Gusto
Über Gusto
Gusto ist eine moderne Online-Plattform für Menschen, die kleinen Unternehmen dabei hilft, sich um ihre Teams zu kümmern. Gusto bietet neben Full-Service-Gehaltsabrechnungs-Tools auch Tools für die Krankenversicherung, 401(k)-Pläne, hervorragendes Personalwesen und Teammanagement. Heute betreuen Gusto-Niederlassungen in Denver, San Francisco und New York landesweit mehr als 100.000 Unternehmen.
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Nutzerbewertungen
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- Branche: Buchhaltung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Gusto is fast and easy!
Bewertet am 23.8.2024
Overall it has been great and our company loves it
Overall it has been great and our company loves it
Vorteile
Gusto is so easy! My business uses Gusto and managing payroll and benefits is so simple
Nachteile
I tried the Gusto Checking account and I feel like it is very lackluster and pales in comparison to a regular checking account. This isn't their main offering so it doesnt bother me
Antwort von Gusto
Hello Joseph,
Hello,
Thank you for your feedback! We're pleased to hear that Gusto has made managing payroll and benefits simple for your business. We appreciate your input on the checking account and will take it into consideration as we continue to improve. If you have any other suggestions or need assistance, feel free to reach out!
-Chelsea B
- Branche: Gastgewerbe
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Gusto provide efficient and clean processes, with easy to use software.
Bewertet am 3.2.2025
Gusto has been a great tool for our HR Management, time tracking and tax information collecting...
Gusto has been a great tool for our HR Management, time tracking and tax information collecting tool for our small business.
Vorteile
Gusto provides clear instruction and definitions for a variety of hiring categories. The tax options for hiring and onboarding are clear. The time tracking tool is efficient.
Nachteile
It would be helpful to include scheduling tools for staff.
Antwort von Gusto
Hello Katie,
Hi there,
Thank you for your thoughtful review! We're so glad to hear that Gusto's intuitive processes, tax options, and time tracking tools have made hiring and onboarding easier for your business. It’s great to know we’ve been a valuable resource for your HR management.
We also appreciate your feedback on scheduling tools! We’re always looking for ways to improve, and I’ll be sure to share your suggestions with our team.
If there’s anything else we can do to support you, don’t hesitate to let us know. We’re grateful to be part of your business journey!
- Branche: Telekommunikation
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 3.0 /10
FSA unusable. BBB likely will investigate in the future
Bewertet am 30.9.2024
We’ve been using Gusto for years, and while there have been ups and downs, the biggest disappointmen...
We’ve been using Gusto for years, and while there have been ups and downs, the biggest disappointment has been their FSA platform. It’s truly subpar compared to other services we’ve used. It seems like the default approach is to deny claims, even when we provide all the correct documentation and information.
The process is unnecessarily frustrating, with no clear explanations for denials, leaving us in a constant loop of resubmitting claims and waiting for approval that never seems to come. Gusto’s FSA platform feels more like an obstacle than a helpful service, and it has caused headaches for our team.
While the payroll and other HR features are decent, the FSA platform is a dealbreaker. If you’re considering Gusto and FSA management is important to you, I’d strongly recommend looking elsewhere.
Vorteile
platform online is modern and easy to use.
Nachteile
We’ve been using Gusto for years, and while there have been ups and downs, the biggest disappointment has been their FSA platform. It’s truly subpar compared to other services we’ve used. It seems like the default approach is to deny claims, even when we provide all the correct documentation and information.
The process is unnecessarily frustrating, with no clear explanations for denials, leaving us in a constant loop of resubmitting claims and waiting for approval that never seems to come. Gusto’s FSA platform feels more like an obstacle than a helpful service, and it has caused headaches for our team.
While the payroll and other HR features are decent, the FSA platform is a dealbreaker. If you’re considering Gusto and FSA management is important to you, I’d strongly recommend looking elsewhere.
Antwort von Gusto
Hello Sylvester,
Thank you for your honest feedback. We’re sorry to hear that your experience with Gusto’s FSA platform has been frustrating. This is not the level of service we strive to provide, and we understand how important it is for FSA claims to be processed smoothly. Your concerns are valid, and we’re committed to reviewing the process to ensure clearer communication around claim decisions and to improve the overall experience.
