Jobber

4,5 (752)
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Software für Mobile Service-Unternehmen

Über Jobber

Jobber ist eine Cloud-basierte Field-Service-Management-Lösung, die es kleinen und mittleren Unternehmen unter anderem ermöglicht, Termine, Rechnungen, Kunden und Kostenerstellungen zu verwalten


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Du bist nicht sicher, ob Jobber das Richtige ist? Mit einer beliebten Alternative vergleichen

Startpreis

$ 19,00
Monat
Keine Preise gefunden

Preisoptionen

Kostenlose Version
Kostenlose Testversion
Kostenlose Version
Kostenlose Testversion

Funktionen

193
86

Integrationen

10
2

Bedienkomfort

4,5 (752)
2,9 (58)

Preis-Leistungs-Verhältnis

4,3 (752)
2,7 (58)

Kundenservice

4,5 (752)
2,9 (58)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Nutzerbewertungen

Gesamtbewertung

4,5 /5
(752)
Preis-Leistungs-Verhältnis
4,3/5
Funktionen
4,2/5
Bedienkomfort
4,5/5
Kundenbetreuung
4,5/5

Hast du Jobber bereits?

Andere Softwarekäufer brauchen deine Hilfe! Produktbewertungen helfen uns allen, die richtigen Entscheidungen zu treffen.

Zeigt 5 von 752 Bewertungen
Paul
Paul
Gesamtbewertung
  • Branche: Essen & Trinken
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Excellent company and excellent product

Bewertet am 8.3.2018

Makes things work so much better for us! There are small issues but we work through them. Nothing...

Makes things work so much better for us! There are small issues but we work through them. Nothing is perfect and for the price point this is phenomenally the best on the market.

Vorteile

Absolutely great system and easily adaptable to service companies. They are constantly adding features and functions and I hate to give only 4 stars on that but there are a few things that we would like to have but it doesn't incorporate. They are ALWAYS open to listening and I have actually had some of my ideas incorporated into the program. If I could give 10 stars on the customer service and value for the money I absolutely would. It is a simple program to use once you play with it for a bit. They are always updating which is awesome always new functionality available!

Nachteile

I don't like the fact that Visits and Jobs are treated separately with no way to combine them. I wish that you could set this up and for us, just delete the visit altogether because for us a Job is a Visit. They are always 1 to 1 ratio for us. It makes some of the scheduling frustrating because you can schedule a job but not have a visit scheduled. I can completely see how other companies need the ability for multiple visits on 1 job though.
Would like to see compulsory custom fields so you don't forget to fill out important data on quotes or invoices.
This is a big one, if you don't use the Stripe Jobber Payments then you cannot post a refund to a clients account. You basically have to do a work around and then post a negative invoice. It is very frustrating for a basic accounting function. We often have customers place deposits or pay in advance and they don't use their full deposit for our service. We have to issue a refund and it is a real pain to do.

Megan
Megan
Gesamtbewertung
  • Branche: Bau
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Jobber Does it Better

Bewertet am 1.6.2023

We love Jobber. We have had a wonderful experience and continue to have a wonderful experience...

We love Jobber. We have had a wonderful experience and continue to have a wonderful experience every single day. We are very very heavy users of this product and we are very happy with this product! Their customer support is phenomenal as well. Available by chat almost always within a minute or so and they are always INCREDIBLY helpful!

Vorteile

We love the Jobs being able to be assigned to our Tech's and crews in real time. We love the GPS feature for when homeowners claim that a crew member was or was not there when they said they were. We love the invoice and payment all being directly attached to the job for easy research or review. We love the scheduler and the ability to send booking confirmations in multiple formats. We love the automated Job Completion emails (especially for our property manager clients). There's more but it would take too long.

Nachteile

The only thing I don't love about Jobber is when I want to send a booking confirmation or an invoice to a tenant AND the property manager, it will overwrite the phone number in the Client's field due to our connection with Quickbooks Online. It is a glitch that they don't have pointed right at this time, the newly added phone number automatically gets added as the "Main" phone number for the client and then when it syncs to QBO it overwrites the main number in QBO and keeps overwriting the phone # as Main back and forth until we can catch it and delete the auto saved phone number and remark the Client's phone as the main phone. It is a clunky process for us.

In Betracht gezogene Alternativen

Housecall Pro

Warum Jobber gewählt wurde

Quickbooks time did not integrate the hours to the projects properly so even though the Project was in Quickbooks and QB Time they did not speak to one another nor were the invoices attached to the Project correctly and 2 separate log ins for the same software is time consuming and clunky. Needing to have two log ins for our Techs, 1 for time tracking and another for expense tracking and then another for the calendar for our clients and staff was just far too much for our crews to manage while in the field and on the go.

