amoCRM Übersicht

Was ist amoCRM?

amoCRM ist eine intuitive Vertriebs- und Leadmanagement-Lösung für KMUs. Im Gegensatz zu anderen Tools kann es in wenigen Minuten eingerichtet werden. amoCRM ist benutzerzentriert, mit einem Schwerpunkt auf interaktivem Design und Anpassung für eine mühelose Verkaufsautomatisierung. Benutzer können per Drag-and-Drop zu verschiedenen Status führen, benutzerdefinierte Felder im Handumdrehen erstellen und verhaltensgesteuerte Aktionen mit nur wenigen Klicks einrichten.

Als Administrator können Benutzer schnell neue Benutzer zu amoCRM hinzufügen und ihre Benutzerverwaltungseinstellungen und Berechtigungen einfach ändern, so dass die Daten immer sicher bleiben. Verwende die iPhone oder Android App, um unterwegs mit Notizen und Aufgaben Schritt zu halten. amoCRM lässt sich auch mit anderen großartigen Diensten wie MailChimp, Mandrill, Wufoo, Zendesk, Dropbox, Zapier und anderen integrieren, um den Benutzer-Workflow zu verbessern. amoCRM unterstützt Kontakt- und Lead-Management sowie Aufgaben und Benachrichtigungen und 2-Wege-E-Mail-Synchronisation. Weitere Funktionen von amoCRM sind ein Dashboard und KPIs, digitale Pipeline und Vertriebsanalysen.

amoCRM Übersicht

Kosten

Beginnt ab
15,00 $/Monat

Preisoptionen

Gratis Testen
Abonnement
Preis-Leistungs-Verhältnis

amoCRM Funktionen

Geräte
Unternehmensgröße
K M G
Märkte
Vereinigte Staaten von Amerika, Kanada, Vereinigtes Königreich, Australien, China und 5 weitere , Indien, Japan, Deutschland, Brasilien, Mexiko
Unterstützte Sprachen
Englisch, Russisch, Spanisch

Media

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amoCRM video amoCRM Screenshot: Customizable pipeline is easy to learn and navigate. It's refreshed in live time, so you're always up-to-date. amoCRM Screenshot: Lead cards store all the interaction happening with the lead, and custom fields will help you store all the relevant data about contacts, company, and more. amoCRM Screenshot: Quick and intuitive Salesbot builder will help you in getting your own chatbot in no time. Save time and effort by getting rid of repetitive tasks and providing 24/7 communication line with your business. amoCRM Screenshot: Automate the routine and boost your sales team productivity. Less boring tasks - more valuable input from your salespeople. amoCRM Screenshot: Take your business with you wherever you go. Our mobile app is capable of lead tracking, calls, sending emails and much more. amoCRM Screenshot: Keep a keen eye on your state of affairs with our in-depth analytics. Sales data, forecasts, event logs and more. amoCRM Screenshot: Tons of integrations with different services, as well as the most popular communication channels can be connected to amoCRM for free. amoCRM Screenshot: We support all major messenger platforms: Facebook Messenger, Instagram, WeChat, Viber, Skype, Telegram.  Chat with your customers the way they like it.

amoCRM Bewertungen

amoCRM Bewertungen

Gesamtbewertung
4,5
/
5
Ausgezeichnet
80

Sehr gut
39

Durchschnitt
11

Gering
1

Schlecht
0

Preis-Leistungs-Verhältnis
4,5
Funktionen
4,3
Bedienkomfort
4,4
Kundenbetreuung
4,4
91% haben diese Anwendung empfohlen
Felipe P.

Great features and nice customer service at a fair price

Price is reasonable for all feature in get and customer service is exceptional.


Mit Google übersetzen
Ahmed F.

It Is For You

I at long last have the required device to give my client care as I wanted. I can at last right the long procedures into explicit advances and see where the precise improvement is required for the outcomes we go for. It has a reasonable arrangement and simple of access for all workers to team up on. This advantages the understudy correspondence and makes an authoritative undertaking a happy task and euphoric as opposed to depleting and confused.


Mit Google übersetzen
Nikolay R.

Not very intuitive software

You need to manage it full time. It doesnt refresh well, emails are delayed. Basically, it's not flexible enough.


Mit Google übersetzen
Brian møller J.

Clarity, Complexity into Simplicity. Organized. Time for content instead of Administration

I finally have the needed tool to give my customer service as I desired. I can finally correct the long processes into specific steps and see where the exact improvement is needed for the results we aim for.

It helps to have a clear plan and easy of access for all employees to collaborate on. This benefits the intern communication and makes an administrative task a lighthearted assignment and joyful instead of draining and complicated.


Mit Google übersetzen
Алексей М.

