Buildertrend

Buildertrend is great--I love using the Activity Calendar and Lead Report to keep track of my follow up with my customers. I can use activity notes to remember what I discussed with customers when we last spoke, and this helps me engage in better dialogue when I follow up with customers. Our installation team loves using the project management feature to keep track of our installs and provide an easy transition from sales to installation.

The user interface is kind of clunky, especially on the app. Sometimes it is difficult to find stuff and the filters can get annoying.

I didn't really like anything about Buildertrend except for their promises for usefulness.

That they repeatedly told me that the software could do something that it could not in fact do. After I was thousands of dollars into it with subscription fees and set up labor including countless hours on the phone with their support - we discovered that it could not in fact do what the salesperson said it could. Major waste of my time.

Buildertrend (BT) is PM software for construction, especially residential. I used this software for project tracking, cost, and communication with the customer. This software has many different features and levels to us it. You have PO's , Change Orders, Invoicing, Blueprints, Selections, etc. Having everything you need in one place makes it easy to have a high level overview of the project and see any detail needed. BT also sync's with Quickbooks making accounting a breeze!

Setting up BT can take quite sometime and training is needed for the software. If you are tech savvy, you can probably get away without training but will be missing alot of the features that BT offers that makes it worth it. Also, when syncing with quickbooks, you can get errors and everything must match 100%. It is best if you build everything in quickbooks and then import it into BT when setting up so that you know everything is correct and the accounts are linked.