Sage 50cloud Accounting

Very intuitive, easy to perform everyday tasks , Has very important sales charts, In the main frame we have all the necessary information, we don't need to go around opening several menus.

In my case, I cannot reconcile with my accountant , It is not easy to layout invoices is not a very easy process

The software is pretty easy and intuitive and would be good if it worked, but it fundamentally does not work. Not like it doesn't work for us, it just doesn't work and they can't tell us why. By not work, I mean scenarios like you enter a purchase invoice for inventory and the inventory number doesn't go up by the amount you bought and then the program adjusts starting inventory values (from 15 years ago) on the fly.

It is not remote capable like it says. Our files get corrupted constantly and they blame it on the cloud computing. We have corruptions that no one at sage knows how to fix and they don't continue to fix it. They have no problem leaving a small business dangling and had the audacity to refer us to a third party. They don't have any recommendations or help on how to avoid corruptions. They don't have any utilities to help fix the corruptions we have. Their solution is to usually restore from a backup, but they don't have anyway to download and re-upload transactions from the period between the backup and current so you have to print off all your old transactions and then re-enter them. In the cases where they do manage to fix a corrupted file, they charge you for that "privilege". The software also doesn't necessarily keep debits and credits in balance. They're posted solution for this are some custom admin transactions to force balance, rather than find the source of their own non-double entry errors. If for example the accounts receivable ledger doesn't match the sum of the customer sub-ledgers, they don't have a way to see what their program got wrong, they tell you to do an adjusting force balance entry. Same goes for inventory and accounts payable. It may be related to our unsolvable data corruption issues, but again, they don't have a solution for the underlying missed transaction - they say to ignore it and force the books to balance.