Slack

Slack

Ein einziger Ort für Teamkommunikation und Arbeitsabläufe

4.6/5 (16496 Bewertungen)

Slack Übersicht

Was ist Slack?

Teams in Slack arbeiten in Kanälen zusammen, die nach Projekt, Abteilung, Bürostandort oder etwas anderem organisiert werden können. Dies macht es dem Anwender leicht, die für ihn wichtigen Themen zu verfolgen. Öffentliche Kanäle stehen jedem im Team offen, so dass das Marketing sehen kann, woran Designer arbeiten, der Vertrieb kann sehen, was auf der Roadmap des Produktteams steht, und neue Mitarbeiter können sich leicht auf den neuesten Stand bringen, anstatt mit einem leeren E-Mail-Posteingang zu beginnen. Slack verbindet sich mit den Tools und Diensten, die Unternehmen bereits nutzen, und zentralisiert die Benachrichtigungen, Dateien und Daten aus Hunderten von verschiedenen Anwendungen. Das bedeutet, dass du keine E-Mails mehr durchsuchen müssen, ständig zwischen verschiedenen Registerkarten und Dashboards wechseln oder mit Dutzenden von Tools jonglieren müssen – jedes mit seinem eigenen Login. Slack hilft Teams, intelligenter zu arbeiten, indem es alle Informationen und Zusammenhänge bereitstellt, die sie benötigen, um schnell effektive Entscheidungen zu treffen. Alles, was in Slack geteilt wird, wird automatisch indiziert und archiviert, so dass Unternehmen ohne großen Aufwand eine umfassende Wissensbasis erstellen können, indem sie einfach in Slack arbeiten. Und die Suche von Slack macht es einfach, die Informationen zu finden, die die Benutzer brauchen, wann immer sie sie brauchen.

Slack Übersicht

Preis

Beginnt ab
8,00 $/Monat

Preisoptionen

Gratis Testen
Kostenlos
Abonnement
Preis-Leistungs-Verhältnis

Slack Funktionen

Geräte
Unternehmensgröße
K M G
Märkte
Asien, Australien, Brasilien, Kanada, China und 5 weitere , Europa, Deutschland, Indien, Japan, Lateinamerika
Unterstützte Sprachen
Englisch, Französisch, Deutsch, Japanisch, Spanisch

Screenshots

Slack Screenshot: Access messages, files, and services in one place
Slack Screenshot: Access messages, files, and services in one place Slack Screenshot: Integrate with any number of third party applications for in-chat notifications Slack Screenshot: Use the deep search functionality to find messages from across multiple channels Slack Screenshot: Create custom teams and channels to categorize and organize conversations

Slack Bewertungen

Slack Bewertungen

Gesamtbewertung
4.6
/
5 16496 Nutzerbewertungen
Ausgezeichnet
11539

Sehr gut
4125

Durchschnitt
683

Gering
114

Schlecht
35

Preis-Leistungs-Verhältnis
4.5
Funktionen
4.5
Bedienkomfort
4.6
Kundenbetreuung
4.4
95% haben diese Anwendung empfohlen
Sue B.

A firm favorite to help your business thrive

I've been using Slack since early days ...it's amazing. I love that the developers pledged to keep the free plan available, to help startups and small businesses – and that the new owners are honoring that pledge.

I have enjoyed creating accounts for a number of my clients over the years. It's great that all our conversations are in one place, sorted by category and that conversations can be exported.

As a member of several workspaces I love being able to navigate between them so easily.

Finally, it's a real boon to have a robust search facility to locate snippets of text or shared documents that would have been hard to find on other platforms.


Mit Google übersetzen
Verifizierter Rezensent

Great for Teams no matter where they are!

Slack has really impacted the way our team works. One of the reasons we looked at Slack was to improve collaboration between team members who aren't in the same location at our campus or happen to be working remotely. We had hoped to get the whole company using it. Unfortunately, most non-technical teams couldn't get a grasp on how to integrate it into their workflows. We wound up integrating Slack into our JIRA Help Desk instance and that was the magic we needed! Better SLA times. Better follow up, better follow through and better communication.

Slack replaced email for a lot of quick messages and being able to pin files and messages with important information made it easier than ever to keep everyone in the know and not locked away in an inbox! Our team loves Slack and we're always looking for new ways to use it.


Mit Google übersetzen
Heather R.

It's changed the way we communicate!

As I said, it's changed the way we communicate. This is especially important for our company that's not only split between two main offices in different locations but now also has remote employees across four additional states. Slack helps us stay connected to the teammates we rarely see in person, allowing us to build friendships and maintain an awesome company culture. It also helps our entire team stay informed on everything that's happening within the company, from customer service to development.


Mit Google übersetzen
Kevin W.

Slack is a great collaboration tool for our team, improves communication and productivity.

I am very happy of using it as a main communication tool at work. And I have been using it for a few years now. Every colleague I worked with, they all like it. I hope slack keep up the good work and make more neat features for us all.


Mit Google übersetzen
Shaun P.

Fast and Simple

All and all it's been good. I wish it were cheaper but it's not. For what it is though, Slack is an incredible communication tool that has been very reliable to us with no down time and no bugs.


