
Domo
Über Domo
Domo ist eine cloud-basierte Business-Management-Suite, die in mehrere Datenquellen integriert werden kann, einschließlich Tabellen, Datenbanken, Social Media und alle vorhandenen cloud-basierten oder lokalen Softwarelösungen. Die Software eignet sich für kleine und große Unternehmen und ist mit Windows- oder Mac-Plattformen, iPad-Tablets und auch mit mobilen Geräten kompatibel.
Domo bietet Sichtbarkeit und Analyse auf Mikro- und Makroebene – von Barguthaben und umsatzstärksten Produktlinien über prognostizierte Umsätze nach Regionen, Marketing-ROI (Return on Investment) nach Vertriebskanälen und mehr. Die Anwendung bietet Echtzeit-Dashboards mit Daten zu mehreren Geschäftsbereichen und Metriken (z. B. Leistungskennzahlen, ROI usw.). Domo bietet außerdem interaktive Visualisierungstools und direkten Zugriff auf unternehmensweite Daten über ein zentrales Dashboard. Nutzer können die gewünschten Daten in einem oder mehreren Dashboards filtern, kombinieren und personalisieren.
Preisoptionen ab:
Nicht verfügbar
- Kostenlose Version
- Gratis Testen
- Abonnement
Die 5 Top-Alternativen zu Domo
Geräte
Unternehmensgröße
Märkte
Australien, Kanada, Vereinigtes Königreich, Irland, Japan, Neuseeland, Singapur, Vereinigte Staaten und 3 weitere
Unterstützte Sprachen
Englisch, Japanisch
Preisoptionen ab:
Nicht verfügbar
- Kostenlose Version
- Gratis Testen
- Abonnement
Die 5 Top-Alternativen zu Domo
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Funktionen
Gesamtzahl der Funktionen von Domo: 117
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Nutzerbewertungen
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- Branche: Geschäftsbedarf & -einrichtung
- Unternehmensgröße: 51-200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 10.0 /10
The things Domo can do are just astounding
Bewertet am 25.10.2018
We can see analytics we could never see before. We can understand our business in a way we never...
We can see analytics we could never see before. We can understand our business in a way we never could before. We honestly don't know what we'd do without Domo at this point. It's fantastic.
Vorteile
We were originally looking for dashboard software. Something like Geckoboard, but we wanted something more advanced. We were using multiple tools, and wanted to collect data from them.
We then found Domo. Within days we had integrated our CRM database, Website Analytics, Invoicing database, and Order Processing database. This let us take a look at EVERYTHING. And I mean everything. Things like:
What's the average time between receiving a lead and the rep calling them the first time?
What's the average time between a customer ordering, and reordering?
How many calls have my reps made today? (Updated every 15 minutes!)
What landing pages on my website are receiving the most looks?
How are my google analytic campaigns translating into converted customers?
Nachteile
It's pricey, but worth it. The biggest thing was the last update they had screwed up some of my reports, and we're still trying to figure out what happened.
- Branche: Freizeit, Reisen & Tourismus
- Unternehmensgröße: 11-50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Business Intelligence at the
Bewertet am 1.5.2020
Vorteile
Domo enables as to give a live 360 degree view on our business and makes data accessible and visible to everyone in the company. It’s not just about visualization of KPIs and other data. You can take the data and turn it into actionable steps. Furthermore, the existing integrations that are available makes it easy to have all our data available in Domo and combine them.
You can still see the start-up mentality and the new features and the speed that they deliver new features and product improvements is amazing.
For us Domo is so much more than just about data - we have it part of our product development process and have a lot of operational processes built on data transformations that we built in Domo.
Nachteile
DOMO is very costly compared to other BI tools, especially when you want to have separate user accounts for each user and do not share accounts among users. Other than that Domo worked already most of the cons that I had in the beginning.
Warum Domo gewählt wurde
Zoho only offered limites features compared to Domo and didn't cover all of our uses cases. Furthermore, it required a lot of manual work for updating data as well as getting in data.Zuvor genutzte Software
Zoho AnalyticsGründe für den Wechsel zu Domo
Great product development and new features. Awesome customer service and implementation help. Ease of use- Branche: Unternehmensberatung
- Unternehmensgröße: 11-50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
There are MUCH better options
Bewertet am 27.4.2020
I have personal experience with several of Domo's competitors as an analytics consultant. None of...
I have personal experience with several of Domo's competitors as an analytics consultant. None of the Storage/ETL/BI use cases I can think of would I put domo in my top 3 options. I have found it to be subpar in data warehousing, query editing, and data visualization which from what I can tell is the majority of its functionalities.
Vorteile
This product provides a web-based hub for your data and visuals that centralizes where your team focuses to interact with their data. The ETL tools provide an easy to use low/no code interface to build simple queries.
