---
description: Ausführliche Erfahrungsberichte zu Kaseya VSA mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche Kaseya VSA dank GetApp Austria mit ähnlichen Produkten.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Kaseya VSA Erfahrungen, Kosten & Bewertungen | GetApp Österreich 2026
---

Breadcrumb: [Startseite](/) > [Website-Monitoring Tools](/directory/113/website-monitoring/software) > [Kaseya VSA](/software/91114/kaseya-vsa)

# Kaseya VSA

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> Kaseya VSA ist eine umfassende Lösung für die Bereitstellung von IT-Services in großem Maßstab, egal ob du eine interne IT-Abteilung hast oder ein MSP bist. VSA bietet die absolut beste Technikererfahrung mit Kaseya Live Connect und unterstützt Angebote in Patch, AV/AM, Monitoring und mehr.
> 
> Bewertung: **4.0/5** von 206 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

-----

## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **4.0/5** | 206 Nutzerbewertungen |
| Bedienkomfort | 3.6/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 3.6/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 3.7/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 4.1/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 70% | (7/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: Kaseya
- **Region**: Miami, USA
- **Gegründet**: 2004

## Gewerblicher Kontext

- **Preismodell**:  (Gratis Testen)
- **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Android (mobil), iPhone (mobil), iPad (mobil)
- **Unterstützte Sprachen**: Deutsch, Englisch, Französisch, Niederländisch
- **Verfügbare Länder**: Australien, Belgien, Deutschland, Dänemark, Indien, Irland, Kanada, Luxemburg, Malaysia, Mexiko, Neuseeland, Niederlande, Norwegen, Philippinen, Schweden, Schweiz, Singapur, Südafrika, Vereinigte Staaten, Vereinigtes Königreich

## Funktionen

- API
- Aktivitäts-Dashboard
- Aktivitäts-Verfolgung
- Alarmfunktion / Benachrichtigungen
- Alerts/Escalation
- Anpassbare Berichte
- Anpassbare Felder
- Anpassbare Vorlagen
- Anti-Virus
- Anwendungsmanagement
- Audit Trail
- Aufgabenmanagement
- Authentifizierung
- Automatische Geräteerkennung
- Automatische Patch-Implementierung
- Automatische Scans
- Automatische Sicherung
- Automatisierte Terminplanung
- Backup und Recovery
- Bandbreiten-Überwachung

## Integrationen (46 insgesamt)

- Accelo
- Acronis Cyber Backup
- Addigy
- Autotask PSA
- BMS
- BVoIP
- Bitdefender GravityZone
- Bitium
- BrightGauge
- Cherwell Service Management
- Cisco Network Services Orchestrator (NSO)
- CloudRadial
- ConnectBooster
- ConnectWise PSA
- Cortado MDM

... und 31 weitere Integrationen

## Optionen für Kundensupport

- E-Mail/Helpdesk
- FAQ/Forum
- Wissensdatenbank
- Telefon-Support
- 24/7 Live-Support
- Chat

## Category

- [Website-Monitoring Tools](https://www.getapp.at/directory/113/website-monitoring/software)

## Ähnliche Kategorien

- [Website-Monitoring Tools](https://www.getapp.at/directory/113/website-monitoring/software)
- [ITSM Tools](https://www.getapp.at/directory/292/it-service-management-itsm/software)
- [IT Asset Management Software](https://www.getapp.at/directory/325/it-asset-management/software)
- [Netzwerk Monitoring Tools](https://www.getapp.at/directory/480/network-monitoring/software)
- [DCIM Software](https://www.getapp.at/directory/277/data-center-management/software)

## Alternativen

1. [Atera](https://www.getapp.at/software/102017/atera) — 4.5/5 (448 reviews)
2. [N-central](https://www.getapp.at/software/1999255/solarwinds-n-central) — 4.2/5 (253 reviews)
3. [N-sight RMM](https://www.getapp.at/software/109249/solarwinds-msp-rmm) — 4.3/5 (197 reviews)
4. [IT Glue](https://www.getapp.at/software/113707/itglue) — 4.6/5 (331 reviews)
5. [Pulseway](https://www.getapp.at/software/101507/pulseway) — 4.7/5 (310 reviews)

## Nutzerbewertungen

### "Great software for our IT department. Increased productivity by 100%" — 4.0/5

> **Joe** | *16. November 2017* | Buchhaltung | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: Easy to use and very reliable. Love the remote access tools to keep track of all the systems in the office. Weather it be patch management, cloud backup. deploying software or just remote desktop support Kaseya has it all\! If my user base is in or out of the office at a client site, Kaseya is there to help manage their computers with just a click\!
> 
> **Nachteile**: Kaseya support is sometimes  slow to respond and resolve tickets at times. I'm not sure if its a language barrier, or maybe I am just not explaining the issues clearly it usually takes a few attempts over a couple of days to get a resolution to an issue,
> 
> Helps my IT staff with their day to day work making them more productive

