BookSteam Übersicht
Was ist BookSteam?
Unternehmen aller Größen, die auf der Basis von Terminvergaben arbeiten (von Massagetherapeuten bis hin zu großen Einzelhandelsgeschäften), können die erweiterte Buchungsplattform von BookSteam nutzen, um ihr Geschäft auszubauen und die lästige Planungsarbeit beiseitezuschaffen. Unbegrenzt viele Unternehmensadministratoren können mehrere Bürostandorte erstellen, eindeutige Zeitpläne für Mitarbeiter festlegen und Kundendaten anpassen.
Bei Online-Zahlungen können deine Kunden zum Zeitpunkt der Buchung eine Anzahlung oder die vollständige Zahlung leisten oder einfach eine Karte hinterlegen. Integriere das Planungs-Widget von BookSteam in deine bestehende Website und nehmen noch heute Buchungen entgegen!
BookSteam Übersicht
Kosten
Preisoptionen
BookSteam Funktionen
Medien
BookSteam Bewertungen
BookSteam Bewertungen
Booksteam is the BEST scheduling software out there! We tried two others but third time's a...
Booksteam completely streamlined our old-school manual signup process and is light years ahead of the competition (SignUpGenius in particular). We are now able to have customers sort classes by location/practitioner/modality and class instructors are issued tablets to mark who attended (and didn't). This saves us SO many hours of work each week, it's great!
Booksteam - simple, efficient, and effective
Wonderful experience overall, all schedule changes come easily (apart from the change of recurring clients as noted above) and very simple to view and teach to staff. Customer service has been helpful and quick each time we've reached out.
Gets the work done perfectly.
Great experience... love it up to now.
Missing features, some broken
App doesn't work well on Android. Customers unable to book their families/children while using packages, and because the kids don't have email addresses I have to use their parent's email, but I am not allowed to create accounts with the same email.
Interface is confusing. The list of clients on a given class on the calendar has lots of buttons, I don't know what they do. Those buttons respond slowly. For some reason sometimes the visits are properly deducted from package, sometimes not. I think if the customer booked it themselves, it is, but if I added them manually it is not. But I had to figure this out. Nobody told me. It's pretty bad
Easy to Use and Teach
So far my overall experience has been great. We had a time Zone glitch and they were able to fix it in a timely manner and informed us of once it was fixed.
Vergleiche die Gesamtbewertung mit Alternativen
Mit Alternativen vergleichen
Booksteam is the BEST scheduling software out there! We tried two others but third time's a charm.
Vorteile
Booksteam is so versatile - customers can search by location, practitioner, class type, etc. And the reports it generates are very helpful in terms of tracking attendance, no-shows, and seeing trends develop over time. Also, I have to give a shout-out to customer support which is second to none. We had a LOT of questions when setting up the system, and I can honestly say there was not a single time they did not reply quickly and concisely (usually within a 2-hour window; sometimes as quickly as 5 minutes). This is a HUGE step up from the customer support at the two other scheduling services we tried.
Nachteile
I would just say that the setup process (particularly for multiple practitioners across several locations) takes a loooooong time. But I think it would with any software that has as many capabilities as this one. Once the setup is done, though, the hours it will save you in the future make it all worthwhile!
Booksteam - simple, efficient, and effective
Wonderful experience overall, all schedule changes come easily (apart from the change of recurring clients as noted above) and very simple to view and teach to staff. Customer service has been helpful and quick each time we've reached out.
Vorteile
Very easy to use and very straight forward so it's simple to get done and show others how to use it.
Being able to cap a group is perfect as well as being able to schedule different tasks (i.e. meetings, appointments, different classes, etc.).
It's key to be able to see an individual schedule or the entire team at once to make planning and changes easier without overbooking an employee.
The client activity history has been great to be able to track client attendance, lateness, NCNS, etc.
Nachteile
There isn't an iPhone app available for Booksteam yet and we keep hoping there will be to make it easier on our team members who use iPhone.
Our biggest con at this time is the recurring client option for classes; you can set clients to recur, but you can't edit the recurring clients. So if a client moves their time permanently OR if a new client needs to be added to that recurring spot, you have to delete the class entirely and re-add it with the updated recurring clients.
Gets the work done perfectly.
Great experience... love it up to now.
Vorteile
I looked for a long time for a scheduling app. Difficult to find when you offer at home services. None truly fits my needs... but Booksteam really made it easy for me to find ways to make it work. Every time I needed support they were more than available and had answers in close to no time. Fully recommend.
Nachteile
Ease of use
Low price
Amazing features
Possibility of multiple locations
Widgets for facebook and mini webpage to book
Nice interface for clients
Missing features, some broken
App doesn't work well on Android. Customers unable to book their families/children while using packages, and because the kids don't have email addresses I have to use their parent's email, but I am not allowed to create accounts with the same email.
Interface is confusing. The list of clients on a given class on the calendar has lots of buttons, I don't know what they do. Those buttons respond slowly. For some reason sometimes the visits are properly deducted from package, sometimes not. I think if the customer booked it themselves, it is, but if I added them manually it is not. But I had to figure this out. Nobody told me. It's pretty bad
Vorteile
Inexpensive, responsive customer service
Nachteile
Not good for clients who are children or families with children
Easy to Use and Teach
So far my overall experience has been great. We had a time Zone glitch and they were able to fix it in a timely manner and informed us of once it was fixed.
Vorteile
Easy to use, easy to explain to co workers as well as clients
Nachteile
I have No cons for about the product at this time
Vergleiche Nutzerempfehlungen mit Alternativen
Mit Alternativen vergleichen
BookSteam Preis
BookSteam Preis
Vergleiche das Preis-Leistungs-Verhältnis mit Alternativen
Mit Alternativen vergleichen
BookSteam Funktionen
BookSteam Funktionen
Vergleiche Funktionen mit Alternativen
Mit Alternativen vergleichen
Kategorien
Kategorien
BookSteam Häufig gestellte Fragen
BookSteam Häufig gestellte Fragen
Weiter unter folgen häufig gestellte Fragen über BookSteam.
F. Welche Preispläne bietet BookSteam an?
BookSteam bietet folgende Kostenpläne an:
Beginnt ab: 19,95 $/Monat
Preismodell: Abonnement
Gratis Testen: Verfügbar
F. Was sind die Hauptfunktionen von BookSteam?
Wir haben keine Informationen über die Funktionen von BookSteam
F. Wer sind die typischen Nutzer von BookSteam?
BookSteam hat die folgenden typischen Kunden:
Kleine Unternehmen, Großunternehmen, Öffentliche Verwaltung, Non-Profit, Freie Mitarbeiter, Mittlere Unternehmen
F: Welche Sprachen werden von BookSteam unterstützt?
BookSteam unterstützt die folgenden Sprachen:
Chinesisch (vereinfacht), Deutsch, Englisch, Französisch, Italienisch, Niederländisch, Norwegisch, Portugiesisch, Russisch, Spanisch
F. Unterstützt BookSteam mobile Geräte?
BookSteam unterstützt die folgenden Geräte:
Android
F. Mit welchen anderen Applikationen integriert BookSteam?
BookSteam kann in folgende Anwendungen integriert werden:
Google Calendar, Mailchimp, Mailchimp, Microsoft Outlook, PayPal, Stripe, Twilio
F. Welche Varianten der Kundenbetreuung bietet BookSteam an?
BookSteam bietet folgende Optionen für Kundensupport:
Wissensdatenbank, Online-Support, Häufig gestellte Fragen
Booksteam completely streamlined our old-school manual signup process and is light years ahead of the competition (SignUpGenius in particular). We are now able to have customers sort classes by location/practitioner/modality and class instructors are issued tablets to mark who attended (and didn't). This saves us SO many hours of work each week, it's great!