Excel vs amoCRM

Our office has five people. The entire customer base was carried out in Excel. That is about 1,500 clients.
database has been stolen several times by managers , who then opened their businesses.
Theft was impossible to track down. After implementing the amoCRM system , we have set up access to the customer base for managers.
And it became possible to ensure the safety of the most valuable - the customer base.
After the implementation of amoCRM , we have begun to see how many calls , tasks , emails processes manager.
And then we fired 2 manager. Since they only create the appearance of work.
It all began to count. Connect IP telephony and listened to the conversations of managers.
We implemented service quality and could boost sales by controlling the work.
Previously, there was chaos - once called the client. Then promised to call back , but did not call back.
Now in the amoCRM system we could see , whether the task on to customers , what is the result of conversation and other important performance.
Why amoCRM? This system is self-embeddable. Initially I bought one account and gave it to the manager.
He understood the system and 2 weeks after he could not work without the amoCRM. It is very convenient. Safely. And most importantly - easy!
The world will never be the same again . After using amoCRM - we will never go back to Excel.


Mit Google übersetzen
Felipe P.
Branche: Finanzdienstleistungen
Untern. Größe: 2-10 Mitarbeiter
Übersetzen auf: Deutsch

Great features and nice customer service at a fair price

Täglich für 1-5 Monate genutzt
Bewertet am 22.7.2020
Quelle der Bewertung: Capterra

Price is reasonable for all feature in get and customer service is exceptional.

Vorteile

They have integrations with the major social networks like Instagram, Facebook, Gmail and the most important Whatsapp via Twilio, which allow you to integrate in a legal way.

They also have a live chat with chatbot that works fine. Of course they are not a chat company, so it's simples, but it works fine to most activities.

Nachteile

The filter features are limited and sometimes things like select a empty field, depending on field type, it's impossible.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Ahmed F.
Branche: Marketing & Werbung
Untern. Größe: Selbstständig
Übersetzen auf: Deutsch

It Is For You

Täglich für Kostenlose Testversion genutzt
Bewertet am 4.10.2019
Quelle der Bewertung: Capterra

I at long last have the required device to give my client care as I wanted. I can at last right the long procedures into explicit advances and see where the precise improvement is required for the outcomes we go for. It has a reasonable arrangement and simple of access for all workers to team up on. This advantages the understudy correspondence and makes an authoritative undertaking a happy task and euphoric as opposed to depleting and confused.

Vorteile

I deal with a great deal of records for various customers. Since we can't pick our records and are alloted to assigned customers, we have to realize how to manage individuals. Each customer is extraordinary and interesting, which means you need to adjust to their style and needs. I really depend on amoCRM for getting client data, utilizing internet based life the executives highlights and progress following. This product empowers me to dispatch a battle and increase leads. This product enables me to discuss adequately with my customers and keeps me directly on track with what steps to take.

Nachteile

Engineers ought to refine the interface, make it progressively others conscious: expel pointless apparatuses from the principle menu, disentangle joining records to cards.

Übersetzen auf: Deutsch

Antwort von QSOFT

Hey Ahmed,

Thanks for your feedback!

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 9.0/10

Nikolay R.
Branche: Verbraucherdienste
Untern. Größe: 2-10 Mitarbeiter
Übersetzen auf: Deutsch

Not very intuitive software

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 29.10.2019
Quelle der Bewertung: Capterra

You need to manage it full time. It doesnt refresh well, emails are delayed. Basically, it's not flexible enough.

Vorteile

It does keep track of my customers. It does email the reports well. I can automate some features, even if they are not really set up well.

Nachteile

It's not intuitive at all. It's very slow and it's hard to import/export clients DB, and it's not really easy to clean it up. The work flow really needs to be explained better somehow.

Verteilung der Bewertung

Bedienkomfort

Weiterempfehlungsquote: 6.0/10

Brian møller J.
Übersetzen auf: Deutsch

Clarity, Complexity into Simplicity. Organized. Time for content instead of Administration

Wöchentlich für 1-5 Monate genutzt
Bewertet am 12.2.2018
Quelle der Bewertung: Capterra

I finally have the needed tool to give my customer service as I desired. I can finally correct the long processes into specific steps and see where the exact improvement is needed for the results we aim for.

It helps to have a clear plan and easy of access for all employees to collaborate on. This benefits the intern communication and makes an administrative task a lighthearted assignment and joyful instead of draining and complicated.

Vorteile

I love the functionalities. They are seemingly endless and can be integrated to any already setup softwares. It integrates all in one package, management into a single tool for overview and simplicity.

I can launch a whole campaign, inform co-workers for tasks and have it replicated within a minute.
There is access to all parts of the process from receiving customers on homepage, phonecall or facetoface.
And then you simply put it into the system and have a precise engagement to any customer and their unique connection with my company.

