Mindbody Übersicht

Was ist Mindbody?

Die Software MINDBODY bietet alles, was du brauchst, um deine langfristige Vision zum Leben zu erwecken. Der Anfang ist ganz einfach: Du organisierst deinen Tag und heißt neue Kund*innen willkommen. Kund*innen kommen an und du checkst sie ein. Bitte Erstkund*innen zunächst, einige Dinge schnell mithilfe eines elektronischen Haftungsausschlusses zu unterschreiben, der sofort im Kund*innenprofil gespeichert wird.

Wenn dein Unternehmen wächst, plane den Tag passend für das Personal, und MINDBODY hilft dir dabei, den Überblick darüber zu behalten, was jede*r Mitarbeiter*in vorhat.

Bald finden dich neue Kund*innen über die MINDBODY Connect App und buchen darüber auch deine Dienstleistungen. Sobald diese neuen Kund*innen treue Stammkund*innen sind, kannst du wiederkehrende Abrechnungen einrichten und sie sogar an deinem automatischen Empfehlungsprogramm teilnehmen lassen, um ihnen einen kleinen Anreiz zu geben, ihren Freund*innen von dir zu erzählen.

Wann immer du einen freien Moment zwischen den Kund*innen hast, kannst du deine Zahlen überprüfen, um zu sehen, wie dein Unternehmen wächst – anhand deiner Einnahmen, Verkäufe, Anwesenheiten und Kund*innenbindung. Und weil es immer Raum zum Wachsen gibt, kannst du mit dem, was du gelernt hast, Marketingkampagnen planen und ausführen und inaktive Kund*innen mit automatisierten E-Mails und Textnachrichten wieder einbinden.

Und da deine Marke und deine Services zu einem festen Bestandteil der Routine deiner Kund*innen werden, kannst du mit deinem Branding sogar eine vollständig maßgeschneiderte mobile App erstellen und diese Erfahrung auf ihre Handys übertragen.

Mindbody Übersicht

Kosten

Beginnt ab
129,00 $/Monat

Preisoptionen

Gratis Testen
Abonnement
Preis-Leistungs-Verhältnis

Mindbody Funktionen

Geräte
Unternehmensgröße
K M G
Märkte
Vereinigte Staaten von Amerika, Kanada, Vereinigtes Königreich, Australien, Deutschland
Unterstützte Sprachen
Deutsch, Englisch, Französisch, Italienisch, Spanisch

Medien

Generate reports to track monthly sales and revenue, retention, attendance and inventory
Track client schedules anytime, anywhere via desktop, laptop, tablet or mobile
Check and manage schedules easily through a color-coded calendar
Clients can book online through the user's website, or the Mindbody mobile app
Gain quick and central access to client details
Manage scheduling, payroll, tips, commissions, inventory and more, from a centralized platform
Videos zu Mindbody Mindbody Screenshot: Generate reports to track monthly sales and revenue, retention, attendance and inventory Mindbody Screenshot: Track client schedules anytime, anywhere via desktop, laptop, tablet or mobile Mindbody Screenshot: Check and manage schedules easily through a color-coded calendar Mindbody Screenshot: Clients can book online through the user's website, or the Mindbody mobile app Mindbody Screenshot: Gain quick and central access to client details Mindbody Screenshot: Manage scheduling, payroll, tips, commissions, inventory and more, from a centralized platform

Mindbody Bewertungen

Mindbody Bewertungen

Gesamtbewertung
4
/
5
Ausgezeichnet
986

Sehr gut
554

Durchschnitt
266

Gering
114

Schlecht
190

Preis-Leistungs-Verhältnis
3,6
Funktionen
3,9
Bedienkomfort
3,8
Kundenbetreuung
3,8
73% haben diese Anwendung empfohlen
Garrett E.

Learn It and Use It


Mit Google übersetzen
John T.

MindBody for Music Schools

Studio automation is always a plus - if you haven't used Auto-Pay, you should really try it. Automated emails are really the best part. For us, it's slow, kind of clunky, and doesn't fit our needs as well as we had hoped. Them withholding our money was definitely the main impetus for our disillusionment.


Mit Google übersetzen
Ramin L.