We appreciate your continued use of Gusto for payroll and HR features and would like to work with you to address these issues directly. Please reach out to our support team so we can better assist you. Your feedback is invaluable as we work to make meaningful improvements.
-Gusto
- Branche: Bau
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
Gusto is Great!!!
Bewertet am 2.12.2024
Nothing but good thing to say about Gusto
Nothing but good thing to say about Gusto
Vorteile
Gusto is fantastic! This completely simplifies the entire payroll process. Very easy to set up and easy to enter on a weekly basis. I highly recommend using Gusto!
Added bonus being able to get benefits and work comp. through them also!
Nachteile
Honestly, I don't really have any cons for this software. We love it! It has saved us a ridiculous amount of money and time compared to other payroll providers.
- Branche: Marketing & Werbung
- Unternehmensgröße: Selbstständig
- Wöchentlich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Bedienkomfort
- Weiterempfehlungsquote 10.0 /10
Use for all my clients
Bewertet am 13.3.2025
Vorteile
Easy to manage getting paid from multiple clients.
Nachteile
I wish it had automatic invoice settings so I don't have to manually send.
Gusto Häufig gestellte Fragen
Weiter unter folgen häufig gestellte Fragen über Gusto.F. Welche Preispläne bietet Gusto an?
Gusto bietet folgende Kostenpläne an:
- Ab: $ 49,00/Monat
- Preismodell: Abonnement
- Gratis Testen: Verfügbar
F. Wer sind die typischen Nutzer von Gusto?
Gusto hat die folgenden typischen Kunden:
Selbstständig, 2–10, 11–50, 51–200, 201–500
F: Welche Sprachen werden von Gusto unterstützt?
Gusto unterstützt die folgenden Sprachen:
Englisch
F. Unterstützt Gusto mobile Geräte?
Gusto unterstützt die folgenden Geräte:
F. Mit welchen anderen Applikationen integriert Gusto?
Gusto kann in folgende Anwendungen integriert werden:
15Five, 7shifts, Accelo, Aplos, ApplicantPRO, Asana, Ashby, AttendanceBot, Autobooks, BambooHR, Bench, Boast, Bonusly, Bookkeeper360, Boomer, Box, Brandly, Breezy, Brex, Buildertrend, Capbase, ChartHop, CleanCloud, ClickUp, ClienTrak, ClockShark, Clover, Connecteam, Culture Amp, CustomBooks, Dataddo, Deputy, Dext, Drata, Dropbox Business, Dynatrace, EasyLlama, Empuls, Engagedly, Ethena, Expensify, Flatly, FreshBooks, Fulfil.IO, GitHub, GoCo, GoalSpan, Google Workspace, Greenhouse, Guideline, Homebase, Homebase AI, Hour Timesheet, Housecall Pro, Hubstaff, Hubstaff Tasks, Human Interest, Hyperproof, Ignition, IncentFit, JazzHR, Jirav, JobScore, JobTread, Jobber, Jobcase, KeldairHR, LastPass, Lattice, Lendio, MonkeyPod, Okta, OnTheClock, Online Check Writer, OpenComp, PerformYard, Procare Solutions, QuickBooks Desktop, QuickBooks Enterprise, QuickBooks Online, QuickBooks Online Advanced, QuickBooks Time, Reach Reporting, Roots, SINC, Sage Accounting, Sage Intacct, Sapling, Sapling, Sauce Labs, Secureframe, Shoobx, Shopify, Shopify Plus, Slack, Sling, SpotOn, Syft Analytics, Synder, TaxTaker, Teamtailor, Time Tracker, Timeero, Tinq, Trainual, Traliant, Travitor, Trello, Uptick, VGS, VIVAHR, Vagaro, Vanta, Veryfi, Veryfi Receipts OCR & Expenses, Vestwell, Webex Suite, When I Work, Wizehire, WorkforceHub, Workiz, Workyard, Xero, ZarMoney, ZipBooks, allGeo, brightwheel, busybusy, monday.com, neo.tax, talech
F. Welche Varianten der Kundenbetreuung bietet Gusto an?
Gusto bietet folgende Optionen für Kundensupport:
E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Telefon-Support, Chat
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