isolved

It's easy to use and very user friendly. Our employees love the adaptive employee experience. This was a great leap into current technology for our organization. We went from our payroll and HR systems being separate to being able to combine them with iSolved. It has saved us a lot of time in many areas.

There is a lack of communication to clients at some times. This has caused a couple of issues with our payroll submission or paying our employees. Occassionally, an update is completed that affects other things that we use and causes something to stop working correctly and cannot be fixed in a timely manner. The Multiple Worksite Reporting never matches our tax reports which causes more time consuming calculations to figure out the correct information.

I love my customer service team! [sensitive content hidden] is always there to help out and either knows how to fix my problem or knows who to connect me with to get it remedied. The system itself is also overall easy to use and learn. Payroll and PTO management are super easy with iSolved. We use Unanet for timekeeping and are able to import our timesheet information directly into iSolved to process payroll! iSolved creates all the reports I need for financial records and also produces the payroll Journal Entry for Unanet for me! Lots a little features in iSolved that really help me save time!

I'm a little disappointed about the Reporting feature and the Report Writer. It does well enough, but I with the writer were a little more intuitive. I also with the Reports had a better description of what they have in them.