Agorapulse
Social Media Marketing für Teams und Agenturen
4,6 /5 (501 Bewertungen) Eine Bewertung schreibenAgorapulse Übersicht
Was ist Agorapulse?
Mit Agorapulse können Unternehmen ihre Social Media Nachrichten verwalten, Inhalte veröffentlichen, wichtige Einflussfaktoren identifizieren, soziale Kanäle überwachen und aufschlussreiche Berichterstattung erstellen. Die Plattform ist mit Facebook, Twitter, Instagram, YouTube, LinkedIn und Google+ für die Veröffentlichung über mehrere Plattformen integriert. Agorapulse bietet ein einzigartiges Social Inbox System, das Social Media Managern hilft, alle Fragen, Mitteilungen und Beschwerden von Fans oder Kunden zu priorisieren und zu beantworten.
Agorapulse zielt darauf ab, Marketing-Teams dabei zu unterstützen, Zeit bei der Veröffentlichung von Inhalten zu sparen, dank eines fortschrittlichen Warteschlangensystems, das es ermöglicht, Evergreen-Inhalte automatisch in die Warteschlange zu stellen. Die Plattform qualifiziert Fans und Anhänger, um Unternehmen dabei zu helfen, potenzielle Botschafter und Einflussnehmer zu finden, um sie als Chance zu nutzen.
Zu den wichtigsten Funktionen von Agorapulse gehören ein Social Media-Posteingang für jedes Konto, der eingehende Nachrichten, Zeitplanung und Warteschlangen, Wiedereinschalten und erweiterte Inhaltsvorschau, Erfassen von Anzeigenkommentaren auf Facebook und Instagram, unbegrenzte Berichte, anpassbare automatische Moderationsregeln zur Verhinderung von Spam, Identifizierung von Beeinflussern und vieles mehr.
Agorapulse Übersicht
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Agorapulse Funktionen
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Agorapulse Bewertungen
Agorapulse Bewertungen
Recommending AgoraPulse for Social Media Management Platform
Overall, I have had a great experience with AgoraPulse. One time, I had a problem with a feature that I couldn't figure out, I contacted their support and within a day they got back to me with a video showing me the steps I needed to accomplish what I needed. They were very helpful.
Makes Social Media Management a Breeze
AP has completely revolutionized the way we approach and manage social media. It provides us with one simple and easy to use platform that stops us wasting time jumping between various social media platforms to schedule and pull in analysis. This allows us to be more agile when responding to customers.
The multiple users allowed also allows our support and marketing teams to seamlessly collaborate and ensure every customer is paired with the right person to answer their questions. It also saves zillions of emails flying back and forth.
It is also worth mentioning I'm always very impressed with the rapid customer support and continuous improvement to AP product proposition. It has made staying very easy.
Review
Generally easy to use but not as advanced as we would like.
Amazing value for publishing & analytics! Excellent customer service
Most robust with client approval process
We have loved the support team, taking advantage of Social Media Manager School with our annual plan, and the network of users we've met along the way. The tool has blown all our past tools (Loomly, Buffer, HeyOrca, Zoho) out of the water.
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Recommending AgoraPulse for Social Media Management Platform
Vorteile
When I moved over to AgoraPulse, I first noticed that the interface was very clear to understand and intuitive to use. I am very busy and social media is a critical part of my business so I appreciated how it quickly I was able to get up to speed on using AgoraPulse's features. At present, I am running 5 social media accounts for my business and AgoraPulse keeps all my streams neatly organized. It helps me see urgent messages from my customers and I can respond directly to them AgoraPulse. My favorite feature overall is the schedule queue feature that allows me to post throughout the day on a schedule that I set based on when I believe my audience most wants to receive their content!
Nachteile
Overall the platform works great and I strongly recommend it. My complaints are pretty minor.
1. After I log in on my browser; AgoraPulse opens in a new browser window, however the original tab the landing page stays open and flashes a notification icon at me. I always have to close that tab to make the notification go away. It's minor but it's annoying.
2. I use the Queue feature a lot and I have multiple schedule queues. However, I am not able to sort the order fo the queue's in the drop-down list. Again, it's minor but I post a lot so it is annoying that I can't sort this list the way that I want.
Antwort von AgoraPulse
Hi there Matt,
Thanks for sharing your Agorapulse experience with Capterra readers. I love hearing about your successes using the publishing queues. As far as reordering queues, what drop down list do you mean? There is a drag and drop functionality but I'm not certain it's in the same place that you're talking about.
Here's to your continued social media success!
Lisa
Makes Social Media Management a Breeze
AP has completely revolutionized the way we approach and manage social media. It provides us with one simple and easy to use platform that stops us wasting time jumping between various social media platforms to schedule and pull in analysis. This allows us to be more agile when responding to customers.
The multiple users allowed also allows our support and marketing teams to seamlessly collaborate and ensure every customer is paired with the right person to answer their questions. It also saves zillions of emails flying back and forth.
It is also worth mentioning I'm always very impressed with the rapid customer support and continuous improvement to AP product proposition. It has made staying very easy.