Mit Google übersetzen
Sue B.
Branche: Marketing & Werbung
Untern. Größe: Selbstständig
Mit Google übersetzen

A firm favorite to help your business thrive

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 4.12.2019
Quelle der Bewertung: GetApp

I've been using Slack since early days ...it's amazing. I love that the developers pledged to keep the free plan available, to help startups and small businesses – and that the new owners are honoring that pledge.

I have enjoyed creating accounts for a number of my clients over the years. It's great that all our conversations are in one place, sorted by category and that conversations can be exported.

As a member of several workspaces I love being able to navigate between them so easily.

Finally, it's a real boon to have a robust search facility to locate snippets of text or shared documents that would have been hard to find on other platforms.

Vorteile

Slack is the only communication app that I always have open, no matter what.

What I like most is the fantastic UI. The design is great "out of the box", but the real bonus is being able to customize it with your logo and brand color palette.

I love being able to set up an account for a client and give them a color link that applies their branding to their desktop app with one click.

Nachteile

Navigating set up and preferences is clunky. Some features are hard to find, especially the custom branding, which is a shame as it's such a lovely feature. Once you find the right page, the process is a cinch!

To change the colors: click on the tiny arrow to the right of the workspace name to get the dropdown menu. Choose "Preferences", NOT "Customize Slack" (that opens up a web page where you can load your own icons etc).

In the preference menu select "Themes". Scroll down to the bottom to access the custom feature, where you can enter the exact Hex color references or pick colors you fancy. (Pay attention to contrast of text against background). Copy the line of code from the box to share the same values with others on your team (just paste it into a message). All they need to do is click on it to apply the colors to their desktop app.

Verteilung der Bewertung

Bedienkomfort

Weiterempfehlungsquote: 10.0/10

Verifizierter Rezensent
Branche: Druck
Untern. Größe: 51-200 Mitarbeiter
Mit Google übersetzen

Great for Teams no matter where they are!

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 5.12.2019
Quelle der Bewertung: Capterra

Slack has really impacted the way our team works. One of the reasons we looked at Slack was to improve collaboration between team members who aren't in the same location at our campus or happen to be working remotely. We had hoped to get the whole company using it. Unfortunately, most non-technical teams couldn't get a grasp on how to integrate it into their workflows. We wound up integrating Slack into our JIRA Help Desk instance and that was the magic we needed! Better SLA times. Better follow up, better follow through and better communication.

Slack replaced email for a lot of quick messages and being able to pin files and messages with important information made it easier than ever to keep everyone in the know and not locked away in an inbox! Our team loves Slack and we're always looking for new ways to use it.

Vorteile

Slack is easy to use and simple to integrate with other products. My team uses it not only for Help Desk Support request notifications, but also for group conversations on projects.

Nachteile

There isn't a lot that I don't like about Slack. If I'm going to nitpick, it's not that easy to explain how to use something like Slack for the non-technical / non-tech savvy user. One of our biggest issues was adoption outside of our software development team. While Customer success stories are great, a walk-through scenario would go a long way to helping give users ideas about how they can use it on a day-to-day basis.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort

Weiterempfehlungsquote: 10.0/10

Heather R.
Branche: Eventservice
Untern. Größe: 13-50 Mitarbeiter
Mit Google übersetzen

It's changed the way we communicate!

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 4.12.2019
Quelle der Bewertung: Capterra

As I said, it's changed the way we communicate. This is especially important for our company that's not only split between two main offices in different locations but now also has remote employees across four additional states. Slack helps us stay connected to the teammates we rarely see in person, allowing us to build friendships and maintain an awesome company culture. It also helps our entire team stay informed on everything that's happening within the company, from customer service to development.

Vorteile

Before Slack, our team primarily communicated through email and one-on-one chat services. This caused a lot of miscommunication and wasted time going back and forth between people, passing on information, etc. Using Slack took away all of that. Being able to chat through channels allows us to communicate with groups of people at one time so everyone has access to discussions that might apply to them. We also really value the video chat feature because we have several remote employees that you can talk to face to face with a click of a button. Which is far better than having to go open some separate video chat app just to make a phone call.

Nachteile

Slack can be a little "noisy" for some people, but there are ways around that, so I don't really consider it a bad thing. It's just up to each user to figure out how to make Slack work best for them.

We've had some complaints within our team about the new text formatting, most specifically our engineers that preferred doing it on their own and find the new user-friendly format to actually be a hindrance. They'd really like for that to be a feature that each user to choose to enable or not.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Kevin W.
Branche: Glücksspiel & Casinos
Untern. Größe: 201-500 Mitarbeiter
Mit Google übersetzen

Slack is a great collaboration tool for our team, improves communication and productivity.

Täglich für Mehr als 2 Jahre genutzt
Bewertet am 3.12.2019
Quelle der Bewertung: Capterra

I am very happy of using it as a main communication tool at work. And I have been using it for a few years now. Every colleague I worked with, they all like it. I hope slack keep up the good work and make more neat features for us all.

Vorteile

Slack is a team communication tool, it very well categories the different processes in different channels, restrict the conversation is relevant to the channel and everyone who join that channel can collaboratively contribute to the topics.