Nachteile
Where Domo has removed complication (I assume to ease the use) they have dramatically limited this software capabilities in comparison to competitors.
limitations include:
- No ability to build visuals based on multiple tables
- No ability to build filtering capabilities across tables
- No ability to build relational models with existing tables
- All "scripting" capabilities are glitchy and limited in their capabilities
- Poor/nonexistent version control options
- Compute resources are not brokered well and during high traffic times we can have dataflows run for up to 2 hours
My worst experience with domo was with their customer service/integration team. One of their prebuilt integrations to a popular Web App, which domo is responsible for maintaining and servicing, has never functioned properly with our domo instance. The support case has been open for nearly a month and has just been escalated to someone that appears to know how to read the code I have been sending them to trouble shoot THEIR integration. They have promised resolution timelines twice and are now 2 weeks behind their initial promise.
- Branche: Einzelhandel
- Unternehmensgröße: 1 001-5 000 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 9.0 /10
Most user friendly visualization software on the market
Bewertet am 1.5.2020
Domo has provided us the ability to integrate data from multiple systems and business units...
Domo has provided us the ability to integrate data from multiple systems and business units allowing us make more informed decisions. Our client rep is very responsive and always available to help. The Dojo community forum, user groups and annual Domopalooza are all great resources that allow customers to network and share ideas.
Vorteile
This software is extremely flexible and user friendly. Our users can access data from their phones or anywhere with an internet connection. Users can easily navigate charts and tables. Visualizations are easy to create with drag and drop function. Data from multiple data sources can be easily combined. Built in connectors allow for easy connections to major data sources.
Nachteile
The standard contract is reasonable but many features and apps are an expensive add-on. Any customization or support not related to performance of standard features is not included with contract.
Gründe für den Wechsel zu Domo
Domo provided the most user friendly interface and design flexibility. The mobile application and web based access makes Domo more accessible to employees in the field.- Branche: Öffentlichkeitsarbeit und Kommunikation
- Unternehmensgröße: 11-50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Gesamtbewertung
- Preis-Leistungs-Verhältnis
- Bedienkomfort
- Kundenbetreuung
- Weiterempfehlungsquote 0.0 /10
a good product with the worst customer support
Bewertet am 23.1.2020
Good product with lots of promise let down by the worse customer support I've ever experienced.
Good product with lots of promise let down by the worse customer support I've ever experienced.
Vorteile
Once you get your head around it, the interface is powerful and intuitive although the learning curve is steep. Good visualisations.
Nachteile
Domo could not care less about their customers. If you engage with them you will get a hard sell that promises you the world, including a good few blatant lies, but as soon as you sign that contract they wash their hands of you. Most of the connectors that we tried to work with were barely demos - totally unfit for purpose - so unless you have a team of SQL coders to build everything by hand, or are prepared to pay Domo's extortionate professional services fees (which you'll need to book weeks in advance), you should avoid this product as they won't help you.
In Betracht gezogene Alternativen
TableauGründe für den Wechsel zu Domo
I was promised out-of-the-box API functionality for our key data sources but this simply was not true. WIth the hindsight of working with the product I would not have chosen it. We have caneclled our contract after one year and consierdable investment.Domo Häufig gestellte Fragen
Weiter unter folgen häufig gestellte Fragen über Domo.F. Welche Preispläne bietet Domo an?
Domo bietet folgende Kostenpläne an:
- Ab:
- Preismodell: Abonnement
- Gratis Testen: Verfügbar
F. Wer sind die typischen Nutzer von Domo?
Domo hat die folgenden typischen Kunden:
51-200, 201-500, 501-1 000, 1 001+
F: Welche Sprachen werden von Domo unterstützt?
Domo unterstützt die folgenden Sprachen:
Englisch, Japanisch
F. Unterstützt Domo mobile Geräte?
Domo unterstützt die folgenden Geräte:
Android (mobil), iPhone (mobil), iPad (mobil)
F. Mit welchen anderen Applikationen integriert Domo?
Domo kann in folgende Anwendungen integriert werden:
Adaptive Planning, Adobe Commerce, Adobe Workfront, Agilezen, Alchemer, Basecamp, Box, CallRail, DocuSign, Dovetail, Emma, FluidSurveys, GitHub, Google Ads, Google Analytics 360, Google Drive, Harvest, HipChat, HubSpot Marketing Hub, Instagram, Jira, Keap, LinkedIn for Business, Loggly, Mailchimp, Marketo Engage, Meta for Business, Microsoft Excel, NetBase Quid, NetSuite, New Relic One, Online Campus, Oracle CRM On Demand, Oracle Eloqua, Outbrain, Pardot, Pipedrive, Playbooks, Qualtrics CoreXM, QuickBooks Online Advanced, Quickbase, Quickbooks Online, Sage Intacct, Semrush, Shopify, Smartsheet, Square Payments, Square Point of Sale, SugarCRM, SurveyMonkey, Toggl Track, Trello, Twilio, Twitter, Velocify, Webtrends, Xero, Zendesk, Zoho CRM, Zuora
F. Welche Varianten der Kundenbetreuung bietet Domo an?
Domo bietet folgende Optionen für Kundensupport:
E-Mail/Helpdesk, FAQ/Forum, Wissensdatenbank, Telefon-Support, 24/7 Live-Support, Chat
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- Reporting-Tools
- Software zur Datenaufbereitung
- Integrationssoftware
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- Data-Warehouse-Systeme
- Datenanalyse Software