TrackerRMS Funktionen, Bewertungen & Alternativen

TrackerRMS

Lead and opportunity tracking throughout the sales lifecycle

4.6/5 (145 Bewertungen)

TrackerRMS Übersicht

At TrackerRMS, the foundation of our success is the understanding that recruitment is a business built on relationships.

Relationships matter.

Sometimes in the hi-tech world we live in today, it’s easy to forget that. But we have always been keenly aware that the point of a good CRM system is to help build better relationships, and that all of our features should meet that criteria.

After years of success in the recruitment industry, the founders of TrackerRMS grew increasingly frustrated that the CRM systems available in the market weren’t really built from a recruitment industry insider’s perspective.

There were a lot of venture-funded CRM platforms targeting the industry with big investments backing them, but none of them really seemed to ‘get’ the business from the perspective of someone that was actually in the trenches of the industry every day.

So after six successful years of owning and running a recruitment business, David Alonso decided to sell and form TrackerRMS with Andy Jones, committed to building a CRM that is 100% focused on the recruitment industry, and has equal focus on relationships and the bottom line.

Their mutual passion for recruitment and building better business systems provided the fuel to get TrackerRMS started, and they quickly launched their initial product with good traction straight away.

Customers understood that the founders of TrackerRMS knew the market well, and realized that their personal experience helped build a product that would work for recruiters as well as business owners.

At TrackerRMS, our team is committed to always remembering that relationships are the foundation of success for our customers.

Our vision is to continue to support the SMB space and to help them grow their recruitment businesses by using TrackerRMS to build better relationships and to run their operations more effectively--the end result being increased growth and profitability, which is what our customers are all ultimately after.

Preis

Beginnt ab
$55/Monat
Preisoptionen
Kostenlose Testversion
Abonnement
Preis-Leistungs-Verhältnis

Unternehmensgröße

K
M
G

Märkte

Vereinigtes Königreich, Vereinigte Staaten von Amerika

Unterstützte Sprachen

Englisch

TrackerRMS Bewertungen

Gesamtbewertung
4.6/5
99% Positive Bewertungen
107
Ausgezeichnet
36
Sehr gut
2
Durchschnitt
0
Gering
0
Schlecht
Mit Google übersetzen

Bewertet am 25.4.2013
Quelle der Bewertung: SoftwareAdvice

Our Company specializes in legal recruitment for large to mid size International Law Firms and in –house legal team. As an experienced recruiter, I have always relied upon my database system to assist and keep up to date with my day to day work movements; as well as my candidates, clients, jobs and future leads. A good database system is like your second brain, your on line PA and at times your motivator! This is what Tracker RMS provides for me, a system that I can rely on at any time, where ever I am in the world, I can simply logon and keep abreast of my business .

Over the years I have used a variety of database systems, some basic and some complicated, but Tracker RMS supersedes all of the previous systems I have used. It is a simple and easy tool to use, which never causes any issues or complications as I have had in the past with other systems; and yet provides such a high level of organization and information gathering. Every morning, I can log on and see what active jobs I have, new candidates who have registered are highlighted to me, I am reminded of tasks that I need to do, and I can scroll through and remind myself of conversations recently had with both Client Firms and candidates. When a job comes in, I can search for the relevant candidates easily and quickly - moving from their CV, to my contact notes, to previous history is so simple with no long pauses and extra quirks, everything as a recruiter that you need. This is particularly important if you need immediate access to a variety of information whilst on a call. No time for long pauses as you move from screen to screen! If I need to check on the financials, the invoices or outgoing bills are all to hand and can be shown in a variety of charts to help me monitor the company finances. Every Friday I have to go in and make sure that the temporary workers have all completed their on line timesheets and then, with one click of a button, send it over to the Client to approve - from this the invoice is then generated. Nice and simple and my Clients really appreciate the on line time sheet facility!