Great for automation for business, also a good tool for user

With a few hiccups from the user side (booking classes) and the up-sells I wouldn't jump to use this again in the future. Of course, with Covid we have no classes any longer but should we begin holding I may stick to the simpler Eventbrite booking platform. Mindbody just dominated the industry here in Los Angeles and although they have a good system, I don't think it's worth the costs unless you are a very large studio that sells out every class.


Mit Google übersetzen
Randall F.

Not as good as they think they are

I have been using Mind Body for 5 yrs. I am a single practitioner Registered massage therapy clinic. I am very computer savvy. I have used several practice management software and have contributed to UI development of two of them. At the time of sign up I had completed an exhaustive search on Clinic management apps. The two that came out on top for me were Mind/Body and another one. I went with MB because their salesman misrepresented their tech's ability to export my data. In the end, they couldn't do it. He also signed me up at the wrong price for my situation and it cost me extra $ for months.

I decided to continue with MB without my previous client database. The back end of the software is extremely complicated and took quite a while to get things to work right.

They seem to feel they are the best solution out there, they clearly haven't looked closely at the other providers and how my clients could interact with the software which is overly complicated, I have numerous clients who won't work with MB and call or text. (there will always be some who won't use it no matter the design)

They are committed to using Flash (outdated) if you want to use an iPhone or iPad you have to use their apps instead of the site being HTML5 or cross platform compatible. It also doesn't work well with Safari.

The CRM is poorly designed and their premium Soap notes are a joke in comparison to what the competition like Booker, Jane app, Soap Vault. and many more offer. Their Auto emails don't handle embedded HTML correctly and are completely broken at the moment and fill my email with content not linked to.

You can't collate, print or export client notes or soap notes. I have to copy and paste my notes into word to create a medical-legal report.


Mit Google übersetzen
Emily K.

MindBody is almost all the software you need for a gym or studio

Overall, MindBody is great and I don't think I've even used half of the features after several years of regular use. There is a way to do anything, and tech always provides good help.


Mit Google übersetzen
Garrett E.
Branche: Krankenhausversorgung & Gesundheitswesen
Untern. Größe: 51-200 Mitarbeiter
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

Learn It and Use It

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 6.9.2019
Quelle der Bewertung: Capterra

Vorteile

I can not state more clearly that Mindbody is the leader in what they do. They have their faults because of the way it was designed originally but they are working on those every day but no system on the market is better. I have a feeling that a couple years from now, they be much larger than what they even are now.

Nachteile

the old design structure of the base platform could use some updates, which they are aware of

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

John T.
Branche: Bildungsmanagement
Untern. Größe: 11-50 Mitarbeiter
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

MindBody for Music Schools

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 4.4.2020
Quelle der Bewertung: Capterra

Studio automation is always a plus - if you haven't used Auto-Pay, you should really try it. Automated emails are really the best part. For us, it's slow, kind of clunky, and doesn't fit our needs as well as we had hoped. Them withholding our money was definitely the main impetus for our disillusionment.

Vorteile

Integrated billing/scheduling/contractor & staff payroll. Automated email messaging. Automated customer billing. A large variety of services thought to improve retention and conversion. Tech support is very knowledgeable, professional and helpful.

Nachteile

We've been using MB for over 7 years. It was affordable when we started, but has continued to increase in cost. It is now very expensive, by comparison to other offerings. The billing system is extremely complicated to set up and is difficult to train. It's really built for yoga studios, etc., and is not a good solution for music schools. The vast majority of the add-on products they promote are not useful to those that only book recurring appointments, like music schools do. They seem to be designed for pushing individual appointment booking, which is the opposite of what we need. There are constant "improvements" which always add more page loads - when we first started, you could go to any page on the site within 2 clicks. The daily tasks you need are now, all, at least 3 page loads away, if not more. In other words, their improvements always slow us down and don't add any value that we can perceive. The reason we're going to move to something else was cemented this week: On Apr. 1 our Auto-Pays ran like normal. On Apr. 2 they sent us an email informing us that 20% of what they owed us was being held to protect our clients due to changes from the COVID-19 pandemic. We were left scrambling for cash to cover checks we had already written. There was no warning that they were going to short us. They claimed that the "entire processing industry" was doing this, but I can find no evidence that that is true. It looks like they were holding back our money to protect themselves.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 0.0/10

Ramin L.
Branche: Bankwesen
Untern. Größe: 201-500 Mitarbeiter
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

Great for automation for business, also a good tool for user

Weitere für Mehr als 2 Jahre genutzt
Bewertet am 10.1.2021
Quelle der Bewertung: Capterra

With a few hiccups from the user side (booking classes) and the up-sells I wouldn't jump to use this again in the future. Of course, with Covid we have no classes any longer but should we begin holding I may stick to the simpler Eventbrite booking platform. Mindbody just dominated the industry here in Los Angeles and although they have a good system, I don't think it's worth the costs unless you are a very large studio that sells out every class.