Vorteile
The scheduling tool made the normally unmanageable task of scheduling the same post across multiple social media channels incredibly easy. It is intuitive and saves a serious amount of time. It also allowed us to schedule everything a week in advance meaning we spent less time scheduling and more time interacting with customers and analyzing and their engagements. Meaning we are able to keep getting smarter.
The assign tool is excellent for collaboration and saves us having to send an email to a colleague who may be in a better position to get back to the customer.
Nachteile
I would really like to see an extensive media library. The ability to reuse images and videos that have already been uploaded would save a lot of time.
I would also like to see functionality similar to Later's 'Link in Bio' functionality. If this is possible (Instagram API dependent I know) then we would have no reason to ever leave the comfort of Agora.
For us the one feature we never use nor understand is the publishing list.
I would also love to see a 'landing page' feature so you can send customers directly to bespoke LP from social media posts without having to get IT involved.
Antwort von Agorapulse
Hi Andrew,
We were blown away by your positive words, we really appreciate the time you took to write such a detailed review!
Review
Generally easy to use but not as advanced as we would like.
Vorteile
The listening tool is easy, including the IG API.
Nachteile
That you cannot separate facebook comments from ad comments.
Antwort von Agorapulse
Thanks for the review, Alexa. Have you tried the inbox filter to separate the Facebook paid comments from the organic comments? It's a helpful way to separate them.
Lisa at Agorapulse
Amazing value for publishing & analytics! Excellent customer service
Vorteile
The best part is the amazing customer service! They are responsive and generally have a good response for everything - including an idea to workaround if needed. The interface is nice and user-friendly. It was easy for team members to get used to the publishing and analytics tools. The crowd favourite is the ability to publish to (and edit for) multiple channels easily from one place. The price is incredibly accessible, especially for a non-profit like us! Love the system for addressing clients' wishes - we can vote and comment on them, and get updates when they're being worked on or the opportunity to consult with an AP team member on them. Overall I feel more efficient using AP.
Nachteile
I had to add all 40 social accounts myself, which was long. I believe this is being fixed soon (if not already). They really need to add a draft option and/or option to add notes to the calendar to address the lack of ability to plan social posts using AP. Again, this is something that seems to be on their radar. There are other, smaller limitations, like not being able to schedule (or upload a carousel) from the app. Social listening can definitely become more sophisticated, and I'm confident it will.
Antwort von Agorapulse
Hi Lynne,
Thanks for the fabulous review!
Our team is thrilled you're happy with our service!
And yes, you're right! We are already working on some pretty awesome features that I'm sure you will like. :-)
Stay tuned!
Most robust with client approval process
We have loved the support team, taking advantage of Social Media Manager School with our annual plan, and the network of users we've met along the way. The tool has blown all our past tools (Loomly, Buffer, HeyOrca, Zoho) out of the water.
Vorteile
Our team has enjoyed using shared calendars with clients. The approval process has been easy for our team and clients. Reports are simple and beautiful, eliminating our need for additional weekly reporting tools.
Nachteile
We could really use a "pause all content" option or kill switch for a brand or account. Especially in 2020, this function would be helpful. The queue/category workaround is clunky. A client approval process for queues would also be beneficial. Without the ability to have clients approve that content, queues are useless to us, unfortunately.
Antwort von Agorapulse
Thanks for sharing your experience with us!
I am so glad to hear that you've enjoyed working with our Shared Calendars.
I've just added your vote to the suggestion to add a "pause all content" button.
Again, thank you for sharing that suggestion with us!
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Agorapulse Preis
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Agorapulse Funktionen
Agorapulse Funktionen
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Agorapulse Häufig gestellte Fragen
Agorapulse Häufig gestellte Fragen
Weiter unter folgen häufig gestellte Fragen über Agorapulse.
F. Welche Preispläne bietet Agorapulse an?
Agorapulse bietet folgende Kostenpläne an:
Beginnt ab: 99,00 $/Monat
Preismodell: Abonnement
Gratis Testen: Verfügbar
F. Was sind die Hauptfunktionen von Agorapulse?
Wir haben keine Informationen über die Funktionen von Agorapulse
F. Wer sind die typischen Nutzer von Agorapulse?
Agorapulse hat die folgenden typischen Kunden:
Kleine Unternehmen, Großunternehmen, Non-Profit, Mittlere Unternehmen
F: Welche Sprachen werden von Agorapulse unterstützt?
Agorapulse unterstützt die folgenden Sprachen:
Englisch, Französisch, Spanisch
F. Unterstützt Agorapulse mobile Geräte?
Agorapulse unterstützt die folgenden Geräte:
Android, iPhone, iPad
F. Mit welchen anderen Applikationen integriert Agorapulse?
Agorapulse kann in folgende Anwendungen integriert werden:
Facebook, Frazer, Instagram, LinkedIn, Shift, Twitter
F. Welche Varianten der Kundenbetreuung bietet Agorapulse an?
Agorapulse bietet folgende Optionen für Kundensupport:
Häufig gestellte Fragen, Wissensdatenbank, Online-Support, Video-Anleitungen
Overall, I have had a great experience with AgoraPulse. One time, I had a problem with a feature that I couldn't figure out, I contacted their support and within a day they got back to me with a video showing me the steps I needed to accomplish what I needed. They were very helpful.