From the start, the team at Tracker RMS have given outstanding customer service. No problem is to small from them and they really go out their way to provide an extra level of service. They seem to understand your business needs and are always one step ahead! They also listen to your suggestions as a recruiter; the continuous improvement and development of Tracker RMS is a joy and excitement to watch! It is easy to update the agency website with new jobs listed on Tracker RMS, as it is all linked together and gives the candidates the ability to register through the website and their details fall into Tracker. It really gives the agency an extra level of professionalism and is a time saving device!

Tracker RMS works well for the small recruitment agency as well as the larger agency. Having worked previously in larger agencies, I found that generally people were reluctant to feed information into the database system and keep their movements up to date. I was continuously frustrated by my colleagues. Their plea was that the inputting of information was time consuming, of no benefit, that they did not understand how to do it, etc. None of this could apply to Tracker RMS and, as the business grows, I can envisage that Tracker RMS would provide the perfect system to bring a large group of people together to work effectively and efficiently as a team.

I am delighted with Tracker RMS and now in my second year of use there is quite simply no turning back! I would be lost with out it! Thank you Tracker RMS !

Verteilung der Bewertung

Bedienkomfort
Kundenbetreuung

Mit Google übersetzen

Tracker RMS - a fantastic end to end recruitment solution

Bewertet am 16.3.2016
Quelle der Bewertung: SoftwareAdvice

Vorteile

1. New layout to allow you to create any tabs and content are great. I have a layout for my sales team that is different to my recruitment team.
2. Weekly webinars are great and online help files are ideal for startup companies. System is really quick unlike others that I have used.
3. Rich in features from prospecting to placements. Job board searching works really well for sourcing and with only one system needed for all aspects of our business, TrackerRMS work well for us and integrates into our QuickBooks system so saves us a lot of time.

Nachteile

1. The campaign tool is excellent and whist its great that it tracks bounce backs it would be ideal if it could tell me which landing pages the contacts have clicked on

2. TrackerRMS is an end to end tool so it can be a little intimidating at first. The team were very helpful in guiding me through training and making sure I understood the workflow. Once you get the basics its easy.

3 They did not have a big web presence and I only found them though Software Advice.

Verteilung der Bewertung

Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10
Mit Google übersetzen

TrackerRMS Customer Service

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 5.4.2018
Quelle der Bewertung: SoftwareAdvice

Vorteile

This program is web based, which is wonderful and can be accessed at any time. All the information is there, at any given time and available. The ease and functionality of this product is very reassuring. However the best review I can give is in regards to my customer service. One of the customer rep is and has been amazing. She is attentive and reacts and replies immediately with help to any issue I have had. She genuinely cares about taking care of her customers and is exceptional at what she does. I am grateful she is my Client Manager. I have zero concern when I place a ticket or email her that I will not get a response and resolution basically immediately. She is simply wonderful.

Nachteile

This program does time out quite a bit and logs me out as well in the middle of working. We also cant always have exactly what we want immediately, there has to be some development involved at times for certain things.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

9.0/10
Mit Google übersetzen

Highly recommed TrackerRMS!

Bewertet am 1.4.2015
Quelle der Bewertung: SoftwareAdvice

Vorteile

We started using TrackerRMS in February 2015 after having evaluated about 15 other options. We spent a great deal of time evaluating Applicant Tracking Systems to ensure we were selecting the right software that could meet our requirements and equally important a company who stands behind their Customers by providing premium Customer Service. TrackerRMS was undeniably the hands down winner. TrackerRMS offers an extremely intuitive, clean, and easy to use design and navigation which was of primary importance to us to ensure our team would be able to learn the system without impacting recruitment efforts. Most of the other Applications charge per feature whereas with TrackerRMS, they were included in the base price. We have been particularly impressed by the flexibility and usability of the system.We no longer need to update dozens of manual Excel spreadsheets due to Tracker's customizable reporting.

Nachteile

I honestly can't identify any weaknesses in TrackerRMS. The best part is the TrackerRMS team continually listens to our feedback and implements upgrades frequently so all clients can leverage. We really feel like we are in a relationship with TrackerRMS and that says a lot.

Verteilung der Bewertung

Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

10.0/10
Mit Google übersetzen

Major product improvements needed! But overall, pocket friendly and excellent customer service!!

