Adobe Workfront

It has given us ability to plan, manage, and measure work based on data which helps organization executives to monitor work in real-time using the data. The most important thing is that their support team worked with us from the beginning to create a platform that best fits our job environment. Now we can easily work in teams as we are able to plan, create and share tasks and projects within the platform and most importantly Workfront was integrated with the softwares that we use on a daily basis. Another benefit is that they offer a free trial for an organization.

The vendor support team took a little bit longer in creating the Workfront platform that could best match our needs but in all it was a success and now we are good.

The thing that I like most about this project management tool is that it is easy to track projects.

The thing that I like least about this software is that you cannot automate tasks as well as I wish that I could.

Workfront has allowed our department to fine-tune our projects, which consist of approx. 45-50 projects per year over three selling seasons, all working concurrently. We have been able to integrate our Product Development dept in NYC and our distribution facility in South Carolina, in order to Go to Market in a seamless manner. There is visibility for anyone who needs it and a range of reporting functions.

It can be frustrating to set everything up in a particular manner, only to have it become a 'legacy'. The challenge I've faced as the admin for my company is that it's not my full time job and it can be time-consuming to figure things out at times, or try to configure a work-around to meet our needs. The reporting has improved a lot since we started with the product 7 years ago, but there are still some basic needs that aren't met, such as the fact that there's a beautiful Milestone report, but it's not printable. It is the exact type of report that is most useful for our organization, but it's impossible to print out for our dept meeting, for instance.

The versatility is amazing. The Workfront installation has been configured for exactly our needs. As things changed, we have been able to adapt the system to the types of custom filtering and page layouts we needed.

Sometimes it seems more complicated than it needs to be due all the versatility. But I would say it needs to be that we so companies make it fit into their way of working.