Über Jobber
Jobber ist eine Cloud-basierte Field-Service-Management-Lösung, die es kleinen und mittleren Unternehmen unter anderem ermöglicht, Termine, Rechnungen, Kunden und Kostenerstellungen zu verwalten
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Nutzerbewertungen
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- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
I love Jobber
Bewertet am 17.7.2024
my only complaint is that is hard to speak to a person for help
my only complaint is that is hard to speak to a person for help
Vorteile
I love jobber is so easy to use and they always help me and helped grow my business
Nachteile
The customer service is slow to
Answer calls
Antwort von Jobber Software
Hi Luciana, thank you for this review. We are glad to hear you have found Jobber easy to use, and it has helped grow your business! That’s great to hear! We are always working to improve our Support wait time; please also feel free to reach out via chat for a quicker response!
- Branche: Konsumgüter
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Works for us! A+++ Consider Jobber
Bewertet am 20.11.2024
Vorteile
At ScreenMobile of South Shore, switching to Jobber three years ago was one of the best decisions we’ve made for our business. After struggling with another CRM that didn’t meet our needs, Jobber has completely transformed how we operate. It has simply grown with us. Its intuitive dashboard simplifies invoicing and payment collection, while the customer notification feature keeps communication seamless. Jobber has helped us scale our business significantly over the past three years, delivering an excellent ROI by enhancing our organization and improving customer contact. It’s been a true game-changer for our growth and success!
Nachteile
We don’t have any dislikes. Everything seems pretty simple and intuitive. No complaints.
Antwort von Jobber Software
Hi Britney, thank you for the fantastic review! Jobber delivering on ROI is music to our ears! We are so happy to grow alongside your business. Thanks for working with us.
- Branche: Elektrische/elektronische Fertigung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 5.0 /10
Great for job/work flow. Bad as a CRM due to lack of tracking lead source.
Bewertet am 21.11.2024
I would say the experience has been ok, it would be higher if we could get more help resolving the...
I would say the experience has been ok, it would be higher if we could get more help resolving the tracking issue. Apparently it isn't high on Jobber's priority list given the lack of follow up/resolution on the issue.
Vorteile
I like the workflow/job request process. It helped streamline the intake of customer information and the process of providing a quote. I also like the ease of scheduling jobs and communicating with the customers.
Nachteile
The lack of being able to add tracking codes to the request form is my biggest complaint. I struggle to understand why a CRM solution would not offer the ability to track lead sources in an effective manner. Our attempts to work with our rep to resolve the issue were unproductive. Ultimately it may force us to move to another CRM solution.
Antwort von Jobber Software
Hi John, thank you for reaching out. It is great to hear Jobber has worked for you in quoting, scheduling and communicating with customers. We appreciate the feedback on Lead tracking and have additional features for Leads and Reports. If you would be interested in learning more about those, please contact our Support team at 1-888-721-1115 option 1 or [email protected]. We would be happy to walk you through these features and collect any feedback about improving them!
- Branche: Verbraucherdienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Jobber=Jarvis from Iron Man
Bewertet am 24.9.2024
Been really good experience I enjoy the eas of use, the support is great, they update constantly,...
Been really good experience I enjoy the eas of use, the support is great, they update constantly, the plans are a good price point, it has great client communication system
Vorteile
It is a time saver, I have never gotten so many meanial tasks reduced in an application before. It also is an all in one solution for our cleaning and restoration company we don't use anything else.
Nachteile
I wish that the app would have some better styling when it comes to schedule I would like to see multiple colors on a job instead of one color when multiple people are assigned that what I can quickly assess who is on a job without clicking on each individual job. Other than that overall a great experience.
Antwort von Jobber Software
Hi Johnathan, Thank you for this amazing review! We love to hear that we have been able to reduce your admin tasks, and that our Support team has been able to help you out. They would love to hear more about how calendar colors in the app would take it to the next level. Please contact 1-888-721-1115 option 1 or [email protected] when convenient; we'd love to hear from you!
- Branche: Verbraucherdienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Platform For The Pros!
Bewertet am 1.11.2024
Vorteile
Jobber has been an incredible asset for us at Raider Wildlife Control. It has streamlined our operations, making job management and communication with clients remarkably efficient. The platform keeps our trucks organized and helps us stay on top of schedules with ease. Payment processing is also simple and hassle-free, which has been a great convenience for both our team and our clients. Overall, Jobber has transformed how we manage our business, saving us time and improving client satisfaction. Highly recommended for any service business!
Nachteile
Couple improvements we have suggested which would make the platform stand out even more.
Antwort von Jobber Software
Hi Chris, thank you for this 10/10 review! It is awesome to hear you find Jobber intuitive and covers all your CRM and payment processing needs. Thank you for taking the time to give us feedback on Jobber. We are always looking for ways to improve, and this feedback helps us decide how to grow Jobber in the future. Keep up the great work!
Jobber Häufig gestellte Fragen
Weiter unter folgen häufig gestellte Fragen über Jobber.F. Welche Preispläne bietet Jobber an?
Jobber bietet folgende Kostenpläne an:
- Ab: $ 39,00/Monat
- Preismodell: Abonnement
- Gratis Testen: Verfügbar
F. Wer sind die typischen Nutzer von Jobber?
Jobber hat die folgenden typischen Kunden:
Selbstständig, 2–10, 11–50
F: Welche Sprachen werden von Jobber unterstützt?
Jobber unterstützt die folgenden Sprachen:
Englisch
F. Unterstützt Jobber mobile Geräte?
Jobber unterstützt die folgenden Geräte:
Android (mobil), iPhone (mobil), iPad (mobil)
F. Mit welchen anderen Applikationen integriert Jobber?
Jobber kann in folgende Anwendungen integriert werden:
Braintree, Google Calendar, Mailchimp, PayPal, QuickBooks Online, Square Point of Sale, Stripe, Zapier, authorize.net
F. Welche Varianten der Kundenbetreuung bietet Jobber an?
Jobber bietet folgende Optionen für Kundensupport:
E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Telefon-Support, Chat
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