--- description: Ausführliche Erfahrungsberichte zu Kaseya VSA mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche Kaseya VSA dank GetApp Austria mit ähnlichen Produkten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Kaseya VSA Erfahrungen, Kosten & Bewertungen | GetApp Österreich 2026 --- Breadcrumb: [Startseite](/) > [Website-Monitoring Tools](/directory/113/website-monitoring/software) > [Kaseya VSA](/software/91114/kaseya-vsa) # Kaseya VSA Canonical: https://www.getapp.at/software/91114/kaseya-vsa Seite: 1 / 10\ Zurück: [Nächste Seite](https://www.getapp.at/software/91114/kaseya-vsa?page=2) > Kaseya VSA ist eine umfassende Lösung für die Bereitstellung von IT-Services in großem Maßstab, egal ob du eine interne IT-Abteilung hast oder ein MSP bist. VSA bietet die absolut beste Technikererfahrung mit Kaseya Live Connect und unterstützt Angebote in Patch, AV/AM, Monitoring und mehr. > > Bewertung: **4.1/5** von 207 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.1/5** | 207 Nutzerbewertungen | | Bedienkomfort | 3.6/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 3.6/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 3.7/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.1/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 70% | (7/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Kaseya - **Region**: Miami, USA - **Gegründet**: 2004 ## Gewerblicher Kontext - **Preismodell**: (Gratis Testen) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Deutsch, Englisch, Französisch, Niederländisch - **Verfügbare Länder**: Australien, Belgien, Deutschland, Dänemark, Indien, Irland, Kanada, Luxemburg, Malaysia, Mexiko, Neuseeland, Niederlande, Norwegen, Philippinen, Schweden, Schweiz, Singapur, Südafrika, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - API - Aktivitäts-Dashboard - Aktivitäts-Verfolgung - Alarmfunktion / Benachrichtigungen - Alerts/Escalation - Anpassbare Berichte - Anpassbare Felder - Anpassbare Vorlagen - Anti-Virus - Anwendungsmanagement - Audit Trail - Aufgabenmanagement - Authentifizierung - Automatische Geräteerkennung - Automatische Patch-Implementierung - Automatische Scans - Automatische Sicherung - Automatisierte Terminplanung - Backup und Recovery - Bandbreiten-Überwachung ## Integrationen (45 insgesamt) - Accelo - Addigy - Autotask PSA - BMS - BVoIP - Bitdefender GravityZone - Bitium - BrightGauge - Cherwell Service Management - Cisco Crosswork Network Services Orchestrator (NSO) - CloudRadial - ConnectBooster - ConnectWise PSA - Cortado MDM - Cronofy ... und 30 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Website-Monitoring Tools](https://www.getapp.at/directory/113/website-monitoring/software) ## Ähnliche Kategorien - [Website-Monitoring Tools](https://www.getapp.at/directory/113/website-monitoring/software) - [ITSM Tools](https://www.getapp.at/directory/292/it-service-management-itsm/software) - [IT Asset Management Software](https://www.getapp.at/directory/325/it-asset-management/software) - [Netzwerk Monitoring Tools](https://www.getapp.at/directory/480/network-monitoring/software) - [DCIM Software](https://www.getapp.at/directory/277/data-center-management/software) ## Alternativen 1. [N-central](https://www.getapp.at/software/1999255/solarwinds-n-central) — 4.2/5 (253 reviews) 2. [N-sight RMM](https://www.getapp.at/software/109249/solarwinds-msp-rmm) — 4.3/5 (202 reviews) 3. [IT Glue](https://www.getapp.at/software/113707/itglue) — 4.6/5 (342 reviews) 4. [SuperOps](https://www.getapp.at/software/2050597/superops-ai) — 4.6/5 (65 reviews) 5. [Pulseway](https://www.getapp.at/software/101507/pulseway) — 4.7/5 (311 reviews) ## Nutzerbewertungen ### "Great Product" — 5.0/5 > **RJ** | *25. Jänner 2019* | Informationstechnologie & -dienste | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Kaseya is awesome in the automation department. I am able to set scripts in place and have them run in the middle of the night. No more staying up after hours pushing out patches and fixes. I can set the patch management to scan for new updates, then push them out on a schedule that I determine. > > **Nachteile**: The product works great on Windows machines, but updating a Mac can be tricky. I would like to see them move into the Android field more too. There are more and more Android devices coming into the work sphere that having an option to remotely fix androids would be great. > > I have been using Kaseya VSA for about 10 years now. It has transformed my business. I travel less and less to clients sites and do most if not all work remotely for them. Their customer support is top notch and they work hard to help you. Their billing department could be improved, but they're working on it. They have Kaseya Connect every year in Las Vegas. I wish they would hold it somewhere other than casinos and strip clubs. Kaseya is a must for your business. They can scale with you as you grow your business too. ----- ### "Great software for our IT department. Increased productivity by 100%" — 4.0/5 > **Joe** | *16. November 2017* | Buchhaltung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Easy to use and very reliable. Love the remote access tools to keep track of all the systems in the office. Weather it be patch management, cloud backup. deploying