It also provides a neat feature call thread, which you can start a discussion under a message and solve issues with that person. It reduces the distractions from the channels and help other members concentrate on the topics they care about.

You can also integrate automatic messages from other apps, softwares, e.g. we implemented the gitlab automation messages in the developers channel, it indicates what work has been done, it passes or break the build, etc.

Lovely integration of slash command feature, for giphy images, for icons, for text formats, etc. Making the conversation more fun.

You can also pin useful information, that you can easily access in anytime.

Nachteile

when you enter a message without sending, it places that person's icon into a draft section in the navigation area. It is kind of tricky to find that person, if you forgot you have a pending message to send and you are wondering why that persion is disappeared from your direct message section.

search bar can be improved as well, it would be nice to have more advanced search terms like what google does.

Verteilung der Bewertung

Preis-Leistungs-Verhältnis
Bedienkomfort
Kundenbetreuung

Weiterempfehlungsquote: 10.0/10

Shaun P.
Branche: Verbraucherdienste
Untern. Größe: 13-50 Mitarbeiter
Mit Google übersetzen

Fast and Simple

Täglich für Mehr als 1 Jahr genutzt
Bewertet am 3.12.2019
Quelle der Bewertung: Capterra

All and all it's been good. I wish it were cheaper but it's not. For what it is though, Slack is an incredible communication tool that has been very reliable to us with no down time and no bugs.

Vorteile

First off we don't use any of the add-ons. They seem incredibly useful for those who need them but we just don't have the need. What we like about Slack is that it's simple and very fast. We used HipChat back in the day and liked that but once they got bought out by Slack we tried some Rocket.Chat and Microsoft Teams. In the end we had issues with both of these and decided to give Slack a shot. Slack is very simple and easy to use and is extremely quick. We constantly found the competition software would lag after as little as a month or two of use due to all the messages.

Nachteile

Price. Compared to the competition it's expensive. When Slack bought out HipChat we were initially bummed because our price per user was going from around $2 a month to $7 a month. As a company who doesn't use any of the add-ons this seemed a bit steep. All and all I would say it's still too expensive for what we use it for but the other options out there have issues so large we continue to use Slack.

Verteilung der Bewertung

Bedienkomfort

Weiterempfehlungsquote: 10.0/10

Nutzerempfehlung
8.9/10
Basierend auf 16.496 Benutzerbewertungen
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Slack Preis

Slack Preis

Beginnt ab
8,00 $/Monat
Gratis Testen
Kostenlos
Abonnement
Preis-Leistungs-Verhältnis
Preis-Leistungs-Verhältnis
4.5/5
Basierend auf 16.496 Benutzerbewertungen
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Slack Funktionen

Slack Funktionen

API
Aktivitäts-Dashboard
Aktivitäts-Verfolgung
Automatische Benachrichtigungen
Chat
Datei-Verwaltung
Dokumentenmanagement
Dokumentenspeicher
Drag-and-Drop-Oberfläche
Gemeinsamer Arbeitsbereich
Genehmigungs-Management
Integration von Dritten
Kalenderverwaltung
Kommentieren
Kundenspezifisches Branding
Prognosen
SSL-Sicherheit
Suchfunktion
Werkzeuge zur Zusammenarbeit
Zugriffskontrolle
Funktionen
4.5/5
Basierend auf 16.496 Benutzerbewertungen
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Kategorien

Videos und Anleitungen

Videos und Anleitungen

Slack Häufig gestellte Fragen

Slack Häufig gestellte Fragen

Weiter unter folgen häufig gestellte Fragen über Slack.

F. Welche Preispläne bietet Slack an?

Slack bietet folgende Kostenpläne an:

Beginnt ab: 8,00 $/Monat

Preismodell: Kostenlos, Abonnement

Gratis Testen: Verfügbar

F. Was sind die Hauptfunktionen von Slack?

Wir haben keine Informationen über die Funktionen von Slack

F. Wer sind die typischen Nutzer von Slack?

Slack hat die folgenden typischen Kunden:

Freie Mitarbeiter, Großunternehmen, Mittlere Unternehmen, Non-Profit, Öffentliche Verwaltung, Kleine Unternehmen

F: Welche Sprachen werden von Slack unterstützt?

Slack unterstützt die folgenden Sprachen:

Englisch, Französisch, Deutsch, Japanisch, Spanisch

F. Welche Preispläne bietet Slack an?

Slack hat folgende Preismodelle:

Kostenlos, Abonnement

F. Unterstützt Slack mobile Geräte?

Slack unterstützt die folgenden Geräte:

Android, iPhone, iPad

F. Mit welchen anderen Applikationen integriert Slack?

Slack kann in folgende Anwendungen integriert werden:

Aircall, Asana, Bitium, Breezy HR, Datadog, Dropbox, Help Scout, LiveChat, PagerDuty, Resource Guru

F. Welche Varianten der Kundenbetreuung bietet Slack an?

Slack bietet folgende Optionen für Kundensupport:

Häufig gestellte Fragen, Wissensdatenbank, Online-Support, Video-Anleitungen