Basecamp

Vorteile

The best thing about Basecamp is that it provides a secure and easily accessible central hub for your project. It is easy to invite all key project stakeholders and has features that allow for quick and easy discussion around the project, easy communications of important notices and action points and acts as a central storage place that gives everyone oversight to essential project documents and files. Basecamp also provides an accurate project timeline based around the actions of the individuals who use it, meaning that assists with project traceability and track.

In addition it will also send automated reminders to the inboxes of those registered which is a fantastic feature for keeping on top of all project details. These reminder emails can be customised to specific individuals which means you can easily reach/remind/engage with the action point owner.

Nachteile

The main frustration with Basecamp is the updating of personnel profiles when the original creator has left the company. For example, I have needed to update the job titles and email addresses associated with people for accounts I have inherited after my predecessor has left the company. However, this action is blocked as I was not the original creator which was highly frustrating.

Vorteile

Since switching to Basecamp we've seen better communication, collaboration, and better delivery on projects for our marketing team. The way Basecamp delivers information—keeping it all up front and easily accessible—makes it super easy to find out where a project is at at any given time.

We've also seen an increase in productivity. People are spending less time trying to figure out what it is they are doing and spending more time getting tasks checked off their list.

It has also improved team morale. PM software can be frustrating, but the user interface has made it more fun.

While we haven't rolled this out company wide, we are looking forward to it.

Nachteile

I think there is room to improve the educational components of Basecamp. Based on their customer experience, are there best usage stories? Are there best practices for implementation and usage that we can use? Key piece is communication. There's a lot of choices for where people can submit updates: Campfire, in the task list, in individual tasks. What are the best practices? Someone, please tell me.

Vorteile

I love how intuitive Basecamp is to use and how easy it is to keep track of upcoming projects and set priorities. I'm new to project management and it's been so easy to set up every project and teach new employees how to navigate the system. You can set different projects for different teams and even invite clients to view projects. Plus, you don't have a limited number of seats so everyone in our organization can access it without us needing to purchase anything additional.

Nachteile

There are too many places to communicate within Basecamp so it's important that you have a clear process. You can comment on an overall project thread, a group and in each individual to-do so sometimes it's hard to tell where a comment is located. However, it does show you which to-dos have comments within them and there are easy-access notifications at the top of your screen at all times so as long as comments are recent, they're easy to find.

Vorteile

Basecamp's user interface has changed over the years and has become for easier for clients and client facing individuals. Basecamp became a part of a sales pitch in terms of giving access to clients to a platform where we were accessible and there to help them.

Nachteile

Basecamp has a lot of bells and whistles that are not immediately apparent. We did have to do a little digging under the hood in order to take advantage of some key features!

Vorteile

Centralise all traffic, in-house and with clients.

Nachteile

It is a single approach to Project Management. The client side could be more developped as well.