-----

### "4 out of 5 - Customer Support needs improvement" — 4.0/5

> **Michael** | *29. Juni 2016* | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: Automation&#13;&#10;Ease of use&#13;&#10;Fully Featured&#13;&#10;Great integration
> 
> **Nachteile**: Customer support is terrible.&#13;&#10;Purchasing new agent licenses is a pain in the butt.  you have to contact a rep, they have to build a quote, you approve the quote, they send the request to tech to generate your licenses. now you have to pay them 3 time or 4 time a month for multiple agreements.&#13;&#10;&#13;&#10;They should have a shopping cart, that auto-generates the licenses, or better yet, an unlimited pay for what you use model.
> 
> Kaseya is the most powerful Remote Monitoring and Management (RMM) software available on the market. It's easier to use than its competitors and it has the most robust Agent Procedure and scripting engine.

-----

### "A powerful engine marred by lazy, ongoing GUI problems" — 3.0/5

> **Alexander** | *10. Mai 2019* | Immobilien | Empfehlungsbewertung: 6.0/10
> 
> **Vorteile**: Many powerful modules:&#10;- I would not even consider Windows patching without Kaseya: it is granular, easy to use, pretty complete&#10;- Agent Procedures and Policies allow enormous customization in what you can do - practically any script you can think of can potentially be run through here&#10;- LiveConnect is smooth and fast and provides a wealth of tools&#10;- Reports, Alerts, and Audit modules are clear (once understood) and provide tremendous detail and customization
> 
> **Nachteile**: Persistent, unfixed, obvious GUI issues spanning years and years after being reported:&#10;- screens not refreshing; &#10;- inconsistent filtering; &#10;- misleading word choices in scheduling boxes; &#10;- selecting multiple is a chore;&#10;- "View" is powerful to \*use\* but clumsy and unwieldy to \*manage/administer\*&#10;&#10;The way installation packages are created is terrible. If you have more than about a dozen OUs, you will see what I mean: you must create a new install package for each OU. We have 90. EVERY ONE OF THEM must be updated every time there is a new Kaseya client release (about four times a year). There should be one package that asks the user its OU based on a database that IT sets up.&#10;&#10;Kaseya Anti-Virus and Kaseya Anti-Malware (which we used to use) frought with problems, in accurately reporting what was out there \&amp; in reliably installing or uininstalling packages. KAM in particular was so broken it caused us to dump the entire thing and switch to Webroot (though the Webroot integration module is a bad joke: it looks like an alpha product, nowhere near beta).&#10;&#10;Patch rollback is difficult and usually impossible (though this may not be Kaseya's fault).
> 
> We took on Kaseya largely for remote control of clients and Windows/Office patching. We quickly made use of its Agent Procedures and reports modules and then continued on, slowly integrating module after module.

-----

### "The Rolls Royce of RMM tools for MSPs. Not perfect, but better than its competitors." — 4.0/5

> **Frank** | *11. Juli 2018* | Empfehlungsbewertung: 9.0/10
> 
> **Vorteile**: The feature set is huge and its automation capabilities are excellent. Support is generally good and their techs are knowledgeable more often than not. The company behind the product is one of its greatest strengths - no product is perfect, but it's easy to work with Kaseya and they go out of their way to make things right.
> 
> **Nachteile**: It can be finicky.  We have several thousand agents on it and the database needs frequent pampering. Their support engages and helps willingly and quickly, but I feel this should be handled by the application or some support automation.
> 
> Significant reduction in operational costs and increase in our ability to deliver value.

-----

### "Effective systems management on a budget" — 5.0/5

> **Daniel** | *17. November 2017* | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: Kaseya VSA offers functionality similar to SMS/SCCM or LanDesk at a fraction of the cost.  In addition, it includes options for additional endpoint protection management.
> 
> **Nachteile**: I was not able to get the VSA front-end working on our shared IIS server, I ended up creating a separate VM for VSA which is pretty trivial but it's one more host to manage.  I probably should have just contacted Kaseya Support for assistance, but since I had licenses and VM host overhead available, the most expedient solution was just to create a new VM just for VSA.
> 
> Remote access, patch management, software/hardware auditing, asset management, VSA does everything we need it to\!

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## Links

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