--- description: Ausführliche Erfahrungsberichte zu Customer Thermometer mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche Customer Thermometer dank GetApp Austria mit ähnlichen Produkten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Customer Thermometer Erfahrungen, Kosten & Bewertungen | GetApp Österreich 2026 --- Breadcrumb: [Startseite](/) > [Review Management Software](/directory/575/feedback-and-reviews-management/software) > [Customer Thermometer](/software/91368/customer-thermometer) # Customer Thermometer Canonical: https://www.getapp.at/software/91368/customer-thermometer Seite: 1 / 2\ Zurück: [Nächste Seite](https://www.getapp.at/software/91368/customer-thermometer?page=2) > Sende einfache E-Mail-Umfragen zur Kundenzufriedenheit, um sofort Feedback zu erhalten. Sende markengerechte E-Mails oder verwende Einbettungsschaltflächen zur Integration in dein System. Reagiere auf einzelne E-Mail-Empfänger und zeige die Ergebnisse an. Erhalte Benachrichtigungen, wenn deine Kunden unzufrieden sind, weil sie nicht sofort betreut werden. > > Bewertung: **4.9/5** von 18 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.9/5** | 18 Nutzerbewertungen | | Bedienkomfort | 4.8/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.9/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 5.0/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.8/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Customer Thermometer - **Gegründet**: 2010 ## Gewerblicher Kontext - **Startpreis**: $ 9,00 - **Preismodell**: (Kostenlose Version verfügbar) (Gratis Testen) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Arabisch, Chinesisch, Chinesisch (traditionell), Deutsch, Dänisch, Englisch, Finnisch, Französisch, Hebräisch, Indonesisch, Irisch, Italienisch, Japanisch, Koreanisch, Niederländisch, Norwegisch, Polnisch, Portugiesisch, Russisch, Schwedisch, Spanisch, Thailändisch, Tschechisch, Türkisch, Ukrainisch, Ungarisch - **Verfügbare Länder**: Argentinien, Australien, Brasilien, China, Deutschland, Frankreich, Indien, Japan, Kanada, Mexiko, Neuseeland, Niederlande, Südafrika, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - 360-Grad-Feedback - API - Abwanderungsraten-Management - Aktivitäts-Dashboard - Aktivitäts-Verfolgung - Alarmfunktion / Benachrichtigungen - Anonymes Feedback - Anpassbare Berichte - Anpassbare Felder - Anpassbare Fragen - Anpassbare Vorlagen - Antwortraten - Antwortvalidierung - Befragungs-/Umfragemanagement - Benchmarking - Berichterstattung / Analyse - Berichterstattung und Statistik - CES-Umfragestruktur - CSAT-Umfragestruktur - Customer Journey Mapping ## Integrationen (83 insgesamt) - AWeber - Accelo - ActiveCampaign - Administrate Training Management - Asana - Atera - Autotask PSA - Braze - BrightGauge - Campaign Monitor by Marigold - ConnectWise Automate - Constant Leads - Dotdigital - Drift - EMMA ... und 68 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Review Management Software](https://www.getapp.at/directory/575/feedback-and-reviews-management/software) ## Ähnliche Kategorien - [Review Management Software](https://www.getapp.at/directory/575/feedback-and-reviews-management/software) - [Kundenzufriedenheit Software](https://www.getapp.at/directory/1029/customer-satisfaction/software) - [Umfragetools](https://www.getapp.at/directory/234/survey/software) - [Mitarbeiter Engagement Software](https://www.getapp.at/directory/715/employee-engagement/software) - [CEM Software (Customer Experience Management)](https://www.getapp.at/directory/601/customer-experience/software) ## Alternativen 1. [Connecteam](https://www.getapp.at/software/105401/connecteam) — 4.6/5 (5117 reviews) 2. [Vantage Circle](https://www.getapp.at/software/143755/vantage-circle) — 4.7/5 (5123 reviews) 3. [Slack](https://www.getapp.at/software/91563/slack) — 4.7/5 (24070 reviews) 4. [SurveyMonkey](https://www.getapp.at/software/2371/surveymonkey) — 4.6/5 (10432 reviews) 5. [Achievers](https://www.getapp.at/software/91409/achievers) — 4.8/5 (2908 reviews) ## Nutzerbewertungen ### "Fun company and easier deployment than most" — 5.0/5 > **Alicia** | *19. Juni 2020* | Anwaltskanzlei | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Customer Thermometer has flexibility in setting up the thumbs up/down for email, websites, and other online portals. It didn't require extensive