I can finally deliver the customer service and build the relationships as deep and interactive as I desired. To build trust, accountability, unique care and personalized treatment to each and everyone that will benefit.

I have clarity in the process, can improve and see statistics to each and every step on the path. Improvement is now a actuality not a wish or dream. And it makes it easy to do so as well.

Nachteile

Well, the software has so many functions and abilities, it takes a while to engage the whole team into all of its areas and ways. I'd like a function to turn on specific features only as a startup and then move into advanced features instead of having it all at once.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Алексей М.
Branche: Informationstechnologie & -dienste
Übersetzen auf: Deutsch

Excel vs amoCRM

Bewertet am 16.12.2015
Quelle der Bewertung: GetApp

Our office has five people. The entire customer base was carried out in Excel. That is about 1,500 clients.
database has been stolen several times by managers , who then opened their businesses.
Theft was impossible to track down. After implementing the amoCRM system , we have set up access to the customer base for managers.
And it became possible to ensure the safety of the most valuable - the customer base.
After the implementation of amoCRM , we have begun to see how many calls , tasks , emails processes manager.
And then we fired 2 manager. Since they only create the appearance of work.
It all began to count. Connect IP telephony and listened to the conversations of managers.
We implemented service quality and could boost sales by controlling the work.
Previously, there was chaos - once called the client. Then promised to call back , but did not call back.
Now in the amoCRM system we could see , whether the task on to customers , what is the result of conversation and other important performance.
Why amoCRM? This system is self-embeddable. Initially I bought one account and gave it to the manager.
He understood the system and 2 weeks after he could not work without the amoCRM. It is very convenient. Safely. And most importantly - easy!
The world will never be the same again . After using amoCRM - we will never go back to Excel.

Übersetzen auf: Deutsch

Antwort von QSOFT LLC

Mr. Marinov! We are very grateful for such a detailed review of our system. We are also pleased that we could benefit your business!

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Nutzerempfehlung
8,1/10
Basierend auf 131 Benutzerbewertungen
Vergleiche Nutzerempfehlungen mit Alternativen
Mit Alternativen vergleichen

amoCRM Preis

amoCRM Preis

Beginnt ab
15,00 $/Monat
Gratis Testen
Abonnement
Preis-Leistungs-Verhältnis
Preis-Leistungs-Verhältnis
4,5/5
Basierend auf 131 Benutzerbewertungen
Vergleiche das Preis-Leistungs-Verhältnis mit Alternativen
Mit Alternativen vergleichen

amoCRM Funktionen

amoCRM Funktionen

API
Aktivitäts-Dashboard
Aktivitäts-Verfolgung
Anpassbare Berichterstellung
Anpassbare Vorlagen
Automatische Benachrichtigungen
Benutzerdefinierte Felder
Berichterstattung und Statistik
Daten-Import / -Export
E-Mail-Integration
Elektronische Zahlungen
Erinnerungen
Integration von Dritten
Kalenderverwaltung
Kontakt-Datenbank
Kontaktmanagement
Kundendatenbank
Kundenspezifisches Branding
Social-Media-Integration
Umfragen & Feedback
Funktionen
4,3/5
Basierend auf 131 Benutzerbewertungen
Vergleiche Funktionen mit Alternativen
Mit Alternativen vergleichen

Kategorien

amoCRM Häufig gestellte Fragen

amoCRM Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über amoCRM.

F. Welche Preispläne bietet amoCRM an?

amoCRM bietet folgende Kostenpläne an:

Beginnt ab: 15,00 $/Monat

Preismodell: Abonnement

Gratis Testen: Verfügbar

F. Was sind die Hauptfunktionen von amoCRM?

Wir haben keine Informationen über die Funktionen von amoCRM

F. Wer sind die typischen Nutzer von amoCRM?

amoCRM hat die folgenden typischen Kunden:

Kleine Unternehmen, Großunternehmen, Non-Profit, Freie Mitarbeiter, Mittlere Unternehmen

F: Welche Sprachen werden von amoCRM unterstützt?

amoCRM unterstützt die folgenden Sprachen:

Englisch, Russisch, Spanisch

F. Welche Preispläne bietet amoCRM an?

amoCRM hat folgende Preismodelle:

Abonnement

F. Unterstützt amoCRM mobile Geräte?

amoCRM unterstützt die folgenden Geräte:

Android, iPhone

F. Mit welchen anderen Applikationen integriert amoCRM?

amoCRM kann in folgende Anwendungen integriert werden:

Akita, JivoChat, Landingi, LiveChat, Mailchimp, Ringostat, SendPulse, Tidio, Workato, Zendesk

F. Welche Varianten der Kundenbetreuung bietet amoCRM an?

amoCRM bietet folgende Optionen für Kundensupport:

Online-Support, Telefon-Support, Video-Anleitungen, Wissensdatenbank