Procore

Much better than the competition at managing a range of projects across the things you need in construction
- RFI,s , punch/snag list (we use this for internal "to do" items) and critically the main contract variations- this is a bit clunky but REALLY effective when you get the hang of it
- meetings recording is again a trifle clunky but very effective so I forgive it

For the first time in 15 years I have proper oversight across all projects (typically around 40-60) and can manage the progress of each from my iPad wherever I am.

Site logging app very powerful

Clients love the visibility

Document handling with version control is brilliant

The only really annoying feature is that the company level information (ie visibility across projects, personal "open items" lists and financials) is only available on the browser version not the app.

The directory and permissions systems are well intentioned but actually you have to subvert them a bit as to do anything useful people really need full admin rights (even to add a contact to a directory- if this is to be used as the main shared company contacts directory we need everyone to be able to do that). I am happy to give my people that, but I can imagine a lot of companies where you don't want all your staff to have access to budgets and financials.

It is expensive- we think it a great investment at this time, but it is nonetheless expensive. if you are looking for a cheap app this is not the one for you.

The us-centric language and set up is a minor irritation- the partial attempt at making it Anglophile (changing a few of the function names) is actually worse than useless as the changes just confuse people- the training videos refer to the US terms for things and you can get used to pretty fast, but then they are not called that on your screen.

I would love to be able to customise some of the standard PDF outputs

Drawings handling a bit clunky, particularly markups- brilliant idea and conception but difficult to use as you can't undo markups once you have done them which makes people risk averse in case they cock it up- I am confident this will improve

Procores Drawing Management Tool is robust and a nice way to track changes on drawings, The 24-7 customer support is nice.

We primarily signed up for Procore for Project Management; Budget managment, change management, pay applications, RFI's and Timekeeping. One of our biggest frustrations with Procore is that we were upsold to use the timekeeping tool in hopes that we could bring our timecards into our Owner Pay Applictions (you think this would be easy since you're putting the data in Procore to begin with). That's not the case. When you want to input time/cost for your team in the pay app, you have to export the data to an Excel spreadsheet and import the data back into Procore. What's mind blowing is that they give you an Excel Template to import, but it doesn't work. You have to manually input time back into the program.