us to customize various apps and dashboards in order to meet our customers' and business needs.

Nachteile

What I liked least about the software is the documentation and learning curve that came with incorporating and implementing using Salesforce. I was part of the team analyzing if Salesforce was right for my business, and documentation about customizing styling and allowing different users to have different roles within your corporate account were difficult things to find. After speaking with several people who work at Salesforce and swiping through pages and pages of online material, we were able to play around and find what works best for us. Definitely incorporate the learning curve into your business plan if you plan to use Salesforce.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

9.0/10
Alley S.
Mit Google übersetzen

Salesforce is a Dream!

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 7.8.2019
Quelle der Bewertung: Capterra

I use it daily. I live in salesforce and I'm in marketing. I use it to keep up with my team and to try to use chatter to highlight what is working and showcase certain accounts. I also like to follow the wins and losses to try to get a feel for where we can improve.

Vorteile

Everything. I love salesforce. I love its ease of use, navigation, walk-me, training, integration, features, functionality, you name it. Chatter is my favorite feature and once adopted by organizations you see the whole organization migrate to making salesforce their homepage. I love the adaptation the teams have to it and that you can customize your dashboard so sales, marketing, integration, and other teams can all use it as they need to.

Nachteile

The cost, and sometimes Salesforce does not do a good job of showing the interoperability it has. There are so many features that make it a one-stop-shop for companies large and small, but it seems if the product is sold as a sales tool, it remains that way instead of showing the integration options for marketing and other teams.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10
Patrick C.
Mit Google übersetzen

My Salesforce Experience

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 7.8.2019
Quelle der Bewertung: Capterra

Overall, i like the product. It is probably more than i need for my firm but I enjoy many of the features help me create greater efficiencies.

Vorteile

I like the user-face and intuitive nature of the product. I also like how i can customize it to meet my needs for my company. It is not an out of the box product.

Nachteile

I wish there was better customer support and initial orientation to the software. Service is overseas and it could take up to two days to get a question answered. I would prefer customer service to be held exclusively in the United States and within reach if i needed a quick question answered. I also wish there was a set up team that can provide simple customizations that do not necessarily require a third party vendor to charge several hundred, if not thousands of dollars to customize my CRM.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

8.0/10

Salesforce Sales Cloud Preis

Beginnt ab
25,00 $/Monat
Preisoptionen
Kostenlose Testversion
Abonnement
Preis-Leistungs-Verhältnis

Salesforce Sales Cloud Funktionen

  • API
  • Aktivitäts-Dashboard
  • Aktivitäts-Verfolgung
  • Berichterstattung und Statistik
  • Erinnerungen
  • Mobile Integration
  • Social-Media-Integration

  • Anpassbare Berichterstellung
  • Anpassbare Vorlagen
  • Automatische Benachrichtigungen
  • Benutzerdefinierte Felder
  • CRM-Integration
  • Daten-Import / -Export
  • E-Mail-Integration
  • Echtzeit-Daten
  • Elektronische Zahlungen
  • Integration von Dritten
  • Kalenderverwaltung
  • Kundendatenbank
  • Kundenspezifisches Branding

Salesforce Sales Cloud Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über Salesforce Sales Cloud.

F. Welche Preispläne bietet Salesforce Sales Cloud an?

Salesforce Sales Cloud bietet folgende Kostenpläne an:

Beginnt ab: 25,00 $/Monat

Preismodell: Abonnement

Kostenlose Testversion: Verfügbar

F. Was sind die Hauptfunktionen von Salesforce Sales Cloud?

Wir haben keine Informationen über die Funktionen von Salesforce Sales Cloud

F. Wer sind die typischen Nutzer von Salesforce Sales Cloud?

Salesforce Sales Cloud hat die folgenden typischen Kunden:

Großunternehmen, Mittlere Unternehmen, Kleine Unternehmen

F: Welche Sprachen werden von Salesforce Sales Cloud unterstützt?

Salesforce Sales Cloud unterstützt die folgenden Sprachen:

Englisch, Französisch, Deutsch, Italienisch, Russisch, Spanisch, Schwedisch

F. Welche Preispläne bietet Salesforce Sales Cloud an?

Salesforce Sales Cloud hat folgende Preismodelle:

Abonnement

F. Unterstützt Salesforce Sales Cloud mobile Geräte?

Salesforce Sales Cloud unterstützt die folgenden Geräte:

Android, iPhone, iPad

F. Mit welchen anderen Applikationen integriert Salesforce Sales Cloud?

Salesforce Sales Cloud kann in folgende Anwendungen integriert werden:

CogniDox, Gold Lasso, Intellect, InterWeave Smart Payment Gateway, Nirvaha Commissions, O2B, Reviso, Sofon Guided Solutions, SurveyGizmo, TeamSupport

F. Welche Varianten der Kundenbetreuung bietet Salesforce Sales Cloud an?

Salesforce Sales Cloud bietet folgende Optionen für Kundensupport:

Häufig gestellte Fragen, Forum, Wissensdatenbank, Online-Support, Telefon-Support, Video-Anleitungen