--- description: Ausführliche Erfahrungsberichte zu Zoho Assist mit detaillierten Infos zu Funktionen, Preisen und Bewertungen. Verschaff dir einen schnellen Überblick zu Benutzerfreundlichkeit, Vor- und Nachteilen & vergleiche Zoho Assist dank GetApp Austria mit ähnlichen Produkten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Zoho Assist Erfahrungen, Kosten & Bewertungen | GetApp Österreich 2026 --- Breadcrumb: [Startseite](/) > [ITSM Tools](/directory/292/it-service-management-itsm/software) > [Zoho Assist](/software/9913/zoho-assist) # Zoho Assist Canonical: https://www.getapp.at/software/9913/zoho-assist Seite: 1 / 61\ Zurück: [Nächste Seite](https://www.getapp.at/software/9913/zoho-assist?page=2) > Schnelle Unterstützung von Remote-Kunden durch webbasierte, unterstützte Remote-Support-Sitzungen und Remote-Verwaltung von Remote-Computern durch unbeaufsichtigten Remote-Zugriff. > > Bewertung: **4.7/5** von 1497 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.7/5** | 1497 Nutzerbewertungen | | Bedienkomfort | 4.7/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.6/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.7/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.6/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Zoho - **Gegründet**: 1996 ## Gewerblicher Kontext - **Startpreis**: € 480,00 - **Preismodell**: (Kostenlose Version verfügbar) (Gratis Testen) - **Preisinformationen**: 15-tägige kostenlose Testversion, Remote-Support und unbeaufsichtigter Zugriff - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Bulgarisch, Chinesisch, Chinesisch (traditionell), Deutsch, Englisch, Französisch, Italienisch, Japanisch, Koreanisch, Niederländisch, Portugiesisch, Schwedisch, Spanisch - **Verfügbare Länder**: Afghanistan, Albanien, Algerien, Amerikanisch-Samoa, Amerikanische Jungferninseln, Andorra, Angola, Anguilla, Antigua und Barbuda, Argentinien, Armenien, Aruba, Aserbaidschan, Australien, Bahamas, Bahrain, Bangladesch, Barbados, Belarus, Belgien und 209 weitere ## Funktionen - API - Abrechnung & Rechnungsstellung - Alarmfunktion / Benachrichtigungen - Anmerkungen - Anpassbare Berichte - Anpassbare Vorlagen - Aufzeichnung - Aufzeichnung bei Bedarf - Authentifizierung - Backup und Recovery - Benutzer-Management - Berichterstattung / Analyse - Berichterstattung und Statistik - Bildschirm teilen - Bildschirmaufnahme - Bildschirmaufnahme - Bildschirmfreigabe für mehrere Teilnehmende - Bildschirmspiegelung - Chat / Messaging - Dashboard Software ## Integrationen (17 insgesamt) - Freshdesk - Google Workspace - JIRA Service Management - Jira - ManageEngine Endpoint Central - ManageEngine Mobile Device Manager Plus - ManageEngine ServiceDesk Plus - ManageEngine ServiceDesk Plus MSP - Microsoft Teams - ServiceNow - Slack - Spiceworks Cloud Help Desk - Zendesk Suite - Zoho Bookings - Zoho Desk ... und 2 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [ITSM Tools](https://www.getapp.at/directory/292/it-service-management-itsm/software) ## Ähnliche Kategorien - [ITSM Tools](https://www.getapp.at/directory/292/it-service-management-itsm/software) - [Fernwartungssoftware](https://www.getapp.at/directory/563/remote-support/software) - [Managed Services Provider Software (MSP) ](https://www.getapp.at/directory/645/managed-service-providers-msp/software) - [Home Office Software](https://www.getapp.at/directory/1699/remote-work/software) - [Remote Desktop Software](https://www.getapp.at/directory/1731/remote-desktop/software) ## Alternativen 1. [TeamViewer ONE](https://www.getapp.at/software/90948/teamviewer) — 4.6/5 (11642 reviews) 2. [Slack](https://www.getapp.at/software/91563/slack) — 4.7/5 (24221 reviews) 3. [AnyDesk](https://www.getapp.at/software/120039/anydesk) — 4.6/5 (1799 reviews) 4. [ISL Light](https://www.getapp.at/software/114883/isl-light) — 4.7/5 (779 reviews) 5. [Supremo Remote Desktop](https://www.getapp.at/software/132559/supremo-remote-desktop) — 4.7/5 (447 reviews) ## Nutzerbewertungen ### "It is my favourite remote access solution" — 5.0/5 > **Roscoe** | *31. März 2026* | Staatsverwaltung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Zoho was very easy to use, and ease to install. It links with Spiceworks Help Desk which is great bc I can track tickets by device. Saves so much time being able to remote access. I usedthe option that allows me to group devices like I was used to when I used BeyondTrust Bomgar. It is a great tool without any need for customer support to guide you through setup. It also offers MFA which is a great option for users needing a secure remote access option. Lastly, value\!