coding skills, but it isn't pushbutton either, which is why it is flexible. I found it to be the easiest to use and customize out of several solutions I tried. They also have good customer service and their pricing scales depending on how active your traffic is. > > **Nachteile**: Like all review software, it requires some skill to set up. This is not easy for people who are not comfortable with at least intermediate tech skills. But you do not need to be advanced or a proficient coder. > > I wanted feedback on how my employees were operating with clients. It was somewhat enlightening. I also wanted reviews that I could publish to my website as testimonials. ----- ### "Great product and customer service" — 5.0/5 > **Camila** | *12. April 2022* | Finanzdienstleistungen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Makes collecting feedback incredibly quick and easy, increasing response rates; The different reports make it possible to analyze the information effectively; Very customizable, from the icons to the full landing page, you can create all thermometers that you might need with your company's full visual identity; The user guide is great, giving you a lot of autonomy when creating the thermometers, but if you do need customer support, they always reply very quickly; Zendesk integration is amazing; Drivers are a great way of getting responders to give you a little more information, without them needing to write a comment; Low cost (which made it easy to justify the cost internally) and the ability to switch to the at the beach plan, which for only USD 9 lets you keep using stored credits. > > **Nachteile**: Multiple questions doesn't work very well, it's only effective for one question (there is a way to do multiple questions, but it doesn't look great); Can't collect the responder information automatically when using it via Outlook, responders have to be prompted to input their data; NPS blast e-mail isn't very customizable, I wish we could alter the html or have it be similar to the landing page settings. > > 100% amazing, we've implemented it with our Customer Support and Customer Success teams on Zendesk, it's been great for collecting customer feedback. The one-click solution increases response rates and the drivers give us a better idea as to why the customer selected that rating. The fact that you can create the survey as basic links, which you can embed into images and put in the middle of the ticket has been absolutely amazing, we've been using this to survey NPS in customer relation building e-mails that our CS team sends. ----- ### "Great blend of simple and effective" — 4.0/5 > **Shaun** | *31. Mai 2023* | Informationstechnologie & -dienste | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Was super easy to get setup and operational, doesn't require much to get going and start collecting great data. > > **Nachteile**: The reporting is certainly functional, but could us a little love to improve it's polish in field naming and attributing results to the correct technician. These meet the need 99% of the time, but could use a little more polish. > > This has been invaluable in getting end user assessments, and provided insights to both us and out clients stakeholders by giving the people we support a voice for all to hear. ----- ### "Focused Customer Engagement Solution" — 5.0/5 > **Annex** | *6. Mai 2024* | Medizinische Praxis | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Customer Thermometer makes customer relationship well managed, and there are dynamic commitment for a long-term relationship. > > **Nachteile**: Customer Thermometer has an impressive approach for dynamic customer assistance. ----- ### "The Focus Solution for Customer Relations" — 5.0/5 > **Nickis** | *9. Mai 2024* | Freizeit, Reisen & Tourismus | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Customer Thermometer makes determined surveys, and it increases the value for the market research. > > **Nachteile**: Customer Thermometer has a proficient form of allowing communications to be straightforward. ----- Seite: 1 / 2\ Zurück: [Nächste Seite](https://www.getapp.at/software/91368/customer-thermometer?page=2) ## Links - [Auf GetApp anzeigen](https://www.getapp.at/software/91368/customer-thermometer) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Strukturierte Daten