Zuvor genutzte Software

QuickBooks Time und Google Calendar

Gründe für den Wechsel zu Jobber

Cost of the product and the customer service aspect is what caused the final decision to be Jobber

Antwort von Jobber Software

Hello Megan!

Thank you so much for the wonderful review. We think it's great that you are benefitting from the GPS waypoints feature and the client communications tools. We love that you love, invoicing and Jobber Payments! Thank you for the feedback on the client sync with the Quickbooks Online Integration. The Support Team is always happy to help and we are so glad that you are having such a fantastic Jobber experience.

Take Care!

Joshua
Gesamtbewertung
  • Branche: Bau
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 0.0 /10

Run away, don't walk. If you get in, you will be TRAPPED there.

Bewertet am 7.11.2023

Horrible. They hooked me with special pricing and then it's done nothing but go up ever since....

Horrible. They hooked me with special pricing and then it's done nothing but go up ever since. Jobber payments is a trap. They have horrible, impossible to understand policies regarding your first payment and then again with disputes and especially with customer service. They take NO RESPONSIBILTY whatsoever for anything that their actions or policies cause. Customer service is hit or miss. I love when I get one with an attitude., and that happens a lot. They appear professional, but make little comments and digs. They will absolutely never break character when they are defending one of their crap policies that make no sense though. Tha much is consistent. Again, the policies are ridiculous. I messaged to have management call me yesterday and when I got home, I found a message asking me "why" and telling me they "can't send to management" until I tell them why I want to talk to them. Then, they tell me it's going to be a couple days before someone calls, THE NEXT DAY!! Way to handle an unhappy customer, I guess.

Vorteile

Reminders and automatic follow ups. Being able to alert the customer that I'm on the way and to bring up directions to their house.

Nachteile

Just an all around bad experience. I feel trapped now cause I have so much in their system and don't have time or energy to move it all over.
They have finally pushing me over the line though and I'm working on getting it all moved over... slowly.

Can't rely on scheduling notifications. The "Policies" regarding payments all the way around, disputes and how they handle 3rd party vendors is disgraceful. I have almost lost my company THREE TIMES because of them messing with my money. When I call, it's not their fault and they will do NOTHING to fix or or help, in any wa.

Antwort von Jobber Software

Hey Joshua! We're so sorry to hear that you haven't had the best experience with us. We understand that getting paid as quickly as possible is super important for businesses and we'd love to look into your situation more to see how we can help. Someone from our Support team will be reaching out shortly!

Blair Mychal
Blair Mychal
Gesamtbewertung
  • Branche: Bau
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 4.0 /10

My Review

Bewertet am 7.2.2024

Vorteile

The Ease Of Use, the customer portal, the workflow from client inquiry to job scheduling and billing

Nachteile

When you have an issue or cancel, all your data is locked away from you so if you dont have a daily backup you could lose all your client information that is in the system

In Betracht gezogene Alternativen

HoneyBook, Housecall Pro, Workiz und QuickBooks Online

Zuvor genutzte Software

QuickBooks Online
Christa
Gesamtbewertung
  • Branche: Bau
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung

Gesamtbewertung

  • Preis-Leistungs-Verhältnis
  • Bedienkomfort
  • Kundenbetreuung
  • Weiterempfehlungsquote 10.0 /10

Jobber is #1 helping any business to GET THE JOB DONE!

Bewertet am 20.4.2023

Jobber helped to complete the gap and provide a spot where every memember of our business from the...

Jobber helped to complete the gap and provide a spot where every memember of our business from the Owner to the Job site employee, from the job site to the office and then from the office right into the customers own portal. Ease of use is top notch!

Vorteile

Mobile usage, invoicing, customer management, credit card processing, Live texting and complete company involvement.

Nachteile

We do not have a con list. We love it!We can't say enough about the ease of usage of the entire program.

Antwort von Jobber Software

Thanks for your review, Christa! We are so thrilled that using Jobber has been such a positive experience for you and your team and that you've been finding it easy to use as well. Thanks again!

5 von 752 Bewertungen angezeigt Alle Bewertungen

Jobber Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über Jobber.

Jobber bietet folgende Kostenpläne an:

  • Ab: $ 19,00/Monat
  • Preismodell: Abonnement
  • Gratis Testen: Verfügbar

Jobber hat die folgenden typischen Kunden:

Selbstständig, 2–10, 11–50

Jobber unterstützt die folgenden Sprachen:

Englisch

Jobber unterstützt die folgenden Geräte:

Android (mobil), iPhone (mobil), iPad (mobil)

Jobber kann in folgende Anwendungen integriert werden:

Braintree, Fundbox, Google Calendar, Mailchimp, PayPal, QuickBooks Online, Square Point of Sale, Stripe, Zapier, authorize.net

Jobber bietet folgende Optionen für Kundensupport:

E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Telefon-Support, Chat

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