\!\! It is very valuable as a government agency that has a fixed budget. I have been and will continue to recommend this product > > **Nachteile**: The option of technician vs unattended assistance was confusing in the beginning. I had to use the trial to understand the difference. I wish it was made clearer in the pricing. > > love it\!\!\!\! I have used multiple applications - Bomgar, Teamviewer, Anyviewer, AnyDesk, ScreenConnect - and this one is my favourite. Bomgar is 2nd. If I was given an option to use any on my list and someone was paying for it, I would still choose Zoho. The pricing options and customizations make it a no brainer. ----- ### "I’ve been with Zoho for 5 years now, and I’ve got no reason to switch" — 5.0/5 > **William** | *22. August 2026* | Verteidigung & Raumfahrt | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Zoho is designed for all levels of user type—from beginner to advanced. However, the UI is still manageable (even easy in many respects). > > **Nachteile**: The Remote Access deployment and revocation process isn’t quite as intuitive as I’d like it be. I have to refresh my memory on how to launch and revoke drone time to time. > > I’ve been using Zoho Assist for many years now. It does exactly what it claims to do, and I have no reason to try anything else. ----- ### "Well, it has the potential to be excellent, but it needs improvement." — 3.0/5 > **Raul** | *20. Februar 2026* | Internet | Empfehlungsbewertung: 5.0/10 > > **Vorteile**: In terms of cost-effectiveness, the site offers several features at a low cost, allowing you to add multiple domains under a single subscription. > > **Nachteile**: The experience was good in terms of cost-effectiveness. However, there are many issues in the initial steps. I enter the password and it’s not recognized; I enable authentication for one user, and it asks for authentication from others I haven’t even set up yet. There are problems logging in, forcing me to keep switching between apps until it works. Basic settings are confusing to find. > > Well, it has the potential to be excellent, but it needs improvement. I hope the service improves in these areas, thereby overcoming these issues. ----- ### "First time Zoho user" — 4.0/5 > **sean** | *1. August 2026* | Computer- & Netzwerksicherheit | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Zoho Assist comes packed with all the key diagnostic tools and remote control features I was looking for. As a beginner tech, I found the interface incredibly user-friendly and intuitive to navigate—it worked smoothly right out of the box without a steep learning curve. > > **Nachteile**: Nothing major\! Setting up unattended access has a few options to configure at first, but once you get the hang of it, everything runs very seamlessly. > > My overall experience with Zoho Assist has been excellent. It made taking over remote desktops and running diagnostic tools simple and straightforward, even while I'm still building up my technical toolkit. It is reliable, easy to use, and a great value. ----- ### "Overall it's an amazing software" — 5.0/5 > **Srinivasa Prasad** | *3. September 2026* | Alternative Medizin | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: User friendly software and easy to assist and easy to access many computer core shortcuts and functionalities > > **Nachteile**: Always need to download a piece of software on the customer side and customers will be much more irritated to do that. ----- Seite: 1 / 61\ Zurück: [Nächste Seite](https://www.getapp.at/software/9913/zoho-assist?page=2) ## Links - [Auf GetApp anzeigen](https://www.getapp.at/software/9913/zoho-assist) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten