Lucidchart

It works. You can make a chart and they have a lot of options.

I hopped on lucid chart to make a few slides for the class I was teaching. I got about 30 minutes in before the paywall hit. I had already sunk a bunch of time into my diagram and wouldn't be able to use it if I didn't sign up for the free trial. The website says you'll be charged about $9/month per person. The class came and went. I was busy and soon forgot about the trial. When I checked my credit card statement I saw a charge for about $360 dollars. The charged me $90 per person for a team of 5 people, without me ever having done anything extra to specify this. This is just the defaults. Costly mistake. I'm super angry. I don't bring in a lot, and simply wanting a good slide for class turned this into a many hundred dollar mistake.

Lucidchart has some incredible functionality that makes it easy to not only prepare a great flowchart to go into documentation but also to layer in relevant information based on the party that needs to see it as well as allowing the user to present the materials easily to a group of people or to share the work with others.

At present there aren't many complaints. Minor issues with formatting shapes often come up, but that's primarily when I want to treat Lucidchart like a design tool such as InDesign rather than using it for creating process maps and doing other diagramming work that doesn't need the level of detail that ID or Photoshop provide.

I love the ability to share diagrams using lucid charts, and having all my source diagrams stored in one location is a game changer for me. I only wish my last job paid for this tool, as it has been a huge help and time saver with diagramming and managing version changes.

Great price, and easy to export and share which are huge upsides to this tool

there are small things that are annoying about lucidchart. Nothing to keep me from using it, but things that make it difficult:
- no paste formatter (at least not that I can find)
- The 'full screen' mode doesn't set up well for presentations. It would be nice to have a 'presentation' mode. But alas I can't find a button for that either.
- some shapes are missing, they do really well to keep the icons for different cloud providers up to date, but finding extra shapes like different pointed stars, can be surprisingly difficult. Nothing too difficult, but not the most friendly in regards to shapes.