Täglich für 1-5 Monate genutzt
Bewertet am 25.5.2018
Quelle der Bewertung: SoftwareAdvice

It would have been great if candidates added to the long list for a particular job would not be lost after the list is cleared. There can always be a change in the job description and the candidates we thought were not a fit at first could be a fit after the update. In that case it can be easier to go to that list and shortlist candidates again.
After a reply kicks in for a posting, it would have been great to get a notification.

Vorteile

Tracker has excellent customer service - very personal, professional and quick to respond! We mainly dealt csr and she is amazing! Her coaching is thorough and she communicates patiently and clearly. She provided us with useful ideas in making our tracker use more effective!
Coming to the Tracker software, I must say that it is user-friendly, pocket-friendly and customizable to fit into one's needs!

Nachteile

Found the product a little time consuming as it does not sort data when clicking on columns. Sourcing from job sites can also be made more user friendly and a better snippet of the profile can be provided. The view of the snippet as well as the resume (it may be the font or the font size) and the alignment looks very different from the actual view of the resume.
Saving a draft is not possible like how it can me done in other email providers.
While there have been other minor hiccups every now and then, they have been corrected within 24 hours by the responsive Tracker team.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote

8.0/10

TrackerRMS Preis

Beginnt ab
$55/Monat
Preisoptionen
Kostenlose Testversion
Abonnement
Preis-Leistungs-Verhältnis

TrackerRMS Funktionen


  • API
  • Aktivitäts-Dashboard
  • Aktivitäts-Verfolgung
  • Anpassbare Berichterstellung
  • Anpassbare Vorlagen
  • Automatische Benachrichtigungen
  • Automatische Erinnerungen
  • Benutzerdefinierte Felder
  • Berichterstattung und Statistik
  • CRM-Integration
  • Daten-Import / -Export
  • E-Mail-Integration
  • Elektronische Zahlungen
  • Integration von Dritten
  • Kalenderverwaltung
  • Kontakt-Datenbank
  • Kundendatenbank
  • Kundenspezifisches Branding
  • Mobile Integration
  • Social-Media-Integration

Zusätzliche Informationen für TrackerRMS

Schlüssel-Features von TrackerRMS

  • Contact & Activity Management
  • Custom Reporting, Dashboards & Analytics
  • Invoicing & Payments
  • Mobile Access
  • Multi-Territory/Multi-Currency
  • Products & Services Rate Cards
  • Sales Lead & Opportunity Management
  • Standard Reports & Dashboards

TrackerRMS Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über TrackerRMS.

F. Welche Preispläne bietet TrackerRMS an?

TrackerRMS bietet folgende Kostenpläne an:

Beginnt ab: $55/Monat

Preismodell: Abonnement

Kostenlose Testversion: Nicht verfügbar

F. Was sind die Hauptfunktionen von TrackerRMS?

TrackerRMS bietet die folgenden Funktionen:

  • Contact & Activity Management
  • Custom Reporting, Dashboards & Analytics
  • Invoicing & Payments
  • Mobile Access
  • Multi-Territory/Multi-Currency
  • Products & Services Rate Cards
  • Sales Lead & Opportunity Management
  • Standard Reports & Dashboards

F. Wer sind die typischen Nutzer von TrackerRMS?

TrackerRMS hat die folgenden typischen Kunden:

Mittlere Unternehmen, Kleine Unternehmen

F: Welche Sprachen werden von TrackerRMS unterstützt?

TrackerRMS unterstützt die folgenden Sprachen:

Englisch

F. Welche Preispläne bietet TrackerRMS an?

TrackerRMS hat folgende Preismodelle:

Abonnement

F. Unterstützt TrackerRMS mobile Geräte?

Wir haben keine Informationen darüber, welche Geräte TrackerRMS unterstützt

F. Mit welchen anderen Applikationen integriert TrackerRMS?

TrackerRMS kann in folgende Anwendungen integriert werden:

CloudCall, EMERGE Background Checks

F. Welche Varianten der Kundenbetreuung bietet TrackerRMS an?

Wir haben keine Informationen darüber, welche Varianten der Kundenbetreuung TrackerRMS anbietet