1CRM ermöglicht es Unternehmen, zu schaffen und großartige Kundenbeziehungen und Erfahrungen zu erstellen und zu bewahren, mit der vollständigsten, anpassbaren und kostengünstigen Customer Relationship Management (CRM) Lösung auf dem Markt. Durch die Fokussierung auf eine umfassende und einfache CRM-Lösung, bietet 1CRM maßgeschneiderte CRMs allen Unternehmen und überall.
Support is great. Questions are usually answered in a few hours. Updates work flawlessly. The developers are very fast at chasing bugs when they appear.
I like how it integrates a lot of business processes into a single program. Everything is linked and you get all your information easily. This is not only a CRM, but it is close to a full ERP. It adds invoicing, financials, service support and a ton of other features. I find it specially useful to add my own templates for documents and the way I can create a full module without needing to program. It has also added an API that you can use to integrate with external software.
Some areas are not as developed as others. Project management is a bit old, and it lacks some functionality that you can find in other software.
PRICE IS SUPERB, given the features they provide and usability. The campaign management and sales followup to marketing campaigns are really helpful for my business model. I am very satisfied with 1CRM and would strongly recommend it.
Firstly, extremely good price and really good quote and invoice functions included within this CRM. It is very well suited for small and slightly medium-sized organizations. The customer service was surprisingly really quick and helpful during the time of incorporation
I believe this is not a well confined CRM in the sense that's it too broad to be a CRM. It also includes Order Management, service and project management, which is really good but there should be an options to hide these features for the businesses that do not require this.
We have been using 1CRM at Ultreia Comunicaciones for a long time, sice it was called [email protected] We find it to be an invaluable help to help us deploy a workflow and stablish internal procedures. Although we do not use all of its features, the ones we use are strong and work flawlessly.
1CRM Corp, the people behind the software, have always given support and insight. Any important bug that happens is corrected in hours, and new versions are relased from time to time with more features, speed improvements and better look.
Feature complete. Most companies will be able to automatize their workflows using 1CRM. It is extremely customizable, both in views and the data schema. Graphics help to get the best information in a glimpse. Reports give you insight about your data. Everything is connected: a contact is linked to the account and the quote you sent... you can stick notes into any object (accounts, opportunities, quotes, invoices), so all your information will be available to any operator.
There is an extraordinary permission system that allows you to clearly sepparate roles in the company and block access to restricted areas depending on the role.
Last, but not least, you can now sync all your information with your smartphone, without having to rely on third party solutions, so your information is yours, and you can keep it away from search engines' eyes.
Project management is not the best module of this software. It is usable, but not as confortable as it could. A good insight in CRM deployment is recommended to get the best out of this fantastic software. You can do without it, but you will have to refine your deployment a lot of times.
Amazing product. I have been using 1CRM for years and it was a great decision for my business. I love everything about it especially the quality and the cost.
The interface feels intuitive and the features are very robust. Every task feels organic and easy to use. Not to mention the cost is well below Salesforce or any other CRM that I was looking into.
I wish 1CRM had live chat integration. Currently I have to manually record any support requests or interactions I have on there, so it'd be nice if it could do that automatically. I also wish 1CRM had an Android App. They just came out with one for iOS, so I hope Android will follow!
1CRM is an excellent product for any small to medium sized business. MADD Virgin Drinks is a premium line of alcohol free drinks, licensed under Mothers Against Drunk Driving, sold in the US and Canada, and 1CRM handles all of our CRM and Order Processing very well. The software is highly customizable so we have modified many of the edit and summary screens to add or delete fields or to change the headings to make them clearly understandable to everyone using the system. There are also a great many overall options and choices to make to tailor the software to our own individual requirements, without the need for expensive customization.
We know exactly where all our orders are at any time. In the CRM we particularly like being able to tie emails to a variety of options such as a contact, a project that we are working on or a marketing effort. We use Quickbooks outside of 1CRM to complete our bookkeeping. We have not integrated the invoicing yet but will do so soon. The best part of all is that 1CRMOnCall hosts our installation and the cost of the whole system, software, hosting and support, is inexpensive.
Not much. Its an excellent product that needs little support. Customer Support is not immediate but then we are not paying for red hot support either.
Weiter unter folgen häufig gestellte Fragen über 1CRM.
1CRM bietet folgende Kostenpläne an:
Beginnt ab: 12,00 $/Monat
Preismodell: Kostenlos, Einmalige Lizenz, Abonnement
Kostenlose Testversion: Verfügbar
1CRM bietet die folgenden Funktionen:
1CRM hat die folgenden typischen Kunden:
Freie Mitarbeiter, Großunternehmen, Mittlere Unternehmen, Kleine Unternehmen
1CRM unterstützt die folgenden Sprachen:
Englisch, Französisch, Deutsch, Italienisch, Spanisch
1CRM hat folgende Preismodelle:
Kostenlos, Einmalige Lizenz, Abonnement
1CRM unterstützt die folgenden Geräte:
1CRM kann in folgende Anwendungen integriert werden:
Competera, Constant Contact, Lead Guerrilla, LiveChat, OnSched, PieSync, Robly, SharpSpring, SimplyCast, YetiForce
1CRM bietet folgende Optionen für Kundensupport:
Häufig gestellte Fragen, Forum, Wissensdatenbank, Online-Support, Video-Anleitungen