software or just remote desktop support Kaseya has it all\! If my user base is in or out of the office at a client site, Kaseya is there to help manage their computers with just a click\! > > **Nachteile**: Kaseya support is sometimes slow to respond and resolve tickets at times. I'm not sure if its a language barrier, or maybe I am just not explaining the issues clearly it usually takes a few attempts over a couple of days to get a resolution to an issue, > > Helps my IT staff with their day to day work making them more productive ----- ### "Terrible support, worse customer service" — 1.0/5 > **jacob** | *10. November 2016* | Computer- & Netzwerksicherheit | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: their initial sales pitch was good and convinced us to buy it. > > **Nachteile**: terrible customer service, NO Support, slow, lousy features for the price > > We paid for the 25 licenses up front and paid for the "on boarding" which they promise 8 hours of training on how to use their software. The Tech that did the on boarding had problems doing anything and said it was bug in the current system and the fix would be out in 3 months he would give us a credit and re-do the onboarding when the problems were fixed. we never heard from him again, we did not use the software as we were never showed how to use it and got next years bill on my cc and called in and spoke to a supervisor who refused to give us any kind of credit and said onboarding hours expire. So we tried using the software ourselves and called support for help. They literally just email you the link to the general help page and say figure it out or you were supposed to learn this in the onboarding (which we never got). So after calling the supervisor and telling him we have a client that is waiting for something we need their help to get it done in their software so we didn't have to manually remove a user \& program to the 50+ computers we had added that week or we were leaving Kaseya. The supervisor promised to have support call us and help us with what we needed, would get us the promised credit \& would have us re-do our onboarding. Except support never called us and when we called them they said they couldn't do anything but email us links. we have not gotten the credit or a response from the supervisor and the 8 hours of onboarding they promised us \& that we paid for we get 2 hours instead. So if you want support they will just email you a link and say figure it out which is fine sometimes but when you need something right away and don't have time to read 50+ pages. Customer service promises the world but has 0 follow through (and yes I have all their promises in writing they don't care) the software is extremely slow and takes 1-2 minutes to load each page. (we have a 50/50 connection) you can host the software on your own server as they list the hardware requirements of a P1 (yes Pentium 1) 2.4ghz 166 fsb 4 gb of ram and 10gb of hard drive space. with requirements that low you would think their software would run fast. the licenses are expensive over $6.50 a month per computer considering they have no templates, no support, no best practices guides, nothing but instructions on how to setup massive amounts of worthless features but very little actual useful features. ----- ### "4 out of 5 - Customer Support needs improvement" — 4.0/5 > **Michael** | *29. Juni 2016* | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Automation Ease of use Fully Featured Great integration > > **Nachteile**: Customer support is terrible. Purchasing new agent licenses is a pain in the butt. you have to contact a rep, they have to build a quote, you approve the quote, they send the request to tech to generate your licenses. now you have to pay them 3 time or 4 time a month for multiple agreements. They should have a shopping cart, that auto-generates the licenses, or better yet, an unlimited pay for what you use model. > > Kaseya is the most powerful Remote Monitoring and Management (RMM) software available on the market. It's easier to use than its competitors and it has the most robust Agent Procedure and scripting engine. ----- ### "The Rolls Royce of RMM tools for MSPs. Not perfect, but better than its competitors." — 4.0/5 > **Frank** | *11. Juli 2018* | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: The feature set is huge and its automation capabilities are excellent. Support is generally good and their techs are knowledgeable more often than not. The company behind the product is one of its greatest strengths - no product is perfect, but it's easy to work with Kaseya and they go out of their way to make things right. > > **Nachteile**: It can be finicky. We have several thousand agents on it and the database needs frequent pampering. Their support engages and helps willingly and quickly, but I feel this should be handled by the application or some support automation. > > Significant reduction in operational costs and increase in our ability to deliver value. ----- Seite: 1 / 10\ Zurück: [Nächste Seite](https://www.getapp.at/software/91114/kaseya-vsa?page=2) ## Links - [Auf GetApp anzeigen](https://www.getapp.at/software/91114/kaseya-vsa) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Strukturierte Daten