Vorteile

I have used Mindbody from both sides of the fence, one as a user as well as a business owner. What I liked most as a user is that it's simple to use and allows the user to get a gambit of various class offerings without having to go to various different websites or apps. If you're looking for a yoga class at a certain time, a certain location- it gets you there and lets you book it right from the app.

Nachteile

This is strictly from the business side, it's a little clunky to use and again this is from the business side- the costs did increase over time with the add-ons. This can be very problematic because the up-sells didn't necessary equate to more guests to the mediation studio we were working through.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 9.0/10

Randall F.
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

Not as good as they think they are

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 1.1.2017
Quelle der Bewertung: GetApp

I have been using Mind Body for 5 yrs. I am a single practitioner Registered massage therapy clinic. I am very computer savvy. I have used several practice management software and have contributed to UI development of two of them. At the time of sign up I had completed an exhaustive search on Clinic management apps. The two that came out on top for me were Mind/Body and another one. I went with MB because their salesman misrepresented their tech's ability to export my data. In the end, they couldn't do it. He also signed me up at the wrong price for my situation and it cost me extra $ for months.

I decided to continue with MB without my previous client database. The back end of the software is extremely complicated and took quite a while to get things to work right.

They seem to feel they are the best solution out there, they clearly haven't looked closely at the other providers and how my clients could interact with the software which is overly complicated, I have numerous clients who won't work with MB and call or text. (there will always be some who won't use it no matter the design)

They are committed to using Flash (outdated) if you want to use an iPhone or iPad you have to use their apps instead of the site being HTML5 or cross platform compatible. It also doesn't work well with Safari.

The CRM is poorly designed and their premium Soap notes are a joke in comparison to what the competition like Booker, Jane app, Soap Vault. and many more offer. Their Auto emails don't handle embedded HTML correctly and are completely broken at the moment and fill my email with content not linked to.

You can't collate, print or export client notes or soap notes. I have to copy and paste my notes into word to create a medical-legal report.

Vorteile

Great 24hr customer service support.
Wide range of features.
Conventions, classes, and online training on how to use their product and market your practice better
Reasonably easy to run your practice once you are set up.
Good consumer awareness of the apps so you can be found through their network of providers.
A good set of reports to understand and analyze your business.

Nachteile

Over priced. If a corporation can have an Igo they are conceited and not fully aware of their competition and how they are being bettered by other companies that didn't have to spend millions of dollars last year to deliver what they are offering.

Raised my rates 60% in two price increases over the last 6 month period.
The initial salesman made false promises.
Overly complicated user interface both for potential clients and for service providers.
No automatic booking assistance that keeps dead spaces to a minimum.
Poor Contact Relation management compared to much less expensive software.
Pushed expensive 3rd party upgrades for components that should have been included in the price.
They don't have a well-developed place to create treatment notes, can't print, collate or export the notes you do create. Not PIPA compliant (Standards of patient privacy)
Can't bill or track insurance billing and payments.
Takes forever to fix something broken in their software. Promised features and then took 2-3 years to deliver features.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 3.0/10

Emily K.
Branche: Buchhaltung
Untern. Größe: 501-1.000 Mitarbeiter
Übersetzen auf: Deutsch
Übersetzen auf: Deutsch

MindBody is almost all the software you need for a gym or studio

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 5.11.2020
Quelle der Bewertung: Capterra

Overall, MindBody is great and I don't think I've even used half of the features after several years of regular use. There is a way to do anything, and tech always provides good help.

Vorteile

There is a wide variety of ways that you can structure contracts and payments. The feature that allows you to attach PDF documents to each client helps towards operating in a more paperless manner.

Nachteile

Refunds and returns are a bit confusing. The product could also be improved with a better attendance system. They should improve the attendance feature. The sign in app apparently doesn't work and we have used a different sign in software.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 9.0/10

Nutzerempfehlung
7,9/10
Basierend auf 2.110 Benutzerbewertungen
Vergleiche Nutzerempfehlungen mit Alternativen
Mit Alternativen vergleichen

Mindbody Preis

Mindbody Preis

Beginnt ab
129,00 $/Monat
Gratis Testen
Abonnement
Preis-Leistungs-Verhältnis
Preis-Leistungs-Verhältnis
3,6/5
Basierend auf 2.110 Benutzerbewertungen
Vergleiche das Preis-Leistungs-Verhältnis mit Alternativen
Mit Alternativen vergleichen

Mindbody Funktionen

Mindbody Funktionen

API
Aktivitäts-Dashboard
Aktivitäts-Verfolgung
Anpassbare Berichterstellung
Anpassbare Vorlagen
Automatische Benachrichtigungen
Benutzerdefinierte Felder
Berichterstattung und Statistik
Daten-Import / -Export
E-Mail-Integration
Echtzeit-Daten
Elektronische Zahlungen
Erinnerungen
Integration von Dritten
Kalenderverwaltung
Kontaktmanagement
Kundendatenbank
Kundenspezifisches Branding
Social-Media-Integration
Umfragen & Feedback
Funktionen
3,9/5
Basierend auf 2.110 Benutzerbewertungen
Vergleiche Funktionen mit Alternativen
Mit Alternativen vergleichen

Kategorien

Zusätzliche Informationen für Mindbody

Zusätzliche Informationen für Mindbody

Schlüssel-Features von Mindbody

  • Anwendung für Kunden
  • Anwendung für das Personal
  • Auf die Marke angepasste Anwendungen für mobile Geräte
  • Automatisierte wiederkehrende Abrechnung
  • Erinnerungen und Nachbereitung
  • Formel-Notizen
  • Klassen-Planung
  • Kreditkartenbearbeitung
  • Kundenprofile
  • Lohn-und Gehaltsabrechnung
  • Marketing-Tools
  • Mitarbeiter-Management
  • Mitgliedschafts-Tools
  • Online-Buchung
  • Schlüsselanhänger und Geschenkkarten
  • Teilnahme-Berichte
  • Terminplanung
  • Umsatzberichte
  • Verkaufsstelle
  • Wartelisten

Mindbody Häufig gestellte Fragen

Mindbody Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über Mindbody.

F. Welche Preispläne bietet Mindbody an?

Mindbody bietet folgende Kostenpläne an:

Beginnt ab: 129,00 $/Monat

Preismodell: Abonnement

Gratis Testen: Nicht verfügbar

F. Was sind die Hauptfunktionen von Mindbody?

Mindbody bietet die folgenden Funktionen:

  • Anwendung für Kunden
  • Anwendung für das Personal
  • Terminplanung
  • Teilnahme-Berichte
  • Automatisierte wiederkehrende Abrechnung
  • Auf die Marke angepasste Anwendungen für mobile Geräte
  • Klassen-Planung
  • Kundenprofile
  • Kreditkartenbearbeitung
  • Formel-Notizen
  • Schlüsselanhänger und Geschenkkarten
  • Marketing-Tools
  • Mitgliedschafts-Tools
  • Online-Buchung
  • Lohn-und Gehaltsabrechnung
  • Verkaufsstelle
  • Erinnerungen und Nachbereitung
  • Umsatzberichte
  • Mitarbeiter-Management
  • Wartelisten

F. Wer sind die typischen Nutzer von Mindbody?

Mindbody hat die folgenden typischen Kunden:

Kleine Unternehmen, Großunternehmen, Mittlere Unternehmen

F: Welche Sprachen werden von Mindbody unterstützt?

Mindbody unterstützt die folgenden Sprachen:

Deutsch, Englisch, Französisch, Italienisch, Spanisch

F. Unterstützt Mindbody mobile Geräte?

Mindbody unterstützt die folgenden Geräte:

Android, iPhone

F. Mit welchen anderen Applikationen integriert Mindbody?

Mindbody kann in folgende Anwendungen integriert werden:

ActiveCampaign, Boomi, Constant Contact, Delivra, Emma, Mailchimp, REACH, TapMango, Trainerize, Xero

F. Welche Varianten der Kundenbetreuung bietet Mindbody an?

Mindbody bietet folgende Optionen für Kundensupport:

Häufig gestellte Fragen, Forum, Wissensdatenbank, Online-Support, Telefon-Support, Video-Anleitungen